Moginie James Estate Agents Beck Court reviews from tenants

★★★★★ 4/5

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Friendly and professional

I have yet to move into my new property which I am renting from Moginie James but my experience with them so far is that they have been very friendly, helpful and professional. I met with Charlotte who initially showed me several properties (including the one I have chosen) and given that I am new to Cardiff, her warm welcome and knowledge of the area was very appreciated. I had a second viewing of the property where I was met by Adrian who was just as friendly and who helped me to take measurements for my furniture. So far I have been impressed with the professionalism of the agency. My only criticism (and it is a small one) is that the few times I have phoned the offiice, there has been no one available from the lettings team to talk to me and so I have to keep leaving messages. My experience is that contacting them by email is better..

Jenny · 27 September 2016

★★★★★ 5/5

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Highly recommend this agent & his team.

All the team were really helpful and efficient in getting me moved and settled into my new rented property really quickly. Rhys was particularly helpful in going out of his way to remove some items left in the flat that I didn't need. All emails and communications are responded to within 24 hours. I had reported a minor repair required using their excellent online reporting service and the repair was sorted within days to a high standard. When I emailed Rhys for an update this was given in full within 24 hours. Really satisfied with the team and the level of support provided so far. I would recommend them to anyone looking for a rental property.

Amanda · 12 September 2016

★★★★★ 5/5

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Rhys is always very happy to help, responds quickly and efficiently to all correspondence and keeps you updated on the status of requests so that you always know what is happening,...excellent customer service. Thanks Rhys!

Sarah · 25 October 2016

★★★★★ 5/5

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Nathan brings a very professional mixed with common sense approach

Nathan brought a very professional common sense approach, which made dealing with any issue big or small very easy and resolved in a practical convenient way. Several issues were resolved promptly and even concerns were dealt with easily.

Brian · 5 May 2017

★★★★★ 5/5

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Excellent Service

It was a pleasant experience dealing with a great professional as Rhys who is extremely committed and cooperative. I really appreciate his support and the efficiency of his customer service.

Narjes · 14 September 2016