5/5
TrustpilotKecey is brilliant and polite
Kecey is brilliant and polite. Thank you for giving your time to me to show me the properties.
Trusted Agent profile · Bath
Strattons & Partners Bath reviews
★★★★★
944 reviews across 2 platforms
Camden House, Bath, BA1 6EH
Strattons & Partners's office in Bath, at Camden House, is rated 4.7 out of 5 across 944 reviews on two platforms, including 285 Google reviews rated 5.0.
Reviews
Every review we hold for the Bath office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA good experience with an estate agents…
Tyrique was open, honest and helpful; not my general experience of estate agents over the last 30 years… A genuinely good experience meeting him - highly recommended.
5/5
GoogleOur experience of Strattons and Partners was a very positive one. Our initial contact was with Dylan who we found very knowledgeable and informative. Alex who worked with us through the sale of my property we found equally knowledgeable and professional. His experience was evident and we quickly felt we could trust this. The most important thing for me was that we felt Alex was alongside us all the way through the process and this felt supportive and re-assuring. He was available whenever we had questions or concerns about the sale and kept a good line of communication between us and our buyers. Alex and Dylan work very well as a team. There was a problem with the sale at one point when Alex happened to be on his summer break, however, Dylan picked it up seamlessly and acted swiftly and a satisfactory outcome was reached.
5/5
TrustpilotAibha has been really friendly & professional …
Aibha has been really friendly with great mannerisms as she puts in the effort when trying to find a suitable home for me and my family.
5/5
TrustpilotAdam from Street Ahead Estate Agency…
Adam from Street Ahead Estate Agency was very professional and helpful throughout the process. He responded quickly to queries and made everything smooth and straightforward. Really appreciate his support and would recommend him.
5/5
GoogleWe had an absolutely fantastic experience with this team and cannot recommend them highly enough. From start to finish, the service we received was exceptional. Alex was in regular, weekly contact with us, providing detailed catch-up calls and keeping us in the loop after every viewing. The group chats they set up were a brilliant touch, ensuring we were always in the know and able to communicate quickly and easily. The marketing materials, particularly the video and photography, were outstanding and really showcased our home in the best possible light. What stood out to us the most, however, was the availability and responsiveness of the team. Every viewing request was accommodated without hesitation, which is a true testament to the dedication of the two-person team. This level of service is something you don’t often get with larger agencies, where long wait times and less personal attention can be a common frustration. Overall, we couldn't have asked for a better experience. We felt supported, informed, and well taken care of throughout the entire process. A massive thank you to Alex and the team!
5/5
TrustpilotJasmine was incredibly helpful and…
Jasmine was incredibly helpful and knowledgeable, and exceeded both mine and my partner’s expectations. Unlike other estate agents, she never pressures us, it’s always a genuine pleasure speaking with her on the phone!
5/5
TrustpilotI found a professional estate agency
I found a friendly, a professional agency. Maya was a professional all time. She explained everything about the flat and the area. Thank you.
5/5
GooglePurchasing my first home through Strattons was a real pleasure, from initial viewing right through to completion. The team are considerate, efficient and provide a service that is effective yet personal. Thank you Dylan and Georgie for all your efforts in getting me in before Christmas!
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Kacey and a complete lack of communication. She knew I needed to move within a week but still had me complete the form and viewing, then stopped responding when I asked whether not being able to meet the tenant in person would be an issue. A waste of valuable time when I was working to a tight moving deadline.
5/5
TrustpilotLovely member of staff
I recently worked with Ava on finding me a property, she was really lovely and cheerful and managed my expectations! I couldn't ask for anyone better to help me find a property!
5/5
TrustpilotGreat Experience
I recently represented a buyer on a transaction in South Norwood with my property finding Company WelcHome International where Tyrique acted as the sales agent, and I couldn't have asked for a better professional to work across from. Real estate transactions are often complex, but Tyrique’s proactive communication and solution-oriented approach made the entire process seamless. He is incredibly knowledgeable about the South Norwood market, transparent with all parties, and stayed dedicated to ensuring we reached a successful completion.
5/5
TrustpilotReally good Company
Really good Company Kacey was amazing Lettings Agent
5/5
TrustpilotHaraan was great
Haraan was great. He was always prompt and well informed, and was always available for any questions.
5/5
TrustpilotHad a really good experience with…
Had a really good experience with Sofia, very understanding of my needs and patient. She’s very knowledgeable and knew what I was looking for in a property- thank you Sofia
5/5
GoogleDylan at Stratton and Partners was a brilliant help in proactively progressing our purchase and ensuring all stages of the chain were moving as swiftly as possible. He was incredibly helpful in supporting with various queries we had, and ensured we were kept up to date during all stages of the process. Would absolutely recommend their services.
5/5
TrustpilotKacey was great!
Kacey was very friendly, efficient and had exceptional local knowledge. She answered every question relating to my viewing plus made me and the existing tenant feel at ease. Definitely recommended.
5/5
GoogleAlex has done a great job to help us sell our home in a fluctuating market. He has been honest and detailed about his marketing approach and valuation. We had previously worked with an another estate agent and had three failed sales, so we were felt demoralised. When we contacted Strattons and Partners, Alex came for a home visit and really listened to us. He guided us through the process from beginning to end and even checking in after the sale. Both he and Dylan communicated clearly and frequently on arranging site visits and shared feedback from viewers. Happy to say that Strattons and Partners sold our home in under two weeks. Thank you Alex!
5/5
TrustpilotMy viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
5/5
GoogleHad an excellent experience with Strattons and Partners! The team was incredibly professional, knowledgeable, and attentive throughout the entire process. They communicated clearly, kept everything well-organized, and made what can often be a stressful experience feel smooth and straightforward. Their dedication to client satisfaction really stood out, they went above and beyond to ensure everything was handled efficiently and to a high standard. I felt fully supported every step of the way. Highly recommend Strattons and Partners to anyone looking for a trustworthy and reliable service. A truly 5-star experience! ⭐⭐⭐⭐⭐
5/5
TrustpilotThe agent working with me
The agent working with me, KayCee is so professional. I like the way she adapts her communication styles and methods to suit my needs. She is so respectful and civil in her conduct and in the way she arranges property viewings. She is indeed a great asset to this company which I have come to love and trust with all my renting needs.
5/5
TrustpilotA pleasure!
Aibha was an absolute saviour with our search, both myself and my partners couldn’t thank her and the team for all their help in making the process so easy!
5/5
TrustpilotJasmine has been very help and…
Jasmine has been very help and attentive with my searches and enquires, she shows that she cares about the customer and I am happy with my experience with her.
5/5
TrustpilotJasmine was a pleasure to deal with in…
Jasmine was a pleasure to deal with in her role as an estate agent, she helped ensure any enquiries or needs I had were dealt with promptly, 0 complaints.
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