Every review we hold for the Bathgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLetting agent we had was super friendly and understanding of our situation. Gave us an opportunity to view a flat before it went on the market. Was helpful for us because we were looking for housing for so long. Was on top of everything as well and answered all of our questions we had. Thank you Karen!
Kevin · 24 August 2023
Agent replied · 26 August 2023
Many thanks Kevin for your review. Best wishes
★★★★★ 5/5
GoogleArlene has been fantastic. She has gone over and beyond to always make sure we have the best service she can offer. If we required any maintenance she ensured bookings were done and work carried out timelessly. She answered all e mail queries quickly and efficiently and was always there to help. Thank you Arelene
Dale · 23 September 2023
Agent replied · 30 September 2023
Many thanks Dale for taking the time to leave us a great review.
Best wishes!
★★★★★ 5/5
GoogleI had a very pleasant experience when looking at a properties with Ahmed. He took the the time to understand what the needs were for me and my family and suggested properties which suited what I was looking for and was very prompt and knowledgeable about the properties I saw with him.
Afser · 22 October 2025
Agent replied · 22 June 2026
Dear Afser,
Thank you for your wonderful review and I am really pleased to read that you enjoyed working with Ahmed.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleThe letting agency and their staff, particularly Kara, Mohammed, are very friendly and provide accurate and timely responses. Their properties are well-maintained, and the processing time is simple and efficient, with no compromise on legal compliance
Muhammed · 23 September 2024
Agent replied · 23 October 2024
Thank you for your review.
Best wishes
★★★★★ 5/5
GoogleI have had a great experience working with
Ridwana as she's been very professional, helpful and always very quick to respond and following up. Highly recommended!
Hanna · 22 May 2026
Agent replied · 22 June 2026
Hi Hanna,
Thank you for your wonderful review and I am so pleased to read that you enjoyed working with Ridwana.
Kind regards,
Ahmed Ruhan
Senior Sales Consultant
★★★★★ 5/5
GoogleHad a good experience letting a room in Headrigg Row with the help of Ben and Bayanaa.
Muhammad · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review. We're glad Ben and Bayanaa helped make your letting at Headrigg Row a good experience.
★★★★★ 5/5
GoogleAs a wheelchair user its always super hard to find suitable properties but both Jacob and Kinesha have been amazing! taking time to actually listen to specific requirements and then finding properties that match them.
Would highly recommended.
Steven · 13 February 2026
Agent replied · 13 April 2026
Thanks for your kind words! Jacob and Kinesha's dedication to understanding your specific requirements truly makes a difference.
★★★★★ 5/5
GoogleProactive knowledgeable efficient service from the team.
Would recommend from a landlord perspective.
Philip · 15 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to share this. We're pleased the team's proactive and knowledgeable approach made a difference. Your recommendation as a landlord means a great deal to us.
★★★★★ 5/5
GoogleAt the beginning of our journey searching for a new home and have had a great experience so far working with Ridwana! Really friendly and quick at replying to questions, I'd definitely recommend to a friend
Joanna · 22 February 2026
Agent replied · 22 June 2026
Dear Joanna,
Thank you for your wonderful review and I am so pleased that you enjoyed working with Ridwana.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleCharlie came to value my flat for a probate valuation. He's a really nice guy and very knowledgeable of the local market. He's very efficient and I received my probate valuation the next day. Thankyou Charlie.
John · 22 February 2026
Agent replied · 22 June 2026
Dear John,
Thank you for your wonderful review and it was a pleasure helping you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleSo great in actually taking us through the process of renting a new flat and efficient in sorting out the details. Kara was super helpful at the viewing and answering any questions we had, and telling us what we needed to know!
Helen · 22 April 2024
Agent replied · 21 June 2024
Best of luck with your new property and thanks for the great review. 👍 …
★★★★★ 5/5
GoogleAmazing, friendly, helpful staff. Kara was my point of contact and was so helpful at helping us through the process of renting a flat for the first time and responded quickly about any questions we had while going through the application process.
Autumn · 22 April 2024
Agent replied · 21 June 2024
Thank you for your review
Best wishes
★★★★★ 5/5
GoogleMohammed was extremely helpful and quick to respond. His honesty and good nature makes him easy to deal with. I would highly recommend Mohammed to anyone looking for a property within the area.
Suliman · 23 September 2024
Agent replied · 23 October 2024
Great review
Thanks again
★★★★★ 5/5
GoogleWe sold our flat in Hackney through FJL, working with Charlie S. He was super professional throughout the process, from valuation all the way through to completion. We felt he listened to us, was very communicative throughout, handled our buyer well, and gave us good advice. We'd recommend using him and the firm again.
Nina · 22 August 2025
Agent replied · 22 June 2026
Dear Nina,
Thank you so much for your wonderful review. It was a pleasure helping you.
Kind regards,
Charlie Saville
Branch Manager (Sales)
★★★★★ 5/5
GoogleI am very satisfied from your all team especially from the boy who viewed the property to me thanks to all of you especially kieran is cooperative person I gave all credit to mr Kieran
Jabbar · 13 February 2026
Agent replied · 13 April 2026
We are honored to hear about your satisfaction with our team. Thank you for recognizing Kieran's cooperative approach.
★★★★★ 5/5
GoogleBen Isgrove - Very helpful lad, appreciate him making things easy for us
QualityShiz · 22 July 2026
Agent replied · 22 August 2026
Thank you for your wonderful feedback. We are pleased Ben made the process straightforward for you. We will pass your kind words on to him.
★★★★★ 5/5
GoogleLooking for properties in the area and have had great support from this team
Professional, friendly and always available to help me navigate the market .. special shout out to Sarah who has gone the extra mile
Lisa · 24 May 2024
Agent replied · 21 June 2024
Thank you Lisa
Very much appreciated
★★★★★ 5/5
GoogleSuch a great agency! Pauline has been amazing throughout the entire process and stay at the property. Always responds quickly to any inquiries and goes above and beyond to help! Highly recommend!
Kerys · 19 August 2024
Agent replied · 26 August 2024
Many thanks Kerys
★★★★★ 5/5
GoogleHaving moved from London to Scotland, is no easy task.
Kara Prince made it so much easier. Kind, quick to respond and going above and beyond - a star lettings negotiator.
I cannot thank her enough!
And dealing with Pauline as the property manager has been such a delight - well done ladies ☺️
Dhiraj · 26 March 2023
Agent replied · 24 June 2023
So nice to hear positive words about members of the Stirling team. The girls will be thrilled to hear such praise. Thank you so much and best wishes indeed.
★★★★★ 5/5
GoogleDealt with Arlene who was first class in arranging a promp viewing. Met at the agreed time to view the flat and was shown round in a friendly and relaxed manner. Arlene then managed to contact the owner and have the flat offered in very quick time and all communications has went smoothly. Highly recommended.
Mick · 10 February 2023
Agent replied
Thank you for your kind words and lovely review, greatly appreciated.
★★★★★ 5/5
GoogleWe were looking for a rental property for our son a few weeks ago. Spoke to Sarah who pointed us in the right direction. Extremely professional and helpful. Nothing was too much trouble for her.
Iain · 31 May 2024
Agent replied · 21 June 2024
Many thanks for your review. Best wishes
★★★★★ 5/5
GoogleRyan from martin and co was great. Accommodating to my schedule and showed me 2 houses in quick succession. Thank you again. Looking forward to moving in to our new home.
Ryan · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your experience. We're glad Ryan was able to accommodate your schedule and assist you efficiently. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleMoving long distance and found it almost impossible to get remote viewings but Ryan arranged quickly and efficiently.
After deciding the property fit my criteria the process was painless.
Highly recommended
David · 13 February 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback. We're glad Ryan was able to arrange remote viewings quickly and make the process painless. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleKara was extremely helpful and was so lovely to correspond with. The whole process was so easy and she was able to answer and help with all issues and questions throughout.
Sarah · 27 July 2024
Agent replied · 26 August 2024
Thanks for your great review Sarah.
Best wishes.
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