Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI could not recommend Haart enough, they have been absolutely amazing!! Nik stayed in contact with me whilst I waited for my house to be ready to go on the market over several months. On the day he came to give us a evaluation he called the office and within hours they had arranged 3 viewings for the next few days. Derren and Nik worked so hard and got 10+ viewings in 4 days with 4 offers!! They kept me informed throughout and continue to support my family tirelessly with the sale. Thank you guys.
Stacey · 29 July 2019
Agent replied
Stacey thank you so much for leaving such a lovely review regarding our Bedford branch. Its great to hear about their patience and communication followed through by a great response to the marketing when the time was right! Thank you again for taking the effort to leave such a kind review and hopefully the team continue to look after you and your family
★★★★★ 1/5
GoogleNot happy with the service provided by the branch in Bedford. I asked to check a heater at my property. Someone texted me the day before sending the contractor to see if I was available. I replied straight away asking to rearrange as I wasn't available. They ignored my request and sent someone while I wasn't in without notifying me, which apparently they have the right to do. Anyway, I kept texting them to know when the contractor was going to come over and they kept ignoring me. So today I had to complain with the manager only to be told that someone did come in when I wasn't at home and no one had told me anything!! And the heater is still not working. Then some rude woman calls me on the phone trying to justify their course of action and doesn't let me explain the situation. Disgraceful.
Stefania · 29 July 2019
Agent replied
Hi. I understand James and his team are working to resolve this from the rental office and will make sure further issues are resolved also with property management.
★★★★★ 4/5
GoogleNik and Derren supported us through the house buying process. Derren met us at the initial house viewing and was really patient and helpful. Nik very cherpy and called a couple times to see how we were getting on and we were left to our own devices. Both really lovely and met us at the new house to give us our keys after finishing work at 5 but we felt slightly let down as we didn't get all the keys from them and had to personally go to another estate agent to collect them which was an added stress on moving day.
Danielle · 29 July 2019
Agent replied
So pleased we were able to get you in to the house in Marston so swiflty - it was great to see such a swift turn around from offer to completion. How annoying the other agent wasn't able to accommodate the key delivery as we were, but hopefully your process of making a happy home is well underway.
★★★★★ 5/5
GoogleHannah from Haarts provided a very friendly and professional valuation of the property, advising that she expected it would be easy to sell despite the current climate. Having discussed the valuation and agreed a realistic guide price the house was marketed swiftly and accurately and an open day arranged. True to Hannah's opinion the house received several expressions of interest as a result of the open day and a firm offer was accepted within 2 days. Haarts are now keeping us well informed and we are extremely pleased with our choice of agent. Highly recommended.
Christine · 29 July 2019
Agent replied
Good morning Christine - thank you so much for finding the time to leave your thoughts regarding Hannah and the Bedford office - how lovely to read that the advice and guidance has been followed up and delivered upon. Hopefully they continue their good work.
★★★★★ 5/5
GoogleMet Jovan Sutovic today for a viewing.
He was nice , helpful and very welcoming. It is quite delight to have him on the team .
Thank you
Oto-obong · 3 January 2025
Agent replied · 10 January 2025
Hi Oto-Obong, thank you for your kind review - Jovan, haart Lettings Bedford
★★★★★ 5/5
GoogleCharlotte was very kind and smiling through out the viewing
Jennifer · 4 May 2023
Agent replied · 30 December 2023
Thank you so much for your kind 5 star review, from Charlotte at haart Lettings in Bedford
★★★★★ 5/5
GoogleNik and his team did a brilliant job for us. All very friendly and helpful. Sold the property in a couple of days and achieved the best price. Would definitely recommend.
Lesley · 2 September 2019
Agent replied
Hi Lesley. Thanks for your kind words, how lovely to hear how well you were looked after and you were happy with the service and the price agreed. Thanks again
★★★★★ 5/5
GoogleKye, Boyd and Frazer are exactly what you want in an Estate Agency. Not only do they get the best possible price for you but they make sure the sale goes through. To give perspective, we had 5 agents value our house in the same day. Haart valued our house at £15,000 MORE than the next closest valuation, then sold it within a week at full asking price. The sale has just completed. What more could you ask for?!
Matthew · 29 July 2019
Agent replied
Dear Matthew T Foster, Thank you for your extremely kind words about your journey with us. It has been a pleasure to deal with you and wife and we wish you all the best for the future. Many Thanks Frazer
★★★★★ 5/5
GoogleReally positive experience with Haart Estate Agents. Nik was fabulous and made the selling process extremely easy. Always had a cheerful demeanour and happy to help in any way. Maggie P
James · 29 July 2019
Agent replied
Thanks Maggie and James for taking the time to let us know how well you got on with Nik and your recent transaction. It is always nice to hear about our successes and its great we looked after you so well. Thanks again
★★★★★ 5/5
GoogleCalled today about a property.
Jovan Sutovic was friendly and extremely helpful.
Linda · 3 February 2023
Agent replied · 30 December 2023
Hi Linda, thank you for leaving us a review. We wish you all the best - Jovan - haart Lettings Bedford
★★★★★ 5/5
GoogleGreat experience ! They are a hardworking collective who work hard to provide their customers with the best service. We have to give a special mention to Charis Cooke she provided amazing support throughout our experience and have referred her to our family and friends.
Joslin · 30 December 2022
★★★★★ 5/5
GoogleCharlotte helped me and my partner get a viewing on a property in bedford. In the end that property wasn’t ideal for us but she helped us every step of the way and kept in contact and was really friendly. Hopefully another property comes up with heart in bedford so we can deal with Charlotte
Thomas · 3 July 2023
Agent replied · 30 December 2023
Hi Thomas, we are always happy to help. Thank you for your review - haart Lettings, Bedord, Charlotte Grant
★★★★★ 5/5
GoogleI used Haart to rent out my property. Being the first time I was unsure on the whole process. Jovan took me through it all step by step and made it a smooth process. Would definitely recommend and use again.
Mark · 13 August 2025
★★★★★ 5/5
GoogleOur experience since droping in to view the property which we have just bought through Haart has been nothing but exceptional, extremely positive and we would strongly recommend Haart to anyone looking to purchase a property. Special thanks to the Bedford team senior negotiator Kye Andrews who was always one step ahead of us, bridging the gap so professionally well between us and the seller such that the experience of purchasing our first property was very stress free, done in record time (less than 2 months) from what I gather and his management of the entire buying process for us defintely qualifies for an A1 @ Lloyds designation - I would highly recommend them.
Olujide · 22 June 2018
Agent replied
Hi Olujide Adeola, thank you so much for your positive comments about haart Bedford! Good luck in your new home. Regards Frazer Branch Manager
★★★★★ 5/5
GoogleCharlotte was really amazing..Thank you😊 …
Cynthia · 3 July 2023
Agent replied · 30 December 2023
Thank you so much for your review Cynthia, I'm so glad it was a nice experience for you! Charlotte, Haart Lettings, Bedford
★★★★★ 5/5
GoogleJust want to say massive thank you to Jovan Sutovic for helping me with my flat! Professional and good guy overall, definitely recommended!
Mihai · 24 June 2021
Agent replied
Mihai, thank you for your kind review. Always happy to help and please let me know if there is anymore we can do. - Haart Lettings, Jovan
★★★★★ 5/5
GoogleNik was a fantastic help when things started to get stressful for us and was amazing at sorting all our queries and worries out. Massive thanks to Nik Kershaw.
Edward · 29 July 2019
Agent replied
Hi Mr Warren. Thanks for taking the time to leave a review and for such kind words. great to hear Nik was helpful and I am sure he will always assist in the future.
★★★★★ 5/5
GoogleCharlotte was very helpful, clear and approachable
Nayeli · 4 May 2023
Agent replied · 30 December 2023
Thank you Nayeli for taking the time to leave your review - Charlotte Grant - haart Lettings Bedford
★★★★★ 5/5
GoogleThe whole team have been amazing from start to finish, Gone above and beyond to help us! We sold our property and purchased our new one with them and they’ve made it a pleasant experience.. Nik kept us updated regularly and always checked in to see if we need any help or advice..PositiveResponsiveness, Professionalism
Shelley · 22 June 2021
★★★★★ 5/5
GoogleI could only give this company a 5 star review as it has been a great experience so far, every issue has been resolved in a timely manner, while being treated with respect by the agents. I am happy that I chose haart, and I would recommend it to everyone. Special thanks to Jennifer Holbrow for being so helpful.
Simona · 9 February 2020
★★★★★ 1/5
GoogleAm utterly disappointed at there services. We want to rent an apartment from the company , references was done but sadly my wife failed referencing but I passed , I guess it’s because she works for an international company , most time referencing company says they won’t be able to do referencing for such circumstance .
Only for Haart to come back to tell us they will be retaining our holding deposit because we provided false and misleading information. We insisted we didn’t provided any misleading information , all required document from the referencing company was genuinely provided. After much persistence , They came back to say they will hold half and refund half. We rejected this offer as we are 100% sure we didn’t provide false or misleading information. We requested for proof to there false allegation and up till date they refused to tender a proof , They only refunded half of the holding deposit . We lost out on a house and yet still lost over £150 . It’s financially and emotionally draining.
We have gotten subject access document from the referencing company and again no misleading information was provided . We will be taking them to court until they do the right thing.
Every one has the right to get a proof when you are being alleged for something , most especially if you are so sure you are not guilty .
I will not recommend them by all means as they acted in a very non professional way .
Taiwo · 31 October 2023
★★★★★ 5/5
GoogleThank you Kye Andrews for all your time and support in giving us honest feedback and guidance and I look forward to working with Haart in the future.
Joe · 29 July 2019
Agent replied
Joe Steele, thank you for your kind review; we are happy to pass along your comments to the team here at haart Bedford!
★★★★★ 5/5
GoogleLuke called me and was hugely helpful with my query and questions. Polite and positive and gave me lots of confidence that he will be able to find what I need. Fabulous service!
Edit…..Obviously after writing this review that he requested as they rely on reviews for pay awards and bonuses etc, I never heard from Luke again…..
Angie · 30 December 2022
Agent replied · 30 December 2023
Dear Angie, Thank you for taking the time to leave Luke a kind review. He is a valued member of our team. Kind Regards, haart Lettings
★★★★★ 5/5
GoogleCharlotte Grant was very helpful, professional and knowledgeable.
Richard · 5 March 2023
Agent replied · 30 December 2023
Hi Richard, thank you for your review - Charlotte Grant - haart lettings Bedford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.