Trusted Agent profile · Bath, Somerset
Verified
★★★★★
508 reviews across 2 platforms
1a Mile End London Road, Bath, Somerset, BA1 6PT
Zest's office in Bath, Somerset, at 1a Mile End London Road, is rated 4.4 out of 5 across 508 reviews on two platforms, including 498 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Zest won in 2026.
The Trusted Agent 2026 results for Zest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
GoogleWe cannot fault Zest, it’s really that simple. We bought our property through them a couple of years ago and have recently sold through them too. They have been amazing through our whole process. All staff are friendly and always go above and beyond! Thank you so so much!
We are so pleased that you’ll be in your new home as scheduled, thanks for taking the time to write a review and we hope to work with you again when you sell/buy your next house 👍 …
1/5
GoogleI have been renting from zest for three years now. In this time I have had multiply problems which have all been reported. The problem then is that zest never do anything about the problems. Leaving myself and 2 other house mates to live …
Hi Celeste. Really sorry to read this. We have spoken on the phone and I hope there is now some more understanding between us. I am really pleased that our emergency, out of hours team responded to the leak immediately and followed up again the next morning. Please let us know if there is anything more we can do to help.
5/5
GoogleIn our opinion Zest are the best estate agent in Bath. I have rented through them and they have recently sold our property in Peasedown. They got us the perfect buyer and a very good price for our property and were very helpful and …
Many thanks for the excellent review, Vivienne. Wishing you all the very best in your new home! From all the team at Zest.
5/5
GoogleCannot fault the service of this very friendly crew.
5/5
GoogleReally helpful and friendly staff. Go above and beyond.
5/5
GoogleZest have been fully managing our student property on our behalf for a few years now. We have been impressed with their consistently strong and very personal service. Everyone in the team is really on the ball and highly committed and professional.
Thank you so much, Simone. We really appreciate you taking the time to write this and we throughly enjoy working alongside you to manage you beautiful student property. From us all at Zest.
5/5
GoogleThank you for helping me secure a home under difficult circumstances and from far away. A pleasure to deal with every member of the team from start to finish. Keep up the great work and have a fab Christmas and new year!!
Thanks for the great review, Ash, really appreciate you taking the time to do so and hope you are very happy in your new home. From all the team at Zest.
5/5
GoogleNothing but lovely people all around - very quick to respond and help with any issues (especially in comparison to other rental agents I have used)
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleLisa has been brilliant throughout the whole process. Wouldn't think twice about using their services again in the future.
5/5
GoogleThe people at Zest are fantastic! We had some extenuating circumstances at our previous flat which required some flexibility on the part of Zest and they were very understanding and accommodating. They are very professional and they know …
Thank you, Buffy! Really appreciate the review. From us all at Zest Sales & Lettings
5/5
GoogleSo happy we used Zest to help us navigate renting our student property in Bath. The team were fantastic and made it very simple to complete our contracts, bills etc …
Thank you so much for the ⭐️ ⭐️ ⭐️ ⭐️ ⭐️- from us all at Zest
5/5
GoogleCharlotte at Zest has been incredible at supporting us with our move. At a time where things could have become very stressful, she has made the process simple, clear and seamless. She took time to answer our questions fully and quickly and …
Thanks for the wonderful review, Emma. Charlotte will be thrilled to read this. So pleased we were able to move you in safely at this time. Enjoy your new home! From us all at Zest
5/5
GoogleThe agents at Zest have been really helpful and informative throughout the contract, moving and rental process. They have dealt professionally and patiently with property issues and offered a great level of customer service.
Thank you Helen, we very much appreciate the review. From us all at Zest Sales & Lettings.
5/5
GoogleWe chose Zest after realising that selling an older, larger, house in a quiet village setting was something not all agents could succeed in. The difference was immediately obvious when we saw the pictures taken for the …
Thanks for the great review, Angela. We really appreciate it and thoroughly enjoyed working with you on the Sale of your property. From us all at Zest.
5/5
GoogleWe sold our house through Zest and they’ve made the process stress-free from start to finish. They sold our property without it being listed online and then managed the sale through to completion fantastically. Marketing and photographs …
Thank you so much for taking the time to write such a great review, Sam. Our sales team will be thrilled to read this. Best wishes from us all at Zest.
4/5
GoogleAs landlords we've been very happy with the service that Zest provides, especially since they've brought property maintenance management back in-house. Tara from that team is very responsive and quickly replies to all my emails. They also …
Many thanks for the review, Phillip; really appreciate it. From us all at Zest Sales & Lettings
5/5
GoogleVery happy tenant! My first time renting a house and I am very happy with the service I have received. Very helpful and friendly staff, especially bluebell Stewart which was my agent from the start, she gave me a fast and productive service, 5 stars to her!Very happy!
Thanks Danielle! Really appreciate your review and Bluebell will be chuffed :)
5/5
GoogleGreat to work with, quick, responsive and commuinicating well. Have sold my house via them and would definitely use again.
5/5
GoogleWe have had a really positive experience with Zest Estate Agents. We moved from Europe during a pandemic, which created a lot of unexpected challenges. Zest Estate Agents did an amazing job of working with us. I highly recommend them.
Thank you very much for taking the time to give us this excellent review. So pleased to have been able to assist you during an incredibly strange time! Best wishes from us all at Zest.
5/5
Google"The personal care and attention to detail given by Jon Webster and his team in a very long, involved and tortuous process is a testament to their professionalism and outstanding customer service. …
5/5
GoogleZest is a unique boutique estate agency set up in Bath, that focusses on personalising their services based on customer needs. My partner and I moved to Bath for a year and we had the most delightful experience interacting with their …
Thanks for the review, Jayesh! It was our pleasure to find you a wonderful home in Larkhall and we are so pleased you enjoyed your time there. If you ever move back to Bath you know where to find us! From all the team at Zest
5/5
GoogleAs a let only landlord it is really important that I have high quality tenants that I can maintain a good relationship with. Zest have always found me fantastic tenants and have always thought carefully about matching the right tenants for …
Many thanks, Bryony, for taking the time to review us. Your right, it's so important that the right tenants, not just any tenants, are found. We hope to find you many more great tenants in the future!
5/5
GoogleLisa, Emily, and the rest of sales team did a fantastic job of selling our period apartment. …
Many thanks Daniel, it was a pleasure to act on your behalf and sell your stunning apartment. From Team Zest.
1/5
GoogleThe worst experience that I have ever had, they had the appraisal date incorrect by 100 years, and weren't flexible enough to come up with any other options. I am surprised in these austere times that when someone is offering you their £500,000 house to sell you are unwilling to do anything about it, after admitting it was their fault in the first place. My suggestion is to avoid and use one of the more reputable agents in the town.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Zest, Bath won Trusted Agent; Zest, Herne Bay won Gold.
