Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Service
Fantastic work performed by all the team involved with helping me secure my mortgage. Communication was frequent and always very clear in terms of where we stood in the process and what lay ahead. I highly recommend PropertyPal Mortgages to all first time buyers out there.
Jordan · 29 April 2021
Agent replied · 17 June 2024
Hi Jordan, Thanks for the 5* review! It's great to hear that we helped get you onto the property ladder. We hope you're settling into your new home and look forward to working with you in the future 🥳PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotEverything was taken care of in a…
Everything was taken care of in a timely fashion mortgage advisor was very helpful and knowledgeable.
Customer · 15 February 2023
★★★★★ 5/5
TrustpilotI would strongly recommend PropertyPal
I initially started with an inexperienced mortgage advisor and then switched to PropertyPal. My mortgage offer has just been issued with the help/support/advice of many nice people (specially Laura & Nicole) in this agency. I would strongly recommend PropertyPal for getting a mortgage offer without stress.
QUBSMG · 17 February 2021
Agent replied · 17 June 2024
Hello!Thank you so much for such a fantastic review!We are so pleased we were able to help you and Laura & Nicole are thrilled with your comments.We are here anytime you need our help with anything.Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotProfessional & Helpful Team
This is the second time we have used PropertyPal Mortgages and we are once again delighted with the service!The team are really professional & helpful, keeping everything stress and hassle-free. We will definitely work with the team again for our mortgage renewal.
Andrew · 18 November 2021
Agent replied · 17 June 2024
Hi Andrew, A big thanks for your kind words and for continuing to choose us again ❤️We really do try to remove all the unnecessary hassle and get the best deals possible so it's great to hear your positive feedback. We're looking forward to working with you in the future 👋 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service yet again by Property…
Great service yet again by Property Pal, my third dealing with the team and yet again they have went above and beyond ensuring that we get the best deal in an efficient manner and kept up to date every step of the way.
Joy · 27 August 2021
Agent replied · 17 June 2024
Hi Joy, We're thrilled that you've come back to use our services each time you've needed a mortgage - it's very much appreciated by the team 😊Have a great week. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent team, would highly recommend
The team were brilliant for securing my 1st time mortgage.
Claire · 2 September 2025
★★★★★ 5/5
TrustpilotEveryone has always told me buying a…
Everyone has always told me buying a house is very stressful. Using property pal caused me no stress what so ever. They done everything on my behalf and were there if I had any questions! 5 star customer service. Would highly recommend !!!
Customer · 28 July 2021
Agent replied · 17 June 2024
Hi, Thanks for the great feedback - this has certainly brightened up our day (especially with that horrible rain booo). We're delighted that you've given us 5 stars and would recommend us - it means a lot to the team ❤️Enjoy the new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThank You Laura and Property Pal. Excellent experience
It has been an absolutely exciting and extremely smooth journey in purchasing our first home in the UK with the ceaseless help and support from Property Pal. Laura especially has been constant assistance to us through calls and emails resolving all our queries straight away. We would highly recommend Property Pal to everyone for a smooth journey during the property purchase
Anirban · 15 April 2023
★★★★★ 5/5
TrustpilotHighly recommend
Laura and the team at Property Pal Mortgages have been exceptional - thank you.
Amy · 13 March 2023
★★★★★ 5/5
TrustpilotProfessional and friendly throughout.
Property pal dealt with our mortgage from start to finish. They kept us well informed about the progress even though it was done remotely because of the pandemic. I can not find any fault in any of the progression and they were friendly and helpful throughout.
Joe · 5 November 2020
Agent replied · 17 June 2024
Hi Joe,This pandemic won't get the better of us, we have strived to make everything as easy as we could during this challenging time so we are over the moon we could help you and get your new mortgage sorted.We are here anytime you need us for any of your mortgage needs.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotStress free experience
The whole process has been made extremely easy and stress free. The staff are all very friendly and helpful. Margaret and Catherine are fabulous. They took time to fully understand our circumstances and where very encouraging. Wouldn’t hesitate to recommend them.
Pamela · 24 September 2021
Agent replied · 17 June 2024
Hi Pamela,It was our pleasure in helping you through the process 🏠A big thanks for leaving us such positive feedback, Margaret and Catherine will be delighted to hear your kind words.PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThis is a great service provided
This is a great service provided. Without all the help from all the staff we would of had a very hard job buying our house. We can't thank them all enough highly recommend this to anyone.
Jamie · 8 June 2022
Agent replied · 17 June 2024
Hi Jamie 👋 Thanks for your 5* review. We're delighted to have helped you secure a mortgage and hopefully made the process easier for you. Best wishes for the future, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotRecently dealt with PropertyPal…
Recently dealt with PropertyPal mortgages for the renewal of my mortgages & personal protection insurance. Totally took all the work out of my hands & got me great deals, which I was very pleased with. Very easy to deal with & forthcoming with information. I would thoroughly recommended them!!
Paul · 3 May 2019
Agent replied · 17 June 2024
Hi Paul,Thank you so much for your fantastic review!We are so pleased you found our service so helpful.We are always on hand when you need us or anyone you recommend.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent service once again
Excellent service once again, this has been my second mortgage within a year and Marie and Tonicha have made the process so easy by their professional work, from start to finish I was kept informed to whole way through thanks again for your help.
Jimmy · 13 January 2021
Agent replied · 17 June 2024
Hi Jimmy,Thank you for coming back to us time and time again, so glad we could help you once again.Marie and Tonicha are thrilled with your comments! 😄See you again soon I'm sure.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotPROFESSIONALS
PROFESSIONALSBig Big Thank You for Nicole and Laura. They always were supporting, fast replying to my emails. These girls never ignored and always helped to me with mortgage application. Hope, soon all will be finished and we will get our new home.Best RegardsDovydas and Simona
Dovydas · 7 October 2020
Agent replied · 17 June 2024
Hi Dovydas and Simona,We are so pleased we were able to help you get your new home 😃Nicole and Laura are so pleased with your 5* review.We are here anytime you need us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotLaura just made everything so simple
Recently used property pal to sort out all the mortage stuff for our new house. Laura talked us through everything from start to finish and was always one step ahead. She made what I thought would have been a very stressful time very simple. 100% would recommend
Nathan · 5 February 2020
Agent replied · 17 June 2024
Hi Nathan,We are so pleased we managed to take the stress out of buying your new home!Thank you for your 5* review and for recommending us.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Laura, she was absolutely fantastic, very reassuring and the efficiency that everything has been dealt with I would highly recommend to others. You should be proud to have people like Laura as an ambassador for your company.
Mark · 5 February 2020
Agent replied · 17 June 2024
Hi Mark,We are very proud of our Laura!Thank you for taking the time to leave us such a good review. Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotTop-Notch Guidance through the Mortgage Maze!
First Class service with everything explained to a first-time buyer in an easy to understand manner. I would have no hesitation in recommending PropertyPal Mortgages. Marie worked out a great deal and nothing was too much trouble for Aimee who was able to supply documents and information at a moments notice.
Richard · 26 July 2017
Agent replied · 17 June 2024
Hi Richard,Thank you for giving your feedback on our service. It is great to hear that we were able to help you buy your first home and that you will recommend us to others.Marie has seen your kind words and was absolutely delighted to receive your comments, it really made her day. I will ensure Aimee also sees your review - I know she will be just as pleased.Regards,The PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat customer service
The property pal mortgage team were fantastic from the start.to finish. As first time buyers, we would have been lost and confused without them. There customer service is top notch. They also helped secure us a mortgage with a very low %. Thank you so much.I would highly recommend them.
Tomas · 4 December 2017
Agent replied · 17 June 2024
Hi Tomas, We are so happy that we were able to take the confusion out of buying your first home!We hope we can assist you again in the future. Kind regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMarie was very informative and helpful…
Marie was very informative and helpful secureing the best remortgage deal for myself
KEVIN · 26 January 2023
★★★★★ 5/5
TrustpilotMortgage Offer Success
Second mortgage application with property pal mortgages.They have a big team who are always willing to help when needed. We are super happy to get our mortgage offer. Thanks all involved. Kirsty and Elisha
Kirsty · 28 June 2022
Agent replied · 17 June 2024
Hi Kirsty and Elisha, A big thanks for your kind words and for continuing to choose us again. Happy we could help ☺️PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommended.
They took care of everything from start of the process to the end and kept me in the loop. This allowed me to continue getting other parts of the purchase sorted, knowing that the mortgage application was being worked on.
Barry · 2 August 2021
Agent replied · 17 June 2024
Hi Barry, Our team really try to make the application process fast, convenient, and hassle-free. We're so glad that you had a positive experience using our services and that we were able to help you on your new home journey 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst time buyer
Excellent service! As a first time buyer, I’ve been provided with detail information on mortgage choices & updates on the process. Not to mention fantastic mortgage advisor Catherine! Thanks for making the process direct & stress free! (:
Yee · 18 November 2021
Agent replied · 17 June 2024
Hi, Thanks so much for your kind words, the team really appreciate you taking the time to leave such lovely feedback. With regards to you mention about Catherine, she really is the best - we'll be sure to let her know 🥳If you need anything else, don't hesitate to get in touch 👋PropertyPal Mortgages Team
★★★★★ 5/5
Trustpilot5 stars
Marie, Kathryn and everyone else at PropertyPal mortgages were extremely helpful. I was a first time buyer, so the whole process was very new to me but they made is so easy, were very accommodating, and answered any query I had. Would highly recommend. Thank you.
Laura · 14 August 2019
Agent replied · 17 June 2024
Hi Laura,Thank you so much for your 5* review!Very pleased you found our service so easy and helpful, we are all so pleased with your comments.We will see you again in a couple of years for your review 😃Kind RegardsLucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
