Mulberry Homes Bedford reviews

★★★★★ 5/5

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The "Mulberry Experience" Felsted Gate

The "Mulberry Experience" was greatly assisted by Anita and the marketing team. They supported us when we had difficulties selling our previous house, without which we may not have reached the end. Anita also helped us through the many upgrade options, always giving us time to think and consider and always being available. Since moving in Chris and his team on site have been very helpful and proactive in solving issues. They are always professional and friendly, responding quickly. We love the design and finish of our home and look forward to many happy years here.

Alan · 11 July 2024

★★★★★ 1/5

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Disgraceful company. Avoid at all costs.

Mulberry Homes are an absolute disgrace of a company that have absolutely no regard for health and safety, construction regulations, local residents or customers. They are facing criminal charges for failing to comply with a beach of condition notice issued by Bedford Borough Council in relation to the site in Roxton. However, they continue to breach conditions with construction traffic using an unauthorised access routes and failing to secure their site which leaves it open to children wandering onto an active building site. Update 8/4/24Ridiculous response from Mulberry. The site is still insecure and a second breach of conditions notice has been issued to Mulberry Homes by Bedford Borough Council due to their negligence and lack of compliance. The court can decide if they take health and safety seriously. I have also checked with Bedfordshire Police and they have no record of a call, hoax or otherwise, in relation to the traffic lights on School Lane. Update 5/7/24On 21st June 2024 at Luton Magistrates Court, Mulberry Property Developments Ltd were found guilty (in absence) of three offences of failing to comply with the requirements of a Breach of Condition Notice relating to the site at School Lane, Roxton.They were fined £2,500 per offence (the maximum fine at the time of serving the notice) plus a victim surcharge of £2,000. The Council was also awarded its full costs of £5,581.Mulberry Homes have now been issued with a third breach of conditions notice by Bedford Borough Council for their failure to abide by the planning regulations. This is how seriously they take health and safety.

Andrew · 5 July 2024

★★★★★ 5/5

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A great experience choosing a new home…

A great experience choosing a new home at the Whissendine site, Helen was very friendly, provided all the information we required to make our decision on choosing a new home and was very helpful

Karen · 9 January 2026

★★★★★ 5/5

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Mulberry at Houlton

From the moment we arrived at the sales office at Mulberry at Houlton we have had a fantastic experience. Karen and Faye at the sales office helped us choose the perfect family home for us. They were both incredible throughout the whole process, nothing was ever too much trouble, communication was excellent and we felt really well supported by them both throughout our whole journey and beyond.

Abbie · 30 April 2026

★★★★★ 5/5

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Big shout out to Elle and the Mulberry…

Big shout out to Elle and the Mulberry Team. We needed their help after we had noticed cracked tiles both out bathrooms. Gavin duly arrived after his initial call with the replacement tiles and proceeded to remove the offending tiles and rectify the previous fitment. Not only did Gavin sort the first bathroom whilst in site he then ordered the replacement tiles for the other bathroom. His can do attitude including sorting some doors that were sticking which we was going to sort ourselves was a pleasant surprise too.

David · 14 May 2024

★★★★★ 5/5

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Great company and customer service

We have just reserved our new Mulberry home at Kingsbury Park, Lutterworth and are thrilled with our decision. From the moment we walked into the Marketing Suite we received a big smile and very warm welcome from Sally who then kindly escorted us to look at the Carlton house type which my husband immediately fell in love with. We are most impressed with the product, specification, site team and initial service we have received to date.... Sally is a wonderful ambassador for the company and we are excited to see our new home evolve in the months ahead. We really do FEEL valued customers - 'thank you!'

Mrs · 30 April 2024

★★★★★ 5/5

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Felsted Gate move in experince

We moved into our new Mulberry home on the 27th March and this arguably would not have happened had it not been for the first class efforts of Anita our Sales Manager who doggedly chased the chain of solicitors and estate agents to make the exchange and completion happen on time. She was a delight to deal with throughout the purchase process and always proactive with delivery. Since moving in Chris the Site Construction Manager has been absolutely brilliant addressing any of the minor snags in a prompt manner and going above and beyond to make sure our new house is exactly as we hoped it would be. Our overall experience of Mulberry has been that of a professional and committed company delivering excellent quality new homes.

Mike · 5 April 2024

★★★★★ 5/5

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Houlton site

It has now been nearly 2 month since we moved into our new Mulberry home property in Houlton. We went through the purchase with Donna, who is no longer on our site. Donna was very supportive with the sale of our home as we went through Mulberry’s Help to sell scheme. The sell of previous home was a breeze handled well by the team at Move +, special thanks to Jamie who really supported our buyers although they were a nightmare to deal with. Once the sale over we moved to our purchase at Houlton. All went smoothly up to move in date, Donna was patiente with us while we were making our choices and spent several hours with us going through everything. On move in date we were greated by the site team (site manager and Faye who has now taken over from Donna) a beautiful hamper of goodies and lots of little attentions in the house.The quality of the built is outstanding. The only issues we had so far is a noisy fridge and a faulty boiler, none of which is Mulberry homes’ responsibility.The after care customer service so far has not been extremely helpful with us for that issue however the on site team couldn’t be more helpful. Nothing is too much for them. Our house feels well designed, well crafted and the finished product is outstanding.I would not hesitate to recommend Mulberry homes for anyone looking to purchase a new built. I am so glad we went with them rather than one of the big companies out there from which I would worry they are only a money making company. With Mulberry homes you feel that you are buying from a smaller company, less known that will go the extra mile for their customers.

M · 24 March 2024

★★★★★ 5/5

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My experience with Mulberry Homes at…

My experience with Mulberry Homes at Felsted Gate has been amazing, I’ve had two aborted sales and Paddy has been such a great support through out the last few months. I cant wait to come and live in Felsted and be part of such a great development. I come and see Paddy and Chris each week to give them updates and I find Paddy so helpful and is such an asset to Mulberry Homes. She is professional and nothing is too much trouble. Well done Paddy.

Liz · 22 June 2025

★★★★★ 5/5

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It feels like we're on holiday!

In short - we absolutely love our house and where we live. We feel extremely lucky that we found such a beautiful estate to raise our young family. We viewed many houses and looked at various new build estates over a two year hunt - from the moment we saw The Mulberry estate in Felsted, it had a particular, special edge.

Hannah · 7 May 2026

★★★★★ 5/5

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Felsted Gate first residents

We have recently moved into our new home at the Felsted Gate development and we wanted to show our appreciation to all the Mulberry team that have helped make this happen.Specifically we want to thank Anita Fincham for her assistance from day one, helping us achieve the design and style of new home we hoped for after many calls and meetings, always dealing with us positively, managing our expectations politely and always remaining cheerful under pressure.Also Chris McNally, our site manager, has been so helpful from the moment we met him.He has patiently dealt with changes, queries and problems as the build progressed and is doing the same helping to ensure we are happy now we are the first homeowners on this site dealing with snags as they materialise in the early days of occupation.We also appreciate that we have been able to suggest changes, give feedback and debate ideas that may be of benefit to ourselves as well as future homeowners that the team genuinely want to hear (we think!).All the Mulberry team members (too many to name) we have dealt with have been super helpful and take great pride in their work and the end result is reflected in the standard of home they produce in our experience so far.

David · 23 February 2024

★★★★★ 5/5

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Kingsbury Park - Abbey Home

After searching for our perfect first home for months we came across the development - we called the show... and within 30 minutes we went to see the houses they had to offer! Leisa was very welcoming and helpful which was a breath of fresh air after having dealt with some particularly difficult estate agents!I would like to make a special mention for Steve Kelly and Richard King, the site managers. When we moved in they did the most to ensure we had a seamless move and were on hand to help with every query we had from offering to get rid of our piles of boxes to helping paint over little 'move in' scratches! Even after moving they were extremely helpful when it came to getting things sorted. We have very much enjoyed our time in our Mulberry Home and will definitely look to buy our next home with them in the future!

Lilly · 14 February 2024

★★★★★ 5/5

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MANOR HEATH

We had been looking to move for sometime and had a bad experience with another new build company. We liked the design of the Mulberry development and felt like we had an instant rapport with Faye.We found agreeing purchase and the reservation process pretty straight forward.Faye and Mulberry knew we'd had a sour experience before with another company. Unfortunately our purchase was not to be without drama. The bottom of our chain withdrew at the 11th hour which meant our buyer had to find a new buyer along with us. It was a blow and we felt like moving was juts not meant to be. Faye was a star and Mulberry were extremely supportive. We were still licking our wounds when we found a new buyer. Buying / Selling is extremely stressful but to be fair none of those issues came from Mulberry.Amanda who oversaw our purchase and chain was also a pleasure to deal with. Overall I found Mulberry very straight up to deal with and we are now in a house I never thought we could dream of owning but it is ours. Its a lovely home, well designed and unlike other new builds the finishes are much better quality (Trust me we ended up viewing alot of houses on our journey).

Craig · 31 January 2024

★★★★★ 5/5

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Felsted Gate

Our experience over the past few weeks since first visiting this site and selecting a plot has been incredibly positive. Dealing with Anita has been an absolute pleasure, we feel she really cares about her home purchasers. Nothing has been too much trouble for her and this has made us more certain that we have chosen the right house by the right developer. We are looking forward to continuing our journey buying our new home and to becoming part of the Felsted Gate community.

Julia · 21 January 2024

★★★★★ 5/5

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Middleton Meadows

I recently moved to a new home at Middleton Meadows and Matt James and Steve Kelly have been so helpful. Nothing is too much trouble, they go above & beyond to help; as is to be expected there is snagging but they organise these issues to be addressed very promptly, and always with a smile!

Pam · 5 June 2026

★★★★★ 1/5

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Avoid buying from these snakes

Avoid buying from these snakes. Had a deposit down and reserved a plot..10k in extras paid..exchange contracts complete. Went behind our backs and re sold our property on rightmove behind our backs for 30k more. Didnt want to return our extras money either! Outrageous company and we are still out of pocket today. Avoid at all costs

James · 16 May 2026

★★★★★ 5/5

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I would recommend mulberry homes to…

I would recommend mulberry homes to anyone, mr Matt James the site manager has been excellent and mr Steve is excellent with the problems which were only 3 things

Aman · 2 December 2025

★★★★★ 5/5

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Kingsbury Park

We completed on our mulberry home and moved in a week ago, moving from Hertfordshire, which was quite stressful being so far from the site, however Leisa was brilliant throughout the whole process, keeping us informed on the progress of the build, answered any questions we had and was very professional and accommodating whenever we wanted to visit our property even if it was at short notice.Once we got the keys there are snagging issues with the property and garage of which Steve Kelly and Richard King have been instrumental in resolving the issues we have mentioned so far. We are still moving in and unpacking and haven’t had time yet to completely check over the property, Steve has given us his number so we are able to contact him with any issues that arise, Steve helped us get our washing machine connected when we arrived, which we are very grateful to him for.

S · 24 December 2023

★★★★★ 5/5

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Ravensden Park

We have recently moved into Ravensden Park and we couldn’t be more happy, house is amazing and a huge thank you to Helen Smith who has been nothing but brilliant throughout, myself and my wife have never brought a new build before and she has been our guiding hand from start to move in and continues to check all is well. Also thank you to Faye, Charlotte, Craig, Brad and all of the builders on site very friendly, helpful and we cannot wait to see how the development grows over the coming years. Thank you Mulberry Homes

Andrew · 13 December 2023

★★★★★ 5/5

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Mulberry meet Santa event for residents

We are really pleased with our new Mulberry home at Manor Heath. Mulberry, is a smaller developer, but has a big heart, and is very community spirited, they go beyond just building homes. Last weekend everyone on the development was invited to ‘meet Santa’ with mulled wine or hot chocolate and mince pies, a fabulous event to get to know neighbours, and a terrific turnout! something you will not find with the larger impersonal developers. Many thanks to Faye for always going above and beyond and organising such a fab event for us all!!

Maggie · 13 December 2023

★★★★★ 5/5

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Great experience so far :)

We have just purchased a new build in Ravensden Park. The whole sales team, particularly Faye and Helen, have been amazing. Communication with them has been brilliant from start to finish. I feel that they are always happy to answer any questions we may have. They also let us go and see the house whenever we wanted too or show bring family and friends to see as well. They are very warm and friendly. The show homes are amazing and have given us lots of ideas on how we can utilise the space and add in those final touches. We are very happy in our new home. It has been built to a very high standard, throughout. The on site Managers (Craig and Brad) are very efficient and friendly. They genuinely care, ensuring that everything is ok and are always happy to help. We can’t thank them enough. Carly, Joe and baby Rudi.

Carly · 7 December 2023

★★★★★ 5/5

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Kingsbury Park completion

We have finally completed on our mulberry home on Kingsbury Park after quite a few time delays. Leisa kept us informed during this time and was very professional and accommodating during the whole process.Once we got the keys there have been a few snagging issues with the property which Steve Kelly and Richard King have been instrumental in resolving. Steve especially has been very understanding and going above and beyond to ensure our new home is perfect for us.

Rhonda · 17 December 2023

★★★★★ 5/5

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Me & my partner have just brought our…

Me & my partner have just brought our first Mulberry home and we are really impressed so far. Leisa was our sales agent at Kingsbury park and she was very attentive and kept us in the loop throughout the process. Our moving in hamper was lost so Leisa brought us some flowers to make up for this which was a nice touch (Just a note, we are still missing our moving in hamper)Moving in day was very smooth. Steve Kelly very kindly offered us some sheets to put down on our flooring whilst we were moving furniture in as it was a wet day. We produced a snagging list a few days after we moved in. The snagging list wasn't anything major, although we did have a bit of an issue with our plastering.. Steve Kelly and Richard King have been VERY attentive and have helped resolve our issues almost immediately. Me & my partner both work full time so Steve offered to take full control over this so we didn't need to be around which helped massively. We were updated on a daily basis with what was booked in and what had already been resolved. so overall really happy with the efficiency of the aftercare service that we have received direct from site. Please pass on our thanks to Steve & Richard. I haven't yet dealt with 'Customer Care' so I cant comment on the service here.Overall really happy with our purchase and we look forward to starting the next chapter of our lives!

Stephanie · 16 November 2023

★★★★★ 5/5

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Kingsbury Park

I love my 9 month old Mulberry property, good sized plot, much bigger than I thought it would be. There was a delay in the build which at the time was frustrating but that was quickly forgotten once I moved in. Very impressed with the Welcome Pack, it was such a nice touch. Minor snags dealt with by the Site Team promptly, I asked Site a question recently and got a quick response back. Leisa in the Sales Office has been amazing.

H · 6 November 2023