Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDylan and Alex of Strattons and Partners provided us with a very professional service when we sold our bungalow. Dylan took amazing photographs and returned to get the best light outside, both at the front and back of the property.
Dylan helped enormously towards exchange and completion keeping us very well informed with the process and timing of everything. On completion day Dylan was on hand to help and went the extra mile in helping with the removal of the last of the rubbish. Thank you so much for all your help and support.
I would certainly recommend Strattons and Partners to anyone for a professional and friendly service, and an agent that goes the extra mile.
Rosemary · 24 January 2023
★★★★★ 5/5
TrustpilotThe Coulsdon team were helpful and…
The Coulsdon team were helpful and knowledgeable from the first viewing to completion ensuring things ticked along nicely and provided advice and insights along the way.
Customer · 24 September 2026
★★★★★ 5/5
GoogleDylan was absolutely brilliant throughout the whole buying process, which I very much appreciated as a first time buyer! He helped out every step of the way and his local connections even helped expedite some processes which were getting stuck. Very responsive and proactive communication and just all around great to deal with. If/when I move on they’ll be my first phone call.
Charlotte · 27 March 2024
★★★★★ 5/5
GoogleWe would highly recommend Strattons and Partners. Nothing is too much trouble for Dylan and Alex. Both went above and beyond what we expected and we were extremely happy with their service. Dylan built relationships with the estate agents involved further down the chain to ensure things moved as rapidly as possible and our purchase subsequently went through in just over three months. Minor maintenance issues were arranged prior to our moving-in, so that when we completed, the house was ready for occupancy.
Sonia · 25 December 2022
★★★★★ 5/5
GoogleDylan and his team performed brilliantly as our agent for a recent house sale. They secured an excellent price for us in double quick time and provided top notch and friendly service throughout the process. Dylan identified many potential issues ahead of time and helped us resolve them quickly. Most importantly he and his team represented us exactly the way we would want to be represented in the process. We engaged them as our agents with high expectations and these were surpassed. Would recommend very highly.
Scott · 25 December 2022
★★★★★ 5/5
GoogleI recently bought a property through Strattons and I cannot recommend them enough! I was selling my own property privately and Alex was incredibly supportive throughout the process. He kept all parties informed at every stage and I am very grateful that he helped me to move into my new lovely home just before Christmas. Thank you!PositiveResponsiveness, Professionalism
Sarah · 25 August 2021
Agent replied · 23 June 2023
Hi Sarah, you were a pleasure to help along the buying journey and have got a super new home which we know will be great! Thank you for the kind review.
★★★★★ 5/5
TrustpilotGreat Service
The process has been great because the agent, Nailah Cave was great in making me get the property. She called me on the 3rd December and offered me the opportunity to view the property the same day, explained how the process will be should the landlord chose me as the preferred tenant. After been chosen as the preferred tenant, Nailah Cave was communicating with me throughout the process, on the 14th December I got a call from her that I'm all cleared from the reference company Goodlord. Nailah Cave was transparent throughout and she was very professional and respectful. Great service!Regards,Chernor Barrie.
Chernor · 14 December 2022
★★★★★ 5/5
Trustpilot: )) Aidan and Joanna at the Purley office…
Aidan and Joanna at the Purley office were an absolute pleasure to deal with. Their indepth knowledge of catchment and amenities was taylored to my requirements almost without me saying. They absolutely understood what I needed and were focussed and time effective showing me excatly what I was looking for. In an age of target driven sales it was a joy to finally meet a team who actually cared about my criteria and were motivated by an eagerness to give me what I needed - cannot reccomend them highly enough. Thank you Aidan ; )
Rox · 4 December 2022
★★★★★ 5/5
GoogleSelling our house with Alex was a totally personable approach. We felt like we were speaking with a friend. From the initial house visit, the care taken to explain and create the marketing materials, and the speed to get the property live and listed. It was a breeze! They have a client list which resulted in the eventual overseas buyer who was looking to upsize from their property to ours. The viewings fitted in with our family schedule and Alex brought the buyer on a Sunday to meet us to cement the deal after they viewed on the Saturday. Once the offer was accepted, the agents were on top of all the solicitors and was the reason the sale pushed through without delays. I highly recommend Strattons and Partners for anyone looking an exceptional and personable service.
Victoria · 25 November 2022
★★★★★ 5/5
GoogleWe recently sold our property with Strattons and Partners and would highly recommend them for your property transaction. From our first meeting to the completion of our sale, Alex has been extremely professional, going above and beyond in what turned out to be a tricky transaction (through no fault of theirs!). So glad they were recommended to us.
Louise · 23 June 2021
Agent replied · 23 June 2023
Louise and family - we are so pleased that you made the move and know you will be so happy in your new home and the next phase of life. You were great to work with.
★★★★★ 5/5
TrustpilotHelpful and Professional
From the very start George is very helpful and professional we kept notified of viewings, feedback and offers very quickly.
Dhanggels · 14 September 2024
Agent replied · 23 October 2024
Dear Dhanggels Santos,Thank you for leaving us a 5* review! We are delighted to hear that George was helpful and professional whilst finding you a tenant for your property. Your feedback helps us to continue to provide excellent customer service.Kind regards,ZoePA to Directors
★★★★★ 5/5
TrustpilotKristen Watson is a great agent
Kristen Watson is a great agent, we’re very happy with the service and our house.
Ali · 29 November 2024
Agent replied · 26 December 2024
Dear Ali,Thank you for leaving us a 5* review.We are delighted to hear that you were happy with the service provided by Kristen from our Purley team.We look forward to helping you again in the future.Kind regards,ZoePA to Directors
★★★★★ 5/5
TrustpilotFlat bought from Street Ahead Purley …
My aunt bought a 2 bedroom flat from StreetAhead Purley. Aidan was very informative and helpful of pushing the sale. My aunty is very frail but the ground floor flat suits her very well. We would not be able to move in within 6 weeks if Aidan was not involved. I highly recommend Street Ahead as they swiftly move in my aunty to her new flat within schedule. Thank you Aidan for your hard work .
Yannick · 25 March 2023
★★★★★ 1/5
TrustpilotInfo form far too long
Gave up after the fourth or fifth page of the form giving them info just to ask about viewing a house. I was only going to view as I was seeing some others in the area and might have been worth a look
Sam · 16 May 2026
★★★★★ 5/5
GoogleFrom start to finish our journey with Strattons and Partners was enjoyable and comfortable. Dylan guided us through the market and valuing our house, he didn't put ANY pressure on us to make a timeline to move but rather encouraged us to move at our own pace.
His knowledge of the industry and of the lay of the land in Bath was the killer combo. He knew how to sell our niche little street because he truly knew and believed in its worth.
When Dylan came to take photos he was so helpful in staging and advising on what would be the best shots of our house for the websites and sales. This included getting up on ladders and all kinds of tricks of the trade. The photos came out BEAUTIFULLY and really made our house shine on Right Move and other sites. The great photos made the rest of the process easier.
When we were ready to have Dylan host an open day he worked around our young family's schedule. He tailored the day to our message which he'd advised us on. We were happy in our old house but hoped for more, we didn't want to leave a great house until we found EXACTLY what we wanted. By focusing on this message rather than stoking a bidding war he actually attracted the kinds of buyers who would be interested and who would not get frustrated and ditch us half way through the process.
Thanks to Dylan's knowledge of our house and sales expertise he got us 11 views and 6 offers within 5 HOURS. He talked us through not only the values offered but the position of the parties. This advice was priceless as it helped us secure a really sound buyer.
After we accepted an offer he went above and beyond to guide us in our own house search. Even when we went for a house not sold by Strattons Dylan was 100% there for us. No question was too small for Dylan which was really encouraging. By setting up a WhatsApp for clear and open communication we skipped the typical back and fourth delays that most estate agents have.
Every step of the process after that Dylan was our go-to-guy. We relied on him and his expertise to advise us on when to chase things and when to wait, and all the confusing steps of moving the process along.
Buying a house is usually quite painful and long winded but we really felt Dylan was in it with us and we are completely confident there was no one we'd rather have worked with, nor anything we think could have been improved. We're in a house beyond our wildest dreams when this process started and that is 100% down to Dylan.
I would recommend Strattons and Partners to anyone looking to sell or buy a house. You won't find a better team in Bath.
I would also recommend Strattons and Partners if you think you might be interested in selling your house sometime in the next year or two. We took our time but having the photos and postings ready to go really put the control in our hands when we were ready to float our house on the market. They really don't put any pressure on you and if you were to change your mind they wouldn't hold it against you...it gave me such peace of mind to work that way!
Karyn · 26 October 2022
★★★★★ 5/5
TrustpilotHe was very kind and very professional
He was very kind and very professional, his attention to detail was very good. Helped me feel at ease.
Thank you very much.
Malachi · 28 September 2026
★★★★★ 5/5
GoogleExtremely pleased with Dylan, Georgie, & Alex at Strattons & Partners. Although, they were the seller's agents, they were always ready to answer questions and provide guidance to us when needed. Also, they demonstrated a strong sense of urgency and were continuously driving the sale to completion. We will be happy to use them one day for our own sale. A hearty recommendation.
Jared · 28 November 2025
★★★★★ 4/5
TrustpilotRenting is great. Property management not so much.
We found a great place to rent through them with minimal effort. Emma and Enzo were great to help us out in finding and securing the perfect home for us. They were quick in responding to all our queries and made sure that we were taken care of when they were out of office. Property management after renting, however, is quite slow which is handled by their other branch. It could be improved to make things and communication easier between the tenant and the landlord. A few things were not checked properly and one of our appliances caught fire in the first few days which was life threatening. We haven't heard anything from property management even after filing a query into it. Great for renting, not so great for property management.
Tishta · 1 October 2022
★★★★★ 5/5
TrustpilotKacey showed me the flat she did very…
Kacey showed me the flat she did very good job she profesional and punctual.i was happy to see this flat with her Iam very happy with youre service.Well done thank you
Eva · 4 August 2026
★★★★★ 5/5
GoogleHad the absolute pleasure selling my flat with Alex from Stratton and Partners. I was no longer local to Bath so relied on Alex to do do literally everything.
The flat had a water leak dripping in a pipe and Alex spent hours negotiating the housing estate politics to find the right person and a final solution.
He even waited in to let for a boiler service technician into the flat taking hours from his schedule..
All I can say is without doubt without Alex the flat may have sold, but definitely would not have completed.
He is a true gent and a credit to Bath and the estate Agency. Thanks Alex.
Paul · 26 September 2022
★★★★★ 5/5
TrustpilotHonestly this is the best estate agency…
Honestly this is the best estate agency I have come into contact with. Even at a point when I was a bit stress up Autumn was so patient and professional in handling my situation. Enzo quick update on my reference process with multiple email and phone calls was super amazing. Even after I have move in , Autumn was always available to assist me anytime I need their help.. Every agency need Autumn and Enzo to succeed. Thank you street ahead
Charlotte · 21 September 2022
★★★★★ 5/5
GoogleHad a really great experience buying our first home with Stratton's and Partners in Batheaston. Dylan and Alex were so helpful and approachable throughout the whole process from viewing to moving in. Dylan kept us regularly updated and was happy to help explain each step of the process to us, making us feel really comfortable. Would thoroughly recommend and really appreciated their personable approach. Thank you so much.
Becky · 29 September 2023
★★★★★ 5/5
TrustpilotGeorge Barnes is a very good assistant…
George Barnes is a very good assistant manager, he know to help new people on finding their property very well,he is able to keep calm when is needed and he explain very well when you don't understand certain thinks about property, moving and all the thinks what it's comes when we speak about property s.Thank you so much for your time and help George, Kind regards Larisa Erghelie
Larisa · 28 September 2023
★★★★★ 5/5
TrustpilotRenewal tenancy agreement
Tom has been instrumental in providing a smooth renewal tenancy renewal, professional, knowledgeable and amiable.
Mariana · 6 November 2024
Agent replied · 26 December 2024
Dear Mariana,Thank you for leaving us a 5* review! We are delighted to hear that Tom from our Asset Management team has provided a smooth experience for you during your tenancy renewal. We look forward to helping you again in the future.Kind regards,ZoePA to Directors
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