5/5
Kacey was very kind with us
Kacey was very kind with us, supportive and prompt with all the documentation requirements with the application for a smooth process, great experience!

Trusted Agent profile · Bath
★★★★★
944 reviews across 2 platforms
Camden House, Bath, BA1 6EH
Strattons & Partners's office in Bath, at Camden House, is rated 4.7 out of 5 across 944 reviews on two platforms, including 285 Google reviews rated 5.0.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
Kacey was very kind with us
Kacey was very kind with us, supportive and prompt with all the documentation requirements with the application for a smooth process, great experience!
5/5
Joshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Dear Sophie,Thank you for taking the time to leave us a 5 star review. We are thrilled to hear that Joshua provided a positive experience. Your feedback means a lot to us and helps us continue to provide excellent service.We look forward to helping you again in the future!Many thanks,ZoePA to Directors.
5/5
Lovely team!
Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!
5/5
Dylan, we both offer you a sincere and heartfelt thank you for everything you did to navigate us through our house sale and purchase. We couldn’t have chosen a better person to work with. You were a constant source of support and reassurance throughout the whole process. And even though we faced a few bumps in the road, you were always available and responsive to our questions and queries. Your relational approach really worked for us and I have no doubt that others would value it as much as we did. Thanks again! Rachael & JoeyPositiveResponsiveness, Quality, Professionalism, Value
Rachael - that's so nice to hear and you were a joy to help move. Thank you for trusting us with your house sale. Wishing you all the happiness in your new home!
5/5
I cannot speak highly enough of my experience. From well before even putting my house on the market, to literally the very last moments as I was leaving, the Strattons guys were so there for me and on the case. Helping, supporting and often anticipating my needs. Particularly Dylan, my main liaison man, who went well beyond the call of duty over and over again. Mine was a relatively humble house, and yet I still felt that he was very much personally invested in getting me the best possible deal and helping me at every stage. It’s a pleasure to be able to express my thanks publicly to him and to Alex. Thank you, guys. : )PositiveResponsiveness, Quality, Professionalism, Value
You are more than welcome. And thank you for your comprehensive review!
5/5
I work at an Estate Agent based in the South East and have recently been involved in a chain where by Stattons were selling my clients purchasers property. I have to say, having dealt with 100's of estate agents in my career, that these guys are one of the best. We had various complications during the transaction that needed to be overcome and with the hard work of Alex and his colleagues we managed to keep everyone updated and well informed. Thank you to everyone at Strattons & Partners, we hope you have a fantastic Christmas & a successful 2022 !PositiveProfessionalism
Thank you so much - have a brilliant 2022! We are sure you will...
5/5
Both Alex and Dana were attentive from the outset right through until sale conclusion. They provided the perfect level of contact - not pushy at all, always polite, friendly, professional and helpful. The buyer’s survey threw up an unexpected issue which would have been a deal breaker, but we worked together, very much as a team, agreeing steps needed to progress matters. I felt we always had calm, sensible conversations to get over the hurdle. Alex acted as a great advocate actively ensuring the solicitors on both sides were on top of things and moving towards completion. A great experience and would have no hesitation in recommending Alex and his team.PositiveResponsiveness, Quality, Professionalism, Value
That was a tricky one and we are overjoyed with the result for sellers and buyers. Thank you once again for trusting us with the house sale.
5/5
Very Helpful
Tyrique made the experience very easy and was very communicative throughout the whole process, he was polite and helpful.
5/5
Great staff
Great staff. I got full support from the agency in finding a home. Thanks Kacey Davis for your patience and support.
5/5
Thankyou Adem
I want to give a huge appreciation to Adem, who has helped us find our forever home, he provides a brilliant service & always keeps in touch and up to date with us also he’s very easy to trust and make you feel comfortable in the process of renting and finding a property. Thankyou very much Adem for helping us we really appreciate you.
5/5
I Would definitely recommend Strattons & Ptns Estate Agents in Bath. Alex, Georgie & Dylan make a great team. Nothing was too much trouble & Georgie in particular stayed on top of the usual twists & turns to get a positive result, they always kept me updated every step of the way. They all went above and beyond to make our sell as stress free as possible, I would recommend them to anyone wanting to buy or sell their house in the Bath area. I would not hesitate to use them again! Well done to Alex & his excellent team.
5/5
I work at an Estate Agent based in the South East and have recently been involved in a chain where by Stattons were selling my clients purchasers property. I have to say, having dealt with 100's of estate agents in my career, that these guys are one of the best. We had various complications during the transaction that needed to be overcome and with the hard work of Alex and his colleagues we managed to keep everyone updated and well informed. Thank you to everyone at Strattons & Partners, we hope you have a fantastic Christmas & a successful 2022 !
Thank you so much - have a brilliant 2022! We are sure you will...
5/5
I am very happy that I chose Strattons to sell my property. They have been prompt and communicative throughout the whole experience of selling. I like their style using Whats App to simply and efficiently keep the communication up to date as things progress. Alex always knew the state of play and gave good advice when needed. I highly recommend Strattons, having vetted five other agents trying to find the one for me; Strattons stood out amongst them all, and I am so glad I chose them! Thank you Stattons.
Thank you for a lovely review and we are so pleased with the results and glad we stood out from the crowd. Thank you for the gift and all best wishes for future endeavours.
5/5
Strattons and Partners really is an estate agency with a difference! The professional relationship between the seller and agent is based on trust and understanding. We cannot thank Alex and Dylan enough for their timely and detailed communication throughout our sale and onward purchase. The information and support they have given us with every aspect of the selling and buying process has at all times been exemplary. We are now enjoying our new home and this really is down to the fact that we chose the right estate agents! We have already recommended Strattons and Partners to many potential sellers and will continue to do so. Thank you again, Alex and Dylan! Martin & Nic
You made it and were wonderful to deal with. Along side great partners we had some super teamwork going on. Happy new home. Many thanks for a fantastic testimonial.
5/5
Our experience selling our home with Alex and Dylan was fantastic. They reassured all worries and concerns we had about moving and were very helpful and friendly throughout the process. They gave lots of great advice as we hadn’t sold a property before, so we felt from the very beginning we were in good hands. We were really pleased with the photography of our home they did for us and the written particulars which they put lots of effort into getting to know the local area and learning the highlights of the property. They were very organised in the booking of viewings and managed all offers and communication with potential buyers very professionally. Alex and Dylan are very friendly, professional and pro active, and we would happily recommend them.
What a great review - thank you! We made it through lots of ups, sticky bits and many delays. Your details certainly were really well written - and as we have seen - now plagiarised by other agents (LOL)! Look forward to see you in the future...
5/5
We have been incredibly impressed with the service offered by Dylan. We were able to have a viewing the same day as our initial enquiry, and this level of service has continued throughout the process. Dylan has made our first experience of home buying pain free with his high level of communication and knowledge of the transaction. Following less than desirable experiences with other estate agents in the area, we would not hesitate to go straight to Stratton and Partners for any future property needs we may have! Thank you so much Dylan for helping us find our dream home!
Thank you so much for the lovely review. We too have really enjoyed having such brilliant buyers and would love to help you in the future. We really moved at pace on all sides through the transaction and all benefitted. See you on moving day!
5/5
Dylan and his team did a fantastic job selling our house in Larkhall from start to finish. He communicated with me every step of the way, always keeping me informed with timely updates. The house was presented beautifully, which no doubt helped in securing a great price, even after dealing with some temperamental buyers. Dylan's professionalism and dedication ensured the sale closed in a timely manner. I highly recommend Dylan and the Strattons team to anyone looking to sell their home. Thank you, Dylan, for making this process as smooth as possible!
2/5
How standards have slipped
SA sold our first house after a horrible experience with an independent agent in such a professional manner that we immediately went to them when we wanted to move again. Oh how things had changed - we were left feeling that we were dealing with a used car salesmen and decided after the valuation and hard sell spiel to go elsewhere. Despite signing on with another agent, we were called by SA every few weeks to see if they could “help” The second lockdown caused the sale to fall through as I’m sure was the case with many others. We decided to put any sale on pause. Duly noted by SA who were straight on the phone with a proposition to sell to a developer for a value over our asking price as they had secured property a bit further down the road for the same purpose. We said we would think about it but we had calls every day again with the hard sell, and almost intimidating like some time share companies have been known to act. The pestering continued, we ended up rejecting the offer. Fast forward to this year, we are still in our house, and a phone call from SA asking if we would be prepared to let someone who is very interested in our area look at the house. We decided we had nothing to lose. The family were lovely, loved the house and wanted to make an offer - even though we were not thinking of moving any time soon, they were serious about the house. Trouble was the offer was less than we had originally been valued at - the “buyer” was basing his offer on old data from an online site. Bearing in mind at this point we had no contract with SA to sell on our property, we said thanks but no thanks. The phone calls continued for weeks afterwards, hounding us and trying to pressure us to selling for significantly less than we had originally been on the market for.This agency now only thinks of money, customer satisfaction does not matter and its obvious you don’t even have to be on their books. Will not use them again
Hi Jen, thank you for taking the time out to share your experience with us. My name is Jandyr and I look after marketing and customer experience. It would be really helpful to get further insights into your most recent experience with us - our priority has always been to deliver exceptional customer service and experience, so I apologise if the standards were not upheld in this case. My email address is jandyr.solorzan@streetsahead.info. Please don't feel obligated to reach out, I would just like to make sure this doesn't happen again moving forward. Regards, J.
5/5
Kacey was very professional,good at…
Kacey was very professional,good at customer service and helped me alot
5/5
Just to say Alex Dylan and Georgie made buying and selling our houses very easy. They kept us informed regularly and their friendly but professional manner made things clear at every stage. Would not hesitate to recommend them
5/5
I heartily recommend Strattons and Partners for anyone looking to sell or buy a property. Alex has been phenomenal throughout the entire purchasing process, providing great insights, advice and guidance for a first-time buyer like myself. He was always quick to respond to a question and proactive with reaching out with updates, and I was never unsure about what was happening or what would happen next and the entire process ran as smooth as butter. By far the best experience I've ever had with any agent in the property space and if I one day sell this property I won't hesitate to call.
5/5
My recent experience of selling my property through Stratton and Partners has been excellent. Alex was extremely efficient throughout the sales process from finding a buyer to keeping in close contact while progressing the sale with Georgie and Dylan. They work as an excellent team and I can highly recommend this agent.
5/5
Adem was really helpful and patient to…
Adem was really helpful and patient to help us find our current home. Thanks much
5/5
Professional
Ava has been an absolute star. Always ready to help with a friendly face. Her professionalism is second to none. I definitely recommend Ava.
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