Every review we hold for the Beechwood Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPleasure to deal with
Louise was easy to deal with and more than helpful through the whole process. The welcome to new home gift was unexpected and a fantastic touch. Actually annoyed we didn't use you guys for selling our property, any future moves and without a doubt will be contacting tailer made moves, fantastic service
Michael · 13 September 2023
Agent replied · 30 September 2023
Thank you so much Michael for the lovely review! It was my pleasure, wishing you lots of happiness in your new home and hope the wee one has settled in school! Best wishes Louise & TMM team x
★★★★★ 5/5
TrustpilotExcellent Exceptional Mortgage Service - Tailored to Perfection"
Excellent Service - Highly Recommended
I had an outstanding experience with Tailormade Moves as my agent for securing a mortgage. Their team was professional, attentive, and made the entire process incredibly smooth and stress-free. From the very beginning, they were transparent, kept me informed, and provided valuable guidance throughout. They truly went above and beyond to ensure I got the best possible mortgage deal. I couldn’t be happier with their service and would highly recommend them to anyone looking for reliable and personalized assistance with their mortgage needs!
Doncollins · 1 October 2024
Agent replied · 27 October 2024
Good luck in your new home, thank you! Emma and the team
★★★★★ 5/5
TrustpilotExcellent rental experience
Rachel Anne and Rachel at Tailormade Moves handled the lettings process in an incredibly professional and timely manner - very grateful to them both for a smooth rental experience. After having been through painful experiences with other letting agencies, I would very much recommend this firm to friends looking for properties within the Inverness/Highland area. Many thanks to Innes, Rachel & Rachel Anne.
Emmet · 12 August 2022
Agent replied · 6 July 2023
Hi Emmet, I am glad we were able to secure a property that fits your needs, thank you for your kind review, Innes
★★★★★ 5/5
Facebookwe had what can only be described as a unique and somewhat stressful situation with the property we chose. However, throughout the entire process Rhona was so supportive and did everything possible to get us information and after a long road finally we are settled in our home. Thank you for listening to me and helping us and our family through all of this. I don't think any other estate agent would have cared like you did. xx
Claire · 28 January 2019
Agent replied · 15 November 2023
Thank you so much for your lovely review, just delighted that all was good in the end! Wishing you many years of happiness in your lovely new home - and the warmest welcome to Drumnadrochit. xx
★★★★★ 5/5
TrustpilotFantastic Service
We found Tailormade Moves to be an excellent company from initial contact to after sale. Emma was very professional and kept us constantly updated with all viewings etc. and achieved six great offers and sale within ten days. A great big thanks to all at Tailormade, a great team. We would have no hesitation in using them again, can highly recommend them.
Barbara · 22 August 2022
Agent replied · 6 July 2023
Thank you Barbara, such a pleasure to meet you and sell for you. Very happy that we got such a great price, even more so happy that you’ve been pleased with Tailormade Moves. Take care and all the best Emma
★★★★★ 5/5
Trustpilothighly recommend
From beginning to end such a smooth and fast process! Joel and Innes did our viewing and were super helpful and great at showing us around.
Joel had been keeping us updated during the process and still now after having moved in checking up to make sure everything is good!
Would highly recommend Tailormade Moves and the lovely staff!
Terri · 11 June 2025
Agent replied · 4 October 2026
Thank you for the lovely review! It was a pleasure showing you around and helping you both throughout the whole process - don’t hesitate to reach out if you need anything., Joel & the team!
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Louise and the team were all very friendly and helpful. First time selling a property and it could not have gone any smoother. Very happy with the service.
Jane · 24 September 2024
Agent replied · 27 October 2024
What a lovely review, thank you so much and good luck going forward! Louise and the team
★★★★★ 5/5
TrustpilotWas a very smooth and pleasant dealing…
Was a very smooth and pleasant dealing with Tailormade moves, can’t fault anyone who I dealt with.
Customer · 12 June 2026
Agent replied · 18 June 2026
Thank you for your kind words, we really appreciate it and are glad you had a positive experience with our team. Rachel
★★★★★ 5/5
GoogleJust to say thank you to the team at Lettings. Everything dealt with in a professional manner resulting in finding us a great tenant for our flat in town. Many thanks Sue&Geoff.
Geoff · 30 July 2024
Agent replied · 30 July 2026
Dear Sue and Geoff, we appreciate your taking the time to write such kind words and hope the tenancy continues to proceed smoothly. Best wishes from Rosie, Zannette and Ismay in the Poundbury Lettings team.
★★★★★ 5/5
TrustpilotTailormade moves made my house search…Seamless and Easy
Tailormade moves made my house search seamless compared to other companies that almost frustrated my house search for over six months.
Additionally, a beautiful handpack to welcome and congratulate me on my new home was a wonderful treat.
ESTHER · 19 December 2025
Agent replied · 26 December 2025
Hi Esther, we are delighted that we could help you find your new home. Thank you for your lovely message, we hope you have a lovely Christmas. From, Rachel and the lettings team
★★★★★ 5/5
TrustpilotWould recommend
Great contact with agents (Iwona was really helpful).
Buyer found very quickly and the whole transaction went very smooth. Nothing was a problem- letting boiler serviceman in, getting gas and electricity final readings, etc. Overall a great experience.
Jacek · 3 April 2024
Agent replied · 24 August 2024
So glad to hear you're happy with everything, good luck back home! TMM x
★★★★★ 5/5
GoogleVery professional and friendly Estate Agents. Sold our flat within a week thanks to Tailormade Moves. Would highly recommend them .
Mairi · 6 May 2026
Agent replied · 7 May 2026
Thank you for the lovely review Mairi. So glad we could help and we’re delighted we were able to secure a sale so quickly for you both.
We really appreciate your recommendation and your kind words about our team, wishing you all the very best in your next chapter. Karine, Katherine and team.
★★★★★ 5/5
TrustpilotVery professional
Very professional, courteous and supportive staff. The process was smooth all the way, starting from the enquiries to entry. Thank you very much.
Janet · 20 April 2026
Agent replied · 11 May 2026
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotIt was a pleasure dealing with them
It was a pleasure dealing with them. Rachel Thomson went the extra mile to ensure everything ran smoothly. They are all helpful. friendly and efficient.I would certainly recommend their services to any Landlord looking to rent out their property or a potential tenant looking for somewhere to rent. Moving house is a stressful time but Tailormade Moves makes the process much easier.
Peter · 31 March 2022
Agent replied · 6 July 2023
Hi Peter I’m glad we were able to assist with getting you a new rental property. It was good that Rachel was able to guide you through our process and give you the support you needed. Thanks for your kind review.
★★★★★ 5/5
TrustpilotTailormade Go Above and Beyond!
Tailormade go above and beyond, the whole process for us selling was effortless and I’m very pleased we chose them. Would use again in future without question! Emma was amazing and nothing was a trouble!
Highlandlass · 20 May 2024
Agent replied · 24 August 2024
Thank you so much, so delighted to hear you were happy with everything! Emma and the team x
★★★★★ 5/5
TrustpilotGreat people who are willing to help at…
Great people who are willing to help at all times
Andy · 20 July 2026
Agent replied · 23 July 2026
Thank you for your review, Andy. We are glad we could help with your onward purchase. Katherine - TMM
★★★★★ 5/5
TrustpilotThe broker was very cooperative while…
The broker was very cooperative while showing the property and in conversations after the viewing too.
Conrad · 4 June 2026
Agent replied · 6 June 2026
Thank you for the lovely review Conrad, I am delighted you were successful in finding a home you love. Katherine
★★★★★ 5/5
GoogleWe recently rented a property through the Poundbury branch. Both Lucy and Ismay were helpful and professional at all times, answering all of our questions quickly. Ismay (who took us through the process) responded very promptly to all emails and from viewing to move in date everything was quick and efficient. Carrying out viewings and responding to paperwork electronically was made very easy during lockdown.
Stephen · 30 July 2021
Agent replied · 30 July 2026
Dear Stephen, thank you for the kind words, its greatly appreciated. We hope you are settling in well and we hope you enjoy your new home. Best wishes from Lucy and Ismay
★★★★★ 5/5
TrustpilotProfessional from Start to Finish
Tailormade were the selling agents for a property I purchased. Emma was brilliant from start to finish keeping me informed during the whole process and obtaining the information I needed from her client. Very professional. I wouldn't hesitate to use Tailormade for selling a property in the future.
CA · 26 June 2023
Agent replied · 6 July 2023
Thank you so much for the lovely review, we're so pleased to hear you had a good experience! Wishing you all the happiness for the future, Emma
★★★★★ 5/5
GoogleBrilliant communication from start to finish. Especially travis who was on call all the time to help with any queries, made the whole process easy from start to finish.
Ruben · 14 February 2026
Agent replied · 14 April 2026
Thank you Ruben, I wish you all the best in your new home! Travis
★★★★★ 5/5
Trustpilotfantastic experience
fantastic experience. The entire process was incredibly efficient and straightforward from start to finish. Communication was clear and consistent throughout, and any questions I had were answered promptly. The staff were extremely helpful, professional, and made everything easy and stress-free. I truly appreciated their support and would highly recommend them to anyone looking to rent or manage a property.
Ahmed · 16 April 2025
Agent replied · 4 October 2026
Thank you for this kind review. It was such a pleasure to help you start your tenancy, from the very first viewing. Have a lovely easter. Joel and the team!
★★★★★ 5/5
TrustpilotThey have been great
They have been great. Everything was done very quick and they gave me all the information I needed. They were always very friendly and happy to help.
Louise · 3 September 2024
Agent replied · 27 October 2024
Hi Louise, so glad we could help you find a flat. Wish you good luck in your home, Rachel and the team
★★★★★ 5/5
TrustpilotThank you TMM
Very professional service delivered in a friendly and courteous way throughout our sales process. Thank you Louise and team for looking after us so well. We would have no hesitation in recommending TMM to any propective seller or buyer.
Inverness · 2 January 2024
Agent replied · 24 August 2024
Thank you so much for the lovely review, it was my absolute pleasure! All the best and hopefully see you soon! Louise and the team x
★★★★★ 5/5
TrustpilotSuch lovely people to deal with!! Highly recommended estate agents!
I had a difficult sale to deal with. Tailormade Moves went above and beyond to help me solve various problems along the way. All the staff that I dealt with were lovely, effificient and friendly. Everything that you need when totally stressed out.
I would definitely recommend this firm.
Sam · 28 July 2025
Agent replied · 26 September 2025
Hi Sam,
Thank you so much for kind words and glowing review! We really appreciate it. You have been a pleasure to deal with throughout given your difficult circumstances. We wish you the very best on this next chapter and please know we are always a call or email away.
Best wishes from Morna, Rachel and the TMM team.
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