Connells Bedfordshire reviews

★★★★★ 1/5

Google

James, Zoe and Harry are the most reluctant and unreliable people at this branch. They would sound extremely helpful over the phone but in reality they are completely opposite. The moment you question their integrity and ask them about tenant’s background check not being performed, they would pass the blame to each other. Specially James is very incompetent and unprofessional person and I don’t understand who made him in charge of the premises. Don’t believe a word they say and look elsewhere for all your letting needs. Again do not use connells and do not agree anything with Harry or Zoe. They are bunch of liars and will con you out of your money.NegativeResponsiveness, Quality, Professionalism, Value

Yeliz · 27 August 2021

★★★★★ 5/5

Google

My partner and I have recently secured a flat through Connells and we couldn't reccommend them enough. From arranging the viewing to his support through all of the formalities, Kieran has gone above and beyond for us at every stage of the process. He is incredibly responsive and has not hesitated to answer any questions that we've had. We noted at the start of the process that we preferred a quick move due to work committments and Kieran managed to have everything on his side sorted in only a week! Thank you Connells and thank you Kieran!PositiveResponsiveness, Professionalism

Rory · 27 August 2021

★★★★★ 5/5

Google

Nicola was very helpful and patient with me. Connells team has been very supportive with my application. Thank you

Pamela · 16 April 2024

★★★★★ 5/5

Google

Harry O'Brien was very helpful and quick to deal with our enquiries. We called to get a viewing, he followed all government protocols and was very patient with us. Moreover, he was kind enough to provide me with his personal phone number so that I could text him whenever I need - this was very important to me since I can easily get anxious. I definitely recommend Connells to anyone out there looking to rent or buy a house.PositiveProfessionalism

Carolina · 27 August 2021

★★★★★ 5/5

Google

I am so happy with Connells Estate services and especially with Zoe Mcconville who I deal with. She is such a great professional and nice person- always happy to help and honest. She is making everything run smoothly.Thank you Zoe very very much for your help.I truly appreciated.

Γεώργιος · 26 October 2020

★★★★★ 5/5

Google

Thank you to James for sorting out my place in a swift and professional manner. Made the move so easy and smooth. also thank you to Zoe for showing me around the place and Ben for his help on moving in day. Top work, thank you 👍🏼 …

Nick · 28 August 2019

★★★★★ 5/5

Google

Marco is extremely efficient during the period of finding a tenant. I have been using this branch for a few years as a landlord and the service has always been brilliant. Marco is greatly skilled and always very professional .He gets to know you personally being able to cater to your preferences taking a lot of the hassle away of finding a suitable tenant . He is very friendly and extremely knowledgeable on the property business.He has advised me on all aspects of the market which has resulted in my property being rented for longer and a quick turnaround when they leave. Mumtaz Ahmed

Mumtaz · 28 August 2019

★★★★★ 5/5

Google

I originally used another agent to start off with in selling my property, I came to Connells after I had no success in 8 weeks with the other agent. With Connells Viewings were taking place and offers were coming in very fast and before I knew it an offer came in and within 2 calls offer accepted and Lee and the team were very helpful, I opted to use their in house conveyancing team "shoosmiths" which was more convenient and couldn't be happier. Thank you Lee and everyone involved.

Latif · 28 August 2019

★★★★★ 1/5

Google

I chosen one star because it’s the low we can give. Me and my wife were trying to have a property and were trying our best to bring all the documents in. In the meantime we were trying to contact the manager of the agency to see if everything was setup for us to get the flat and double check once again if the flat would be ours however he literally ignore our calls and emails for 2 weeks. After 1 week close to date that it was supposed we to move in he replied changing details.Saying the flat wasn’t ours yet. Now me and my wife can’t get the property and they don’t want give us the deposit back. Also we don’t know where to go now and we lost the deposit all because of unprofessionalism and disregard

Bruno · 27 August 2022

★★★★★ 5/5

Google

I had my property listed with a different agency for several weeks without any interest, so i decided to give Connells the listing. The service is very good and they found a suitable tenant very quickly . The team are very helpful and Ben is very knowledgeable, trustworthy and timely when it comes to any questions or information i might request. I am a first time landlord who lives overseas and therefore need an agency and team I can trust. I highly recommend Ben and his team.

Keith · 28 August 2017

★★★★★ 5/5

Google

I am very happy with the service provided by Connells, I was previously with a different agency who couldn't find a tenant even after 10 weeks, whereas after switching to Connells, Ben and his team found a great tenant within 1 week. I can totally trust Ben to find the best tenants, and James to conduct viewings in a professional manner, and also Danielle to ensure everything goes smoothly for the tenants. Very happy overall, highly recommend these guys. Great Job :)

Minesh · 28 August 2017

★★★★★ 4/5

Google

Connells are a very professional company who helped us find our perfect home. Zoe who was our negotiator was always willing to answer queries and did her best to try to solve them. She was professional and keen to help where she could in order to make the moving process as smooth as possible. Overall I would definitely recommend Connells. Thank you Connells for your help and a great thanks to Zoe more specifically.

Cynthia · 27 August 2020

★★★★★ 1/5

Google

Time wasters!!! Travelled all the way from london to view a property which already had a sale agreed on 2-3 days ago. Please don’t waste time with these guys.

Joel · 17 February 2025

★★★★★ 5/5

Google

Massive thank you to Zoe McConville for being so efficient during our moving proces. Viewing was quick and easy and she was a great help with sorting out all of the necessary documentation. Thanks Zoe !

Camara · 28 August 2019

★★★★★ 1/5

Google

Disgusting! They do profiling via the phone prior to the house viewing, Saw a 5 bed house on their website that would be suitable for my family (me, my mum, sister, brother and my baby) They asked if we we were all working which I responded yes and then asked what is our combined salary and few further questions ect. you We had a viewing arrange for today at 10.30am, I then received a call from the agent at 9am saying that they had to rearrange as the landlord was not available any longer due to work commitments and that they would give me a call back one they spoke to the landlord to find an alternative date. It all seemed a bit weird, so I got my friend to give a call to the agents enquiring about the same house but told him to say that it was for himself, wife and 2 children, the agent again asked a few similar questions to the ones I was asked on the phone. She then straightaway responded and said that the landlord is at the propert now and if he could possibly come i. today. THE SAME DAY ThAT I WAS SUPPOSE TO COME! meaning that they lied on the phone call with myself this morning and had no intention to call and rearrange. It’s disgusting that they are discriminating and choosing tenants based on the conventional family unit or whatever suits them. Would not advise to go with this estate agents a bunch of liars and stuck up .

Sian · 27 August 2020

★★★★★ 1/5

Google

The absolute worst letting agency i’ve ever had to deal with. The landlord who let the flat to me via connells, ended up taking the flat from them and privately managed himself. I had confidential information sent to me from them for another tenant, everything from their driving licence to their bank details, when i told them, they shrugged their shoulders. I first let from them in 2014, never returned after leaving them in 2017. Thank god.

Jay · 11 January 2021

★★★★★ 5/5

Google

I had a good experience at Connells, especially the communication with Ben and Zoe. If you want advice about letting your property, Ben is very well informed, quick to respond and professional.

Ladan · 28 August 2019

★★★★★ 5/5

Google

Dealing with Zoe to sort out a new agreement with our tenants was easy and painless. Zoe kept us informed at all times and was alway available to talk to. Zoe went above and beyond to find a document we needed and I cannot recommend her more highly. Thank you Zoe! A deserved 5 star!!!!PositiveResponsiveness, Professionalism

Sharon · 27 August 2021

★★★★★ 5/5

Google

Amazingly positive experience. The whole process was expedited in quick time. Very big thank you to Zoe who was my adviser and was prompt and extremely helpful.

Alex · 27 August 2020

★★★★★ 1/5

Google

Very disappointed,don’t get back after offers for sale properties,They want clients to take their own mortgage brokers if we don’t then they keep it in the market for ages.very unprofessional agents

Elsa · 20 October 2024

★★★★★ 5/5

Google

I have a wonderful experience getting my rental accommodation. Ms Zoe McConville was letting agent dealing with me who was very quick to response to any query and carried out the process in a very professional and helpful way. Property was well prepared before moving and every commitment was fulfilled.PositiveResponsiveness, Quality, Professionalism

Arslan · 27 August 2021

★★★★★ 5/5

Google

I urgently needed to move into a property on rent and I was helped by Zoe. She was very efficient and kept me updated regularly. Zoe was very considerate and helped me throughout the whole process. Would definitely recommend Connells especially with someone like Zoe working for them.PositiveResponsiveness, Quality, Professionalism, Value

Zehn · 27 August 2021

★★★★★ 5/5

Google

We are happy that we choose Connells! Thank you to Zoe McConville for helping us and having so much patience. Thank you all the team!

Florentina · 28 August 2019

★★★★★ 5/5

Google

My first and only agency that I met with was wonderful and very thorough. Ben Stagnell was great in his knowledge of the apartments, the neighborhoods and the amenities. I will recommend anyone to use Connells to help find you an exceptional house that is perfect for you and your family. Zoey and James are just as wonderful.

Melanie · 27 October 2018