Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently completed both a sale and an onward purchase through Knight Frank in Bath. We have been extremely impressed with the very personal and professional service provided by Francesca Leighton-Scott. From the outset Francesca was enthusiastic and positive about selling our beautiful cottage which gave us the confidence to know that we had appointed the right agent. Throughout both selling and buying Francesca has communicated with us exceptionally well and her expertise and advice was invaluable.PositiveResponsiveness, Quality, Professionalism
Frank · 26 October 2021
Agent replied · 25 October 2024
Thank you Frank, it was wonderful working with you both on the sale and purchase. I am so pleased that you are enjoying your new home. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Adrian · 17 September 2026
Agent replied · 22 September 2026
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way.
William and the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 22 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
★★★★★ 5/5
TrustpilotExcellent attentive service from the…
Excellent attentive service from the start to the completion.
Would recommend highly.
Mr · 7 October 2026
Agent replied · 10 October 2026
Dear Alan,
I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch.
Best wishes
Ross and the Knight Frank Tunbridge Wells team
★★★★★ 5/5
TrustpilotKatie has been fantastic to deal with
Katie has been fantastic to deal with. Extremely approachable and empathetic to my needs and requirements. She has kept me updated along the whole multi-month process in helping me to find a home. I wish more estate agents were like her!
Jamie · 20 October 2025
★★★★★ 5/5
GoogleWe had a wonderful experience from start to finish with Knight Frank and in particular Francesca. She was kind and professional. I would recommend to anyone!
Eleanor · 17 April 2025
Agent replied · 17 April 2026
Thank you Ellie, so happy for you all and can't wait to re-visit next year to see how you have transformed it! I hope everything goes well over the coming months. Kindest regards, Francesca
★★★★★ 5/5
TrustpilotDom peper did a good job with fast…
Dom peper did a good job with fast respond and assistant.
WING · 6 October 2026
Agent replied · 10 October 2026
Thank you for your kind feedback. I'm glad I could assist and provide a prompt service. I appreciate you taking the time to leave a review.
Kind regards,
Dom
★★★★★ 5/5
TrustpilotI can't recommend Knight Frank highly…
I can't recommend Knight Frank highly enough, and Spike Pascoe in particular has been exceptional.
Claire · 9 September 2026
Agent replied · 22 September 2026
Hello Claire,
Thank you so much for your kind words and feedback on our team, it means a lot to us. We are glad you had such a great experience during your tenancy, and we wish you the absolute best for the future.
Kind regards,
The Knight Frank Property Management team
★★★★★ 5/5
TrustpilotProfessional and Efficient
Katie and Kavita provided a professional and efficient service throughout; interest levels were high and so we found our ideal tenants relatively quickly. We were well informed and considered during the process.
Anita · 14 May 2026
Agent replied · 23 May 2026
Dear Anita,
Thank you for your kind review.
It was a pleasure working with you, and we’re delighted we found your ideal tenants so quickly. Kavita and I really appreciate your feedback!
Best wishes,
Katie & Kavita
★★★★★ 5/5
TrustpilotGreat experience with them
Great experience with them. Been a tenant for 4 years and KF manages the property. Always replying within a couple of hours, and it's been a great relationship so far.
Alexandre · 18 May 2026
Agent replied · 23 May 2026
Dear Alex
Thank you for taking the time to write a review.
I am pleased that we were able to achieve a positive outcome with this year’s rent review.
Kind regards
Brigette
★★★★★ 5/5
GoogleNot sure if we were the last people to move ( 4 weeks ago today ) but it certainly felt like it....we are so grateful that we managed it. I am not sure if we could of attempted it without Francesca and her team`s efforts to get the deal over the line. Quite extraordinary they were on hand at all sorts of time day or night, weekends.
Many thanks indeed - if we could give you a big hug of thanks we would, so it has to be a virtual one for the moment.
Many thanks and best wishes from us both
Richard · 26 October 2020
Agent replied · 25 October 2024
Thank you for your kinds words Richard, it was a pleasure working with you both and I am so pleased that everything worked out so perfectly. I hope that you will be very happy in your new home. Best wishes, Francesca
★★★★★ 5/5
GoogleKnight Frank Bath, brilliant service - Charlie Taylor is exceptional.
We have recently bought two houses and also sold a house through Charlie Taylor at Knight Frank, all the transaction's were handled impeccably. The most impressive thing about Knight Frank is that they handle buyers and sellers honestly, concisely and fairly. Charlie has fantastic communication skills, he understands the art of deal better than any other agent Ive ever come across. We will always use KF. Housing transactions can be emotional affairs, Charlie managed the up's and the down's with maturity and consistency. Thanks Charlie !!
Jason · 26 October 2020
Agent replied · 25 October 2024
Dear Jason and Natalie
Thank you so much for your very kind words, It has been a pleasure to be working with you and hope you are enjoying your beautiful new home.
Charlie
★★★★★ 5/5
Trustpilotthe new tenancy went well
the new tenancy went well. Also the leaving of the previous tenant.
Mail · 15 September 2026
Agent replied · 22 September 2026
Thank you so much for your thoughtful review! We're really happy to hear that everything went smoothly with both your new and previous tenancies. We truly appreciate your kind words and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleAbsolutely fantastic experience from start to finish. Cannot thank Francesca and Giselle enough for making the purchase side of my transaction a total pleasure.
Caroline · 8 April 2025
Agent replied · 23 April 2025
It was a joy working with you, Caroline. We hope that you are settling in well and are thoroughly enjoying your new home. Kindest regards, Francesca, Giselle and the Knight Frank Bath team.
★★★★★ 5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Johanna · 21 October 2025
Agent replied · 22 October 2025
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
★★★★★ 5/5
TrustpilotAnn-Marie was professional and responsive
I've been using Knight Frank's letting and property management services for more than 5 years. Overall, their services are professional and hassle free. Thanks to our proper manager Ann-Marie A. She was responsive, kept us informed timely with any issues, and able to address the issues to our satisfaction swiftly.
C · 21 November 2025
Agent replied · 22 November 2025
Hi Chao,
Thank you for the kind words, and its always a great pleasure to assist you.
Kind regards,
Ann-Marie
★★★★★ 5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Chris · 9 September 2026
Agent replied · 22 September 2026
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch.
All the best,
James Ackerley, James Godley and the rest of the Knight Frank Guildford team
★★★★★ 5/5
GoogleSupportive, trustworthy and ensured a good outcome for both the buyer and the seller. Would highly recommend Charlie and his team.
Dom · 17 April 2025
Agent replied · 17 April 2026
Thank you so much for your kind review, it has been an absolute pleasure working for your family once again. Best wishes, Charlie and the team.
★★★★★ 5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Jess · 17 September 2026
Agent replied · 22 September 2026
Dear Jessica,
Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy.
Kind regards,
Catrin
★★★★★ 5/5
GoogleWe had quite a tricky time buying our property as our original sale fell through and we opted (stressfully) to go for a buy to let in order to keep our purchase property. Whilst other parts of the chain were frustrating and, in my opinion, poorly managed, Francesca was always quick to respond, honest and efficient. She passed on messages with speed and simplicity and held onto the chain with care and calm. Definitely the best part fo our experience! Thank you x p.s we are now super happy in our new home and all the stress was worth it!
Emma · 27 October 2019
Agent replied · 25 October 2024
Dear Emma,
Thank you so much for taking the time to do this, and thank you for your kind words.
I am thrilled to hear that you have settled in well and are enjoying life in Somerset.
Kindest regards, Francesca.
★★★★★ 5/5
GoogleReally very happy to have found our beautiful new home through Knight Frank. Sam Daniels was fantastic and a pleasure to work with. After one chat with us, Sam knew exactly what we were looking for and found us our perfect house (which he had viewed months before, but wasn’t even on the market at the time). We followed his advice and made our offer to include all of the items we needed. There was a potential problem with the ongoing chain, but Sam made sure that everything went smoothly. Can’t rate our experience highly enough. Thanks Sam and everyone at Knight Frank!
Kim · 27 October 2019
Agent replied · 25 October 2024
Dearest Kim and Matt, I am so pleased to have been a part in your journey to find a new home in Bath and I am absolutely delighted that you are happy with your new home and the service myself and the rest of the team here provided. We aim to please and feedback like this puts a smile on our faces. Thanks again and wishing you and the family the very best wishes.
Sam
★★★★★ 5/5
GoogleWe recently sold and bought through Francesca Leighton-Scott at Knight Frank in Bath. Francesca found us the perfect buyers and the perfect house for us to buy, and despite a really difficult transaction with our buy and the near collapse of the acquisition on a number of occasions Francesca was professional throughout, and both our sale and our buy ended successfully. We don't expect to be moving again anytime soon but if we ever did we would definitely be dropping Francesca a line.
Alex · 27 October 2019
Agent replied · 25 October 2024
Thank you so much, Alex. It was great working for, and with you on both the sale and purchase. I can’t wait to come back and see you at the house when you have completed the renovations. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotEfficient and smooth admin under…
Efficient and smooth admin under supervision of Liv Papps
Tufan · 16 September 2026
Agent replied · 22 September 2026
Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.
★★★★★ 5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Sidonie · 13 May 2026
Agent replied · 23 May 2026
Hi Sidonie,
Thank you so much for your kind words. I’m really glad I could help.
Please feel free to reach out anytime.
Best regards,
Ava
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