Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant Service
Catherine and Bebhinn did a brilliant job helping us get our mortgage. Our situation was complicated but Catherine worked very hard to ensure we got there in the end. We are absolutely delighted to have our mortgage offer and we will definitely be using PropertyPal mortgages in the future.
Caroline · 4 November 2021
Agent replied · 17 June 2024
Hi Caroline, A big thanks for choosing us to secure your mortgage. We appreciate that everyone's situation is different and we will always do our best to get you the best offer, regardless of the circumstances. Catherine and Bebhinn are the best, thanks for your lovely words ❤️ If you need anything else, please do not hestitate to get in touch. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Great service. Laura was brilliant
Victoria · 18 January 2021
Agent replied · 17 June 2024
Hi Victoria,Thank you for the 5* review.We think Laura is brilliant too 😃Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotChoosing the right mortgage
Property pal representative on the phone Marie was very knowledgeable and helpful with choosing the best mortgage for myself. Many thanks 👍
Aaron · 15 February 2023
★★★★★ 5/5
TrustpilotEverything was explained clearly and…
Everything was explained clearly and carefully. As a 1st timer buyer they made sure i felt at ease and answered any questions i had.
Customer · 2 December 2022
★★★★★ 5/5
TrustpilotBest Company By Far
This company really go the extra mile in securing you the best rates possible- and the communication is excellent - Top Ssrvice all in
Aine · 12 June 2025
★★★★★ 5/5
TrustpilotFANTASTIC Mortgage Service- 5 Stars…
Both Kathryn & Maire took the stress out of the whole process. Our remortgage wasn’t straight forward at all, but their professionalism and dedication meant we got everything sorted within a tight timeframe. We are both so thankful and grateful for their mortgage services! Thank you to all the team, it’s massively appreciated!!!!
Caolán · 3 April 2024
★★★★★ 5/5
TrustpilotMarie was a pleasure to work with
Marie was a pleasure to work with, as always, making sure we both had the best policy with the best protection.
Clare · 16 February 2023
★★★★★ 5/5
TrustpilotBrilliant Service Throughout!
Despite a long journey trying to find a home and dealing with numerous problems from the Bank and sellers, PropertyPal has been consistently excellent in their help with explaining what needs to be done and going above and beyond in helping to sort out any issues!
Sean · 11 January 2022
Agent replied · 17 June 2024
Hi Sean, Thanks for taking the time to leave us a 5* review. Our team really try to go beyond in securing the best deal and ensuring you are kept informed throughout the process. Enjoy your new home 🏡PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat experience for first time buyers
A really lovely, friendly, helpful team who has made this mildly terrifying process a lot easier! I would highly recommend them to anyone going through the process of buying a house, but particularly first time buyers like myself who have no experience of this at all.Shea, Clara-Jayne and (I think, could have the name wrong) Margaret have all been very patient and helpful and kindly helped me though everything.
Hannah · 18 January 2023
★★★★★ 5/5
TrustpilotShea was very helpful at getting me a…
Shea was very helpful at getting me a great deal. Providing all relevant info and being supportive throughout the process.
Customer · 25 January 2023
★★★★★ 5/5
TrustpilotAmazing Incredible Service - Five Stars
Amazing incredible service. Laura and Nicole have been absolute super stars who have been open, honest and beyond helpful throughout the whole process. Always ready to help and advise they have taken me through the process in as painless a manner as possible. Great products, services and staff - highly recommend
Sarah · 29 September 2020
Agent replied · 17 June 2024
Hi Sarah,Painless is the aim of our game! 😂Thank you so much for recommending us and so happy you found our service amazing!! Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Correspondence was always very friendly and helpful.
Sharon · 7 August 2017
Agent replied · 17 June 2024
Hi Sharon, Thank you for giving your feedback on our service.We are so pleased to hear your kind words. We'll look forward to talking come renewal time!Regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotEverything was made very easy through a…
Everything was made very easy through a tricky enough process, very personal service from all those who helped along the way.
Paul · 12 December 2022
★★★★★ 5/5
TrustpilotShea was lovely
Shea was lovely, honest and overall a great experience - made the process as simple and straightforward as it could be
Carlo · 12 December 2022
★★★★★ 5/5
TrustpilotFirst time buyer
As a first time buyer I found propertypal mortgages extremely helpful, they were always quick to answer any queries I had and made the process so much easier than I thought it was going to be. Thank you propertypal mortgages for all your help .
Paul · 6 December 2021
Agent replied · 17 June 2024
Hi Paul, Thanks so much for the kind words. We specialise in helping first-time buyers get onto the property ladder so your positive feedback means alot to usIt's reassuring to hear that you found our service helpful and quick. It's what we strive to do 🥳 Best wishes in your new home 🥂 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotAs first time buyers PropertyPal…
As first time buyers PropertyPal mortgages helped us tremendously throughtout the whole process, brilliant service from a great team of people, always keeping us updated and answering any questions we had without hesitation, Kathryn and matthew were great to deal with and i will definately keep using them in the future and recommend them to anyone
Aaron · 14 April 2018
Agent replied · 17 June 2024
Hi Aaron,Thank you so much for your review, we are so pleased you had such a good experience with us and look forward to working with anyone you recommend to us.Hope you are very happy in your new home!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThe service was absolutely fantastic…
The service was absolutely fantastic and they couldnt be more helpful. Catherine was especially attentive and pleasant to deal with.
Louis · 6 January 2023
★★★★★ 5/5
TrustpilotGreat service for our renewal
Great service for our renewal. We used propertypal the first time we applied for a mortgage and they were great, but this time for the renewal, especially during covid times they were amazing. Everything done over the phone and online at times that suited us. Highly recommend them
Mark · 11 May 2021
Agent replied · 17 June 2024
Hi Mark, Thanks so much for your 5* review. It means a lot that you decided to come back to us for your renewal - we must be doing something right 😉Have a wonderful day and thanks again. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service and super efficient
Great service from the girls with arranging our remortgage. Kept informed every step of the way and the whole process has been very streamlined and efficient with ability to sign documents online which saves precious time. Would definitely recommend without hesitation.
Caroline · 30 May 2022
Agent replied · 17 June 2024
Hi Caroline, It was our pleasure in helping with your remortgage. The team really appreciate you taking the time to leave us a 5* review and for recommending us to others. Please get in touch if you need anything else 🙌PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPropertyPal Mortgages- excellent customer service
I have been with PropertyPal Mortgages for several years now. They are excellent. Every member of staff is polite, helpful and goes the extra mile. All communication is prompt and the online signing process is so easy. I would recommend them to anyone.
KW · 1 February 2022
Agent replied · 17 June 2024
Hi, Thank you for such positive feedback, the team will be delighted to hear this. Also, a big thanks for using us time and time again. We really appreciate it. Best wishes 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHad a great experience when arranging…
Had a great experience when arranging my mortgage from the initial meeting with Damian I was made feel at ease, through to every step of the process being kept informed by the support team by email and also from Nicole within the office, thanks again for all your help cheers Jimmy Mcalister.
Jimmy · 8 November 2019
Agent replied · 17 June 2024
Hi Jimmy,Thank you so much for your fantastic review!Damian, Nicole and everyone in the office are thrilled with your comments 😃We look forward to taking care of your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotNew mortgage
Working with PropertyPal from first enquiry right through to mortgage offer has been a pleasure. They are prompt in keeping you up-to-date and make the whole process as smooth as possible. Damian their advisor was extremely personable and easy to deal with, he put us at ease throughout the whole process.
Peter · 17 March 2020
Agent replied · 17 June 2024
Hi Peter, We are so pleased your experience with us was a pleasure 😃Damian asked me to pass on his thanks to you for such a good review.We are always here whenever you need any mortgage or protection advice.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotIan and Laura were very…
Both Ian and Laura were very professional. Communication from all parties was excellant.
Mr · 13 June 2023
★★★★★ 5/5
TrustpilotEffortless and straightforward
The steps involved in buying a house seemed so daunting but the team at PropertyPal have made everything so effortless and straightforward. I've just completed my 1st remortgage which again the team done all the leg work for me. Couldn't be more thankful and appreciative.
Ross · 24 July 2021
Agent replied · 17 June 2024
Hi Ross, We love to hear feedback like this - it makes our jobs so worthwhile 👍 The process can seem a little overwhelming so it's great to hear that we made everything that little more simple for you. Thanks for choosing us and don't hesitate to reach out if you need anything else. PropertyPal Mortgages Team.
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