Trusted Agent profile · Beaconsfield · Buckinghamshire

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The Frost Partnership Beaconsfield reviews

★★★★★ Great

397 reviews across 4 platforms

1 Burkes Parade, Beaconsfield, Buckinghamshire, HP9 1NN

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Beaconsfield, Buckinghamshire, at 1 Burkes Parade, is rated 4.3 out of 5 across 397 reviews on four platforms, including 95 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.9 / 5

95

Reviews on Google

This office

Facebook logo

4.6 / 5

230

Reviews on Facebook

Business-wide

View Agents logo

4.5 / 5

8

Reviews on View Agents

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Beaconsfield

Beaconsfield office covers: Beaconsfield New Town, Beaconsfield Old Town, Penn, Penn Street, Tylers Green, Holmer Green, Seer Green, Knotty Green, Jordans, Hedgerley, Hazlemere, High Wycombe, Farnham Common, Farnham Royal, Winchmore Hill, Coleshill, Bourne End, Cookham, Harvest Hill, Wooburn Green, Wooburn Moor, Wooburn Common.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.

5/5

View Agents
Landlord

Very helpful and efficient !

I use Frosts for a number of rental properties and have unfailingly good and efficient service. Jill is extremely patient and efficient, not to mention professional and great to deal with, when handling frequent and complicated tenant changes. She makes it very easy for me!

Carolyn · 30 November 2017

1/5

Facebook

The way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?

Bharat · 21 January 2022

5/5

Facebook

Now that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob

Rob · 16 November 2023

1/5

Facebook

Horrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...

Emily · 16 April 2017

Agent replied

Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards

5/5

Facebook

Frost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.

Ammad · 25 July 2021

Agent replied · 30 September 2023

Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Facebook

Frost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.

Andrew · 25 July 2021

Agent replied · 30 April 2023

Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them… See more

5/5

Facebook

Meeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina

LJ · 7 April 2023

5/5

Facebook

Mark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.

Paula · 10 February 2021

Agent replied

Hi Paula, That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive. Best wishes from all at The Frost Partnership Estate Agents

5/5

Facebook

dealt with Wendy, who was incredibly helpful

Luke · 24 October 2018

Agent replied

Hi Luke, Many thanks for your recommendation - much appreciated.

5/5

Facebook

Found a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.

Karen · 6 November 2020

Agent replied

HI Karen, Many thanks for taking the time to write this recommendation for Vicky. We're delighted to read that she provided you with a professional, knowledgeable and responsive property service. We will pass your comments on to Vicky and to our senior management team. Bets wishes to you from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Landlords Beware

Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract). For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.

Unsatisfied · 26 January 2021

5/5

Facebook

Eloise was very accommodating and professional. She arranged convenient viewings and kept me up to date with all progress. I was very impressed and would certainly recommend to others.

Michelle · 7 July 2021

5/5

Google

Very professional and efficient. Franky knows the market very well and made it seems smooth and easy.

Jonathan · 20 March 2024

Agent replied · 25 November 2023

Thank you so much for your fabulous 5 star review for our Beaconsfield Sales team, especially Franky. It was great to read that Franky was professional and efficient and made it seems smooth and easy. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

My views as a Landlord

I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.

Alison · 29 November 2024

5/5

Facebook

Extremely professional, let my property for years with the same tenants. Highly recommended for letting and selling property . I bought the house from them and let through them . All sales negotiators and letting negotiators highly experienced professionals .

Gurpreet · 19 January 2022

Agent replied · 30 April 2023

Hi Gurpreet, Thank you for taking the time to write this glowing recommendation. We are delighted that you have always received an extremely professional property and letting service from our teams. Thank you for continuing to work with us and we look forward to assisting you again in the future. Best wishes from all at The Frost Partnership

5/5

Google

Really professional service throughout, thank you in particular to Mark for going the extra mile.

Amit · 20 March 2024

Agent replied · 25 November 2023

Thank you so much for taking the time to write this fabulous 5 star review for our Beaconsfield Sales team, especially Mark. We are delighted to hear that you received really professional service throughout, and that Mark went the extra mile. We will pass your comments on to Mark and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

View Agents

Successful sale in difficult market

David Wright and the team managed the process well from appraisal, marketing, viewings, negotiation and getting the deal over the line. Smoothed out the inevitable bumps in the road that arose. Would recommend.

Michael · 24 April 2019

5/5

Google

Very professional and supportive during a stressful time. John Day was extremely 'hands on' and guided me through the whole process. An excellent team effort by the whole office. With grateful thanks.

Bernice · 20 March 2018

5/5

Facebook

Stephen and Anthony have been absolutely brilliant. Anthony has kept me informed every step of the way and always sorted any issues. If I have to sell a house again I would certainly use Frosts I can’t recommend them highly enough

Gillian · 18 February 2021

Agent replied

Hi Gillian, Many thanks for taking the time to write this recommendation for Stephen and Anthony. We're delighted to read that they provided you with an outstanding property service. We will pass your comments on to both. Bets wishes to you from all at The Frost Partnership Estate Agents

5/5

View Agents

Purchase of investment apartment

Frosts were very professional in handling the negotiation leading to an agreed price and were very diligent in their dealings between buyer and seller to ensure the transaction progressed.

Adrian · 4 September 2019

5/5

Trustpilot

Wonderful service from Channel Williams…

Wonderful service from Channel Williams We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.👏

Gediminas · 6 August 2024

5/5

Google

Great experience letting house with The Frost Partnership. Special thanks go to Vicky- she made the whole process of moving really easy. She was always very happy to help and very informative. Thank you.

Marie · 20 March 2022

Agent replied

Hi Marie, Thank you. That's great to read; we're so pleased the Beaconsfield Lettings team provided you with a great experience and made the whole process of moving really easy, especially Vicky Lyle. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

WORTHY A RIDE

It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏 Hasifah

Hasifah · 12 April 2024

5/5

Facebook

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Kathy · 18 August 2023

Agent replied · 30 September 2023

Thank you Kathy! 😀

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Questions about The Frost Partnership Beaconsfield

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Beaconsfield won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent.

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