Trusted Agent profile · Bath
Verified
★★★★★
757 reviews across 4 platforms
1 Cleveland Place, Bath, BA1 5DF
Part of Martin & Co, see every office.
Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 757 reviews on four platforms, including 305 Google reviews rated 4.6.
305
Reviews on Google
This office
8
Reviews on Facebook
This office
106
Reviews on The Trusted Agent
This office
338
Reviews on Trustpilot
This office
Showing 105 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentMartin and Co Bath
Thank you to Martin and Co Bath for being so helpful and accommodating throughout the year during our somewhat complicated tenancy arrangement! The staff were especially helpful when I needed a reference provided for my new flat and when anything went wrong within the property with quick and clear communication.
5/5
The Trusted AgentFab
Bebe has been excellent at communicating with the landlord and us and helping everything run super smoothly!
Thank you Gabbi :)
4.6/5
The Trusted AgentBebe Noad
Bebe was brilliant, very friendly and personable. Also responded to all my emails quickly
Thank you Alex
5/5
The Trusted AgentBebe
Bebe was very helpful in showing me around the flat. She was knowledgable and very kind too!
Thank you so much for you kind review
4.9/5
The Trusted AgentAyla
Always really polite, helpful and quick to reply to any queries or requests for things that need doing in the property. I feel that the service is really good and easy going.
Dear Robert, Thank you for your generous review! It's heartening to hear that our team's politeness, responsiveness, and diligence have positively shaped your experience. We take pleasure in offering efficient service and ensuring your comfort. Do reach out for any future needs; we're here to assist. Warm regards, Ayla
5/5
The Trusted AgentVery helpful
Gaye was very helpful and friendly during the viewing. She was willing to answer all questions and really helped with the process.
I hope that you found your perfect property Alex.
5/5
The Trusted AgentBebe - Martin and Co
Bebe was very helpful and attentive, answered all questions and was extremely understanding and full of information.
Thank you very much for such a kind review.
4.3/5
The Trusted AgentVery good
Process has been quick and painless, felt very comfortable during house viewing
Thank you edward :)
5/5
The Trusted AgentGood renewal
Contract was renewed nicely
5/5
The Trusted AgentBebe
Bebe was lovely and very very helpful with all of my questions.
Thank you so much for your lovely review.
5/5
The Trusted AgentGreat service
Really understanding as our circumstances changed. Worked quickly to find us a solution. Thank you Ayla :)
5/5
The Trusted AgentExcellent service!
Can’t recommend Martin & Co Bath enough. In terms of getting the property let and management, everyone is friendly, knowledgeable and professional. Special mention to Claire who keeps us informed of everything going on at the property and works diligently to provide an excellent service all round.
5/5
The Trusted AgentReview of Ayla Quinton
Efficient and honest estate agent. Responded to emails quickly and let us know of problems and developments as they became known.
Dear George, thank you for your kind words and the 5-star rating. We pride ourselves on transparency and swift communication, so it's truly rewarding to hear about your positive experience. Your satisfaction is our top priority, and we're delighted to have been able to assist you effectively.
5/5
The Trusted AgentQuick and friendly
Bebe showed me around a lovely property in Bath which I had been wanting to view but was disappointed to see it was fully booked! Quick and friendly service and I was very pleased to actually get a call back for this property, which is hard enough in Bath currently! Sweet viewing and answered all questions. Would definitely recommend
Thank you so much Izzy, very lovely to meet you.
5/5
The Trusted AgentGood service
First time renting - extremely painless process and the staff were great and kept us updated with everything that was going on. 10/10
Dear William, Thank you so much for your wonderful review! We're thrilled to have made your first renting experience seamless and will continue to provide excellent service. Your feedback is greatly appreciated, and we look forward to assisting you in the future.
5/5
The Trusted AgentBebe
I have been communicating with Bebe throughout the process of finding a new home, and she has responded each time very quickly and efficiently and kindly - despite how many questions I seem to have! If all goes well I am looking forward to having her aiding the management of the property!
Thank you for your lovely review.
5/5
The Trusted AgentDavid & Bebe
We had viewed and subsequently had an offer accepted on a property that we were originally showed by David, and then showed by Bebe on the second viewing. They were both very approachable and knowledgable, and good at explaining things simply. I would highly recommend Martin & Co based on our experience.
On behalf of myself and Dave, Thank you for your lovely words.
5/5
The Trusted AgentExcellent Service
Fantastic work of Gaye, Ayla and team. We are grateful for the assistance, patience and expertise. We just moved out. Everything was smooth. Thank you for such amazing services! Highly recommended.
5/5
The Trusted Agentflat in Bath
proprietor and staff met all my requirements and kept me informed at all stages
Dear Brian, Thank you for your five-star review! We are delighted to have met all your requirements and to have kept you well-informed throughout. It is our utmost priority to provide transparent and efficient service. Your satisfaction is our reward, and we look forward to assisting you again in the future.
5/5
The Trusted AgentEverything was really easy!
I had to do the whole process remotely, and actually everything was made so easy - the 360 photos on the website, the video call viewing and all the paperwork could all be done remotely. No delays at all, everything was done so quickly, I am really impressed.
Thank you for your lovely comment
5/5
The Trusted AgentDavid is amazing
David was so kind and helpful and patient with helping us proceed with this house. We could not rate him high enough!
4.8/5
The Trusted AgentRenewal
Contract renewed for existing tenant. Good service and friendly, helpful staff. Would recommend.
Dear Valentina, Thank you for your kind review and for recommending us. We're thrilled to hear that you were satisfied with our service and that you found our staff friendly and helpful. We look forward to continuing to provide you with excellent service in the future. Best wishes, Ayla
5/5
The Trusted AgentPerformance
Great service and rent achieved.
Dear David, Thank you so much for your five-star review! We're thrilled to hear you're pleased with our service and the rental outcome. It's our pleasure to ensure our clients have a smooth, rewarding experience. We look forward to assisting you again in the future.
5/5
The Trusted AgentMartin & Co
I recently moved to bath thinking that it is easy to find a property to rent. For three weeks i was calling many agents with no luck in finding one. Until I called Martin & Co with the help of Marco I found a house the same as we were looking for. The staff are super friendly and helpful I would recommend them for sure.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ...Read all 5 from sellers
Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ...Read all 9 from buyers
I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ...Read all 21 from landlords
We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ...Read all 68 from tenants
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
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5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."
9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."
21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."
68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."
