Every review we hold for the Bedford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is an odd one because I didn't hire Cooper Wallace, but I was rather the buyer of the house whose owner hired them! But here I am, leaving a review for them because it felt as if I was actually their client too, though I'm not paying anything!
Nicole Cascella who handled the first phase of the process was very responsive and prompt and communicative, Jemma Day who carried out the rest of the process was incredibly pro active (shockingly, pleasantly, as usually you have to chase estate agents!!), professional and thorough. And the manager, David Garofalo, got in touch few times towards the end of the process. You can just tell that place is run professionally and passionately. Most certainly if I want to sell the house in the future I'd use them. Thanks team! (and thanks for the little housewarming gift)
Naser · 26 March 2026
★★★★★ 5/5
GoogleRob and David were really good throughout our move and promptly helped with any questions or queries we had, helping to take the stress out of moving house. I would highly recommend Cooper Wallace to others who are looking for a trusted team to look after them!
Mark · 16 November 2025
★★★★★ 5/5
GoogleWe have had such a great experience with Cooper Wallace buying a house from them. Despite being our seller's Estate Agent, we feel they really cared and listened to us throughout all the process. David and Daniel went above and beyond helping us during the whole experience.
Their communication has been excellent the entire time and can only thank them for all the time they spent on the phone and email with all of our questions. They are very friendly, polite and professional and we felt at ease every time we needed to discuss anything with them.
When did the first view of our property, Daniel was very knowledgeable and he explained everything very well answering all of our questions. We felt in love as soon as we saw that , and when speaking with the Estate Agent he listened to us and helped us getting in contact while we were waiting to sell our property.
We would like to recommend them to anyone who wants to have a nice customer experience either selling or buying. We hope we will stay in our new property for longer period, but if we needed to use another Estate Agent we wouldn't hesitate to use them as they have been fantastic!!!
Many thanks to Daniel and David, honestly they are the dream team.
Mariano and Claire Palomares
Pi · 22 September 2024
★★★★★ 5/5
GoogleWe sold our house via Copper Wallace and we highly recommend them.
All the Staff we so polite and extremely helpful, but a special shout out to Rob for sealing the deal and David for going the extra mile from start to finish he …
Becky · 16 November 2025
★★★★★ 5/5
GoogleProfessional experience selling our house with Copper Wallace. Ben and the team were professional, polite and not pushy. Ben was exceptional, he made himself available to speak about potential new properties both on sale with copper Wallace and even those which were not. Don’t have a bad word to say. Excellent from start to end. Kept us updated throughout the sale process. Highly recommended.
Krishan · 20 April 2025
★★★★★ 5/5
GoogleCouldn’t recommend Cooper Wallace enough.
David and his team made a very stressful sale, a lot less stressful. Their communication skills are second to none and their dedication to keeping you up to date is fantastic whilst going the extra mile to speed things up.
Will most definitely be using them in the future.
Paul · 14 May 2024
Agent replied · 13 June 2024
Hi Paul,
Thank you for your kind words, we appreciate you taking the time to leave us the review. Happy to get this one through for you after all the issues we had with the management company. We wish you all the best in your new home.
Cooper Wallace
★★★★★ 5/5
FacebookAMAZING!! Having been through a complete nightmare with another local agent - i was very concerned about trusting another agent, but David, Ben and Hannah have all been fabulous from start to finish. David especially has been in constant communication and keeping everything flowing and keeping on top of the whole chain- he went above and beyond. Highly recommend and cannot explain how much trust they have restored after such an awful experience with the other agent we previously used. Don't bother looking at other agents- use Cooper Wallace- their professional and friendly approach and excellent customer service is second to none. Thank you so much David and CW Team. Extremely grateful for everything.
Sarah · 5 August 2024
★★★★★ 5/5
GoogleAMAZING!! Having been through a complete nightmare with another local agent - i was very concerned about trusting another agent, but David, Ben and Hannah have all been fabulous from start to finish. David especially has been in constant communication and keeping everything flowing and keeping on top of the whole chain- he went above and beyond. Highly recommend and cannot explain how much trust they have restored after such an awful experience with the other agent we previously used. Don't bother looking at other agents- use Cooper Wallace- their professional and friendly approach and excellent customer service is second to none. Thank you so much David and CW Team. Extremely grateful for everything.
Sarah · 5 August 2024
★★★★★ 5/5
GoogleAt the time of putting my house up for sale I was in the early stages of pregnancy and really anxious to find a home with more space before our baby arrives.
I was lucky enough to get in contact with Daniel B, who came to review our home efficiently and professionally. I was really happy with the photos he’d taken and the way in which he talked us through all the relevant processes involved in selling a house.
Much to our delight Daniel had a lot of interest on our property and we were able to sell it. Our whole chain completed within three months. At times through the process I had a lot of questions and in retrospect I can see I needed a lot of reassurance through the process as my stress levels were very high. Daniel was a great representative of Cooper Wallace and I’d like tho thank him for his patience.
Katy · 27 July 2024
★★★★★ 5/5
GoogleWould highly recommend Cooper Wallace. Moving to Bedford but unfamiliar with the area - we were shown a number of properties by Hannah and Charlie. Both were very professional and knowledgeable about the area. Neither chased unnecessarily …
M · 16 December 2025
★★★★★ 5/5
GoogleCould not be more grateful for the support, professionalism & sensitivity that Cooper Wallace provided with the sale of my late dad’s house. Ben, David and the whole team have been fantastic throughout.
David was in regular contact with us keeping us updated with the progress of the sale.
I would 100% recommend Cooper Wallace to anyone looking to sell their home or property. You will be in very good hands.
Alicia · 16 November 2024
★★★★★ 5/5
GoogleExcellent communication, David made sure the process of selling was smooth from start to finish providing regular updates throughout. I would certainly recommend.
Hasan · 2 April 2026
★★★★★ 5/5
GoogleCooper Wallace has been an incredible estate agent throughout the process of selling our flat. Everyone we dealt with was professional, efficient, and extremely helpful. A huge thank you to Rob, Jemma, and David in particular who were …
Chloe · 16 November 2025
★★★★★ 5/5
Facebooki highly recommend Cooper Wallace Estate Agents!! we are so glad we sold our home through them as they had experience and knowledge of the village and sold our home so quickly.
our chain was tricky, but with their frequent updates and chasing, they helped to make our sale and purchase more fluid.
i will be forever grateful for everything they have done in supporting us to find our forever home!!!
Thank you so much to the team for your continued effort. if it wasnt for you all, id still be on your books 🤣😜
Rachel · 11 January 2026
★★★★★ 5/5
FacebookWe first met David just before lockdown in March 2020 when we were thinking of selling our house. Due to the COVID lockdown we put the sale on hold for a few months, during this time David continued to keep in touch with us. We put our house on the market in July and once listed every week we received an email with the number of online views, but we weren’t getting any physical viewings. David gave us some advice and we reviewed the price, within days we had a lot more interest, which evidences David’s knowledge of the housing market and trends. Connor did the majority of the viewings and each time was professional, courteous and respectful of our home. Within a few months our house had sold and we were fortunate to find a new house through Cooper Wallace which was ideal as it meant we were only dealing with one estate agent. Throughout the whole transaction we received weekly updates from DavId keeping us informed of the progress every step of the way. I felt that David literally held our hand through the whole process which was reassuring as buying and selling a house can be pretty daunting.
I highly recommend David and the team at Cooper Wallace to anyone who wants a professional service from a friendly team.
Hazel · 8 April 2021
Agent replied · 23 May 2026
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★★★★★ 5/5
GoogleThanks to all the team at Cooper Wallace for their professionalism and expertise in helping us sell our home. A very long, stressful journey was helped to reach the finish line when David stepped up towards the end which managed to get things moving! Special thanks to David for all his hard work. Highly recommended estate agent. Best wishes Antonietta & Michael
A · 14 June 2023
Agent replied · 13 June 2024
Thanks Antonietta for your kinds words, we wish you and Michael all the best in the future.
★★★★★ 5/5
GoogleWe had a great experience buying our home through Copper Wallace. Rob was very helpful and professional. We couldn’t be happier with the service we received and would highly recommend Copper Wallace.
Fiorella · 16 December 2025
★★★★★ 5/5
FacebookCould not be more grateful for the support provided by this agent. Not only were they professional, they went above and beyond to help us where our own solicitors fell short.
We were in the process of purchasing a flat and our solicitors were so incompetent that the sale actually ended up falling through.
Over the past 8 months, David had chased for things, contacted our solicitors on our behalf of ourselves and supported us throughout the whole transaction. The team were always quick to answer the phone and David went out of his way to support us and offer guidance. He recognised that we were first time buyers and in a tough situation with our solicitors and answered any questions we had in a timely and friendly manner.
As first time buyers, you are not told a lot of things about the actual purchase of a property but David was more than happy to help. Even though the sale fell through, we are still so grateful for the support offered by David.
He is an asset to the company. Thank you.
Kat · 6 March 2024
★★★★★ 5/5
GoogleCan highly recommend Cooper Wallace especially Nicole Cascella who provide us with a professional and personal service throughout our whole selling experience.
Helen · 16 February 2026
★★★★★ 5/5
GoogleWe had a fabulous experience with Cooper Wallace. We were buying a property from them and the service from Daniel was above and beyond and would also keep us updated and go out of his way to find out information. I would definitely recommend to anyone moving.
Ellen · 13 June 2025
★★★★★ 5/5
GoogleCould not recommend Cooper Wallace enough. David was always keeping us well advised throughout a rather long winded process. Nothing was ever too much trouble and he is just an all round good bloke. The other staff were also extremely helpful and as a whole Cooper Wallace went way above my normal expectations of an estate agent. Will definitely be using them in the future when necessary.
Lee · 14 June 2022
Agent replied · 13 June 2024
Hi Lee, thanks for the kind words, we wish you and Olivia all the best in your new home.
★★★★★ 5/5
GoogleAfter a couple of false starts with other local estate agents it was a pleasure to engage with Ben & David at Cooper Wallace. Professional throughout & very good communications in keeping us abreast of the progress & what could be done to expedite the process. Would recommend that if you are buying or selling in the Bedford area try Cooper Wallace.
Mark · 2 April 2026
★★★★★ 5/5
GoogleOur daughter Andrea recently bought a lovely little house through Cooper Wallace. Daniel was so patient and supportive throughout the whole process, we can’t thank him enough for all his expert advice and time. Very professional and very thoughtful throughout the whole procedure. Would highly recommend Cooper Wallace, especially Daniel, to anyone seeking to buy or sell a property! Thank you all very much!! 👍😊
Denise · 14 June 2022
Agent replied · 13 June 2024
Hi Denise, thanks for the kind words, we wish Andrea all the best in her new home.
★★★★★ 5/5
GoogleWe used Cooper Wallace for our recent sale of our property in Sandy. We initially dealt with Daniel Barham who was exceptional in communication and arranging appointments and being available for any queries. The follow up service we received from David Garafalo was fantastic and he contacted us weekly with any updates. Would definitely recommend the team at Cooper Wallace. Many thanks Barry and Kay Jiggins
Kay · 23 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.