Bairstow Eves Beeston Sales reviews

★★★★★ 5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

★★★★★ 4/5

Google

Dee Lake was very helpful during my first call .

Ahamed · 10 April 2026

★★★★★ 5/5

Google

The service from Dee was fantastic and very helpful

Adam · 14 April 2026

★★★★★ 5/5

Google

Paige has been a brilliant estate agent helping us getting the house we want! Thank you so much!

Kaya · 11 September 2026

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 5/5

Google

Very good staff help you so much Especially Ollie

SEDAR · 20 March 2026

★★★★★ 5/5

Google

I highly recommend Bairstow Eves. I had the pleasure of meeting Sarah.S. Who made the whole process very pleasant, from finding us our dream home, to referencing, to securing our home. She was amazing, thorough and super helpful. Thank you to Sarah, Paige and Abbie for everything, we are so excited and grateful to have secured this home it’s beautiful. Best company I have ever had the pleasure dealing with :)

Verity · 26 January 2024

★★★★★ 5/5

Google

Very friendly staff and reasonable with all requests. Imogen was wonderful to work with, as she provided all needed information.

Andrew · 11 August 2026

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Google

We have finally moved! Without Dee, I am not sure that this would have happened, she worked tirelessly to get things done keeping us updated all through the process despite some challenges along the way. Also thanks to George A who accompanied our viewing and acted so promptly once we offered. Positive, professional and customer focussed service - thank you.

Clare · 24 July 2024

★★★★★ 5/5

Google

We had really good experience with is company , Sarah really help us as we was flood victims and needed to find a house fast , Sarah made everything stress, free and help with the ins to pay the deposit . And sorted a could have things that needed doing before moving in , so they check up on you to make sure you’re ok and need anything .

Jade · 26 January 2024

★★★★★ 5/5

Trustpilot

Exceptional service

Italia is an exceptionally knowledgeable and diligent estate agent. She presents properties with remarkable insight, encouraging thorough inspections. Her handling of customer queries is both comprehensive and reassuring. Combined with her inherently engaging and pleasant personality, she makes the entire process both enlightening and pleasant. She is, without doubt, a standout professional.

Custos · 27 November 2025

★★★★★ 5/5

Google

I spoke to Dee Lake from Beeston branch. I am in the initial stages of just booking the viewings right now, she was really helpful and polite.

Nosheen · 4 September 2025

★★★★★ 5/5

Google

Great Service from Ilsadin and the Team**** I had a wonderful experience with Bairstow eves agency, especially thanks to Ilsadin. His collaborative and supportive approach made a huge difference, helping me resolve my needs quickly and smoothly. I truly appreciate his professionalism and dedication throughout the process. Thank you, Ilsadin, for your excellent support!

Jan · 22 September 2024

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

I had a really positive experience speaking with Dee. She took the time to ask detailed questions about our ideal home and clearly understood what we were looking for. Based on that, she provided thoughtful and tailored recommendations, which we really appreciated. Her approach was friendly, professional, and genuinely helpful.

Sophia · 27 March 2026

★★★★★ 5/5

Google

We have used Bairstow Eves for both letting and selling our property in Beeston. At all times we have found them to be polite, responsive and professional. Dee Lake has been especially helpful with the very protracted sale of our property and managed to keep everything on track. Her years of experience within this industry certainly paid off, thanks Dee! The rest of the team were also very helpful.

Adrian · 23 October 2023

★★★★★ 1/5

Trustpilot

Worst interaction and customer care I…

Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property out. After a week or so I was told a couple and 1 family member had offered on my property. I was told they were 2 professionals tenants and the third tenant wouldn’t be referenced as she was pregnant and not working. I wanted professional tenants only but the estate agents were well aware I was pregnant myself and I feel they have made up a story based on my circumstances to play on my emotions and heart strings! I accepted the tenants based on the information I was presented. I later found out by the tenants themselves that they had no children and had never been pregnant, this was completely made up. The story I was told was completely fabricated by the estate agent Karun and Harry, they took advantage of me. A few months after the tenants had moved into the property I discovered from my neighbour that 6 people were living in the property and not the initial 3 that I was told. I spent over 20k refurbing my property and it’s very disheartening to know that the people that are renting it out are not the only persons living in it. I booked in an inspection with the tenants directly and I was shocked to see several mattresses in the living room and next to the beds in both bedrooms! There was also a piece of paper sellotaped to my recently new and painted bathroom door which read, rules of the bathroom. It was clear more than 3 persons were living at the property. My neighbours have provided my with cctv from their ring door bell and I’m shocked. The estate agents manage my property however the tenants text and call me when issuesarise sooo what exactly is the management fee that I’m paying for? I have made many complaints about Karun and Harry to the owners of the estate agents, countrywide however these complaints have landed on deaf ears! I have made a complaint about the above because it has and is causing me so much stress… Countrywide who own Bairstow Eves have responded to my complaint saying that the references was a misunderstanding on the estate agents part and apologising… No resolution offered! It wasn’t a misunderstanding, I questioned the referencing multiple times and each time I was assured. The referencing process is very strict with any estate agent so simply saying it was a misunderstanding is a lie! With regards to the extra persons living in my property, Bairstow Eves have said this wasn’t the case at the start of the tenancy. Despite them managing my property, they haven’t offered a resolution or told me what they are going to do to make things right! I have emailed them today informing them the tenants are in breach of their contact and the estate agents are not acting within my best interest! The customer service is awful at this estate agents and they continuously lie anyway they can to agree a deal! They do not take accountability for their mistakes and also have an excuse. There owners countrywide have not been helpful either. I’m currently obtaining legal advice and progressing this!! If you’re looking for an honest estate agent, I would urge you to read my review first!

Jonathan · 20 November 2024

★★★★★ 5/5

Google

I've worked with Mellissa 3-4 times and can honestly say she is the best Lettings Agent that I've worked with. Professional, organised and attentive. I've worked in the service industry for many years before and excellent customer service skills just makes the whole process so much easier. I really wish all Estate Agents had employees like this, however from my experience this is just not the case. Always a pleasure when dealing with Mellissa from Bairstow Eves Beeston.PositiveResponsiveness, Professionalism

Alexander · 24 December 2022

★★★★★ 5/5

Google

We have previously bought our first home through Bairstow Eves Beeston in 2019 which was a super smooth process. We have just completed on the sale of that property and the service was just as great! Dee was super helpful throughout the whole process. I’d have been lost without her! Thank you Dee!

Georgina · 23 August 2024

★★★★★ 5/5

Google

I used Rachel to get a mortgage. I couldn't have done it on my own , she was amazing and went above and beyond helping me fill out paperwork , making phone calls on my behalf to solicitors etc. because of all her hard work i managed to move into my property before xmas. I would highly recommend Rachel if you are looking for help in getting through the mine field of getting a mortgage. I cannot thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 23 October 2022

★★★★★ 5/5

Google

Whilst I didn't use them to sell my property, my experience with Dee Lake has been nothing but positive. As someone who was in the market to buy, she' was the only person who was actively contacting me to make me aware of properties suitable for me. I know all Estate Agents tell you they do this, but believe me many don't. However Dee was certainly the exception and was always keeping me aware, as she no doubt does with others, proactively selling her clients properties.PositiveResponsiveness, Quality, Professionalism

Paul · 23 October 2022

★★★★★ 5/5

Google

I contacted several estate agents in Beeston and asked several questions to find out information and help me make a final decision. I went with Bairstow Eves Beeston due to Mellissa and Abby's pragmatic approach and great customer service. I was happy with their responses and processes in place. Abby immediately attended to the property and got the process started, answered all my questions along the way and Mellissa kept me informed along the process and ensured my documents were all correct and ready in advance. Fantastic customer service and great personal touch to the service 👌

Zak · 23 October 2022

★★★★★ 5/5

Google

Looking for a new place to rent with Bairstow Eves was easy, bookings were quick to arrange and we were within our new property within a few weeks. Androulla kept me updated every step of the way, was friendly and advised on how to complete a successful application. The welcome package when you collect your keys is a nice touch. Would use this agents again in the future

Emily · 23 October 2023