Whiteley Helyar Bath and North East Somerset reviews

★★★★★ 5/5

Google

I recently purchased my first flat through Whiteley Helyar and can't recommend them enough! Following my offer being accepted, there were a few things that cropped up in the building survey that confused me as a first time buyer but Emma put me in contact with all the right people for advice which was so helpful being new to the property market. Emma was always very responsive to emails and we often hopped on the phone to each other to go through details. She was also extremely helpful in recommending solicitors and letting agents. Had a great experience and am so thankful for all their help!

Hannah · 26 October 2022

★★★★★ 5/5

Google

I recently sold my property in Batheaston with Whiteley Helyar. Throughout the process from valuation, they were great. We had to switch buyers through the process and they were very responsive to this. Particular thanks to Emma and Andy. Recommended!

Mark · 23 February 2025

★★★★★ 5/5

Google

I sold my tenanted flat in Bath with Whiteley Helyar and I cannot praise Rupert and his team highly enough. It was refreshing to deal with people who engage with you, understand your situation, offer sensible advice and guide you through the process. As I was living some distance from Bath they oversaw and organised everything, with Emma providing me with regular updates. I felt they supported and encouraged me throughout and achieved an very satisfactory result.

Roy · 26 October 2022

★★★★★ 5/5

Google

Highly recommend. I can't fault this company at all. From the word go, Rupert was very informative, helpful and incredibly professional. He knows his stuff & his endless enthusiasm goes a long way. Nothing was too much trouble. Thank you so much for making this a stress free transaction.

Katrina · 26 August 2024

★★★★★ 5/5

Google

I would definitely recommend Dominic and his team at Whiteley Helyar to anyone buying or selling their property. They have just helped us complete our fairly protracted sale and Dominic’s experience, positivity and honesty kept us all on track. We were kept completely in the picture, always got a call back, and really felt that the team was doing it’s very best for us. I don’t believe that we could have asked for more.

Cathy · 26 October 2022

★★★★★ 5/5

Google

From Rita Keeping- 'Ticking all the boxes' Buying a property can be very stressful and as a lady of a certain age searching for her forever home, I expected this to be a hugely daunting experience. I needn't have worried as I was in the capable hands of Whiteley Helyar. Rupert Hart and his team were very encouraging and supportive throughout the whole process. My man dealings were with Rowan Payne who was amazing and went way 'above and beyond' all expectations. He was patient, kind, understanding and showed genuine concern for me, which I found heart warming. Rowan matched me with a bungalow which ticked all the boxes, and I cannot thank him enough. I Can highly recommend Whiteley Helyar and Rowan Payne.PositiveResponsiveness, Quality, Professionalism, Value

AK · 26 October 2021

★★★★★ 5/5

Google

Within the last week, we have completed on a house purchase with Whiteley Helyar. Rupert Hart was managing the purchase for us and we were absolutely thrilled with his honesty, integrity, and great sense of humour, along with outstanding communication throughout. We have never purchased/sold a property before with Whiteley Helyar, but what a refreshing change as a Purchaser to be valued and treated the same way as a Vendor. We have always found with other Estate Agents, that Purchasers are treated very differently to Seller’s, but this was not the case with Whiteley Helyar. If every Estate Agent adopted the moral compass of honesty and integrity for Purchasers that Whiteley Helyar demonstrated with us, then purchasing a property would be a breeze. Rupert Hart and his Team are heads and shoulders above the rest of the Estate Agents in Bath. It was an extremely challenging conveyance to say the least of a deceased sale with Executors/Beneficiaries living all over the UK and the other side of the world! Therefore, the negotiating process with differing time zones etc was extremely challenging and at times fraught, but Rupert softened all of this worry for us. We truly believe that we would not have completed on the crucial date if Whiteley Helyar/Rupert had not been handling this purchase and it could have been a completely different outcome if it had been handled by another Estate Agent. The service was absolutely faultless considering the challenges that were thrown at WH. We would have no hesitation whatsoever in recommending Rupert Hart and Whiteley Helyar and we would certainly sell our next property with them. My confidence has been restored in that there are respectable Estate Agents out there that not just look after Vendor's, but Purchaser's too!PositiveProfessionalism

Marcia · 26 October 2021

★★★★★ 5/5

Google

Whiteley Helyar George Street Bath. From beginning to end were fantastic, Hardest part was choosing the right company to go with, But when Andy visited I knew he would sell my property and give the best support and service possible. I couldn't fault any part of this process this was the quickest sale within 3 weeks, the support received from Andy was over and above his job description helping with all details either I or the buyer may need. Emma was great at her contact and viewings. with great communication and support. Record sale with a top company, Thank you gold standard service.PositiveProfessionalism

Nicola · 26 October 2021

★★★★★ 5/5

Google

I would like to recommend Rupert and the team at Whiteley Helyar for their professional and responsive service in an extremely challenging year. Our sale was largely handled by Rupert, but it was a real team effort. Any time we called, all members of the team knew who we were and were up to speed on our sale. Rowan was particularly encouraging and supportive. Rupert's knowledge of the Bath market is extensive and certainly contributed to a successful outcome. The team always responded to any call in a timely manner, including outside office hours. I would have no hesitation in using their services again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 26 October 2021

★★★★★ 5/5

Google

We recently purchased a property from Whiteley Helyar and I can say that dealing with Rowan made the whole process a breeze. He was professional, proactive and used his initiative to ensure our purchase went through in the fastest possible time, chasing the chain and ensuring a couple of issues were swiftly dealt with. I also very much appreciated his flexibility and communication. He even dropped the key around to me at the property upon completion so I didn't have to make a trip into town with my baby which was greatly appreciated.PositiveResponsiveness, Quality, Professionalism

Fiona · 26 October 2021

★★★★★ 5/5

Google

We bought our property through Whiteley Helyar a couple of months ago and they were absolutely brilliant. Rupert in particular, went above and beyond - nothing was too big an ask. He was professional, responsive and great at communicating things down the chain. We had a number of issues throughout the purchase and Rupert kept our spirits up and kept us smiling despite the stress of it all. I genuinely believe that if it wasn't for Rupert and Whiteley Helyar, the sale may have easily fallen through. Andy and Emma were also fab...I would highly recommend this estate agents to anyone, what a great team!

Tori · 26 October 2021

★★★★★ 5/5

Google

We had a brilliant experience finding and purchasing a house through Emma at Whiteley Helyar. We were not in the country at the time and she was a wonderful communicator, always keeping us in the loop and following up. She even stayed on top of the solicitors and broker, helping to keep the process moving and pushing the sale across the finish line at the end! Thanks so much, Emma!

Laura · 9 May 2025

★★★★★ 5/5

Google

At the point when we decided to sell our central Bath maisonette, we were apprehensive about which estate agent to choose in a challenging market. From the outset, Rupert and his team, in particular Dominic, Christine and Rowan, left no stone unturned and worked tirelessly to ensure that we reached the finishing line. It was a pleasure to deal with each of them and an absolute breath of fresh air to receive such personal and attentive service. We cannot thank and recommend Whiteley Helyar enough for going above and beyond the call of duty for us.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 26 October 2020

★★★★★ 5/5

Google

I sold my property through WH recently. The team were brilliant from start to finish. They were professional, efficient, communicative, friendly and so helpful. They kept me well informed about the whole process and ensured things moved along smoothly and quickly. They offered additional advice when needed, for example about removals and storage. The photos they took were great and they were so considerate when doing viewings (I have 2 cats!). They kept in touch by phone as well as email to give feedback about viewings and to give support and advice until the sale completed. This personal touch made such a difference. Even when my sale had gone through Rowan kept in touch to ensure the next stage went well for me. I would totally recommend Whiteley Helyar.

J · 26 October 2020

★★★★★ 5/5

Google

From the very first moment, we knew we’d found an excellent property agent to arrange the purchase of our new home in Bath. We met Christine who was friendly and welcoming, and who had all the information we needed at her fingertips. Throughout the buying process, Christine was helpful and communicated very well, returning phone calls and replying to e-mails very quickly, and making arrangements to visit the house with us when we needed to do measuring and check on a few other things. We completed in good time and now have the keys to our new home in Bath! Thank you to Christine and the team at Whiteley Helyar. We are very grateful for your excellent service. Ingrid and James

Ingrid · 26 October 2020

★★★★★ 5/5

Google

Whiteley Helyar have recently sold my house and my experience of Rupert and the team has been fantastic. I deal with a lot of estate agents in my own business and it is rare to find a team so competent, passionate and efficient. Rupert in particular has been an absolute star, he is a pleasure to do business with, and I know I am a picky customer! I would recommend Whiteley Helyar very highly, and should I need an agent in Bath in the future I would choose Rupert and the team without question.PositiveResponsiveness, Professionalism

Sarah · 26 October 2020

★★★★★ 5/5

Google

Whether purchasing or selling a property in Bath I couldn't recommend anyone better than Whiteley Helyar. The level of service provided is in a league of its own. Andy was brilliant and was key in chasing the chain and getting us to completion dealing with any issue efficiently. A professional, knowledgeable and friendly estate agent.. 100% recommend and will be using them again without fail.

Chris · 26 October 2022

★★★★★ 5/5

Google

Excellent service both buying and selling. Was kept informed every step of the way, with wonderful assistance from Rupert and Emma, who were both fun, and professional, to deal with. Highly recommended firm.

Mark · 2 November 2024

★★★★★ 5/5

Google

If you want to buy or sell a property in Bath or the local surrounding area then I would not hesitate to recommend Rupert and his team at Whitley Heylar more highly. Having sold a property that had been owned for a long time, Rupert handled the whole process extremely well with professionalism, very prompt response times and very courteously. It made the whole process much easier and a pleasure to deal with them all. Thank you.

Claire · 26 October 2020

★★★★★ 5/5

Google

I have used Whiteley Helyar a number of times and have always been completely satisfied. Together with a friendly, courteous and helpful team of staff, Rupert is most attentive and extremely thorough throughout the process, communicating with all parties effectively and ensuring a smooth and timely completion. He is honest and straightforward with his appraisal of the market, professional and prompt in providing updates, thus, giving me the confidence and assurance that I will receive both an excellent and personal service. I would have no hesitation, whatsoever, in recommending Whiteley Helyar.

Declan · 27 October 2019

★★★★★ 5/5

Google

Emma was just incredible!! I feel enough credit can not be given to her. She really did take the pain and stress out of the transaction and dare I say it made it an enjoyable one. She was extremely friendly professional and knowledgeable- I wouldn’t hesitate to use her again or recommend her! A big thank you Emma from Matt and I :D xx

Abby · 26 October 2022

★★★★★ 5/5

Google

Rupert and his team offered a first class service. The process ensured a seamless transition from start, through to completion. Always updated on proceedings which was extremely welcome. Would highly recommend.

Evelyn · 11 November 2024

★★★★★ 5/5

Google

I would highly recommend Whiteley Helyar (Andrew is brilliant). All the team were a delight to deal with and their helpful, professional and knowledgeable approach was a breath of fresh air. I would most certainly use Whiteley Helyar again for any future purchases or sales and recommend you use them also.

Jon · 26 October 2023

★★★★★ 5/5

Google

I was a mere purchaser but from that end of the telescope it felt as though the team of Christine, Angelar and Linda were on my side, such was their help and advice in securing the purchase in a competitive field. Clearly they take all comers very seriously and go beyond the norm in providing advice and guidance extending to best available builder, garage, doctor, dentist etc . Brilliant and professional throughout the process and afterwards too. Thank you all - top marks across the board!! Ivor and Sara Milne

Ivor · 27 October 2018