Mulberry Homes Bedford reviews

★★★★★ 5/5

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We had a seamless journey in purchasing…

We had a seamless journey in purchasing our lovely house at Houlton. Karen and Faye were very supportive, keeping us abreast of next steps and made sure we understood every process.

Ola · 3 June 2026

★★★★★ 5/5

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Outstanding service from Faye and Karen at Houlton!

We have had an absolutely fantastic experience with Mulberry Homes at Houlton. From our very first visit right through to picking out our final choices, Faye and Karen have been exceptionally helpful. Karen spent so much time showing us around the site and guiding us through the different property types that worked perfectly for our budget. Faye truly went above and beyond to help us every step of the way. They completely took the stress out of the process and made buying our home fun, relaxed, and enjoyable. We are absolutely delighted to have secured the Humberstone! Another massive bonus is the excellent choice of included options with Mulberry Homes; things that would be charged as extras anywhere else are included here. We are so happy and cannot wait to move in. Thank you so much, Faye and Karen!

Faye · 24 May 2026

★★★★★ 5/5

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We are very happy in our lovely new…

We are very happy in our lovely new home, and the Mulberry site guys have been fantastic since we moved in with issues that have come up e.g. getting connected to internet. Special thanks to Matt, Steve, Gemma & Arthur for all of your help.

Charlotte · 26 January 2026

★★★★★ 5/5

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Matt James and Steve Kelly were excellent…

The sales process and moving in could have been made easier but Matt James and Steve Kelly, the site managers, really made up for it after we moved in. They were always on hand to make sure anything we needed was taken care of and couldn’t have been more accommodating. Any snags, information needed or questions asked, we could really count on them. Mulberry are lucky to have them!

Mo · 24 June 2026

★★★★★ 5/5

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I have had the pleasure of being…

I have had the pleasure of being supported by Karen at the Houlton office, who has been magnificent in supporting me through the purchase of a Mulberry home at Houlton. Karen has gone above and beyond to support me and I can’t thank her, Faye and the team enough!It was the service and support that made the decision to buy a mulberry home an easy one. I was considering a property with another builder at the time, but the service was appalling and I would encourage anyone thinking about a move to Houlton to give Karen and the team a visit. You won’t regret it!!!

Ann-Marie · 30 October 2024

★★★★★ 5/5

Google

Just bought our new home with Mulberry at Ravensden Park. Baileigh & Graham have been fantastic from day one. Baileigh was an absolute life saver and really supported me when I had issues with our solicitor which was delaying our house move. Brad and Steve are just wonderful; gave us their mobile numbers if we have any issues and need to contact them if we had any issues. They even left us a skip outside our house so we were able to avoid many trips to the skip- absolute genius and was a lifesaver during those first few hectic days. Really positive experience- thank you!

Hayley · 8 November 2025

★★★★★ 5/5

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Highly recommend Mulberry Homes to any prospective new homes buyer.

We recently moved into our new Mulberry home, I must say the whole process from initial contact and viewing of the show house to actually moving in has been incredibly smooth and hassle free. The quality of build is excellent, we had only seven items on the snag list which I think is incredibly low for a new build, all of which have been attended to and resolved to our satisfaction very quickly. The high standard of finish is excellent, great care has been taken by the builder in this respect.It has been a pleasure to work with Helen in sales from the very beginning, she has kept the communication lines open and clear throughout and help us through the whole process.Craig and his team have been attentive from the walkthrough process prior to moving in right up to today in getting the snag items resolved. A call out to Alfie in particular who has worked with my wife and I in ensuring any issues have been resolved in a timely fashion. I should also mention Brad who has also been involved in getting things resolved.

Steve · 9 October 2024

★★★★★ 5/5

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We were first time buyers so the whole…

We were first time buyers so the whole process was new for us and a big learning experience. I must say both Caroline and Matt were absolutely fantastic with us. I have had a number of questions and concerns along the way and Caroline has been so helpful and responsive. I think without Caroline's help, it would have been far more stressful. Matt showed us round the house and talked us through every fine detail we needed to know. He visited us on our first day of moving in to see if we needed any assistance and has also since been round again. We needed help both times and he was more than happy to help us. His knowledge and understanding of everything is incredible....! I couldn't speak any more highly of them both. Thanks again Caroline and Matt!

Tom · 26 September 2024

★★★★★ 5/5

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5 months into my new Mulberry Home at Braintree

Its now five months since I moved into my new Mulberry home located in Braintree Essex and, having now settled in, I'm pleased to say how delighted I am with my property. Buying and selling can be a stressful process however the Mulberry team at Braintree made the process as relaxed as it could be. Caroline, from sales, has been amazing along the way. Although new to the development when I first visited the site she was fully conversant with all of the specifications of the different build types on the development and was extremely competent in terms of answering my questions, of which there were many. Caroline’s proactive communication throughout the process was both comforting and reassuring. Thanks Caroline, for helping make it happen! Thanks too to Anita for picking up my calls even on your days off. Very much apricated! Snags when buying any new build are to be expected, resolving them is key. Matt, the site Manager, and Ash, the Assistant Site Manger, have been attentive and proactive throughout in resolving them, no matter how small. They have always followed through until completely resolved. The Braintree site is still in development, something that I was a little concerned about when buying. However far from being a problem I can honestly say that I am thoroughly enjoying watching the build progress. The work men on site are respectful, polite and friendly. I think that I am going to miss them when they are gone Thanks Mulberry. Your developments are spacious and the build quality is second to none. I am so please to have found you

Michael · 22 September 2024

★★★★★ 5/5

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Mulberry Homes Houlton - Highly recommend!

Have had a superb experience with the team at Mulberry Homes Houlton, Rugby. From the moment we walked into the sales office on a Sunday afternoon, browsing and looking at options, to now, having moved in, we cannot fault the impeccable service we have received from Faye, Karen and Alfie. We have been made to feel that nothing is too much trouble, every question answered and loving life in a our new home, as are our two children. We have bought several newbuilds over the last 15 years, and cannot recommend this team enough.

Leanne · 20 February 2026

★★★★★ 5/5

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Buying at Houlton

We are currently in the process of buying a Mulberry home at Houlton. We have been extremely impressed with the sales team service on site. They have been friendly & professional with a very prompt & efficient follow up of meetings with emails. They have gone beyond to help us achieve the home fittings we requested. Can't wait to move in!

Helen · 7 July 2026

★★★★★ 5/5

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The "Mulberry Experience" Felsted Gate

The "Mulberry Experience" was greatly assisted by Anita and the marketing team. They supported us when we had difficulties selling our previous house, without which we may not have reached the end. Anita also helped us through the many upgrade options, always giving us time to think and consider and always being available. Since moving in Chris and his team on site have been very helpful and proactive in solving issues. They are always professional and friendly, responding quickly. We love the design and finish of our home and look forward to many happy years here.

Alan · 11 July 2024

★★★★★ 1/5

Trustpilot

Disgraceful company. Avoid at all costs.

Mulberry Homes are an absolute disgrace of a company that have absolutely no regard for health and safety, construction regulations, local residents or customers. They are facing criminal charges for failing to comply with a beach of condition notice issued by Bedford Borough Council in relation to the site in Roxton. However, they continue to breach conditions with construction traffic using an unauthorised access routes and failing to secure their site which leaves it open to children wandering onto an active building site. Update 8/4/24Ridiculous response from Mulberry. The site is still insecure and a second breach of conditions notice has been issued to Mulberry Homes by Bedford Borough Council due to their negligence and lack of compliance. The court can decide if they take health and safety seriously. I have also checked with Bedfordshire Police and they have no record of a call, hoax or otherwise, in relation to the traffic lights on School Lane. Update 5/7/24On 21st June 2024 at Luton Magistrates Court, Mulberry Property Developments Ltd were found guilty (in absence) of three offences of failing to comply with the requirements of a Breach of Condition Notice relating to the site at School Lane, Roxton.They were fined £2,500 per offence (the maximum fine at the time of serving the notice) plus a victim surcharge of £2,000. The Council was also awarded its full costs of £5,581.Mulberry Homes have now been issued with a third breach of conditions notice by Bedford Borough Council for their failure to abide by the planning regulations. This is how seriously they take health and safety.

Andrew · 5 July 2024

★★★★★ 5/5

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A great experience choosing a new home…

A great experience choosing a new home at the Whissendine site, Helen was very friendly, provided all the information we required to make our decision on choosing a new home and was very helpful

Karen · 9 January 2026

★★★★★ 5/5

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From our initial viewing at Kelvedon…

From our initial viewing at Kelvedon Rise through to completion, our experience with Mulberry Homes has been very good. The sales team and sales manager, Anita, went above and beyond to get us exchanged and completed before our mortgage offer expired. Paddy, our Sales Advisor, who initially showed us around the plot, was professional, supportive throughout the whole process and went above and beyond to deliver a first class service. We would also like to give a mention to Ash and Francesca, who have been helpful and supportive. Overall, we are extremely happy with our new home and the service we have received . The team at Kelvedon Rise have been brilliant from start to finish, and we would happily recommend Mulberry Homes to anyone considering buying a new home. A big thank you to everyone for helping make our journey buying at Kelvedon Rise into a reality! We really do love our new home🏡❤️

L · 8 September 2026

★★★★★ 5/5

Trustpilot

Big shout out to Elle and the Mulberry…

Big shout out to Elle and the Mulberry Team. We needed their help after we had noticed cracked tiles both out bathrooms. Gavin duly arrived after his initial call with the replacement tiles and proceeded to remove the offending tiles and rectify the previous fitment. Not only did Gavin sort the first bathroom whilst in site he then ordered the replacement tiles for the other bathroom. His can do attitude including sorting some doors that were sticking which we was going to sort ourselves was a pleasant surprise too.

David · 14 May 2024

★★★★★ 5/5

Trustpilot

Great company and customer service

We have just reserved our new Mulberry home at Kingsbury Park, Lutterworth and are thrilled with our decision. From the moment we walked into the Marketing Suite we received a big smile and very warm welcome from Sally who then kindly escorted us to look at the Carlton house type which my husband immediately fell in love with. We are most impressed with the product, specification, site team and initial service we have received to date.... Sally is a wonderful ambassador for the company and we are excited to see our new home evolve in the months ahead. We really do FEEL valued customers - 'thank you!'

Mrs · 30 April 2024

★★★★★ 5/5

Trustpilot

Felsted Gate move in experince

We moved into our new Mulberry home on the 27th March and this arguably would not have happened had it not been for the first class efforts of Anita our Sales Manager who doggedly chased the chain of solicitors and estate agents to make the exchange and completion happen on time. She was a delight to deal with throughout the purchase process and always proactive with delivery. Since moving in Chris the Site Construction Manager has been absolutely brilliant addressing any of the minor snags in a prompt manner and going above and beyond to make sure our new house is exactly as we hoped it would be. Our overall experience of Mulberry has been that of a professional and committed company delivering excellent quality new homes.

Mike · 5 April 2024

★★★★★ 5/5

Trustpilot

Houlton site

It has now been nearly 2 month since we moved into our new Mulberry home property in Houlton. We went through the purchase with Donna, who is no longer on our site. Donna was very supportive with the sale of our home as we went through Mulberry’s Help to sell scheme. The sell of previous home was a breeze handled well by the team at Move +, special thanks to Jamie who really supported our buyers although they were a nightmare to deal with. Once the sale over we moved to our purchase at Houlton. All went smoothly up to move in date, Donna was patiente with us while we were making our choices and spent several hours with us going through everything. On move in date we were greated by the site team (site manager and Faye who has now taken over from Donna) a beautiful hamper of goodies and lots of little attentions in the house.The quality of the built is outstanding. The only issues we had so far is a noisy fridge and a faulty boiler, none of which is Mulberry homes’ responsibility.The after care customer service so far has not been extremely helpful with us for that issue however the on site team couldn’t be more helpful. Nothing is too much for them. Our house feels well designed, well crafted and the finished product is outstanding.I would not hesitate to recommend Mulberry homes for anyone looking to purchase a new built. I am so glad we went with them rather than one of the big companies out there from which I would worry they are only a money making company. With Mulberry homes you feel that you are buying from a smaller company, less known that will go the extra mile for their customers.

M · 24 March 2024

★★★★★ 5/5

Trustpilot

My experience with Mulberry Homes at…

My experience with Mulberry Homes at Felsted Gate has been amazing, I’ve had two aborted sales and Paddy has been such a great support through out the last few months. I cant wait to come and live in Felsted and be part of such a great development. I come and see Paddy and Chris each week to give them updates and I find Paddy so helpful and is such an asset to Mulberry Homes. She is professional and nothing is too much trouble. Well done Paddy.

Liz · 22 June 2025

★★★★★ 5/5

Trustpilot

Felsted Gate first residents

We have recently moved into our new home at the Felsted Gate development and we wanted to show our appreciation to all the Mulberry team that have helped make this happen.Specifically we want to thank Anita Fincham for her assistance from day one, helping us achieve the design and style of new home we hoped for after many calls and meetings, always dealing with us positively, managing our expectations politely and always remaining cheerful under pressure.Also Chris McNally, our site manager, has been so helpful from the moment we met him.He has patiently dealt with changes, queries and problems as the build progressed and is doing the same helping to ensure we are happy now we are the first homeowners on this site dealing with snags as they materialise in the early days of occupation.We also appreciate that we have been able to suggest changes, give feedback and debate ideas that may be of benefit to ourselves as well as future homeowners that the team genuinely want to hear (we think!).All the Mulberry team members (too many to name) we have dealt with have been super helpful and take great pride in their work and the end result is reflected in the standard of home they produce in our experience so far.

David · 23 February 2024

★★★★★ 5/5

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Kingsbury Park - Abbey Home

After searching for our perfect first home for months we came across the development - we called the show... and within 30 minutes we went to see the houses they had to offer! Leisa was very welcoming and helpful which was a breath of fresh air after having dealt with some particularly difficult estate agents!I would like to make a special mention for Steve Kelly and Richard King, the site managers. When we moved in they did the most to ensure we had a seamless move and were on hand to help with every query we had from offering to get rid of our piles of boxes to helping paint over little 'move in' scratches! Even after moving they were extremely helpful when it came to getting things sorted. We have very much enjoyed our time in our Mulberry Home and will definitely look to buy our next home with them in the future!

Lilly · 14 February 2024

★★★★★ 5/5

Trustpilot

MANOR HEATH

We had been looking to move for sometime and had a bad experience with another new build company. We liked the design of the Mulberry development and felt like we had an instant rapport with Faye.We found agreeing purchase and the reservation process pretty straight forward.Faye and Mulberry knew we'd had a sour experience before with another company. Unfortunately our purchase was not to be without drama. The bottom of our chain withdrew at the 11th hour which meant our buyer had to find a new buyer along with us. It was a blow and we felt like moving was juts not meant to be. Faye was a star and Mulberry were extremely supportive. We were still licking our wounds when we found a new buyer. Buying / Selling is extremely stressful but to be fair none of those issues came from Mulberry.Amanda who oversaw our purchase and chain was also a pleasure to deal with. Overall I found Mulberry very straight up to deal with and we are now in a house I never thought we could dream of owning but it is ours. Its a lovely home, well designed and unlike other new builds the finishes are much better quality (Trust me we ended up viewing alot of houses on our journey).

Craig · 31 January 2024

★★★★★ 5/5

Trustpilot

Felsted Gate

Our experience over the past few weeks since first visiting this site and selecting a plot has been incredibly positive. Dealing with Anita has been an absolute pleasure, we feel she really cares about her home purchasers. Nothing has been too much trouble for her and this has made us more certain that we have chosen the right house by the right developer. We are looking forward to continuing our journey buying our new home and to becoming part of the Felsted Gate community.

Julia · 21 January 2024