Trusted Agent profile Β· Beeston

Tristram's Sales & Lettings Beeston reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

464 reviews across 2 platforms

260-262 Derby Road, Bramcote, NG9 3JN, Beeston, NG9 3JN

Tristram's Sales & Lettings's office in Beeston, at 260-262 Derby Road, is rated 4.6 out of 5 across 464 reviews on two platforms, including 416 Google reviews rated 4.6.

Google logo

4.6 / 5

416

Reviews on Google

This office

Facebook logo

4.5 / 5

48

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Beeston office, from every platform, shown as written. First names only.

1/5

Google

I don't understand how they have such a high rating. They are so slow and uncaring. It takes them such a long time to respond to issues such as the boiler breaking, leaving us without heating for several days. When we first moved in, there were a lot of problems with the place. We reported all the issues on their app and after several months they just deleted all our reports without addressing them??

Lyra Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Lyra, Apologies for the delay. Can you please email feedback@tristrams.uk.com with which property you are living in, then we can look into what has happened here and ensure everything is resolved for you. Kind regards, Tristram's

5/5

Google

Would rate them 10 stars if I could!! I Was desperately looking for an accommodation for my brother and the guys at Tristrams were amazing at helping me secure one, and what a property it was!!! Brilliant service from the whole team and special S/O to LukeπŸ™πŸ™. I would definitely recommend. Wish they operated in London as well😭😭😭

Hakim Β· 23 October 2023

5/5

Google

We're a tenant with Tristams and they are always so helpful and efficient with how quickly they deal with things. Ashley was brilliant and persistent to sort out our boiler issues, he went above and beyond to help the landlord get this sorted for me and my young children. Would highly recommend this company for a letting agent.

Kirsty Β· 23 October 2023

5/5

Google

Lettings - good inspection, negotiation and management service . Thanks Liam , Arjun and others in the lettings team Sales - Thanks to Talia and Liam in the sales team for good comms and for the persistence needed to complete a sale.

Dan Β· 23 August 2024

5/5

Facebook

I have had a very pleasant experience using Tristrams services. They are-easy to communicate with. one of their agents Luke has been very helpful to me. His communication has been excellent ensured it was a smooth process for me to complete the total process of house reservation. They are a good company overall and I would recommend people to use them in the future.

Srivalli Β· 18 April 2023

5/5

Google

Last week my partner and I travelled to Nottingham to search for new rental accommodation in preparation for our new jobs starting this August. We were looked after by Ms. Nicola Morris and were genuinely blown away by her enthusiasm, positive attitude and thorough approach. She was knowledgeable, professional and an absolute pleasure to work with. Hopefully other agents at Tristams follow her example because if every letting agent was like her then moving house would not be so stressful! Thanks Nicola!PositiveResponsiveness, Quality, Professionalism

Vidhya Β· 12 January 2021

5/5

Google

Myself and my partner have recently just brought our first property and what I thought was going to be a stressful time, turned out to be a smooth transaction. Thanks to the staff at Tristrams especially Jesse Charles who dealt with all our queries. He had a no problem attitude and was very helpful in all that we asked for. Dealing with regular viewings that we asked for and finding missing keys he always kept us informed along the way and nothing was too much trouble. Just wanted to say thanks for his time and attention. Definitely worth knowing in case of a move for the future.

Joanne Β· 12 January 2021

5/5

Google

Tristram’s were amazing start to finish, we would thoroughly recommend using them for both selling and buying a property. We put our house on the market earlier this year and were very impressed with how professional the team were, especially considering the challenges of COVID and local restrictions. Liam was our main point of contact - he was incredibly responsive and kept us informed of any updates, always professional, willing to help and friendly. Unfortunately our house sale fell through, but Liam turned things around very quickly, got the house back on the market and we sold it again the following week. Thanks to Phillip as well who helped with the sale - very friendly, responsive and ensured things ran smoothly. We were so pleased with the way Tristram’s had handled our sale that we also decided to purchase our new property with them too. Overall, great experience selling and buying with the team! Thanks again :-)

Jade Β· 12 January 2021

5/5

Google

EDIT: After having rented with Tristram's over the last month, i have continued to have nothing but good experiences! I have had a few maintenance problems but Chloe has been great at arranging for them to be fixed promptly and has been really understanding throughout. Everyone I've spoken to at Tristram’s has been really friendly! Nicola did an amazing job showing us round a property, she was knowledgeable about the place and really helpful :)PositiveResponsiveness, Professionalism

Charley Β· 23 October 2021

5/5

Google

I found Tristrams letting department most helpful and professional in letting my student properties. In particular I would like to thank Kyle and Cora for dealing with my questions/emails etc most efficiently. Would definitely recommend.

Rizvan Β· 29 November 2024

5/5

Facebook

Tiam was very lovely and very professional.

Nomalanga Β· 22 October 2025

5/5

Google

Tristram’s have been amazing throughout our moving process with Nicola being incredible! Nicola was always professional, extremely friendly, personable and responsive. She showed us round our (now) property a number of times and was more than happy to answer questions and queries we had and went above and beyond to find out extra information about the property which had not been provided. She made the whole process extremely relaxing, easy and enjoyable and I could not recommend Tristram’s and Nicola enough!PositiveResponsiveness, Quality, Professionalism, Value

Lily Β· 23 October 2020

5/5

Google

Talia was brilliant during our purchase, she listened and helped us through the process. I would highly recommend using Tristram’s as they are so friendly and helpful, exactly what you need for a stressful time of buying and selling property.

Louisa Β· 23 August 2024

1/5

Google

Fraudulent letting agent. I rented an apartment from Tristram's having had a video viewing and was told the apartment would be unfurnished. When I arrived, I found the apartment was furnished with very old, dirty furniture which had a ton of mold. Then upon calling them, I am told this was a let only and I should contact the landlord. Tristram's also changed the contract multiple times during their process using "Goodlord" online software from assured to let only. They first sent a draft for an assured contract, then they changed it 4 times after having paid the deposit. This is in addition that the apartment also did not meet its energy certificate, due to leaky windows, high humidity, damp walls and leaking roof. I saw their agents showing this rental apartment, while blatantly not telling the viewers anything about an apartment that is basically not fit for living. Absolutely disgraceful! avoid at all costs and be very careful.

DB Β· 21 December 2024

5/5

Google

I wasn’t expecting the service i got from tristams! It was so amazing. Laura Thrower was very active and accomodating to all our queries! I can recommend this letting agent and tristams itself.

Angielene Β· 27 November 2024

5/5

Google

Luke is a top man! He has been patient with me throughout the process of looking for a house. Me and my other half wanted a specific house so bad and he’s just made sure everything was all in place for us ready to go! Really good communication! Answered all of my questions thoroughly.

James Β· 23 October 2023

4/5

Google

I Initially had a studio viewing with Jordan, who was great. He showed me the different options available and was always ready to answer the questions I had. Cora and Grace were also very helpful and responded very quick to emails of any queries that I had.

Shalom Β· 26 March 2024

5/5

Google

Nice experience with Tristrams agency so far.,All the services from the agency is appreciatable, Thank you Tiam for today's visitπŸ’žπŸ’žπŸ’ž …

Rejani Β· 22 April 2025

5/5

Google

Great service even though I was buying through them and not selling through them. Talia was there to help when the chain got stuck and got it moving again. Talia had great customer service and was always on the end of the phone and made sure the process happened.

Kirston Β· 26 January 2024

5/5

Google

Fantastic sales agent. We’ve just bought a house through them and nothing is too much trouble. Talia dealt with our purchase diligently and was on top of the situation at all times. Talia was really supportive and made sure if there was anything she could do to help, she did. Thank you Talia!

Emma Β· 23 October 2023

5/5

Google

I have been with Tristram's for a period of around 2 years and i have come across awful property managers such as Ashley Bignall and Hannah. However Aimee Limb who has been recently aquainted by tristams has done a superb job and has responded diligently on emails genuinly the best they have had so far and is always willing to help. Well done Tristams finally you picked a property manager who can do the job correctly and compotently.

B Β· 20 December 2024

1/5

Google

I bought a house 1 month ago and the sale has in no way been associated with this company. Today, they put a letter through my door saying the house had been withdrawn from sale 6 months ago without completing a sale. Clearly this company has no clue as I bought this house a month ago! Absolutely bizarre.

Sophie Β· 25 May 2024

Agent replied Β· 22 October 2024

Hi Sophie, Unfortunately we do not hold your details on our system however I am keen to discuss this further with you as this was not ourselves that posted through your door. Please can you email me on chloe@tristrams.uk.com or alternatively give me a call on 0115 978 6825. Kind Regards, Chloe

5/5

Google

What more can I say about Tristam's Lettings apart from they are simply fantastic! Definitely the best letting agents I have ever had the pleasure of dealing with. You are not just another tenant to them like so many other agents out there. They genuinely care about you and the property you are in. Nothing is ever too much and they get back to you super speedy as well. James, Lizzie and the team are the greatest and if I was to ever need to rent again or even let a property I know exactly where I would be going without a doubt. If you need to rent a property through a letting agents you can trust don't bother even looking elsewhere and just get in touch with these guys!

Gina Β· 29 December 2018

5/5

Google

Tristram's was a great experience for me and my partner in regards to our move. Lucy especially has been really kind and in constant communication with us in regards to updates with the move. I would highly recommend Tristram's and I'm very thankful for Lucy and the team helping us.

Cieran Β· 23 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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