Kinleigh Folkard and Hayward reviews

★★★★★ 5/5

Google

I recently rented a house through KFH, and Jonathan was incredibly helpful throughout the process. From the first viewing to signing the tenancy, he was professional, approachable, and always ready to answer any questions. Renting can often feel stressful, but Jonathan made it seamless and straightforward. His clear communication and proactive approach really stood out. I’m so grateful for his support in finding my new home and would highly recommend him and KFH to anyone looking to rent. Thank you, Jonathan!

Ayushi · 15 December 2024

★★★★★ 5/5

Google

We had an amazing experience working with Johnathan at Kinleigh Folkard & Hayward . From start to finish, he made the entire process smooth and stress-free. Johnathan kept us updated at every step, ensuring we were informed and comfortable throughout. His professionalism and dedication really stood out, and thanks to his efforts, we finally got the property we were hoping for! We couldn’t be more grateful. Highly recommend him to anyone looking for a seamless and pleasant experience with a letting agent. Thank you, Johnathan!

Yash · 15 December 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with KFH, and I cannot recommend them highly enough! From start to finish, my experience was nothing short of exceptional. I have to give a special mention to Joshua M and his great customer care he took the time to understand my requirements and preferences, ensuring that I was only shown properties that matched my criteria. His knowledge of the local area and current market trends helped me find the perfect property that suited my needs. Overall KFH’s commitment to communication was fantastic, I was always kept in the loop, whether it was about property viewings, application updates, or any questions I had. They were quick to respond to emails and phone calls, which made the whole process smooth and stress-free To conclude, If you’re looking for a reliable and dedicated letting agent, look no further than KFH’s Joshua M. He made what can often be a daunting process a breeze, and I’m incredibly grateful for his outstanding service. Highly recommend!

Heidi · 19 November 2024

★★★★★ 5/5

Google

I’m incredibly pleased with the service I received from Jonathan Walker for my apartment renting.Moving process can be daunting, but their entire team was fantastic every step of the way. From finding potential properties to helping me negotiate an ideal contract, Jonathan was always available and communicated how each part of the whole process would move forward. He also profoundly understood the housing market in my area, which speed the process . Beyond his expertise and professionalism, Jonathan was amicable and kind throughout my renting process. He answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary. I’m so glad I chose KFH for my real estate process needs. His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top-notch real estate services. Thanks again Daria & Maciej

Maciej · 19 November 2024

★★★★★ 5/5

Google

I’m in the final stages of buying a flat in beckenham and the agent connected to my purchase was David, who did a brilliant job in answering questions and queries I had - of which there were many as I was a first time buyer. Would recommend highly 😊 …

Josh · 19 March 2026

★★★★★ 5/5

Google

Just when I was beginning to think it would be impossible to find the right property that suits my needs, Lily Elvery in the most chilled and relaxed way told me not to worry that we will be on the look out. Within a month of my search with her, we unbelievably found exactly what I wanted. I couldn’t be any happier. The signing of documents and all were really swift and very professional. Thanks Lily for coming through!

Mabel · 10 November 2024

★★★★★ 5/5

Google

We had a great viewing experience with Jack McCarthy. Although the house wasn't quite the right fit, his approach, communications and local knowledge really did standout from the other agents that we have been dealing with. Would highly recommend reaching out to him if you are looking to buy/sell in the area.

Holly · 22 February 2026

★★★★★ 5/5

Google

KFH did a great job in a challenging market. Jack McCarthy went above and beyond and never let me down. I wish I’d used KFH first time around!

Ben · 15 August 2026

★★★★★ 5/5

Google

An excellent rental service provided by Jonathan W at this branch, in relation to sourcing a rental property for my elderly parents. Jonathan was attentive and took note of their requirements, in order to source the perfect property for them. He made the whole process a smooth one supported by Simone and kept us abreast at every stage of the process, providing hands on support as relevant. I highly recommend this particular branch for sourcing a rental property.

D · 30 October 2024

★★★★★ 5/5

Google

An excellent rental service provided by Jonathan W at this branch, in relation to sourcing a rental property for my elderly parents. Jonathan was attentive and took note of their requirements, in order to source the perfect property for them. He made the whole process a smooth one supported by Simone and kept us abreast at every stage of the process, providing hands on support as relevant. I highly recommend this particular branch for sourcing a rental property.

V · 25 October 2024

★★★★★ 1/5

Google

Sadly, KFH allowed/encouraged a landlord to interview me and requested personal information (after references were passed) because the landlord had a bad experience in the past. Everything was proceeding & seemed fine, and then 5 days before the expected move date, the landlord "changed their mind due to inconsistencies in payslips". Even though my salary is double what was required. Felt like an excuse and should just be upfront about it. There was no further help to get me & my baby another home with knowledge of an existing tenancy coming to an end. Nothing personal to the reps, it's just that customers should be protected. That's kinda the whole point in being an agent - be the shield in the middle. 👎🏽

L · 24 September 2024

★★★★★ 5/5

Google

Have just purchased my first property with the help of KFH. David was super helpful throughout the process - responding to my seemingly never ending questions about the process, providing regular updates on the status and acting as a great point of contact between the vendor and solicitors. His knowledge of the area was invaluable and helped me make the right decisions on the property. The rest of the KFH team were also great and really reaponsive

Lucie · 10 October 2024

★★★★★ 5/5

Google

Lily has been super helpful and attentive to the needs of my family as we looked for our new home. She kept me in mind when new properties came to the market and really made the effort to understand my search criteria. You definitely benefit from having Lily on your side when looking for your next property! It was a pleasure interacting with Lily during what can be quite a very stressful time.

Bianca · 3 December 2024

★★★★★ 5/5

Google

My overall experience finding a flat to rent at short notice with KFH was exceptional. I had a couple of weeks after I left my other premises due to a ridiculous rent increase. I spoke to Lily Elvery (who was extremely helpful) on a Friday morning and she arranged a viewing that evening. I made an offer and Lily put all the paperwork through on that Friday evening and my offer was excepted by Saturday afternoon. She sorted some problems & issues I had with the flat deposit and it all went through easily. I moved into the property 2 weeks later and I am very pleased with the service I recieived and would definately recommend KFH Beckenham branch to anyone buying or renting property. Thank you Lily once again 😊

Clive · 25 July 2024

★★★★★ 5/5

Google

Just completed on another sale of a property through KFH Beckenham. They have been, and remain the only company I would use. Maxine is honest from the outset, knows the local market so well, and always achieves what has been promised. The team she heads up are, smart, keen and dedicated to providing a 1st rate service. No doubt, 1.5% commission can be beaten but they make the process of selling a property almost enjoyable!! I have known others go for the cheaper option, only to find out to their cost, in terms of frustration and stress, that there really is no substitute for experience and professionalism in any field of business. In my humble opinion Maxine and her team are what all estate agents should aspire to be.

Mark · 25 July 2024

★★★★★ 4/5

Google

I recently purchased a property through KFH Beckenham, and the experience was fantastic. David Rogers was exceptional, always prompt in his responses, incredibly knowledgeable, and proactive in chasing solicitors to ensure a smooth process. He went above and beyond to accommodate last-minute viewings for me, which was greatly appreciated. When it’s time to sell, I’ll undoubtedly be reaching out to David again. A huge thank you to David for his outstanding service!

Hai · 19 November 2024

★★★★★ 5/5

Google

We have been absolutely delighted with our choice of agents. Maxine, Dan and Stephanie were extremely knowledgeable, professional and personable throughout - and helped us to not only secure a great buyer but to ensure the sale went through smoothly despite a complicated chain. I would definitely recommend KFH to anyone looking to sell a property in Beckenham. Thank you!

Emily · 31 March 2025

★★★★★ 5/5

Google

We have been looking for a place to move into for a few months now and was getting a bit frustrated and anxious but thankfully, there was KFH. We saw a property, called the number and asked if we could arrange a viewing and the lettings negotiator, Kenneth Odum, was more than happy to obliged. He asked the right questions was quite accommodating and maintained a professional tone throughout. My husband managed to view the property later that day and by the next day, our offer has been accepted. Referencing started quite quickly too. Kenneth is good with what he does and we appreciate you. He is efficient, and he has provided us a commendable service. Please continue to keep up the good work and thank you for helping us.

Candy · 22 May 2024

★★★★★ 5/5

Google

Huge thanks to Catherine Wood at KFH, who is one-of-a kind in her industry. She is exceptionally knowledgable both about the properties she is selling and the local area. She also really takes the time to understand in detail what a prospective buyer is looking for in order to find a good match for them in record time. An excellent communicator, Catherine is extremely good at presenting properties to buyers and is very proactive at checking in with buyers each week to make sure they haven't missed a property which is newly on the market or which they may have overlooked but could be a good option. On every viewing, she provides all the information clearly and is at the ready to answer questions and make suggestions while allowing plenty of time for buyers to take in the details for themselves and form their own opinion. She was always very clear and straightforward in representing the position of the vendors to us so we could understand how things might progress. Catherine has a deep understanding of pricing in the Beckenham market in particular which is important in order to feel confident that the transaction is being handled fairly and respectfully to all parties. We are so grateful as buyers for all the help and advice that we received that we have already started recommending Catherine to friends in the area who are looking to sell properties and will definitely be seeking her help when we eventually come to sell our property. Very highly recommended.

Sophie · 22 May 2024

★★★★★ 5/5

Google

Talya Spence an agent at Kinleigh Folkard and Hayward was very helpful in all stages from viewing till signing tenancy contract. She guided us and answer all our questions . I want to say very big thank you.

Rasa · 18 March 2026

★★★★★ 5/5

Google

We dealt with Jack Greenhalf for our recent property purchase and he was such a refreshing change. A true professional from start to finish, who kept us informed and shared honest opinions and advice… Sadly these are very rare qualities in the market these days! We hope we have found our forever home but if we ever looked to sell or buy again, Jack would be our first call.

Scott · 17 October 2024

★★★★★ 5/5

Google

Highly recommend. Great engaged, available and competent staff. We were happy with the service provided both as sellers and buyers.

Marcin · 22 July 2026

★★★★★ 5/5

Google

Amazing from start to finish, Maira kept me in the loop about every stage of the process. She has actually gone above and beyond to get me all the correct information before signing contracts. Thank you Maira for making this process as smooth and easy as possible.

Jessie · 16 July 2025

★★★★★ 5/5

Google

We recently rented a property with KFH and honestly, we were surprised by how smooth everything was. There were no hiccups, no complications, everything was straightforward. Our letting agent was Holly. She was fantastic, she dealt with everything quickly and efficiently. She was always there to answer our questions, however stupid they may be. Right up until the day we got our keys, she was still helping us even though it was no longer her job. We would definitely recommend Holly and KFH to anyone looking to move.

Josh · 23 March 2024