Connells Bedfordshire reviews

★★★★★ 2/5

Google

If you want to rent or buy a house here, don't accept to do with James Thomas, it's really not a good agent, and when you go in his car you can smell weed and if you have a problem with your new rent he isn't honestly

Antony · 28 August 2019

★★★★★ 1/5

Google

Worst agency ever!!! They signed the tenancy agreement instead of us, didn't send inventory just a month after we moved in because we were complaining. Not helpful at all, cannot get hold of the landlord. They promised many things and nothing happened. Still waiting for the gardener after 6 month. We had to show the property to the viewings because the agent didn't turned up. 17 day after moving out still haven't seen the inventory and no news about our deposit.... Avoid them!!!!!

Zsuzsanna · 28 August 2018

★★★★★ 4/5

Google

Zoe dealt with a slight unusual request brilliantly. Zoe was on point and was able to product a tenancy agreement and contract with the most efficiency.

John · 11 January 2021

★★★★★ 5/5

Google

Moving can be a hassle but Zoe has made the entire process as stress free as humanly possible. I will definitely recommend Zoe from Connells Estate Agents.

Ok · 27 August 2020

★★★★★ 1/5

Google

Most unprofessional business people that I have ever come across they used school children as sales people barely out of school and sitting in rows as you would in school,wouldn't recommend them to my worst enemy as they have had no training it would seem as to behave one saving grace was that they have a good administrator at the Stopsley branch who looks after 4 different branches and is completely bogged down with work the only way that we got to completion was to go into the agent's every day to bug day and wait while they made calls, our solicitors said that they had never come across what she described what she considered as a relatively easy sale,the purchaser's who were being blamed it appeared after speaking to them that it was the agent's causing the problem and nobody else. Would definitely not recommend anyone to use this agent and their head office and managing director should be ashamed as to how the company was run,bearing in mind that it was us who showed the buyers around they still decided to charge the same commission making some excuse about somebody being off sick but still they insisted that we paid the same rate,only needed to put a board up ourselves instead of trusting connells branches who probably operate the same in all of their branches,we would have saved ourselves £7000.00 in closing I should warn potential vendors to choose a smaller and more professional agent who is reliant on being both professional to vendors and purchaser's anybody thinking about selling through connells I would AVOID THEM LIKE THE PLAGUE!!!!!

Brian · 12 January 2018

★★★★★ 1/5

Google

If u are planning to choose Connells for your next property purchase, i would highly recommend you to steer away from these time wasters. Staff doesn't seem to care for their clients and are very unprofessional in their dealings with little or no knowledge. I have called their offices numerous times but i never get a call back from them. Staff is always on their breaks, busy with someone else or don't attend the phone calls. They always promise to call back but never do. Complete time wasters. Part of this has to do with poor communication and management. Going to complain to the head office as well.

Tahir · 28 August 2017

★★★★★ 1/5

Google

Don't know what they are like providing service to landlords but I wouldn't be a tennant through them again. Terribly unresponsive and unorganised. …

Luke · 16 April 2023

★★★★★ 5/5

Google

Ben has been very proactive in marketing my property, and supported me with very sound advice in letting my property. I would highly recommend Ben's service to my friends.

George · 12 January 2019

★★★★★ 5/5

Google

I have been using this branch over a number of years as landlord, the service has always been second to none. They get to know You personally and your likes and dislikes, thus taking a lot of the hassle away .The staff are very professional and friendly who know all properties, They advise me on all aspects of the market, which results in property being tenanted for longer and a quicker turnaround when they leave.

Mark · 28 August 2019

★★★★★ 5/5

Google

I was great working with connells.

Rinda · 16 April 2024

★★★★★ 5/5

Google

Had a fantastic agent called zoe, who treated me with so much respect and was always honest and suported me with the process of finding and securing a property.. If anyone is looking for a property then pop in to the branch and ask for zoe you won't be disappointed... I'll continue to use the support of zoe for as long as I'm at the property I've now secured thanks zoe

Stephen · 27 August 2020

★★★★★ 5/5

Google

Many thanks to Ben Stagnell and his colleagues providing a great , reliable and professional service for my properties. Would not hesitate to recommend them to anyone

Richard · 28 August 2018

★★★★★ 1/5

Google

Really pls avoid this agency , the james Thomas was a big cheater here he will loot all the customers money like water , dont believe this agency.

Kannikanti · 28 August 2017

★★★★★ 5/5

Google

Very friendly and good communication

Munayem · 16 April 2024

★★★★★ 5/5

Google

Good , extremely fast service.

Earl · 16 April 2024

★★★★★ 5/5

Google

Friendly staff, thanks for help

Parmar · 16 April 2024

★★★★★ 1/5

Google

Very disappointed no updates or advice 8 weeks down the drain .please check reviews plus local people if you are going to use connells in luton. Used to be a very established company but gone down the drain sold two houses with this company 10 years ago but th8ngs have changed badly.

Mohammed · 16 April 2023

★★★★★ 5/5

Google

Great and prompt service

Onyebuchi · 16 April 2024

★★★★★ 5/5

Google

We found a property and moved in within a week, all thanks to Zoe's quick thinking and excellent responsiveness!PositiveResponsiveness, Professionalism

Martin · 27 August 2020

★★★★★ 5/5

Google

James helped me understand all the processes and took time outside work to follow up something for me. Really went above and beyond can't rate the service highly enough. Really happy with how smooth everything was.

Gavin · 27 August 2020

★★★★★ 5/5

Google

We enlisted the help of the Letting team to fill our flats. They managed to find good tenants in a short period of time. Ben the Lettings Manager and Zoe the negotiator has been extremely helpful and courteous, regularly keeping me updated with recent viewings and progress of the move ins. Ben's advice and knowledge of the local area is invaluable. Would highly recommend their services.

Sam · 27 December 2020

★★★★★ 5/5

Google

Really good letting agency ,excellent service.Zoe was very friendly and helpful, always answered in all my questions.I can recommend them 100%.

Renata · 28 August 2019

★★★★★ 5/5

Google

We enlisted the help of the Letting team to fill our flats. They managed to find good tenants in a short period of time. Ben the Lettings Manager and Zoe the negotiator has been extremely helpful and courteous, regularly keeping me updated with recent viewings and progress of the move ins. Ben's advice and knowledge of the local area is invaluable. Would highly recommend their services.

Sameer · 27 August 2020

★★★★★ 1/5

Google

Gave these clowns 2 months notice of me vacating the property. They came and inspected the place but after another month they hadn't returned my deposit. I contacted them and they assured me I'd have it within 10 working days. This has passed and still not returned. Be wary of handing over any sums of money to this lot.NegativeResponsiveness, Quality, Professionalism

Simon · 27 August 2021