Trusted Agent profile · Bath, Somerset
Verified
★★★★★
508 reviews across 2 platforms
1a Mile End London Road, Bath, Somerset, BA1 6PT
Zest's office in Bath, Somerset, at 1a Mile End London Road, is rated 4.4 out of 5 across 508 reviews on two platforms, including 498 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Zest won in 2026.
The Trusted Agent 2026 results for Zest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
GoogleZest are really, really good at what they do. They are knowledgeable, helpful and efficient and very nice people too. We feel that our house is in good hands being rented through them.
Thank you, Steve, we very much appreciate the excellent review. Best wishes from us all at Zest Sales & Lettings
5/5
GoogleThe girls in the office are always very helpful and polite, they make organising our working day very easy. I would recommend working with Zest whether you're a landlord, tenant, customer or tradesperson
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleZest have been very helpful from the start. We had a few troubles finding tenants to join us to begin with as a couple of people dropped out, and Zest were patient and allowed us time to find additional tenants. Asking questions/queries/maintenance issues through email are always responded to the same day and have always been very helpful. Natalie has particularly helped us through many issues and has always gone out of her way to assist us, contacting previous tenants over internet queries and even ringing providers when we needed help! Overall, an excellent service from Zest, highly recommended.
5/5
GoogleI had the absolute pleasure of meeting Natalie Giles who was without a doubt the best housing agent I've ever met and as a student who didn't know a lot about renting a property she was amazingly helpful and charming. I decided not to go …
Thanks so much for your fantastic review Kionne - this will certainly be passed on to Natalie. Hope we can be of assistance again in the future.
1/5
GoogleAs a parent of a student who has used Zest services and as the financial contributor to the payments for these services I’d like to share our experience. The property developed a significant water leak from the shower which was …
We feel it’s important to clear up some of the points that have been made incorrectly here. When the leak was reported, it was immediately sent on to the landlord to authorise; not ignored for several weeks as you suggest. A contractor was … More
5/5
GoogleI have recently purchased a property through Zest and they have been fantastic from start to finish. They always replied to emails quickly and with clear responses. During what could have been a very stressful time, they were always there …
Many thanks for the review, Lara. It has been our pleasure to help you find your first home! From all the team at Zest.
4/5
GoogleTara has recently had to deal with a problem in my flat, exacerbated by the delivery service being completed useless. She has kept me up to date on the situation and gone beyond her remit. …
Thanks for the great review, David - really appreciate it. Will make sure Tara sees your comments, she'll be most pleased. From all the team at Zest.
5/5
GoogleThank you Zest Sales team, Lisa & Emily. Always keeping me updated, great communication, providing me with reassurance through the whole process. Zest is a fantastic agent, don't hesitate to use them.
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleI have used Zest on a number of occasions to find tenants for my properties and have always found them to be efficient and incredibly helpful. They also sold a property of mine last year and the process was straightforward. Highly recommend.
Thanks, Vyv. Appreciate the review and look forward to being of service again in the near future.
5/5
GoogleAs a student in Bath it can be incredibly difficult to find a reliable estate agent but Zest have been amazing the last two years. They only have decent properties on their books (unlike a lot of the estate agents in Bath) and have an …
Such kind words, thank you Stephanie. Glad we have been able to assist you over the last two years.
5/5
Googlefantastic team who really take care of you! They're always available to help their clients and they always do it with a smile 🙂 100% recommend! …
Thanks, Lizzie!
5/5
GoogleThe courteous, friendly, and thoughtful staff at Zest made our move to a new flat in Bath seamless and painless. They catered brilliantly to our specific needs, meaning the process was less stressful and more enjoyable than anticipated. Thank you everyone at Zest!
Thanks, Thomas! Really appreciate your positive words.
5/5
GoogleThe sales team provided an amazing personal and very proactive service. They kept us informed throughout and made sure all parties (seller, purchaser & solicitors) were fully aware and engaged at all times. Brilliant service, can't rate Zest highly enough - many thanks.
Absolute pleasure, thank you for your kind words - we hope to be able to do business with you again in the future.
5/5
GoogleSold within 1 day! Guess we got lucky with that but we probably wouldn't have waited long because attitude, enthusiasm and presentation from day one to completion was excellent. Had been on the market previously with YOPA but the backup to …
Thanks, Paul! Really appreciate this review - Dana will ne so pleased.
5/5
GoogleWe were extremely pleased with the service provided by Zest in what proved at times to be a tricky purchase. Glenn enthusiastically showed us around the property originally and was extremely helpful during the negociation phase. Once the …
Really appreciate the kind words here, Marcus. So pleased for you and your family and really hope you enjoy making Bath your home.... what an excellent choice :)
5/5
GoogleFriendly and efficient
5/5
GoogleWe have dealt with Zest in a professional capacity over the past two years and would recommend them to anyone looking for a trustworthy agent that pays great attention to detail. They are reliable and a pleasure to work with.
Cheers, Izzy! It’s an absolute pleasure working with you.
5/5
GoogleZest win awards for a reason they are exceptionally good! I asked Zest to manage my let property in Bath for me as I could see they have an eye for detail, and care about the customer. They haven't let me down! Highly recommend.
Thanks for your great review Steffi - a pleasure doing business with you.
4/5
GoogleZest is a pleasure to work with. We have been dealing with Alix and she responds to requests in time. She also communicates with us well in advance when anything is required from us. I would recommend Zest as real estate agents.
Thanks Nyaradzai! Really appreciate the review.
5/5
GoogleZest were so helpful when I was looking for somewhere to rent. I had looked tirelessly for a good month and followed quite a few leads with other agencies, all of which were really unhelpful. I viewed lots of different places and wanted to …
Hi Cerian - what a great review! We're really pleased that we were able to help you find the perfect property and so glad you like the new office. Thank you for taking the time to give us your feedback. From all at Zest.
5/5
GoogleOur experience with Zest was superb from beginning to end. When we originally contacted Zest, we explained that we were looking to sell the house to fund an expected stay in a Nursing Home for a relative. Glenn took the time to listen to …
4/5
GoogleI thought everyone in the office has been incredibly helpful throughout the moving process. I have been really pleased with all their hard work. My only issue was with the guarantor paper work that was done through a third party. As it was …
Tess, many thanks for your review. It's great to hear that you found the team incredibly helpful and loved our service! We thank you for your feedback regarding the referencing company; we will be sure to discuss this with them . We … More
5/5
GoogleI cannot fault Zest. I’ve used them multiple times for buying, selling and letting out properties. They are outstanding in all areas and are always highly recommended by myself to anyone and everyone. I’d never go anywhere else!
We love working with you, Kate! Thanks for continuing to use Zest for all your ‘property’ needs.
5/5
GoogleWe rented our home through Zest. They are prompt and proffesional in dealing with rental matters and repairs and, importanly in my book, have always been a real pleasure to deal with. Highly recommended.
Thanks for the lovely review, Fiddian. We hope you are really happy in your new home. From us all at Zest.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Zest, Bath won Trusted Agent; Zest, Herne Bay won Gold.
