Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrancesca Leighton-Scott and Giselle Holman were both a pleasure to work with during our recent house purchase. We found them to be professional, quick to respond and committed to supporting the conveyancing process. We have also found them to be helpful post-completion with addressing issues outstanding with the vendors. We would be happy to work with them again.
Stefaniesmitchell · 26 October 2021
Agent replied · 25 October 2024
Thank you so much Stefanie. We hope that you and the family are enjoying your new home. Kindest regards, Francesca & Giselle.
★★★★★ 5/5
GoogleWe had such an incredible experience with Knight Frank Bath when buying our home. In particular Francesca was the best estate agent we’ve dealt with by a long mile. She was always available and quick in responses throughout the whole process. We would now only exclusively deal with Knight Frank Bath in the future. Thanks so much.
Hassan · 26 October 2021
Agent replied · 25 October 2024
Thank you so much Hassan, it was an absolute pleasure working with you. Kindest regards, Francesca.
★★★★★ 4/5
TrustpilotRental and transition to occupancy …
The agency has been very professional and we have been satisfied
Zethe · 19 May 2026
Agent replied · 23 May 2026
Thank you so much for your feedback and kind words about our team and service. We’re really pleased to hear you’ve had a positive experience with us.
We will, of course, try to support and assist you throughout your tenancy and jump in wherever we can, even though the property is managed by the landlord.
Tina
★★★★★ 5/5
GoogleI had a very unique, personal request regarding a viewing of a house. Phoebe Middleton, from the Bath branch, went over and beyond to help me. My request has been very successful. Nothing was too much trouble and the request has been handled in the most professional way. In my experience this estate agent really care and do all they possibly can to help their clients!
Rowena · 10 October 2024
Agent replied · 25 October 2024
Thank you Rowena, it was a pleasure to assist you with your query. Wishing you all the best, Phoebe
★★★★★ 5/5
TrustpilotExtremely professional service
Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.
Katie · 17 September 2026
★★★★★ 5/5
GoogleGiselle and Francesca were brilliant to deal with during our recent house purchase. They kept us up to date with what was happening and did all they could to ensure that the completion date didn't get too delayed, despite quite a few complications to overcome. We would certainly recommend them both to future house purchasers/sellers.
Cordelia · 26 October 2021
Agent replied · 25 October 2024
Thank you Cordelia, it was a pleasure working with you both; it was great to see you and I am so pleased that you are enjoying your new home. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotFriendly professional service from a…
Friendly professional service from a very competent team
Clive · 21 May 2026
Agent replied · 23 May 2026
Thank you Clive.
It’s a pleasure working with you and thank you for taking the time to leave such a lovely review.
Kavita
★★★★★ 5/5
GoogleFrancesca was brilliant throughout our recent property purchase experience. She was clear and responsive as well as thoughtful and proactive. I would recommend her and would certainly look to use her again.
Ted · 30 November 2023
Agent replied · 25 October 2024
Thank you so much Ted! It was an absolute pleasure working with you both and I am so happy for you. Kindest regards, Francesca
★★★★★ 5/5
TrustpilotLiam from the Battersea team is a great…
Liam from the Battersea team is a great guy. Super quick and helpful and makes sure the process is as smooth as possible. Can highly recommend.
Na · 18 December 2025
Agent replied · 23 December 2025
Thank you for your kind words. It has been a pleasure assisting you!
Liam and the Knight Frank Battersea Lettings Team
★★★★★ 5/5
TrustpilotSo happy to have Knight Frank on my side
Knight Frank's Lettings Management department had looked after my Isle of Dogs (E14) house while I was abroad, so when it came to the moment to sell, it was natural that I ask them to help. This was the first time I've sold a house, so I needed someone to guide me through the process and to help me get the best deal possible.
Tim · 20 October 2025
★★★★★ 5/5
TrustpilotVinoath Selvakumar (Vinnie) has been a…
Vinoath Selvakumar (Vinnie) has been a great help. Always responsive and feels like he has our back when dealing with the landlord. Thanks for all the help negotiating no rent increase for this year Vinnie!
Josh · 19 September 2025
Agent replied · 22 September 2025
Dear Josh,
Thank you for the lovely review.
It has been a pleasure to assist you in your renewal.
Kind regards,
Vinnie
★★★★★ 5/5
TrustpilotKatie & Kavita at Ascot Lettings
I have been dealing with Katie & Kavita in the Ascot Lettings Department trying to let a clients property in Virginia Water. Despite giving them an almost impossible task they remained extremely positive, got plenty of viewings and the feedback was always excellent. Would highly recommend them both.
PPM · 20 February 2026
★★★★★ 5/5
GoogleWe worked closely with Francesca Leighton-Scott on the purchase of our home near Bath. Francesca was very responsive to all of our requests, into all of the detail surrounding the transformation and generally nice to work with from beginning to end. I'd recommend Francesca to anyone who is buying or selling a home in the greater Bath market.
Emmet · 27 October 2019
Agent replied · 25 October 2024
Thank you Emmet, it was a pleasure to work with you and I do hope that you will all be very happy in your new home.
★★★★★ 5/5
GoogleWe recently sold our house through Knight Frank and would especially like to thank Francesca Leighton-Scott. There were complications with the sale but Francesca remained calm, efficient, considerate and enormously helpful and positive throughout. She was always on hand for advice and guidance and negotiated with all sides extremely well. I would absolutely recommend Francesca and her team - thank you!
Stephen · 27 October 2017
Agent replied · 25 October 2024
Dear Stephen
Many thanks for your kind words, it was a pleasure working with you.
I hope that you are settling in well, and hope to see you soon.
Best wishes, Francesca
★★★★★ 5/5
TrustpilotVery thorough
Very thorough, even-handed, persistent in dealing with problems, and responsive when dealing with queries. The team communicated well and understood our needs and preferences. Our transaction had a couple of aspects which required special attention, and Knight Frank dealt with them without any fuss or delay. We are grateful for their help in getting us the right house.
AR · 21 November 2025
★★★★★ 5/5
GoogleSmooth transaction, Sam was very friendly helpful and genuine. Would definitely recommend
Jenny · 10 October 2024
Agent replied · 25 October 2024
Great to have your feedback Jenny, we are pleased you had such a positive experience with us. Wishing you the happiest of memories in your new home. Thank you and all the best, Sam.
★★★★★ 5/5
TrustpilotCharlotte from Renewals have been…
Charlotte from Renewals have been nothing but great! Very helpful and quick at responding!
Caroline · 19 February 2026
Agent replied · 22 February 2026
Thank you for your kind words. It was a pleasure assisting you with your renewal. Please don’t hesitate to contact me should you require any further assistance.
Kind regards
Charlotte
★★★★★ 5/5
GoogleFrancesca Leighton-Scott has been superb. She is a highly intelligent and articulate person who was extremely thoughtful throughout the process of selling. She showed superlative levels of communication, understanding and advice. We couldn’t have asked for better service during the process. Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Sian · 26 October 2021
Agent replied · 25 October 2024
Sian, thank you so much for leaving such a wonderful 5-star review. Wishing you all the very best.
★★★★★ 5/5
GoogleWe knew Francesca was the right person to manage our house sale. She had a real understanding and empathy from day one and proceeded with perfect poise and professionalism. We always trusted her experience and took her advice. Thank you for navigating us through a difficult time selling our family home.
Jaquine · 26 October 2020
Agent replied · 25 October 2024
Thank you so much Jaquine, it was an absolute pleasure to work with both you and Adam, warmest regards Francesca
★★★★★ 5/5
GoogleWe are very grateful for the help Francesca gave us with the purchase of our new house. We hit problems with the results of our survey and Francesca was brilliant at keeping the lines of communication open and ensuring good relations were maintained with the vendor while we sorted out the issues. Thank you.
John · 27 October 2019
Agent replied · 25 October 2024
Thank you John, I really appreciate your kind words. I do hope that everything is going well at the house, and that you are thoroughly enjoying your new home. Kind regards, Francesca
★★★★★ 5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the.team. Brigette from Renewals helped to negotiate the increase of rental payment with no hassle and no time spent from my side. Ery convenient service
Alex · 22 May 2026
★★★★★ 5/5
GoogleExcellent performance in a difficult sale.
Francesca performed so well under testing conditions. Def using them again.
I'd give 6 stars if it was an option.
Raj · 10 October 2025
Agent replied · 25 October 2024
Thanks so much Raj, it was a pleasure to work with you and look forward to transacting again in the future! Kindest regards, Fran.
★★★★★ 5/5
GoogleWe purchased a property through Knight Frank earlier this year. The team were thoroughly professional, particularly Francesca Leighton-Scott who was our main contact throughout. Francesca was so helpful during the process, prompt in getting back to us, and offering a fair, considered approach to all aspects of the sale.
Nick · 26 October 2020
Agent replied · 25 October 2024
Thank you so much for your kind review. We look forward to working together in the future.
★★★★★ 5/5
GoogleKnight Frank (Bath) were very helpful in concluding the sale of our development in Bradford on Avon, we would thoroughly recommend them and look forward to working with them in the future. Francesca was very professional throughout and possessed an in depth knowledge of the local market which was a great help.
Emery · 27 October 2019
Agent replied · 25 October 2024
Thank you for your kind words, it was a pleasure to work with you all and I do hope that we will have an opportunity to do so again in the future.
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