5/5
GoogleI have recently moved into a property let through zest. So far the service has been excellent and I'm really happy with my new flat!
Agent replied · 18 October 2023
Great news! Thanks Jessica 👍 …
Trusted Agent profile · Bath, Somerset
Verified
Zest Bath reviews
★★★★★
508 reviews across 2 platforms
1a Mile End London Road, Bath, Somerset, BA1 6PT
Zest's office in Bath, Somerset, at 1a Mile End London Road, is rated 4.4 out of 5 across 508 reviews on two platforms, including 498 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Zest won in 2026.
Awards
The Trusted Agent 2026 results for Zest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bath office, from every platform, shown as written. First names only.
Google5/5
GoogleThe best estate agents around, very helpful and a great team of experts who are very prompt.
Agent replied · 18 October 2023
Thanks for the great review, Tim - much appreciated and it's a pleasure doing business with you.
5/5
GoogleZest provided us with our second year student accommodation. They were able to give professional help and advice throughout our tenancy in Odd Down. At the end of the tenancy they managed our disputes efficiently and effectively. Would …
5/5
GoogleUsed Zest to sell a local property.... agreed a sale within 2 weeks of being on market A pleasant experience!!
Agent replied · 18 October 2023
Thanks, Pete- really enjoyed working with you. Please get in touch if we can be of any assistance in the future.
1/5
GoogleTerrible service: Do not turn up to house viewings, lie about the agreed time (when the prospective tenant has email proof), and are unhelpful.
Agent replied · 18 October 2023
So sorry to hear about your experience Joshua, I can assure you that this is not common place as you can see from our other reviews. I can only apologise that we had a system error on the day of your viewing which meant that it wasn't … More
5/5
GoogleI had an exceptional level of service from Glenn and Beth, their advice and support was invaluable. Thanks guys.
Agent replied · 18 October 2023
Thanks, Pete. The review is much appreciated.
3/5
GoogleRents are too high. Estate agents need to stop pushing landlords to up their rents all the time. People cannot afford high rents.
Agent replied · 18 October 2023
Dear Fiona, Thank you for your comments. While it's absolutely true that in some cases rents … More
5/5
GoogleI am really glad that I have found a perfect space with Zest Sales & Lettings Bath. They have made sure that the process was smooth and without any delays.
5/5
GoogleI had a wonderful experience with Zest. They were highly professional and efficient. The whole rental process went very smoothly and they were always responsive and very keen to help me with all my questions. …
5/5
GoogleVery impressed with the quick turn around of response and action.
Agent replied · 18 October 2023
Thanks for the great review, George! From all the team at Zest.
5/5
GooglePopped in today for some advice and they are a wonderfully friendly and knowledgable team! Thank you!
Agent replied · 18 October 2023
Thanks for the review, Sophie. Pop in anytime for a coffee! Always happy to help.
5/5
GoogleThe whole team is amazing and always provided great and fast help. I would definetly rent from zest again!
Agent replied · 18 October 2023
Thanks Janaina - We really appreciate you taking the time to review us.
1/5
GoogleVery very poor customer service for tenants. Not recommend at all if you are tenant.
Agent replied · 18 October 2023
Dear Kamelia. We are sorry to read this, especially as a number of colleagues went above and beyond to help you. We wish you every success in your future endeavours.
5/5
GoogleHelpful and friendly staff; good feedback from viewings and always kept up to date with proceedings.
Agent replied · 18 October 2023
Thanks, Mike! You know where we are for any property needs in the future. Pleasure doing business with you.
5/5
GoogleProbably the best and smoothest transition I have had into a property. Couldn't be happier! Thank you again - illy
Agent replied · 18 October 2023
Thanks Lily- really appreciate you taking the time to give us a review.
1/5
GoogleStay away from the letting department - totally unprofessional. Would highly recommend that you use someone else. Much more professional agents in the town!
5/5
GoogleReally professional and supportive in selling my home. Would highly recommend them.
1/5
GoogleVery very poor customer service for tenants. Not recommend at all if you are tenant.
Agent replied · 13 May 2026
Dear Kamelia. We are sorry to read this, especially as a number of colleagues went above and beyond to help you. We wish you every success in your future endeavours.
5/5
FacebookA great team, very friendly. Check Zest out if you are looking to move in/around Bath!
Agent replied · 18 October 2023
Knowing MRS ELIZABETH BAYS has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit,email: elizabethbays70@gmail.comWhatsApp: +1(609)701-2234Facebook: Elizabeth Bays
1/5
GoogleVery very poor customer service for tenants. Not recommend at all if you are tenant.
Agent replied · 24 March 2024
Dear Kamelia. We are sorry to read this, especially as a number of colleagues went above and beyond to help you. We wish you every success in your future endeavours.
5/5
GoogleEfficient and friendly service
Agent replied · 18 October 2023
Thanks, Maddie! From us all at Zest Sales & Lettings
5/5
GoogleGreat service and very pleasant to deal with. In total we used zest to sell 3 houses over the course of about 5 months and they delivered on all 3 in terms of achieving either our price we wanted or more than we were expecting on two out of …
3/5
GoogleFairly quick to respond to messages/calls but slow to actually sort out issues.
Agent replied · 18 October 2023
Thanks for taking the time to write a review, Reagan. We are really sorry if issues were not sorted out quickly enough for you - often we have to wait (and sometimes, chase) for authorisation from the landlord and, where we are asked to … More
5/5
GoogleAll members of staff are really friendly and professional.
Agent replied · 18 October 2023
Thanks for the review, Pedro. Really appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Zest Bath
Has Zest won any awards?
Yes. In The Trusted Agent 2026 awards: Zest, Bath won Trusted Agent; Zest, Herne Bay won Gold.
