5/5
What a phenomenal team! Emily and team could not have been more helpful, efficient and brilliant… Always prompt replies to emails and bent over backwards to make things happen. In the face of some pretty horrendous setbacks and hurdles, …
Trusted Agent profile · Bath, Somerset
Verified
★★★★★
507 reviews across 2 platforms
1a Mile End London Road, Bath, Somerset, BA1 6PT
Zest's office in Bath, Somerset, at 1a Mile End London Road, is rated 4.4 out of 5 across 507 reviews on two platforms, including 497 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Zest won in 2026.
The Trusted Agent 2026 results for Zest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
What a phenomenal team! Emily and team could not have been more helpful, efficient and brilliant… Always prompt replies to emails and bent over backwards to make things happen. In the face of some pretty horrendous setbacks and hurdles, …
5/5
I am a rental tenant and had a minor issue in the flat that needed fixing - Tara was so helpful in getting this sorted! Super quick in her replies ensuring the problem was fixed, whilst maintaining a friendly and helpful demeanour.
Thank you, Chloe - really appreciate the review. Best wishes from us all at Zest Sales & Lettings
5/5
We have recently had a very positive experience selling our house with Zest. Lisa was really helpful every step of the way. She kept us updated regularly and dealt with any queries quickly and effectively. It really helped to reduce the stress of moving house! An Excellent service.
Thank you so much for the excellent review, Lyndsey. It was our pleasure to find buyers for your beautiful home. Will make sure Lisa reads this, she'll be so pleased to see your comments. From all the team at Zest.
5/5
We (me on behalf of my client) recently bought a flat from Zest, we have dealt with many agents in Bath as we're in the property investment business, Zest by far is the best. We dealt with Lisa, she is very professional and knowledgeable. …
Thank you for the excellent review, Tina - it is very much appreciated. Best wishes from us all at Zest Sales & Lettings
4/5
Thank you to Beth and her team for a quality and reliable service for the past 6 years. More recently Tara at Property Management has been very responsive, friendly and helpful providing a reassuring service with a great team of contractors.
Thank you, Pradeep; we very much appreciate the review. From us all at Zest Sales & Lettings
1/5
Extremely unprofessional, definitely use any of the other much more helpful letting agencies in town. Horrible experience, would never go near them again
We are unable to find any record of your name on our database or connect you with any activity through the letting department at the Blandford office. As a firm, we welcome and encourage client feedback. We do not, however, engage in dialogue on public websites; instead, we will investigate the issues raised in a professional and, most importantly, confidential manner. Please refer to our website for the appropriate course of action. Thank you.
1/5
What Zest is doing is starting to feel a bit like harassment. I decided not to rent a flat they had available and yet they keep writing me and asking me if I want to rent. Very weird.
5/5
Very happy with the service from S&S. Very friendly staff and no fuss from start to finish :) Made a stressful time of life a much easier one!
Dear Robert, it was a pleasure to help you find your new home. We hope you enjoy living at the property. Best wishes from Levi, Cathryn, and the Blandford team
1/5
Disappointing Experience. I had a frustrating experience with the letting department of the estate agency. Lack of professionalism and communication is poor.
We are unable to find any record of your name on our database or connect you with any activity through the letting department at the Blandford office. As a firm, we welcome and encourage client feedback. We do not, however, engage in dialogue on public websites; instead, we will investigate the issues raised in a professional and, most importantly, confidential manner. Please refer to our website for the appropriate course of action. Thank you.
5/5
I'm so glad I chose Zest. Lisa Heath really "got" my house, valued it appropriately and marketed it actively. It sold within days. Many estate agents then leave everything up to the lawyers. But Lisa kept in frequent contact with me, my …
Thank you so much, Jayne. We very much appreciate this excellent review. Best wishes from us all at Zest Sales & Lettings.
5/5
Since renting a house through Zest in December last year, I have continued to be extremely impressed with their ongoing service. Tara has been so helpful whenever I have needed to get in touch about any maintenance issues. She has been …
Thank you, Kelly! Much appreciated. Best wishes from us all at Zest Sales & Lettings.
5/5
Lisa was brilliant when it came to selling our home. It started with a frank and sensible discussion on the selling price to meet our objectives. She made sure we were well protected during COVID, and we really appreciated having …
Thanks for the wonderful review, Gill. So pleased to have been able to assist you both to get to your seaside dream. Very best wishes from us all at Zest.
4/5
very friendly staff excellent service
Dear Tom, thank you for your kind words. Best wishes from all the Blandford team
5/5
The team did a great job renewing my lease, quickly, no muss nor fuss. Looking forward to more happy years with them. Heartily recommend.
Dear David, thank you for taking the time to leave us a review, we are glad to hear you have had a positive experience and appreciate your kind feedback. Best wishes from all the Blandford team
5/5
I’ve had the pleasure of working with the Lettings team at Zest for around a year and a half. As a landlord myself, I very much appreciate the hard work and commitment that the team put into looking after their rental properties, their tenants and their landlords. I have also had some dealings with the Sales team and have seen an incredibly high level of expertise and dedication in place. The whole team at Zest are professional, caring and friendly. And, as their name suggests, they approach all aspects of their work with great enthusiasm and energy 😊
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
Tara has been super helpful, responsive and comprehensive whilst weve settled into our new place, as has the rest of the Zest team. Thank you!
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
1/5
The lettings department was how some might say a let down as they were just so unprofessional
We are unable to find any record of your name on our database or connect you with any activity through the letting department at the Blandford office. As a firm, we welcome and encourage client feedback. We do not, however, engage in dialogue on public websites; instead, we will investigate the issues raised in a professional and, most importantly, confidential manner. Please refer to our website for the appropriate course of action. Thank you.
5/5
I have recently been working with Beth and must say she has been a complete pleasure to work with. Beth has been helpful, proactive and very comprehensive in her approach to our matter. Queries have been dealt with swiftly and when Beth …
A pleasure working with you, Hettie. Thanks for the great review.
5/5
Lisa has been our sales negotiator, taking us right through the sale of our probate property. Communication has been first class, any issues quickly dealt with, making the whole process smooth First class service.
Many thanks for the fantastic review, Robert; it was our pleasure to act on your behalf. From us all at Zest Sales & Lettings
5/5
I use Zest's lettings services as a landlord. I have used a couple of other agents in Bath and have to say Zest are by far the best. Very helpful, great communication, always timely and 'do what they say they are going to do'. Bluebell is …
Thanks Rupert, Bluebell will be really pleased to read this.
5/5
Really nice property four students and I rented for a year. Zest's service was great because they were responsive and empathetic when we needed help or raised an issue with them about our property, and left us alone when we didn't require their help, which is exactly what we wanted when living in a rented property!
Thanks Fred! We really appreciate this - so pleased you had a great year with us. Best wishes to you, and you know where we are if you are ever looking for a rental or purchase in Bath in the future. From Team Zest.
5/5
We have tried a few estate agents in Bath and Zest are by far the best we have used. Professional, polite but most of all they actually care. Smooth process. Could not fault them.
5/5
Zest have been fantastic with the purchase of our new flat recently. Charlotte was wonderful during the initial purchasing stage and then we were handed over to Beth who was equally as communicative and lovely. It makes such a difference to …
Many thanks for the great review, Naomi! It’s really appreciated. So pleased we were able to help you secure the flat; we can’t wait to see what you do with the place :)
5/5
This review is about my experience of selling my Mother's house in Hilton through the Blandford Office. It turned out to be a very tricky property to sell, but from the start we were impressed by the friendly and professional manner of the staff. Alex was our main point of contact and he was excellent in dealing with my very elderly mother with tact and compassion. After my mother had moved out Alex kept my brother and I informed of all viewings and became very familiar with the rather quirky property we had to sell. I also spoke frequently to Jo, Julie and Meredith and all staff were helpful and accessible. I would definitely recommend this company to anybody selling or buying in the area and was completely satisfied with the service given. I felt I knew Alex pretty well by the end and would commend his people skills .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Zest's Bath office has 507 reviews across two platforms: 497 on Google, 10 on Facebook.
Zest Bath is rated 4.4 out of 5 across all 507 reviews, and 4.4 out of 5 on Google from 497 reviews.
Yes. In The Trusted Agent 2026 awards: Zest, Bath won Trusted Agent; Zest, Herne Bay won Gold.
Zest Bath, 1a Mile End London Road, Bath, Somerset, BA1 6PT.