Trusted Agent profile · Bath, Somerset
Verified
★★★★★
508 reviews across 2 platforms
1a Mile End London Road, Bath, Somerset, BA1 6PT
Zest's office in Bath, Somerset, at 1a Mile End London Road, is rated 4.4 out of 5 across 508 reviews on two platforms, including 498 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Zest won in 2026.
The Trusted Agent 2026 results for Zest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
1/5
GoogleIn a nutshell: "Carpetbaggers and Charlatans". Was a tenant for approximately 14 months. My experience with Zest started out reasonably okay for the first 40 days, though this standard dropped like rock from …
Dear “Lilly Green”, we would thank you for your feedback but we can find no record of any tenant going by that name in the whole of Zest’s history. We are happy to invite to our London Road office any prospective customers concerned by what … More
4/5
GoogleEfficient and advice given over phone correct and helpful
Thanks Jackie! Really appreciate the review. From Team Zest.
5/5
GoogleExcellent service - everyone in the team was lovely and helpful. They were able to accommodate specific requests and made the entire experience enjoyable.
Thanks for the great review, Stoyan, really appreciate you taking the time to do so and hope you are very happy in your new home. From all the team at Zest.
5/5
GoogleVery prompt replies and lovely staff, extremely helpful.
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleNatalie and Sophie have been brilliant ambassadors for Zest. As a new landlord I have been really green about letting my home, but these ladies have been exemplary in keeping me sane. …
Many thanks Caroline for this really very lovely review. Providing peace of mind is very important to us, especially when someone hasn't had too much experience of being a landlord. We look forward to continuing to support and assist you in being a successful landlord!
1/5
GoogleLiterally don’t even bother with Zest. Pick any other letting agent than Zest. PLEASE! …
5/5
GoogleSimple and brilliant throughout the whole process of renting and selling, great communication, would recommend to everyone
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleAmazing staff, friendly, good communication and professional.
Thanks team JED!
1/5
GoogleMy experience with Zest has been a headache throughout. From the moment we moved into the house they provided, it was evident that their commitment to quality and customer satisfaction was non-existent. …
5/5
GoogleKaren Haag I have been with Zest for nearly 10 years and I am resident overseas. The support that I have had from Karen with financial problems has been excellent. Fast, …
5/5
GoogleGreat team, and super helpful throughout my entire 3 year tenancy with them.
5/5
GoogleZest are a fantastic company to work with. They are consistently professional, friendly and helpful.
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleZest are the best in town and a total pleasure to work with! Our Negotiator Natalie Giles looked out for us at every step and as a result we …
Thanks for the great review Lisa! We hope you all all settled in you new house and please do let us know if we can be of assistance in the future. From all at Zest,Bath
5/5
GoogleExcellent service from a very friendly and professional team. Have been with Zest since 2012 and appreciate having an Agent who understands the property market so well.
Thanks, Peter - it’s a pleasure doing business with you.
5/5
GoogleVery happy with the professional service we have received from Lisa. Extremely prompt replies and questions fully answered. We are buyers and the level of focus has been equal to those of the sellers - win win for all. I would not …
5/5
GoogleAn excellent customer service experience. Natalie was extremely accommodating and helpful throughout the process.
5/5
GoogleA small but friendly, efficient and pro active team who helped us over the occasional bump in the buying process !
5/5
GoogleZest is an excellent estate agents offering a fair, professional but personal response to both tenants and landlords - recommended!
Thank you for lovely review, Fiona, we really appreciate you taking the time and it’s a pleasure working with you. From all the team at Zest.
5/5
Googlevery quick response time and genuinely cared about the fact we needed work done to the house in an emergency!
5/5
GoogleBeen dealing with zest for about 2 years. Very approachable staff and always a pleasure to go in to the office. No surprise they have won awards.
Thanks Josh! We’re really proud of our awards and we’re so pleased you continue to have a good experience with us.
5/5
GoogleProfessional, courteous and efficient. Having recently and successfully rented out a property through Zest for the first time, I can report it was a surprisingly pleasant experience. …
Jonathan, Thank you for your really positive review. It's great to hear that the service you recieved was efficient and a pleasure! From all at Zest.
5/5
GoogleZest gave us a good and realistic valuation, they suggested "OPEN HOUSE" as the best way to achieve a successful sale, this worked on the first attempt. …
Thanks for the great review Neil. We were only too pleased to assist your move with a swift sale and for a price you were very happy with. Thank you again for rating our service and all the best for the future! Zest, Bath
5/5
GoogleGreat Staff always nice to speak too either when you pop into the office or by phone, Would highly recommend to anyone
Thanks, Ian. Really appreciate the great review.
5/5
GoogleVery happy dealing with Zest, they made the whole renting process as easy as could be hoped for!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Zest, Bath won Trusted Agent; Zest, Herne Bay won Gold.
