Trusted Agent profile · Bath
Verified
★★★★★
757 reviews across 4 platforms
1 Cleveland Place, Bath, BA1 5DF
Part of Martin & Co, see every office.
Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 757 reviews on four platforms, including 305 Google reviews rated 4.6.
305
Reviews on Google
This office
8
Reviews on Facebook
This office
106
Reviews on The Trusted Agent
This office
338
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ...Read all 5 from sellers
Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ...Read all 9 from buyers
I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ...Read all 21 from landlords
We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ...Read all 68 from tenants
We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.
Showing 105 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentGreat persistence and very professional
Gaye was absolutely fantastic! We unfortunately had several failed sales processes but every time Gaye found new purchasers within days. Gaye kept us informed at every step and her patience and persistence made the difference - we would highly recommend Martin & Co, Bath!
We got there in the end!
5/5
The Trusted AgentAmazing customer care
I have been searching for a family let on behalf of my daughter who is returning from abroad so I have contacted every estate agent in the Bath area as there is such a shortage of properties. Sarah stood out as the one person I felt was really going to help me, not the standard “ sorry nothing available “ She came across as genuine and professional, explained the situation kindly but honestly, she told me she wouldn’t forget me and she didn’t ! Although I eventually found a property through another agency , I wish it had been through Martin and co because I know that it would have been a pleasure to carry on the process with Sarah. If Sarah is a reflection of the rest of Martin and co then go with them !
4.9/5
The Trusted AgentGreat Agent
My flat mates and I have recently secured a student accommodation with Martin & Co. for our next academic year. Every step of the process was clearly explained and Bebe was always very responsive to our questions.
Thank you for your lovely review
5/5
The Trusted AgentBebe
Bebe has been really friendly to deal with and super helpful with all aspects of a potentially quite difficult let, her great communication has helped a lot and things have progressed well so far
Thank you so much David, fingers crossed.
5/5
The Trusted AgentQuick and helpful responses
We have always had extremely quick and helpful responses when emailing and the team, including Ayla and Gaye, have got all of our queries passed through to the landlord.
Many thanks for your kind words it much apricated by all of us.
5/5
The Trusted AgentTenancy Renewal Experience
Ayla was professional and speedy. Job done with no fuss.
Dear Josh, thank you so much for your wonderful review! We're thrilled to hear about your positive experience. Our team is dedicated to efficient and fuss-free service, and it's great to know we hit the mark for you. Looking forward to assisting you again in the future!
5/5
The Trusted AgentGreat service :)
Thank you to Bebe and the team for helping me with my search. Excellent communication, smooth process from start to finish and always with a smile on her face!
Thank you so much for your kind review.
5/5
The Trusted AgentVery helpful
Bebe was really helpful and knowledgeable while showing us around the flat and answered all our questions. She was punctual and took her time to show us around and explain the property.
Thank you for your lovely review
5/5
The Trusted AgentAyla
Ayla has been incredibly helpful and communicative throughout the entire moving process. Gave us peace of mind and confidence using Martin and Co
5/5
The Trusted AgentAyla Quinton
Ayla was consistently helpful and made moving into our first home as easy as possible. She continuously showed us support throughout this process.
5/5
The Trusted AgentCourt Farm Viewing
Bebe was incredibly friendly and professional. She gave us a call to make sure we were able to find the property easily and answered all of our questions.
Thank you very much Kim
4.7/5
The Trusted AgentSuperb management
Always respond quickly and throughly, and Ayla has been great at getting the latest contract set up swiftly
5/5
The Trusted AgentGreat House Viewing
Our lettings agent Bebe was super friendly and very helpful and accommodating during the viewing. She took her time showing us around and was very willing to answer questions.
Thank you so much :)
5/5
The Trusted AgentReally friendly and informative
Bebe was really friendly and easy to deal with. She was very informative about the property too. We would happily deal with her and Martin and Co again
Thank you so much Joe
5/5
The Trusted AgentDavid minors
We have yet to sell our home in a tough market. David keeps us up to date and is very informative. The feedback from viewings is swift. He knows our area and I’m sure this knowledge helps bring in interest. We have also had interaction with Gaye who is also very helpful and professional
5/5
The Trusted AgentGood knowledge
I contacted Martin & co for some general advice and Isla was very helpful about the lettings process . I hope to find a house with them
Hi Lauren, thank you very much for your kind feedback.
4.9/5
The Trusted AgentProperty viewing- Bebe
Bebe was very helpful, gave a good explanation during the viewing and was very quick to reply to emails and helped guide us through the whole process
Thank you so much for your kind review Will.
4.7/5
The Trusted AgentQuick and professional contract renewal
Thanks to Ayla for quick, easy and responsive contract renewal. Very professional and helpful.
5/5
The Trusted AgentSmooth move out process
Thank you to Ayla and the Martin & Co team for a smooth move out process and deposit return negotiation
Thank you so much for you kind review.
4.2/5
The Trusted AgentViewing review
Bebe was really warm and welcoming when she was showing me around the property and has been very helpful in ongoing communications.
Thank you Megan
5/5
The Trusted AgentGoogle review
All the staff at Martin & Co, Bath are extremely efficient at what they do. I have always found them to be very helpful and friendly when dealing with any problems or difficulties that may be raised. They are very professional in their attitude and can be relied upon to carry out their tasks with skill and precision. I would be happy to recommend them as property managers.
5/5
The Trusted AgentGreat service, would recommend.
Bebe was very helpful. Quick, smooth, and informative viewing process. Swift, informative, and assuring answers to questions.
Thank you so much for you kind review.
5/5
The Trusted AgentLovely and friendly
Sarah was absolutely wonderful, and made the process nice and easy- usually I get stressed when meeting agents but she was really professional yet easy-going and made me feel at ease. 10/10
Thank you Demi.
5/5
The Trusted AgentMoving out process
Thank you very much Ayla and Bebe for all the help provided through the entire move out process!All the 👌 best!Camelia Pop
Thank you so much for you kind review :) all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."
9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."
21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."
68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."
Tell us what you need and we'll pass your enquiry to Martin & Co Bath and up to three other top-rated agents near Bath.
