Moginie James Estate Agents Beck Court reviews from sellers

★★★★★ 5/5

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Selling out property

Michelle and all her colleagues at Moginie James made the process of selling our property a stress-free experience. Everyone was approachable, helpful and fantastic at keeping us informed. Feedback from viewings were always on time and constructive. We can't thank Michelle and the team enough for all their help. I would highly recommend them to anyone looking to sell their property.

Alys · 7 November 2016

★★★★★ 5/5

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Michelle Lloyd

The service provided by Michelle Lloyd and the team at Moginie James has been excellent from start to finish. I have been kept informed and reassured at every stage of the process, which has made selling y property pain-free.. I cannot recommend this company highly enough and will be using them again in the future.

Sarah · 18 November 2016

★★★★★ 5/5

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Professional service with real customer care

Due to the death of my father I faced the daunting task of having to sell his property. I live in Essex and the property is in Cardiff. When I met with Andrew from Moginie James, his calmness and professionalism put me at ease. Communication with all members of the team has been excellent, I have been kept informed and up to date at all times, Michelle has been very kind and supportive during the final stage of the process.. I would recommend them without hesitation to anyone wanting to sell their property.

Julia · 8 June 2017

★★★★★ 5/5

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Professional, Understanding, Caring & Good Listeners

Firstly I met Luke Tresize Sales Valuer Moginie James Albany Road who was very understanding on the sale of our Mum's house as she had sadly passed away. He listened to what I had to say and I did not feel any pressure to use Moginie James and that was why I chose them. Luke took really great photographs for the Brochure and showed great respect to the house and was very professional. I feel that with Moginie James they give true valuations and are realistic with market trends. All the staff in the Albany Road branch are so helpful and were aware of our sale no matter who answered the phone. Special thanks to Maria Scott Dabusco Sales Consultant who was so friendly & efficient. Also thanks to Lynne Patterson Sales Consultant who had previously helped my husband & I with our house sale 6 years ago!!!! At Moginie James I feel they are amazing at matching their Sellers & Buyers. Especially as soon as the house was on sale viewings started immediately. From this our buyer was found in Two Days and completion within 8 weeks. Michelle Lloyd Sales Progression Manager based at Head Office was very understanding regarding the Sales Brouchure. I wanted some changes in wording & picture layouts not a problem. New draft sent to me to approve. It was so quick and the signing of paperwork on line amazed me. Michelle was able to answer my queries and I felt at ease. Michelle updated me every week on the progress of the sale which was very helpful for me so I could pass on information to the rest of the family. In my opinion Moginie James are professional, approachable and take time to listen. We received top professional Service. Thank you to Michelle Lloyd and everyone I have spoken to and met at Moginie James you have helped a very difficult time in selling my Mum's house a little easier. Thank you all. Mary

Mary · 25 May 2017

★★★★★ 5/5

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A huge Thank you to Jill

I would definitely recommend Moginie James to friends and family. But a huge Thank you to Jill O'shea. After original sale of my house fell through Jill stepped in and offered practical advise on how to move forward. After the second survey proved to have some problems, Jill quickly assessed what issues needed addressing and liaised with both myself and the buyer to get quick and professional quotes for work needing doing on the property. She provided continual updates on progression of sale, so I felt completely at ease with what can be a very stressful time. I can not thank you enough for your professionalism and friendly advise.

Emma · 28 February 2017

★★★★★ 5/5

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Great service at Moginie James

I am very pleased to recommend Moginie James to anyone after my experience in selling a house, through them. The whole team from start to finish have been very good but Michelle in particular has been exceptional in her approach and dealings with the sale. Finally our House sale is completed after a very very long, period of negotiations between us and the purchaser via Michelle on the sales progression team. Throughout the whole time Michelle has always replied promptly to and been very helpful in answering our queries, solving any problems and keeping the process moving steadily along. Nothing has been too much trouble for her or phased her and she is a very understanding and friendly person to deal with which made it so much easier to cope with our difficult and stressful situation.

Claire · 6 December 2016

★★★★★ 5/5

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First rate service at competitive price

Thank you to everyone at Moginie James who gave us reassurance and confidence in an unfamiliar process. From beginning to end the staff in the office and especially Michelle in Sales Progression, offered a highly professional as well as friendly service. Every question was answered promptly and efficiently and we felt valued and respected. Thanks also to Sheila James and team at Gordon Dadds for the conveyance work - again a very professional and smooth service with every step well explained.. We were very impressed and confident in a situation that may well have been confusing and nerve wracking.. We would definitely recommend.

Judy · 25 November 2016

★★★★★ 4/5

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Mogenie James sold our house.

Mogenie James sold our house. It was an excellent experience dealing with them. The firm represent quality service and value for money. Every member of the team we had dealings with was patient, courteous and helpful.. In particular our sales progression contact Michelle Lloyd was a star. She made what could have been a stressful experience rather pleasant. With a fab sense of humour she worked very hard for our benefit. Nothing was a problem for Michelle. Also our initial contact with senior sales negotiator Andrew Trinick was very helpful. I would recommend MG without hesitation. The final bill was also fair and reasonable. Thank you very much team. PS The house sold quickly

Martin · 14 October 2016

★★★★★ 5/5

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Practical, efficient and proactive. What more could you want?

I am happy to say that my own experience of dealing with Jill and her colleagues at Moginie James has been very similar to that of previous reviewer Mike R. After the initial sale fell through the MJ team quickly located another purchaser and Jill impressed me with the practical and efficient way that she steered the sale to a satisfactory conclusion. I particularly appreciated receiving regular progress reports from her without any prompting. And, finally, Jill was very helpful in persuading the developer from whom I was buying to remain patient whenever there was a delay in the process.

ANTHONY · 12 October 2016

★★★★★ 5/5

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Friendly and professional

From beginning to end, the service we have received with Moginie James has been excellent. The team in the Albany Road office are very friendly and approachable as was Andrew, who came out to give us the valuation. None of the team were ever pushy, and every person we dealt with left us confident that they would deal with our requests. Michelle managed and progressed the sale and kept us up to date with very regular emails and phonecalls, and we felt completely 'in the picture' at all times. Michelle was very knowledgeable, moved things through quickly and easily and was always available to answer questions or emails. We did consider going with an online estate agent, but having received such excellent customer service, and had such a stress free sale, we were delighted that we chose to go with Moginie James, I wouldn't hesitate to recommend their team to friends and family!

Tamsin · 3 October 2016

★★★★★ 5/5

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Great agent

We used Jill at Moginie James for the sale of our house, twice in fact after the first sale 2 years ago fell through. Jill's role is to progress the sale from offer stage to exchange, and she was always chasing up rather than being chased. She also went beyond her remit in helping chase up the agents we were buying from in an attempt to keep the chain together. She is someone who is clearly well organised and efficient and can be relied upon to be acting in your best interests.

Mike · 10 September 2016

★★★★★ 5/5

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Just a brief note of thanks to the staff of Moginie James for the professional way that they have handled our house sale. From the beginning, Andrew provided us with a valuation that was competitive without being over optimistic. The purchaser was identified within a week, and the whole matter completed in about eight weeks. Michelle at the sales progression team kept us fully informed at all stages, and made sure that the pace didn't drop. A service that I would recommend to everyone. Chris D

Chris · 19 August 2016

★★★★★ 5/5

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Professional, friendly, prompt and the best agent you could wish for

The whole of Moginie James sales team are excellent, but Jayne stands out for me as she is so good at her job,. She has always been professional and friendly throughout my sale. She has answered all my queries promptly, kept me updated all along and made me feel at ease in my panic moments. She is very reassuring and does her job brilliantly. Moginie James are very lucky to have her. Huge thanks to all and a little extra thank you to Jayne..

Victoria · 16 August 2016

★★★★★ 5/5

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Having now bought and sold with Moginie James I highly recommend them.

Moginie James have been an absolute pleasure to deal with, the service offered by every member of Staff we encountered was exceptional, there is a great atmosphere in all of their offices and all staff have been extremely helpful and conscientious from start of finish. Selling a house can be stressful process but Michelle in the sales progression team was fantastic support, nothing was to much trouble for her. Her knowledge and experience is (in my opinion) exceptional and having her guide us through the sale was a huge comfort. There are plenty of on-line estate agents now and this was something we considered however our experience with Moginie James demonstrated the value dealing with a tangible Estate Agent. We would not hesitate to recommend Moginie James Estate Agents.

Rob · 3 August 2016

★★★★★ 5/5

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Moginie James: All you'd hope of an agent.

Moginie James have been brilliant from start to finish. Our property went on the market in the first week of February, and we are now completing...... by the end of March. This estate agent has been courteous, efficient and on-the-ball throughout. Michelle has been fantastic on a personal level.. She has chased all issues and resolved, often within a day. . She really drove the sale. I would not hesitate to recommend MJ.

Mr · 28 March 2017

★★★★★ 5/5

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Very positive experience!

Moginie James have acted very professionally from start to finish, providing just the right level of support when it is needed. I'd particularly like to thank Andrew Trinick for really appreciating my property and the type of buyers it would appeal to, and Michelle Lloyd for her hard work in keeping things moving. Having a sales progression team is a real bonus as there's no need to constantly involve solicitors. Many thanks!

Helen · 2 December 2016

★★★★★ 5/5

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Efficient, thorough and very helpful

Michelle was instrumental in the successful sale of my flat under difficult conditions - she liaised between the solicitors of myself and my buyer excellently and kept me informed throughout the process. Michelle was very approachable and helpful at all stages of the sale and I think if it weren't for her efficiency the sale would have taken much longer to complete. Thank you Michelle for all of your work!

Abigail · 2 August 2017

★★★★★ 5/5

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Excellent service from the Moginie James team

From the first valuation visit from Luke to the exchange of contracts by Michelle, the MJ team have been brilliant. Selling a house is a stressful time but they have made it smooth and easy. The visit from the photographer/videographer was respectful with excellent results. The brochure looked great. And within 3 working days I had an offer at asking price. Thanks all for a stress-free experience!

Jessica · 10 May 2017

★★★★★ 5/5

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A very thorough, high standard of service

The service I have received from Moginie James staff from beginning to end has been flawless. All staff have presented as approachable, informative & keen to help. Michelle has always been 3 steps ahead & has kept me updated every step of the way. I will be recommending Moginie James to family & friends.

Michal · 13 July 2016

★★★★★ 5/5

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Excellent service

Michelle was extremely professional, dedicated and helpful during the sale of my property. I would definitely recommend using Moginie James again.

Aled · 2 November 2016

★★★★★ 5/5

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Simply the best!

I am very impressed with the caring attention received from Moginie James in general and Michelle Lloyd in particular. As an older person it is so reassuring to have the comfort of knowing that all aspects of my sale are being taken care of and that leaves me with no worries.

Elaine · 22 March 2017

★★★★★ 5/5

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Proactive, knowledgable and helpful

I can't rate Michelle and all the staff at Moginie James highly enough. We had a stressful sale and purchase, but Michelle was always available to guide us through it and provide helpful advice and assistance. She was great at pulling all parties together and getting us through to the end.

Kathryn · 24 November 2016

★★★★★ 5/5

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Fabulous! Always on hand to answer even the smallest question!

Jayne has been fantastic throughout our house sale. She has answered every question I've had within minutes and has been consistent the whole time. Would definitely recommend Moginie James and Jayne Bennett to others in the future. Thank you

Sam · 25 July 2016

★★★★★ 5/5

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Sales Review

Fantastic support throughout sale, I was kept up to date at all times and any issues that arouse were resolved by Michelle. I cannot find any fault with Michelle and the way she dealt with this sale.

Joe · 30 November 2016