Connells Bedfordshire reviews

★★★★★ 5/5

Google

Just purchased my first house through Connells and have to say the help I received from the branch Manager Marcus as well as Max was great. They were very proactive when any issues where bought to them, very responsive through emails and overall a pleasure to work with. I viewed a lot of houses before purchasing, with multiple agents (some not so great) but connells were by far the best. Wish them all the best.

Yakub · 16 February 2026

★★★★★ 1/5

Google

On behalf of my father - Michael the lettings manager is by far the most patronising individual I have ever dealt with. After just one meeting a couple weeks back I could already tell the type of man he is, I have since given my portfolio of 20+ to another local agent who have been excellent so far. It’s a Shame as the office came highly recommended by a friend but it seems the staff in the office have changed in recent years and so has the service

Adam · 16 February 2026

★★★★★ 5/5

Google

I viewed a property with Krystian and he has aided me in every step of the process. Any issues I faced, he dedicated his time to make sure that my move in process was smooth. Krystian, Michael, James and Sameera offered the highest level of service to support me in finding my next home. I highly recommend Krystian and everyone else Connells.

JOY · 16 April 2025

★★★★★ 5/5

Google

I had a lovely experience with the Connells office. They were so attentive and helped me find a perfect home. I’m new to renting and they helped ease any of my concerns. Would recommend Amy! She was amazing and very understanding.

Katie · 16 November 2025

★★★★★ 5/5

Google

Purchased via Connell, very friendly and informative staff. Made a stressful situation so much easier special shout out to Marcus and Mariam A+

Raa · 26 March 2026

★★★★★ 5/5

Google

The branch manager Marcus has been absolutely brilliant, very efficient and helpful. He took the time to understand my needs and has been working incredibly hard to try and get my property sold. I appreciate your efforts. Thank you.

Wondering · 16 August 2025

★★★★★ 1/5

Google

Really bad service , they have not done their homework and shared my data across different cities . I have started receiving callls from different cities come and invest here which is not surprising for me . Guy showed up with wrong keys and later told me to come back on Saturday .

Awais · 16 March 2026

★★★★★ 1/5

Google

Absolutely wasted my time. I travelled from London today specifically for viewings booked by Naomi. (Sophie/sophia) called 2 hours before the appointment requesting me to move to my slot because they had too many bookings. She then tried to pressure me to make a decision to rent the property unseen on the phone. I spent my entire train journey by being badgered by them to come at the end of the day instead, which wasn’t possible for me. I tried to call the office number back who ended up not replying so essentially my booking was cancelled. So unprofessional to confirm a slot and then not be able to do it at such short notice.

Jade · 26 April 2025

★★★★★ 4/5

Google

My experience was at first confusing but nick continue to assured me that everything is going to be fine cos I have all the requirements I just have to take it step by step and am thankful to her cos everything worked out fine cos she really puts a lot of hard work . Thanks Nicole.

Favour · 16 April 2024

★★★★★ 1/5

Google

I was dealing with Sameera, and although things didn't go our way, she was very helpful. If you can, try getting her to help when it comes to renting a property. Everyone else there who was helping me I found very useless. I didn't get my deposit back, despite it saying so on the contract, and I was left with no apartment or anything. I honestly wouldn't recommend Connells, but if you are to go ahead with them, ask for Sameera.

Kevin · 16 April 2025

★★★★★ 1/5

Google

Was dealing with Michael. All lovey dovey when trying to secure a deposit. Once secured, communication and updates were a struggle. Made me extremely frustrated as I had to make a bunch of arrangements. The delays and little communication made things worst. Michael has a horrible attitude and doesn't like when anyone give him the same attitude back. I had 3-4 guys asking about the dates. I made sure that I would get an answer so, I called 3 times (would have called more) to ensure my call would get answered so, I can confirm my dates to make arrangements. Upon him answering he said that "he doesn't appreciate being spammed". Very bad experience.

J · 6 April 2025

★★★★★ 5/5

Google

Exceptional service from start to finish! Incredibly professional, efficient, and supportive throughout the entire renting process. They were prompt in responding to any queries, ensured a smooth transition into the property. The team went above and beyond to accommodate my needs and preferences, especially Nicola Hensley. Highly recommend Connells for their outstanding service and dedication.

Zahoor · 16 April 2024

★★★★★ 5/5

Google

As of now ,I was searching for accommodation through the so many property agencies ,personally I am feeling there is no one other property agencies like Connells .They gave me proper guidance and have done quick process and process also done with smoothly without any obligations.The special thanks to Nicola mam thank you Connells .

Shravani · 16 April 2024

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I’m very happy with the way Amy spoke to me. She was polite, professional, clear, and very helpful. She made everything easy to understand and made me feel comfortable throughout. Excellent service. I’ve got an appointment on Monday so fingers crossed hopefully everything will go smoothly

Micheal · 16 February 2026

★★★★★ 5/5

Google

Nikki was amazing! So helpful, everything was done really quickly and thoroughly. She Worked around the times that we were available and just a lovely friendly woman. Would highly recommend friends and family to deal with Nikki in the future. Thanks Nikki :-)

Kira · 16 April 2024

★★★★★ 5/5

Google

Connells has provided outstanding service, displaying promptness and exceptional courtesy. Every member of their team, particularly Nicola Hensley, has been exceptionally helpful and genuinely friendly. We are delighted with our choice of this rental agency.

Mike · 16 April 2024

★★★★★ 5/5

Google

We’ve been letting out our property with Connells for nearly 5 years and always been happy. Great professional service especially from Zoe who has kept in regular contact and ensured we have had relevant feedback from prospective tenants. Zoe has been efficient in finding us suitable tenants ensuring the whole process was smooth and at the right pace. Thanks for all your hard work Zoe, Ben and James.

Reena · 27 August 2020

★★★★★ 5/5

Google

I’ve had my property on the market with Connells and was very impressed with the efforts of their staff. Huss carried out multiple viewings yesterday, whilst I was in the property, and I was very impressed with his conversation with each client. He was very knowledgeable about the housing market, the local area and really highlighted the best aspects of my house. If it wasn’t already mine, I would have bought the house from him. Well done Huss 👏🏾👏🏾

Ruddy · 16 April 2024

★★★★★ 5/5

Google

We wanted to say thank you Nicola and let you know how much we really appreciate all your help during out house move. Thank you for all your help ❤️🌹 …

Ainny · 16 April 2024

★★★★★ 1/5

Google

I give one star because there is no minus star. Connells Estate has been hugely frustrating to deal with when trying to get my deposit back, it took nearly 3 months to eventually get it back. Even when calling them they would say they would get back but never did, plus they would advice you to speak to a different department after chasing them as they would eventually say they can't help any longer, yet some of the employees didn't even know the number of the department to contact and advised to google it. There was one lady who did help at the end and was very helpful The experience of getting back my own money was extremely frustrating and I would not recommend using them, it's amazing that when they are asking for the money they are very easy to deal with however when you ask for your deposit back you have to go through such a headache. Beware if you don't want to go through all of this hassle to get back your hard earned money which you would never think would be this difficult like a battle to get back. Highly recommend against.NegativeResponsiveness, Professionalism, Value

Hai · 27 August 2022

★★★★★ 1/5

Google

Do not let them manage your properties they are absolutely useless. Rent was late several times they did not bother contacting the tennants it was me chasing up even though I was paying for full managed service. Some staff were nice but the majority are not. They don't bother calling you back after an query. I've also been emailing for weeks and no response, basic customer service. They changed my property coordinator without telling me who I then found out was Ryan Massey, to me I think he never existed as he never once contacted me on a issue. They have also lost my keys which is unbelievable a whole bunch of 5 keys missing, I shall be sending a invoice for my missing keys now bit concerned as my property keys could be anywhere. I am also missing some money which they held onto and still not refunded. I had several more properties which I wanted to bring across but after this experience I will never.

Nabzm786 · 27 August 2022

★★★★★ 5/5

Google

Krystian was very helpful during my flat hunting process. Responsive and professional.

Kyla · 19 November 2024

★★★★★ 1/5

Google

I have been moved around many cities and rented many flat. I would say this place is the worst agent I ever have. It took them more than 6 month to return my deposit. They have a very complicated system that I have to chase among people in different department in this agent. For both landlord and who looking for renting, keep away from this agent as possible.

Wenda · 16 April 2024

★★★★★ 1/5

Google

Harry is extremely incompetent chap and so as their very member of staff. This branch must be the most hated in the local community. Starting from James, Zoe and Harry, every person will tell you their own version of story. Lost money when letting out my property and they didn’t manage properly and ending me costing my own insurance to pay for their irresponsible attitude towards my property. I’m never giving my property to Connells again specially when staff is rude and unhelpful. I have gone with Giggs & Bell instead, they are far better than people who have no interest in their job at connells and just sitting there passing their time. They are being paid for something that they all can’t deliver. Shame on you all for allowing this to happen to my property and James had guts to say that ok do whatever you can do. Nasty people with no work ethics.NegativeQuality, Professionalism, Value

Sean · 27 August 2021