Trusted Agent profile · Belfast

Quicklet (Belfast Office) Belfast reviews

4.8

★★★★★ Excellent

907 reviews across 1 platform

433 Lisburn Road, Belfast, BT9 7EY

Part of Quicklet (Belfast Office), see every office.

Quicklet (Belfast Office)'s office in Belfast, at 433 Lisburn Road, is rated 4.8 out of 5 across 907 reviews on 1 platform, including 907 Google reviews rated 4.8.

Google logo

4.8 / 5

907

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

5/5

Google

Great service for Landlord from Quicklet, professional and friendly. Sarah Curry had always been very kind and helpful to me. Not had any issues. I would recommend Quicklet. :) An update 29/6/22 I would say I feel that my property is very well managed under manager Bethan McConville. She is very strong in communication, always friendly and approachable. I don’t have a bad word to say about them at all. Genuine good people. Thank you!

Terren · 16 June 2023

Agent replied · 15 June 2024

Hi Terren, Thank you so much for your kind review! It has been a pleasure working with you and we hope to continue doing so!

5/5

Google

Quicklet have been absolutely amazing from the second I walked in the door to get my property let out. Fun, professional and just genuine, regular people without the fluff that sometimes comes with letting agents. All the girls were great and welcoming when walking in, and Leah at the evaluation was fun and professional, as was all of her follow up! Overall, extremely happy with everything here, a great company to look after your property!

Jessica · 16 June 2023

Agent replied · 15 June 2024

Thank you so much for the lovely review Jessica - it has been an absolute pleasure working with you so far and the whole team will be delighted with your great feedback!

5/5

Google

Could not recommend these guys more. Especially Stewart. Literally the only agency I felt like a person rather than a number or a tenant... going the extra mile wouldn’t even come close... thanks Quick Let... I shall be referring you on to all my friends and family. Thanks again :-)

Colin · 17 June 2019

Agent replied · 15 June 2024

Hi Colin, thank you for the kind words. I hope you have settled into the property well and are able to call it home.

5/5

Google

Sean was very friendly and down to earth but equally professional, at the viewing today. We were met with someone who made us feel at ease. He answered all of our questions and was very knowledgeable about the house in question. Give this man a pay rise!

Emma · 17 March 2024

5/5

Google

Great professional service from the belfast quicklet team. Bethan was great in making the process easy and very helpful from start to finish. Would highly recommend.

Oisín · 16 June 2023

Agent replied · 15 June 2024

Thanks Oisin!

5/5

Google

I've been a customer of Quicklet for years. At all times I find the staff professional, transparent, and responsive, and I trust them. CM...... UPDATE ON 9/11/22: I can't praise the team at Quicklet highly enough. I phoned Monday 7/11 to ask them to put a house on the market for rental. By Tuesday afternoon, it was live online. At their suggestion, the team is going to replace the existing marketing photos. THANKS ALL!PositiveProfessionalism

Caoimhe · 16 June 2023

Agent replied · 15 June 2024

Thanks so much Caoimhe! It has been a pleasure managing your property!

5/5

Google

Could not fault Quicklet at all, Aimee was amazing, professional and dealth with me very quickly as I needed to rent quite urgently I would highly recommend them to anyone for very quick and professional service.

Grainne · 16 June 2022

Agent replied · 15 June 2024

Thank you Grainne, we really appreciate your feedback!

5/5

Google

My experience so far has been positive with Quicklet. They are responsive to emails around booking viewings or any questions I have had. Aimee has been friendly and professional to interact with, I would recommend.

Grace · 16 June 2022

Agent replied · 15 June 2024

Thanks Grace for your review!

5/5

Google

Leah has been so helpful and friendly! We have been looking around for a new rental property in Belfast, and have dealt with so many property companies but Leah has just been the friendliest and easiest to communicate with! Highly recommend.PositiveProfessionalism

Lucy · 16 June 2021

Agent replied · 15 June 2024

Hi Lucy, Thanks for your review! Best of luck in your search for a new property!

5/5

Google

They acted quickly for any complaints we made.Excellent service especially Caolan

Soumya · 16 April 2024

Agent replied · 24 August 2024

Thanks for this Soumya!

5/5

Google

As the name suggests Quicklet is quick and prompt. From the day I filled up the application everything was done quickly and smoothly. The viewing was provided late evening which was very much suitable for me as being working professional it is very difficult to leave work in middle of the day and then view the apartments. Highly recommend Quicklet, along with being efficient they accommodate special request for time for viewing.

Prafull · 16 June 2023

Agent replied · 15 June 2024

Thanks for the great review!

5/5

Google

Having recently moved to Quicklet the staff have been incredibly helpful throughout transition, Thanks to Tom, Sarah & Ellie.

Ciarda · 19 October 2023

Agent replied · 15 June 2024

Thanks for this Ciarda!

5/5

Google

Quicklet have provided me with great and efficient customer service when arranging viewings and applying for an apartment. Aimee has been fantastic in getting back to us. I highly recommend.PositiveResponsiveness, Quality, Professionalism

Molly · 25 August 2022

Agent replied · 24 August 2024

Thanks so much Molly for taking the time to leave a review!

5/5

Google

Had a viewing with Quicklet last night and they have been helpful and efficient from the beginning. The current market for rentals has been so competitive, including places giving viewing appointments with very limited notice. Quicklet sent clear guidance and gave a few days notice for a viewing which my partner and I were delighted to attend. The property was lovely and well maintained. The girl at the property practiced social distancing for all the viewings that we saw which again, we were grateful to see. All round, they have been very helpful in our search to datePositiveResponsiveness, Professionalism

Lára · 25 August 2022

Agent replied · 15 June 2024

Hi Lara, Thanks so much for your kind review, we are delighted that you are happy with the service you received!

5/5

Google

I would highly recommend Quicklet when looking to rent, the service has been very professional from start to finish. Leah and Aimee were both very helpful throughout my application process! Thanks for all your help to find my new home.

Erin · 16 June 2021

Agent replied · 15 June 2024

Thanks for the great review Erin! Best of luck in your new home!

5/5

Google

Would highly reccomend quicklet. Had been searching for quite a while for an apartment in the city, and viewed a few also, but they all came with long application forms and slow reply times - ie 2/3 weeks. With quicklet I viewed on a Tuesday, submitted a Short application on a Wednesday, and got confirmation of the property on a Thursday, and moved in on a Friday. 72 hours from viewing to move in. Kevin was particularly helpful and accommodating in organising an evening viewing, as well as an evening time key hand over. So simple, so effective, so helpful.

Mark · 17 June 2018

5/5

Google

Worked with Leah throughout the whole rental process, she was a delight to work with. Very friendly, welcoming and helpful. Would highly recommend

Mariesa · 16 June 2023

Agent replied · 15 June 2024

Thanks so much Mariesa!

5/5

Google

Zara has been so helpful and spoke me through everything.. Very nice girl and so helpful with everything

Gillian · 19 October 2023

Agent replied · 15 June 2024

Thanks so much Gillian!

5/5

Google

Had the pleasure of Dealing with Tom in Quicklet Belfast numerous times. Tom is always very quick to act and is very helpful in keeping me in the loop with the process whatever it may be. Would highly recommend Tom and also Quicklet Belfast.

Phil · 16 February 2024

5/5

Google

Very friendly staff and quick response times to arrange viewings. Tom and Zara were especially helpful.

C · 18 November 2023

Agent replied · 15 June 2024

Thanks so much!

2/5

Google

A property next door to me is with this company and it seems they don't bother about who they put in. House itself from outside is dirty often overgrown with weeds and recycle bins have been so dirty they've attacked all sorts. On another occasion I can a leak from a pipe from this property which caused extensive damage to mine however they couldn't seem to help or even get back to me on what would be done to fix it I ended up out of pocket to fix there problem.

Stephanie · 16 June 2022

Agent replied · 15 June 2024

Hi Stephanie, I cannot see a record of you contacting ourselves on our system, so unfortunately am not aware of the property or incident you are referring to. We are of course happy to help rectify any problems we are made aware of. Would you be able to get in touch with some more information so that we can identify the issues and get them resolved for you? I can be contacted at sarah@quickletni.co.uk. Thanks, Sarah Curry Belfast Branch Manager

1/5

Google

I had previously said that this was a "very efficient, professional and friendly service." It was, up until the stage where I was encouraged to leave this review in an email by Quicklet - they put a link in an email to give a review the day after I viewed the flat (I liked the flat and wanted to apply for it). Also, why did they ask me to leave a review in my initial dealings with them, rather than at the end of the process? I received an email from Quicklet on 9th Aug saying "Congratulations, you have been provisionally agreed by the landlord". I then had to send documents to complete the process, for example my payslips and guarantor payslips. I was kept waiting until 20th Aug (an unacceptable delay) when I got an email saying I was rejected, because my salary amount "was too close to the threshold" and the guarantor "did not meet the income requirement". My salary was acceptable at the screening stage in order to be able to view the flat. So why was it later not acceptable? The could have come back to me and asked for proof of savings after they were unhappy with my salary and my guarantor's, but they didn't. They have needlessly wasted my time and caused me undue stress. They have delayed me finding a place to rent and moving into a place.NegativeResponsiveness, Quality, Professionalism, Value

Patrick · 16 June 2022

Agent replied · 15 June 2024

.

5/5

Google

Just moved into new property. Have to say very professional. They took a lot of the stress out of the move with there quick online reference checker (saved trying to find documents and uploading). Unfortunately there were some issues with the heating that weren’t discovered until moving in day as property as had been sitting empty for a while. I have rented privately through landlords for last 10years due to poor service from a previous letting agency. To my relief this was not the case with quicklet. They were straight on to the situation. They had the boiler replaced within 24hrs of move in day & have returned after a week to ensure system is working as should be & had valves replaced on radiators to ensure there will be no future issues. I must also commend the plumbers who came out to resolve. Very professional, friendly & were able to answer and resolve any concerns I had. This is a big tick for me also as previous agency’s have used what I would refer to as cowboys. I recall one time asking one to leave and resolving the problem myself. I never leave reviews as not that tech savvy and more old school but thought I had to leave the review as can be tough to choose with so many out there. Five Stars from me & I am a tough critic. I believe in getting what u pay for. Hope this helps someone out there. Have a great day folks. 😀

Michael · 16 June 2022

Agent replied · 15 June 2024

Thanks so much Michael for your review! We hope you are settling in well, it has been a pleasure to deal with you and we hope you are happy in your new home!

5/5

Google

Quicklet has been great to deal with. We have seen 2 properties with them so far for rentals. They respond promptly and they are very clear on what needs to be done to book a viewing. Their pre-screening questions are great, you don't have to spend a lot of time filling out a long form just to be able to see a house, which is very practical since the process from a tenant's point of view is quite time-consuming too. I hope we get the house that we applied for!

Mayra · 16 June 2022

Agent replied · 15 June 2024

Thanks so much for your review! We really appreciate you taking the time!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Quicklet (Belfast Office)'s Google reviews
The Trusted Agent

Is this your office? Claim your page.