5/5
TrustpilotMister Andrew Twagira was the best…
Mister Andrew Twagira was the best agent i coudl've get, helpful, easy to talk with and quick, he was able to give me a great experience and image of Knight Frank, which i recommend 100%.
Trusted Agent profile · Bath and North East Somerset
Knight Frank Bath Sales reviews in Bath and North East Somerset
★★★★★
328 reviews across 2 platforms
4 Wood Street, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ
Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 328 reviews on two platforms, including 154 Google reviews rated 5.0.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
Agent replied · 23 May 2026
Hi Catherine, Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you. Best regards, Ava
5/5
TrustpilotKavita and Katie are great.
Agent replied · 10 October 2026
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
Google“Our thanks go to Charlie Taylor of Knight Frank Bath who, from the start, handled the purchase of a Grade2 Farmhouse and adjoining land plot professionally and fairly. Charlie made sure that normal issues over condition and prior works on Grade2 listings were dealt with smoothly, and explained the seller and buyer's concerns properly to the other. This greatly helped the speed of the exchange, which could otherwise have become bogged down in the necessary legal process where, without precise local knowledge, lawyers naturally try to protect their clients.” Tristan and Carina Howitt, Singapore.
Agent replied · 25 October 2024
Dear Tristan and Carina, I'm delighted the move went well and that we could help the process go as smoothly as possible for you. Best wishes Charlie
5/5
GoogleI could not have asked for anyone better than Sam Daniels to guide me through the maze of purchasing a home in central Bath. He was highly efficient and focussed on finding absolutely the right property for me. Knowledgeable about property purchases and sales, areas that are invariably stressful, Sam made the whole process as enjoyable and simple and as straightforward as possible. Much about home-buying is about being in the right place at the right time, but with his finger on the pulse, Sam was instrumental in helping to speedily achieve a most satisfactory outcome. I am very grateful to him. Sam is an asset to Knight Frank. I wholeheartedly recommend him to friends looking to buy or sell in Bath and I wish him every success for the future.
Agent replied · 25 October 2024
Thank you Hector, it was a great pleasure to meet you and to guide you through the process. You have a wonderful home in Bath and I am genuinely pleased that I was there to help facilitate your move. I look forward to keeping in touch. With the very best of wishes, Sam.
5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Agent replied · 22 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross
2/5
GoogleReview from a potential buyers perspective - we saw a property in Widcombe on 27 January. We were interested but had questions the lady showing us around couldn’t answer (re parking, Garage etc). We were advised we’d get a call on the Monday to answer them. Over two weeks later and we have only today had that follow up call! We viewed a number of other properties that day and received follow up calls from everyone estate agent apart from Knight Frank. We have since offered on another property.
Agent replied · 25 October 2024
Dear Ms Yells, We are so sorry that our service fell short with regard to your viewing, it is our policy to follow up all viewings so that we can answer more detailed questions. I did try calling Dominic after your viewing but when I didn’t get through to you I should have left a message and tried again. Please be assured that we are very focused on our customers’ experience with us, for both buyers and vendors, and we are always striving to improve. We wish you luck with your new purchase, and please don’t hesitate to get back in touch with us if we can be of any help. Best wishes, Charlie Taylor charlie.taylor@knightfrank.com 01225 325999
5/5
GoogleSelling an unusual property in difficult family circumstances was stressful, but we were glad to have chosen Knight Frank to be our agent: Francesca in particular proved to be a great support. She was thoroughly professional and readily available, even outside normal working hours, to provide clear advice, progress reports and reassurance. As well as being effective, she had the human touch and this made it both a pleasure and a relief to have Knight Frank on our side. If selling/buying in Bath again, we know our first port of call.
Agent replied · 25 October 2024
Thank you for your kind words Mark, it was wonderful to have had the opportunity to work with you on such a special sale. It is definitely one that will stay with me throughout my career. Kindest regards, Francesca.
5/5
GoogleFrancesca Leighton-Scott, Associate at Knight Frank, had a very professional, very pro-active and totally supportive approach to the sale of our house from the outset and throughout . Francesca took the time to get to know personally our relatively unique German build house, produced a fantastic brochure and undertook 90%+ of the viewings. Her advice throughout the whole selling process was invaluable. We would thoroughly recommend Francesca and would have no hesitation in using her again ourselves.
Agent replied · 25 October 2024
Thank you for your kind words, John. It has been an absolute pleasure getting to know you both and working with you to achieve this wonderful result. Kindest regards, Francesca.
5/5
TrustpilotAva Ho , property manager review
Ava Ho is our property manager. Since she came on board, we get excellent service and she always follows up on issues diligently .
Agent replied · 23 May 2026
Hi Ms Poon Thank you very much. I am always happy to assist. Best regards, Ava
5/5
GoogleSam was superb from start to finish. Professional, punctual and always willing to go the extra mile. When we come to sell we will def be going straight to Sam at knight Frank. Unbelievable support - thank you. Simon, Eleanor, Caspar and Georgina.
Agent replied · 25 October 2024
Thank you so much for your glowing feedback! We're thrilled to have been of assistance and can't wait to work with you again in the future, you know where to find us. Gratefully, Sam and the Knight Frank team.
5/5
GoogleWe purchased a property in Bathwick in early August. Sam Daniels looked after us from the outset. His conduct, assistance and knowledge were exemplary! I would highly recommend anyone wishing to purchase a property in Bath to seek him out! He made the whole process a pleasure. He’s simply a huge asset to Knight Frank.
Agent replied · 22 October 2025
Thank you so much for your kind words. It was a real pleasure helping you with your purchase, and I’m delighted to hear that the experience felt smooth and enjoyable from your side. It was great working with you. Wishing you all the best as you settle in, all the best, Sam
5/5
TrustpilotProblem solved quickly
Thanks for swiftly handling an appliance issue in the flat. Landlord's agency resolved the matter quickly and all works well now. Very efficient communication with the agency and contractor via a web portal.
5/5
GoogleWe recently appointed Knight Frank on the sale of our property in Bath and were delighted in the successful outcome. Sam Daniels at Knight Frank, Bath was the agent responsible for managing the sale and he was highly professional and diligent in dealing with all parties concerned through out. I would highly recommend Sam as a first point of contact to anyone considering the sale or purchase of a property in Bath. Gareth Stubbings
Agent replied · 25 October 2024
Gareth, thank you. It was a pleasure and I am pleased to know you are happy. Your quality of work was flawless, I look forward a working with you again. All the very best wishes, Sam.
5/5
GoogleWe worked with Fran Leighton-Scott on the sale of our property and I am happy to say she was a delight at every stage of the process. The two main things that mattered to us as clients were communication, to know what is going on and having somebody on your side who knows how to close out the deal. On both fronts Fran and the larger KFR team that supported her were top drawer!
Agent replied · 25 October 2024
Hi Brent, on behalf of the whole team thanks so much for your lovely review. It was great working with you both, and I am so pleased with the result. Kindest regards, Fran
5/5
GoogleFrancesca Leighton-Scott at Knight Frank was super wonderful throughout the process of selling our home in Somerset. As we were overseas clients selling our home in the UK, it required Francesca to be more involved than a usual transaction. She was super on top of everything and was impressive at every step. Francesca was also just lovely to deal with throughout the process. We’d happily recommend Knight Frank and Francesca Leighton-Scott! Cheers.
Agent replied · 25 October 2024
Hi Jen, Thanks so much for completing the review. It was a pleasure to work with the team at PBM, and to be involved with the sale of the house for the family. Very best wishes to you all, Francesca.
5/5
TrustpilotBeth Tighe was excellent!
Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!
5/5
TrustpilotHannah Beck is just ...brilliant!
As a relocation agent, Hannah Beck is very professional and so flexible with her time, for both my clients and me. Her support truly made a difference throughout the process.
5/5
GoogleWe just purchased our new home through Knight Frank Bath. Francesca Leighton-Scott found exactly what we were looking for and was very pro-active, keeping everything moving along. She was extremely helpful and although the purchase hit a few bumps, her professionalism shone through and we got there in the end. Francesca made the whole process enjoyable and we very much appreciate her help. We wholeheartedly recommend Francesca and Knight Frank.
Agent replied · 25 October 2024
Dear Daryl, thank you for your kind words and for taking the time to compose this for me, it really is appreciated. I do hope that you will all thoroughly enjoy the house, and make lots of great memories there. Kind regards, Francesca.
5/5
GoogleWe have just purchased a very pretty cottage through The Bath office of Knight Frank. Francesca Leighton Scott their senior sales negotiator dealt with our purchase....she was extremely helpful and professional, nothing was ever too much trouble! It's always useful when you have direct contact, especially when questions need to be answered Francesca was always available....if not she would swiftly call you back. Thanks Francesca and the Bath office for a speedy purchase!
Agent replied · 25 October 2024
Dear Kim Many thanks for your kind words, and taking the time to provide feedback. I hope that you are settling in well and enjoying life at the cottage. Best wishes, Francesca
5/5
GoogleKnight Frank is very engaged in the local community, particularly through their sponsorship of Bath RFC Juniors and Ladies rugby teams. This has helped us to buy new kit and equipment for over 200 players this year and to support them for the next two seasons. Many thanks to Charlie Taylor and his team. We are thrilled to have them as our main sponsor. - Mark Donovan, Chairman Bath RFC Juniors.
Agent replied · 11 January 2025
Thanks Mark, I am so pleased we are involved again. Rugby is such a massive part of Bath life.
5/5
TrustpilotQuick response
Joanna and Daniel have always been really responsive and professional when we needed repairs.
Agent replied · 23 May 2026
Thank you Laura for your kind review and for taking the time to leave your feedback. Thank you. Joanna and Daniel
5/5
TrustpilotHassle free letting process
We were kept informed and up to date on all issues regarding the letting of our property. All the team involved acted very professionally.
5/5
TrustpilotLouna was very communicative
Louna was very communicative, and an excellent agent to deal with all round - promptly helping with EICR checks and tenant changeover
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