Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBest decision ever…
Initially started my first mortgage application in 2020 during covid(imagine the stress) until I found propertypal mortgages. The girls were fantastic in their advice and recommendations and made the whole process so simple! So we bought our first home,got married,life was blissThen this year the cost of living crisis hit,and out of nowhere propertypal mortgages call me up to review my mortgage as I'm coming off a fixed term and do their magic again,getting me a great deal fixed in again for piece of mind,and thankgod because fast forward 3 months and interest rates are going through the roof! The best decision we ever made was to contact propertypal mortgages. Thanks so much to all their incredible team of advisors
Customer · 2 November 2022
★★★★★ 5/5
TrustpilotWhat an amazing team......
My first mortgage and what an amazing job all the staff at PropertyPal have done for me. From the first pre approval right through to the mortgage offer they have been amazing, so helpful and made the experience stress free. I highly recommend anyone looking to buy that use PropertyPal. Thanks to all the staff involved 😀
Pamela · 22 June 2021
Agent replied · 17 June 2024
Hi Pamela, Thanks so much for your review. We know how scary and overwhelming this can all be as a first-time buyer - that's why we really strive on helping our customers through the process, step by step and making things as stress-free as possible! If you need anything in the future, just let us know and we will be happy to help 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMarie and all the team were fantastic
Marie and all the team were fantastic! Made the process so easy and stress free for us as first time buyers. Keeping you constantly updated at every stage and answering any concerns we had in a quick and professional manner. Their service is second to none and will recommend them 100% to anyone and would use them again in a hearbeat! Thanks so much everyone
Clare · 9 August 2018
Agent replied · 17 June 2024
Hi Clare,Thank you so much for your 5* review. Marie is thrilled with your comments as are the rest of us 😃We are looking forward to helping you again and anyone you recommend to us.Many thanksPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotDream Team
Dream team! We have been with Property Pal Mortgages for some years now and as loyal customers we couldn't recommend them highly enough. Friendly and efficient service that takes any hassle away from you as they work their magic to get you the best deal possible. Honestly don't go anywhere else....you need this team in your life!
Guest · 11 June 2021
Agent replied · 17 June 2024
Hi, Aw, we're delighted to hear this lovely feedback ❤️ We really do try to remove all the unnecessary hassle and get the best deals possible so it's amazing to hear we're doing something right! Thanks so much for sticking with us, it means so much. PropertyPal Mortgages Team aka The Dream Team 😉
★★★★★ 5/5
TrustpilotVery knowledgable and easy to deal with.
Claire · 23 January 2026
★★★★★ 5/5
TrustpilotI couldn't rate the whole PropertyPal…
I couldn't rate the whole PropertyPal mortgage team highly enough. Absolute first class service from start to finish. They have dealt with every aspect of my mortgage in a highly professional and courteous manner. I received my offer today and cant get over how easy they made the whole process. 5 stars aren't enough!!! MT
Michael · 25 August 2021
Agent replied · 17 June 2024
Hi Michael, We love to hear such amazing feedback like this, I will certainly let the team know. The process can seem a little overwhelming so it's great to hear that we made everything that little more simple for you.Thanks for choosing us and don't hesitate to reach out if you need anything else 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service!
Bebhinn & Catherine were brilliant! 10/10
Aimee · 15 October 2021
Agent replied · 17 June 2024
Hi Aimee, Thanks so much for your kind review of Bebhinn and Catherine. We will be sure to pass on your kind words to them both. We wish you all the best 🍾 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotWe have been working with property pal…
We have been working with property pal mortgages for a few years now and couldn't recommend them enough. All the staff are friendly,helpful and knowledgeable, nothing is too much trouble. Marie in particular has been extremely helpful with our mortgage and life insurance, always a pleasure to work with. We wouldn't use anyone else!
Lisa · 13 October 2021
Agent replied · 17 June 2024
Hi Lisa, We're delighted to hear your lovely feedback and thanks for continuing to choose us time and time again ❤️ We really do try to remove all the unnecessary hassle and get the best deals possible so it's great to hear you wouldn't go anywhere else. Thanks for your special mention about Marie, this is sure to make her day 🥳 If you need anything else, don't hesitate to let us know 👋 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service from the team
Excellent service from the team - especially Nicole, Zoe and Damian
Charlie · 3 September 2020
Agent replied · 17 June 2024
Hi Charlie,Nicole, Zoe and Damian are over the moon with your 5* review.We are so pleased you found our service excellent 😃Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, quick and professional. Recommended
Connor · 28 January 2026
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Excellent advice. Got my mortgage sorted in no time. Thanks Damian.
Gail · 2 July 2019
Agent replied · 17 June 2024
Hi Gail,Thank you so much for your 5* review.Damian is thrilled with your comments.We look forward to looking after your mortgage needs long into the future.Kind RegardsLucy
★★★★★ 5/5
TrustpilotEffortless from start to finish
Effortless from start to finish, especially during the current climate (covid). Nothing but good things to say about Laura, Nicole and the rest of the team, always on hand to answer any queries and they made it super simple to submit any documents via hellosign. Would recommend to anyone looking to sort out their mortgage, thanks again guys!
Peter · 5 October 2020
Agent replied · 17 June 2024
Hi Peter,Its great to hear that the things we have in place like Hellosign make our clients life easier as we know how stressful sorting out a mortgage could be.We look forward to helping anyone you recommend to us and helping you long into the future with all your mortgage and protection needs.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent experience
Thanks to Kelly and Laura, our mortgage application was submitted and approved very quickly and easily, allowing us to now focus on the conveyancing process.
Alex · 23 March 2023
★★★★★ 5/5
TrustpilotExcellent Service
Excellent service from Owen, Ian and Kathryn. Very knowledgeable, go above and beyond to help in any way they can. Would highly recommend
Jeff · 11 August 2025
★★★★★ 5/5
TrustpilotFantastic team, fantastic support, fantastic!!
Marie, Nicole and the whole team done a fantastic job in securing my very first mortgage as a first time buyer!! They were all a dream to deal with and always responded to my many questions! Thank you all so so much for your help and support throughout the whole process. You are all doing such an amazing job!!
Caolán · 24 February 2020
Agent replied · 17 June 2024
Hi Caolan,The 'Dream Team' here at PropertyPal Mortgages are all so thrilled with your comments! 😁Its so good to hear we are doing an amazing job!We look forward to looking after your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotAs always a detailed clear review.
Siobhán · 8 January 2026
★★★★★ 5/5
TrustpilotSimply the best remortgage experience…
Simply the best remortgage experience I've ever had , was seamless and very quick and was kept up to date at every stage fully . The mortgage advisor Damian met me at short notice and within an hour I was sorted with a product that was saving me money per month . Would highly recommend this company for sure .
Geoff · 30 May 2019
Agent replied · 17 June 2024
Hi Geoff,Thank you so much for your wonderful comments.The whole team is thrilled with your review!We look forward to looking after your mortgage and protection needs long into the future.Kind RegardsLucy
★★★★★ 5/5
TrustpilotWe couldn’t believe how simple and…
We couldn’t believe how simple and straightforward the process was. We went from initial enquiry with PropertyPal Mortgages to receiving a mortgage offer in a matter of weeks. All it took was one hour-long appointment done online. Communication was constant and we never had to ask for an update. You couldn’t wish for a better service.
LR · 3 August 2020
Agent replied · 17 June 2024
We are so pleased we could make everything so simple and straightforward for you. We like to keep everyone in the loop so its all stress-free, so reviews like this make our day 😃We look forward to looking after your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommend
I would highly recommend property pal mortgages to anyone looking to buy a property, I was a first time buyer so I was unsure about a lot of the process but the team made everything straight forward and answered any questions I had quickly, the whole process was also completely free which is great.
Tristan · 15 April 2024
★★★★★ 5/5
TrustpilotBrilliant
PropertyPal have been brilliant to work with. The team are extremely professional and helpful, making the entire process very easy & stress free for myself. Laura in particular has been outstanding, going above and beyond through every step of the process, a real credit to PropertyPal. Thanks for everything, I'll be sure to recommend.
Eóin · 9 November 2020
Agent replied · 17 June 2024
Hi Eoin,Wow what a fantastic review!! 🥳Laura is thrilled with your comments and so pleased she was able to help you.We look forward to helping you long into the future with all your mortgage and protection needs and anyone you recommend to us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Marie and team providing exceptional service as always.
Iain · 28 February 2024
★★★★★ 5/5
TrustpilotHighly Recommend!
As first time buyers we would highly recommend anyone to use propertypal mortgages. Our experience right from the start has been excellent. Laura and Nicole in particular who we were in contact with the most are a valuable asset to the team, they dealt with everything quickly and efficiently, Thank You!
Philip · 1 July 2021
Agent replied · 17 June 2024
Hi Philip, Thanks so much for deciding to use our services and for leaving us such wonderful feedback ❤️ We know the mortgage process can seem a little overwhelming but our team work really hard to make things as simple as possible and take away the confusion and stress that comes with buying a house for the first time. We wish you all the best in your new home - enjoy 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI can't express in words how great the…
I can't express in words how great the property pal team have been, they made the whole process seamless and were always there to answer any questions. A very impressive service from start to finish, we couldn't of asked for better! Cheery, helpful, friendly, we appreciate all your help and support this far!
Stuart · 25 January 2021
Agent replied · 17 June 2024
Hi Stuart,We are so happy we made the whole process seamless for you.We are always here to offer help and support so you can contact us anytime and we will be happy to help!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotBrilliant Service
Catherine and Bebhinn did a brilliant job helping us get our mortgage. Our situation was complicated but Catherine worked very hard to ensure we got there in the end. We are absolutely delighted to have our mortgage offer and we will definitely be using PropertyPal mortgages in the future.
Caroline · 4 November 2021
Agent replied · 17 June 2024
Hi Caroline, A big thanks for choosing us to secure your mortgage. We appreciate that everyone's situation is different and we will always do our best to get you the best offer, regardless of the circumstances. Catherine and Bebhinn are the best, thanks for your lovely words ❤️ If you need anything else, please do not hestitate to get in touch. PropertyPal Mortgages Team
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