5/5
Really useful and great letting agents.
Agent replied · 7 February 2024
Thank you Iain

Trusted Agent profile · Bath
Verified
★★★★★
757 reviews across 4 platforms
1 Cleveland Place, Bath, BA1 5DF
Part of Martin & Co, see every office.
Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 757 reviews on four platforms, including 305 Google reviews rated 4.6.
305
Reviews on Google
This office
8
Reviews on Facebook
This office
106
Reviews on The Trusted Agent
This office
338
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ...Read all 5 from sellers
Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ...Read all 9 from buyers
I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ...Read all 21 from landlords
We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ...Read all 68 from tenants
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
Every review we hold for the Bath office, from every platform, shown as written. First names only.
5/5
Really useful and great letting agents.
Thank you Iain
5/5
Very Accommodating
I have recently viewed a property here in Bath and the Letting negotiator was so kind and accommodating. She always respond quickly to all my queries and was very helpful all throughout. Her name is Roisin. Thank you ever so much Roisin. xx
5/5
Excellent
Excellent, friendly customer service. Always awkward to meet someone new for the first time so to have someone friendly and to make little jokes with us whilst maintaining a professional experience was very welcoming and gave us the impression we could trust this person and be open and honest.
5/5
Finding a place to rent in Bath at the moment is challenging to say the least. Sarah from Martin and Co has been a massive help in finally securing my new flat. She offered enthusiasm, great communication and kept to her word! Would definitely recommend!
4/5
Good service, friendly staff
Martin & Co have been consistently friendly, helpful and quick to respond to my requests during the 5 years that I have been renting through them. As a tenant it is important to have a good relationship with your letting agency, and I am really happy with the service that they have provided.
5/5
The estate agent that showed us round…
The estate agent that showed us round was very informative and friendly, and was honest about the property. She was prompt and although the property wasn’t to our liking told us she would happily add us to the emailing list for other properties that may be suited to us.
5/5
The team are very helpful and kind and…
The team are very helpful and kind and respond to emails quickly as well as take actions on issues which one has. They have been nothing but kind to my house mates and I and have helped us throughout our process in securing a house for our academic year.
5/5
I have been dealing with Martin & Co…
I have been dealing with Martin & Co for the past couple of years and they have always been very helpful with any requests/questions I had. They were also very quick to respond and any issues were dealt with in a timely manner.
5/5
The staff at Martin & Co were extremely…
The staff at Martin & Co were extremely helpful and friendly when I locked myself out of my flat.
Thank you, it was lucky I was burning the midnight oil that evening!
5/5
Great approachable people
I have nothing but praise for the letting team at Bath office. Always efficient, kind and effective. That’s what we all need. Maybe you too!
5/5
Excellent
I asked Martins to market/sell my property in Bath. They were very professional, efficient and more importantly, helpful and friendly. Highly recommended.
5/5
Letting agent who is committed
Very helpful and genuine
Thank you John.
5/5
This Property Agency has a fantastic…
This Property Agency has a fantastic team who advise,execute and manage my property portfolio with assurance and excellence. They are friendly and really helpful and I can't recommend them enough for any Landlord or Tenant who requires their assistance.
5/5
Smooth administration, friendly staff
I recommend Martin & Co Bath. The staff is very helpful and the renting process was smooth.
Thanks Erika.
5/5
Interaction with staff
Friendly, helpful, sought to check information when unsure. Called back immediately when realised up to date information
Many thanks, glad we could be of help.
5/5
Great Letting Agent
I had the pleasure of dealing Martin’s as my letting agent. Always kind, courteous and effective dealing with occasional issues within the property.
4/5
Easy to work with
Easy to work with. The team are quick to respond to any queries and are very friendly.
Thanks for your kind words.
5/5
5 stars!
Friendly, reliable and helpful!
Many Thanks
5/5
Very efficient
Very efficient, they have been able to diffuse so dire situations. They are always keen to help.
Thank you Elizabeth. We hope you are happy now and everything has worked out for the best.
5/5
Made request for letter confirming…
Made request for letter confirming residency several years ago. Request met politely, immediately, very impressive service.
Thank you Richard, glad to be of assistance.
5/5
360⁰ tour
The 360⁰ tour was done quickly and efficiently. Friendly service too.
Thank you for the review, much appreciated :)
5/5
Great service
Martin and Co are consistently efficient and pleasant to deal with. They have looked after my rental property for nearly 4 years. They deal with all the property management issues in a timely manner and keep me fully informed.
5/5
We met with Meredith on Saturday to…
We met with Meredith on Saturday to show us an apartment in central Bath. Meredith listened to all of our requirements and questions and guided us around the property. I would visit and feel confident using Meredith at Martin & Co.
5/5
Excellent
Excellent, professional, responsive and friendly agents that have been a dream to engage with as tenants.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."
9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."
21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."
68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."