Richie Neil reviews

★★★★★ 5/5

Google

Charlie Saville and his team in Felicity Lord provided a top class service in the sale of my apartment. I want to particularly acknowledge Charlie's unstinting, courteous and at all times professional approach from start to finish particularly given I live outside UK. I would thoroughly recommend Charlie and his team.

Tom · 22 June 2025

★★★★★ 5/5

Google

Ahmed was a fantastic agent, so communicative and friendly!! He was so helpful and made my experience and process buying here so easy and smooth. Would very much recommend!

Hannah · 22 January 2026

★★★★★ 5/5

Google

Ben Isgrove was very helpful. Professional 100 percent recommended

Tausif · 22 June 2026

★★★★★ 5/5

Google

Ahmed was brilliant in helping us through the process - v generous with his time, knew the details inside out and was always around for questions. Having had a few other difficult experiences with the buying process it was a breath of fresh air to get his help

Thomas · 22 June 2025

★★★★★ 5/5

Google

I first reached out to FJs looking to view a few places, and was kindly introduced go Ahmed Ruhan one of the sales property professionals. Ahmed was incredible from the start, explained our options and where our budget fitted into their …

Sean-Henry · 22 August 2025

★★★★★ 5/5

Google

I could not be more grateful to Sai Kher and her team in property management for their handling of a recent issue at my property. They arranged my gas safety as they do every year but this year the gas safety failed which left me feeling …

Shashi · 22 June 2025

★★★★★ 5/5

Google

Selling your house can be a very stressful and tense time. However, Kai Mackenzie was a constant source of stability and reassurance from the very beginning. He was straightforward, knowledgeable, and his efforts on our behalf were paramount to a successful conclusion. He was always courteous to us and willing to help, whilst keeping in touch with us concerning the situation. In that way, we had the sustained benefit of his professional wisdom and experience. Mr Mackenzie was crucial to the smooth transition of moving and we appreciated very much his advice and positive attitude.

Tim · 4 June 2025

★★★★★ 5/5

Google

Kieran was efficient, communicative, and demonstrated strong market knowledge. His guidance and responsiveness made the entire experience straightforward.

Megan · 13 March 2026

★★★★★ 5/5

Google

Lenny O’Shea was absolutely excellent to work with. I could not recommend him more highly. He was so patient and communicative throughout our buying and selling process. I always felt that we were in very safe and competent hands. He deserves more than five stars!

Cara · 22 June 2025

★★★★★ 5/5

Google

Ellesse was super welcoming and helpful in organizing some recent house viewings for rentals. Very prompt and friendly, listened to what we are looking for and is keeping great communication in the upcoming properties that suit our needs

Lorna · 22 August 2025

★★★★★ 5/5

Google

Ben Isgrove - went above and beyond Got locked out of my flat on a Friday after the offices closed, he drove 40 minuets to get their key and let me back in to get mine. Saved me from being locked out till Monday morning. Lifesaver

JJ · 22 July 2026

★★★★★ 5/5

Google

Ridwana recently guided me through a property viewing, and she delivered an exceptional experience from start to finish. She was personable, professional, and highly knowledgeable about the home, addressing all of my questions with clarity and transparency. Her approach made the viewing both comfortable and seamless, without any sense of pressure. I would confidently recommend her to anyone seeking a dependable and attentive real estate professional.

Redhwan · 22 February 2026

★★★★★ 5/5

Google

Great team. Arlene is to he especialy commended. Really knowledgable and compassionate. Great help in navigating everything. Briliant experience.

Steve · 13 February 2026

★★★★★ 5/5

Google

We had our flat valued by Charlie who was detailed in his analysis and charming throughout. His colleague Lenny quickly set up the valuation so we could theoretically move quickly on a house we were considering. Highly recommend Charlie, Lenny and FJ Lord.

Daniel · 22 June 2025

★★★★★ 5/5

Google

Lenny was a consistent source of help and support during a prolonged chain transaction. Managed to see it all through successfully which took a lot of coordination across various parties, really going above and beyond. Would highly recommend him and his office.

Sarah · 22 June 2025

★★★★★ 5/5

Google

My flat sale was far from straightforward due to the apartment block being a shared ownership property with some cladding issues. Charlie Saville was highly recommended to me by one of my neighbours who faced the same challenges and was …

Karen · 22 June 2025

★★★★★ 5/5

Google

Lenny was an outstanding estate agent throughout what turned out to be a difficult and prolonged purchase. He kept me well-informed with regular updates and acted as an excellent mediator during the entire process, demonstrating a consistently high level of professionalism.

James · 22 June 2025

★★★★★ 5/5

Google

We’ve had the pleasure of working with F.J. Lord Hackney on several property purchases over the years, and we cannot recommend them highly enough. In particular, Charlie and Lenny have been absolutely outstanding throughout every transaction. Their professionalism, attention to detail, and tireless commitment to helping us navigate the buying process, some of which involved complex situations, have made a world of difference. Both Charlie and Lenny consistently go above and beyond to ensure everything runs smoothly, often pre-empting issues before they arise and offering practical, solutions-focused advice when needed. Communication has been another standout quality. They are always accessible, quick to respond, and completely transparent, which has made the entire experience far less stressful and much more efficient. Thanks to their expertise and dedication, we’ve been able to secure multiple properties through F.J. Lord with complete confidence. They are a credit to the agency and true professionals in every sense. Highly recommended.

Northstar · 22 September 2025

★★★★★ 5/5

Google

Ryan and keiran have made this whole experience fantastic. Professional, quick and super easy to deal with. As soon as we met Ryan we knew this was the firm we wanted to deal with. I cannot rate them high enough

Alison · 8 August 2026

★★★★★ 5/5

Google

In recent weeks I have had occasion to report several defects at my home. My property manager Arlene has provided an excellent service getting relevant contractors to attend my home within 24 hours of the defects being registered ensuring a prompt and very satisfactory repair in all cases. Many thanks Arlene for your continued support.

Andrew · 28 October 2024

★★★★★ 5/5

Google

Massive thanks to Kinesha for all her help and support. Kinesha has made this process a whole lot easier for us and we cannot thank her enough. Thank you so much!

Caitlin · 12 August 2025

★★★★★ 5/5

Google

As 3 guys trying to rent property we knew we had a tough ask in getting a place that was spacious and comfortable as we knew we'd be less likely chosen over families. However both Kara and Robbie were fantastic at responding to emails and placing us in a very suited area after a couple weeks of looking. Big thanks from all of us Ross Lewis Anthony

Ross · 20 February 2024

★★★★★ 5/5

Google

By far the best housing agency I have dealt with in Stirling. Both Arlene and Kara were always so helpful, kind and professional. If ever there was an issue it was dealt with professionally and immediately. I have had a very pleasant experience with Martin Co overall and would recommend to anyone looking for a property to rent or buy!

Maeve · 18 June 2024

★★★★★ 5/5

Google

The Hackney branch of FJL - Lenny, Charlie and Ahmed - were head and shoulders above all the other estate agents we’ve been with in the past, both buying and selling houses. Their attention to detail, was excellent. They were clearly very competent from the outset which immediately took a lot of the stress out of the experience. If you plan to sell (or buy) a house in the area then I would definitely recommend them.

Owen · 22 August 2025