Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaart have been amazing helping us look for our next home. They took our budget into account and with just 2 properties viewed we fell in love with a house and the offer was accepted for our new family home!! Connor was great and very informative about the house we looked at and about the area!! Definitely recommend!! Thank you guys!
Frankie · 27 April 2021
★★★★★ 5/5
GoogleCharlotte Grant was professional and helpful.
Venessa · 31 October 2023
Agent replied · 30 December 2023
Hi Venessa, thank you for your kind words about Charlotte, we are happy we could help. Many thanks, Haart Lettings
★★★★★ 5/5
GoogleNik and the team have been a dream to work with! What they don’t know about the housing market you could fit on a stamp!! Made everything nice and easy - throughly recommend them!
Emma · 29 July 2019
Agent replied
Hi emma thats great to read ! Keep in touch with the branch if you need any further assistance, i am sure Nik and the team will be more than happy to help. Thanks again
★★★★★ 5/5
GoogleA knowledgeable agent with a clear understanding of the market. I visited the office and my requirements were taken in depth.
I received regular updates on new property’s and also discussed various new home options. Charis who I met at the office is a real shining star who offered great service.
It is clear to see why Haarts have such great and many reviews
Vidya · 30 December 2022
Agent replied · 30 December 2023
Hi Vidya, thank you for your review for Charis, she is a credit to the team here at Bedford.
★★★★★ 5/5
GoogleI’ve recently had a call and exchanged a few emails with Jovan. He’s been extremely helpful and patient with me as I look to rent for the first time. He has given me all the relevant information and has made it very clear what I need to do on my part! Thankyou so much Jovan, you’ve been such a huge help!
Molly · 4 April 2023
Agent replied · 30 December 2023
Thank you for your feedback, its great to hear that.. We look forward to working with you, Many thanks, haart lettings, Jovan
★★★★★ 5/5
GoogleFrom the get go, Haart have gone above and beyond what we could have asked for. From the first time we spoke to them about putting our house up for sale, they have been helpful, polite and have always kept in touch. Whenever we have asked a question, they have been quick to respond and have always come back with an answer.
We would well and truly recommend using Haart Estate agents.PositiveResponsiveness, Professionalism, Value
Shan · 25 August 2021
Agent replied
Thank you so much. Nik - Haart bedford sales manager
★★★★★ 5/5
GoogleWe have been looking for a place in the last few weeks. Charlotte really understands what we are looking for and has been very proactive in showing us properties that match our criteria. We hope the right one will come along soon.
Yannick · 14 June 2024
Agent replied · 21 June 2024
Hi Yannick, thank you for taking the time to leave your kind review - haart Lettings, Bedford
★★★★★ 5/5
GoogleWe had Nik come out to do a valuation of our house and it was the best experience we have had with an estate agent (and we have dealt with a lot of agents over the years). His enthusiasm and understanding of the market made it an easy choice to do our business with Haart. He also gave us assistance on other projects we are considering and has gone above and beyond to make us feel valued as customers and also future customers. Can't thank him enough.
Lara · 13 January 2020
Agent replied
Hi Lara. Thank you so much for taking the time to leave such a glowing review. Hopefully Nik and the team in Bedford continue to shine for you.
★★★★★ 5/5
GoogleBoyd and Rhea were really friendly and helpful. I was always kept informed every step of the way and was provided prompt feedback when required. It was a pleasure to work with them.
Ian · 29 July 2019
Agent replied
Dear Ian Poxon, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks again for the recommendation, and have an amazing day! Kind Regards Bedford haart
★★★★★ 5/5
GoogleGreat experience from start to finish, helped me navigate through each step with ease! Thanks Jade for all your help!
Ayesha · 22 June 2022
Agent replied · 21 June 2024
Hi Ayesha, Jade is a great asset to the team here in Lettings. Thank you for your comments. - haart Lettings Bedford
★★★★★ 5/5
GoogleEver since Jack Birch has joined the property management team at Haart, the service has been seamless. I was considering stopping the management for my property because before Jack started, it was an absolute shambles. The company are very luck to have him on the team and I would not hesitate to recommend him as a property manager to other clients. Thanks so much for your help Jack!PositiveResponsiveness
Elizabeth · 22 June 2022
Agent replied · 21 June 2024
Hi Elizabeth, this is a brilliant review for Jack. Please let us know if we can be of any further assistance in the near future. - Haart Property Management Department
★★★★★ 5/5
GoogleMy partner and I are in the process of purchasing our first property via Haarts in Bedford and couldn't be happier with the service. Both Derren and Nik have been very helpful, friendly and kept us up to date with everything from the initial viewing to where we are now in the buying process.
The entire team there are great, whenever we ring up, they are always willing to help and answer our questions.
Great customer service and would highly recommend!
Luke · 6 December 2019
Agent replied
Hi Luke !! great to read you have been impressed so far and long may that continue !! Hopefully Derren Nik and the whole team maintain their caring approach and things go smoothly for you.
★★★★★ 5/5
GoogleI called and spoke to Luke Perry who was kind friendly while on the phone.
Crazy · 30 December 2022
Agent replied · 30 December 2023
Hello, that's great to hear Luke provided you with a 5* service - haart Lettings Bedford
★★★★★ 5/5
GoogleFantastic service received by Derren. He was understanding and helpful with our enquires. Brilliant communication by constantly kept us up to date.
I would recommend Hart Estate Agents
Dolun · 30 December 2020
Agent replied
That's brilliant to hear !! thanks very much for your kind words and long may it continue !
★★★★★ 5/5
GoogleCouldn't recommend these guys more, they've made our move ridiculously easy, smooth and quick. Our agent Jovan was able (and happy) to answer all of our questions, put our minds at rest, and make us feel like we were in good hands. After being let down by two big agencies before, how wonderful was it to meet a team that actually cares! 5*
Adam · 9 February 2020
★★★★★ 5/5
GoogleWe met Nik in December 2018 when we were thinking of putting our house on the market. He came across very professional and knew what he was doing. When we were ready to advertise our house we contacted him. Himself and his colleague Derren took professional photos and a short video and the house was up for sale. Within 10 days of that we already had an offer which turned into an actual sale. Derren conducted our viewings and he was very professional and supportive of my anxiety over the sale. He also did the negotiating with our buyer and we got the price we wanted. Nik did all the chasing up on our chain for the whole of the 3 months, keeping in contact with weekly updates and even daily phone calls and emails in the last week before exchanging contacts. We’ve had bad experiences with estate agents in the past but the Team from Haart Bedford have been incredibly good and very professional. I wholeheartedly recommend them.
Bobbie · 2 August 2019
Agent replied
Thank you so much for the kind feedback for the job we have done so far for your move, and hopefully the last few days go smoothly. Good luck with the move. Thanks again. Nik
★★★★★ 1/5
GoogleRental team is full of time wasters. Advertise properties that's not already on the market to attract potential renters so as to 'keep you posted if we have something that matches your search criteria'. Then, they'd call you every few days just to check if you are still looking for properties so that they keep it on their 'system' and 'if anything comes up would let you know'. They have nothing to actually offer you but just too much time on their side to waste yours. Finally after 5 attempts, had a property to show for, arranged a weekend viewing a few days before, and no notice whatsoever, on the day itself, when contacted a few hours before the viewing, cancelled the appointment and fobbed us off with some lame excuse of landlord had too much etc. We did contact to let you know.... Bla Bla Bla. No Ryan, no phone call and no email whatsoever from you to inform of the cancellation. It's always someone else's fault, market, weather, landlord, tenants but not themselves...cheers Ryan for wasting time.
Jesmond · 29 July 2019
Agent replied
Hi Jesmond,
We're very sorry to hear about your poor experience with our Bedford branch. Please get in touch with our help team as soon as possible so we can investigate this further for you.
Regards,
Ross
★★★★★ 5/5
GoogleOur experience since droping in to view the property which we have just bought through Haart has been nothing but exceptional, extremely positive and we would strongly recommend Haart to anyone looking to purchase a property. Special thanks to the Bedford team senior negotiator Kye Andrews who was always one step ahead of us, bridging the gap so professionally well between us and the seller such that the experience of purchasing our first property was very stress free, done in record time (less than 2 months) from what I gather and his management of the entire buying process for us defintely qualifies for an A1 @ Lloyds designation - I would highly recommend them.
Olujide · 29 July 2019
Agent replied
Hi Olujide Adeola, thank you so much for your positive comments about haart Bedford! Good luck in your new home. Regards Frazer Branch Manager
★★★★★ 5/5
GoogleIt’s a real shame i never got to buy through Kye in the end because he went above and beyond for me and my family to help us understand Bedford and the properties he had within our budget and not only was he honest he made me feel as if I was a family member of his trying to get on the property ladder and I would just like to thank him for everything and wish him all the best in his career at Haart.
Vijay · 29 July 2019
Agent replied
Vijay Randhawa, we're happy you found our staff to be so supportive during your experience here at haart Bedford. Thanks again for taking the time to leave us this information about your recent visit. Take care!
★★★★★ 5/5
GoogleFrazer and the team did exactly what they said they would do and get me a buyer for my flat within 6 weeks, can't say fairer than that. Excellent service all round.
Darren · 29 July 2019
Agent replied
Dear Darren Watts, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleSuperb standard of customer care throughout the process. Constantly kept in contact with updates and advice in a professional and timely fashion. Very impressed by the work carried out by the agents.
Nick · 29 July 2019
Agent replied
Dear Nick Halstead, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bedford estate agents
★★★★★ 5/5
GoogleWe were selling a property in Bedford, 150 miles from where we live, so we were reliant on the local agents acting on our behalf..haart Bedford did not disappoint, always professional, always personal, always approachable, always keeping us in touch with developments. Superb marketing campaign, which achieved results with bids over the guide price, and eased the process through to completion by liaising with all parties involved. Oh, and going the extra mile??...how about popping out to lock the garage door which had blown open, or getting the final meter readings..?? Can't fault it! Recommend without hesitation.
Bernard · 29 July 2019
Agent replied
Hi Bernard Majer, thank you for taking the time to leave a review for us at haart Bedford. We're happy we could meet your expectations! We are delighted with the final result on your property and we would like to thank you for your kind words and wish you and family all the best. Regards Frazer
★★★★★ 5/5
GoogleMy experience with Nik so far has been wonderful. He is very organised, well-informed, brilliant at assessing what might be a suitable property but most of all he is incredibly kind and empathetic. This makes a huge difference when dealing with an inherently stressful situation. He is an excellent listener, which makes him a particularly effective agent, but also a very positive, friendly and encouraging guide through a tricky process (both in terms of valuation and viewing properties). I wouldn't hesitate to recommend him.
Georgina · 29 July 2019
Agent replied
Georgina Leeson, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 1/5
GoogleI am honestly disgusted and shocked with the experience I have received from Haart estate agency Bedford. Since putting my house on the market (10 weeks ago) I have had 0 viewings or contact from Haart. My four double bedroom house is in immaculate condition. Initially Haart agreed to put our property on Rightmove as a featured property- however, during the course of the 10 weeks, I noticed this was not the case throughout.
As well as this, the photography for the house was done by the sales negotiator for Haart and was incredibly lazy. Garden furniture covers were not taken off, lights were not turned on so the house looked very dull. The wallpaper is expensive and brings the room to life but this was not even captured, because of the lazy work by Haart. What is even more shocking is they used the house sale on Rightmove to promote themselves. Our third picture was their own advert, which again, just proves they don’t care about the customer- only themselves!
With the uncertainties of Brexit, I understand the house market may have dipped off. However, to not be contacted once and not get a single viewing was a complete waste of my time. I am extremely dissatisfied and I would urge EVERYBODY to stay well away from Haart (especially the Bedford branch). They are not proactive in selling your home, they want an easy sale and have proved that if nobody goes to them to buy the house, they will not do any work on your behalf. My Haart estate agents couldn’t even be bothered to put a “FOR SALE” sign outside my house.
Honestly, I am appalled and I have never left a review but I would hate someone to go through the same experience I have.
Richard · 29 July 2019
Agent replied
Mr Burnikell. This is such a disappointing read and thank you for your forthright comments, and we will make sure the branch are aware of your concerns and the issues raised. Good luck with your onward move.
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