Every review we hold for the Beaconsfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you for the excellent service I received from the Frost Partnership Beaconsfield Branch in finding me a new tenant for my property. Jill deserves special mention for her prompt efficient attention.
Rosemary · 20 March 2020
Agent replied
Hi Rosemary,
Thank you for taking the time to write this 5* review for Jill and the Beaconsfield team. … More
★★★★★ 5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
Simon · 13 June 2018
★★★★★ 5/5
GoogleVery professional, happy to help at all times. David and Franky delivered a first class service as did the whole of the team. Pleasure to deal with them.
David · 20 March 2020
Agent replied
Hi David
Many thanks for taking the time to write this 5* review. We are delighted to read that David and Franky provided you with a first class property service, and … More
★★★★★ 5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
Jasper · 17 April 2019
Agent replied
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
★★★★★ 1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Natalia · 11 October 2021
★★★★★ 1/5
TrustpilotHi,Communication is important.
Hi,
Poor communication and unjust treatment.
Thank you
Bonnie · 6 January 2025
★★★★★ 5/5
GoogleGreat team, easy systems, good customer service.
Matthew · 20 March 2023
Agent replied
Many thanks for leaving this 5* review for our Beaconsfield team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
ياسر · 14 February 2019
★★★★★ 1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
Yasey · 14 February 2019
★★★★★ 1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
J · 12 August 2024
★★★★★ 5/5
FacebookMark and Franky at the Beaconsfield branch were very helpful and efficient in the sale of my parents' property. Highly recommended.
Katharine · 22 November 2020
Agent replied
Hi Katharine,
Many thanks for taking the time to write this recommendation for Mark and Franky from our Beaconsfield team.
We are delighted to read that they were both helpful and efficient when dealing with the sale of your parents property.
Very best wishes to you from all at The Frost Partnership Estate Agents.
★★★★★ 5/5
GoogleEfficient and helpful. All questions answered and responded to quickly. They provided a great service and were accommodating.
Lorna · 25 June 2021
Agent replied
Many thanks for leaving this 5* review for the Beaconsfield team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Mariam · 18 February 2024
★★★★★ 1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Phil · 6 September 2023
★★★★★ 5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Christine · 4 March 2022
Agent replied · 30 April 2023
Hi Christine,
Many thanks for taking the time to write this recommendation.
We're delighted to read that you received a professional and proactive property service.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Andy · 13 November 2020
Agent replied · 10 June 2026
Hi Andy,
Thank you so much for the recommendation and you're very welcome!
★★★★★ 1/5
View AgentsNo respect for tenants
Moved into a property managed by Frosts three weeks ago, they have not provided me with inventory check in, I have sent numerous emails which they do not acknowledge. However if I was late making a rent payment they would certainly contact me! Frosts do not have any respect for tenants.
Not recommended!
Beverley · 20 October 2019
★★★★★ 5/5
GoogleStaffing issues elsewhere led to our decision to use Frost
A · 20 March 2022
Agent replied
Many thanks for leaving this 5* review for the Beaconsfield team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Kate · 11 January 2019
Agent replied
Hi Kate,
We take all feedback seriously. We have sent you a private message regarding your experience.
Many thanks
Kind regards
★★★★★ 1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency...
They don't answer to your emails
-they send you to meet the owner.. I didn't understand why??
They put same propriety on different rentaln sites with differnt prices
Nobody check theier job...
Laura · 19 October 2022
★★★★★ 5/5
GoogleVery good, energetic and attentive service from Mark Squire at Frost, most importantly, successful!
James · 20 March 2021
Agent replied
Hi James
Many apologies for the delay in response, but we have only just seen your review. … More
★★★★★ 5/5
GoogleI received fantastic customer service from Robert - would highly recommend! Thank you :)
Luckjit · 20 March 2021
Agent replied
Hi Lucky,
Many thanks for your 5* review, and your praise for Robert's excellent customer service. … More
★★★★★ 5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Clare · 23 January 2020
Agent replied
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient.
Would highly recommend.
Steve · 20 November 2020
Agent replied
Hi Steve,
Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient.
Very best wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.