Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently worked with Frank Knight…
I recently worked with Frank Knight (Richmond branch) to sell my property. Their performance was exceptional across all areas. Charlie Burnell, the agent assigned, worked diligently and professionally throughout. His expertise, quick responses and communication made the whole process feel smooth and incredibly well-managed. Beyond that Charlie made a friendly and approachable demeanor throughout. I can thoroughly recommend Frank Knight if you are looking to instruct an Estate agent.
Guy · 21 November 2025
★★★★★ 5/5
TrustpilotAlways keen to help while looking at…
Always keen to help while looking at other option to let the property in a challenging market environment. Team is conducting their work on highest professional standards. We can only speak in highest terms about their work and respective relentless pursue of any letting opportunities
Valentin · 16 September 2026
Agent replied · 22 September 2026
Thank you so much for your kind words and for taking the time to leave us a review.
It has been an absolute pleasure working with you over the years, and we truly value the trust and loyalty you have shown us. Clients like you make what we do so rewarding, and we are grateful for the opportunity to have been part of your property journey.
On behalf of the whole team, thank you for your continued support. We always enjoy assisting you and look forward to working with you again in the future.
Best wishes,
Ascot Lettings
★★★★★ 5/5
TrustpilotKnight Frank Bath is definitely the agency to choose!
Sam Daniels and his team at Knight Frank Bath are absolutely the best estate agents I've ever encountered. I've bought and sold a number of houses over the years, and I only wish I'd met Sam sooner. His careful attention and sensitivity to our needs were unlike anyone we've ever worked with. He responded straight away when we had questions, acted on any concerns, and found the most appropriate people to view our home. In fact, everyone in the Bath team worked tirelessly for us.
Linda · 21 July 2025
★★★★★ 5/5
TrustpilotThis was a great experience from…
This was a great experience from beginning to end. I would highly recommend. In our case Knight Frank dealt with the sale of my late mother’s house and I was impressed by the sensitivity, as well as the expertise, with which they dealt with the sale
Ben · 3 September 2026
Agent replied · 22 September 2026
Thank you very much for your kind words. We very much enjoyed acting for you both, and to be able to continue the relationship that we had established with your parents.
Best wishes
William and the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotExceptional Service
Working with Lety at Lillie Square was an absolute pleasure. Having dealt with countless real estate agents over the years while renting flats for both myself and my family, I can confidently say that Lety stands out from the crowd.
Faisal · 19 September 2025
Agent replied · 22 September 2025
Faisal, thank you so much for your lovely review. I’m happy I could support you during your move and help make things easier. It was a pleasure working with you, and I genuinely appreciate your kind words and cooperation.
Wishing you all the best in your new home!
Warm regards,
Lety
★★★★★ 5/5
TrustpilotGreat people to work with
Excellent brochure and house description.
Friendly well briefed people showing the house
Good behind the scenes vetting of possible buyers
Excellent final stages of communication on a complicated sale.
Lovely people to work with at all times
Robert · 1 October 2026
Agent replied · 10 October 2026
Dear Robert
What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year!
Best wishes
Laura and the Knight Frank North Hampshire team
★★★★★ 5/5
TrustpilotKatie has been so helpful finding us…
Katie has been so helpful finding us property’s to view, very professional and friendly definitely recommend her to anyone !!
Anonymous · 19 February 2026
Agent replied · 22 February 2026
Thank you so much for your lovely review! It’s been a pleasure assisting you, and I truly appreciate your kind words.
Best wishes,
Katie
★★★★★ 5/5
GoogleWe have recently worked with Knight Frank on a property transaction. The service and support provided by Sam and all the team at Knight Frank has been absolutely first rate. Sam is a consummate professional whose counsel, thoughtfulness and help navigating occasionally choppy waters was very much appreciated.
David · 19 May 2025
Agent replied · 17 April 2026
Thank you so much for your kind words. It was a real pleasure working with you, and I’m delighted we were able to help guide things through smoothly, even when the waters got a little choppy. I’m very grateful for your trust throughout the process, and I’ll be sure to pass your generous feedback on to the rest of the team as well. Wishing you all the very best. SD
★★★★★ 5/5
GoogleI had wonderful service from Sam Daniels at Knight Frank, Bath. I felt secure and looked after so well from the outset and Sam was thoroughly professional and responded very quickly to all my worries and concerns. A five star, professional and very personal experience. I would recommend Sam with no hesitation
Nancy · 21 March 2025
Agent replied · 9 May 2025
Thank you so much for your kind words, I really appreciate it! It was a pleasure working with you, and I’m delighted to hear that you felt well looked after throughout the process. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best, and thank you again for entrusting me. Best wishes, Sam
★★★★★ 5/5
TrustpilotHelen at Knight Frank has made our…
Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!
JUDITH · 10 September 2026
Agent replied · 22 September 2026
Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know.
Best wishes
Helen and the Knight Frank Stow-on-the-Wold team
★★★★★ 5/5
TrustpilotProfessional and reliable service
I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.
Yuichi · 20 May 2026
Agent replied · 23 May 2026
Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again.
Jack
★★★★★ 5/5
GoogleWe recently sold our house in Bath through Knight Frank. From valuation and marketing through to completion, Sam Daniels and his team were fantastic. Sam really understood our house and tailored the marketing accordingly, including via social media. He went above and beyond to secure us multiple asking price offers in quite a wobbly market. Sam was available and on the case right up until completion. We will definitely use KF (and Sam in particular) in the future.
Charlotte · 30 December 2023
Agent replied · 25 October 2024
Thank you so much for your kind review, Charlotte. It was a pleasure working with you both, and I am delighted with the results for both the sale and your new home. Always happy to help. Thank you, and I wish you all the best, Sam.
★★★★★ 5/5
TrustpilotKatie and Kavita have made my whole…
Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!
MsL · 4 September 2026
Agent replied · 22 September 2026
Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy.
Kind regards,
Kavita, Katie and the Knight Frank Ascot Lettings team
★★★★★ 4/5
TrustpilotLed by Victoria Miles in the Esher…
Led by Victoria Miles in the Esher Branch the sales team were competent and communicative at all times. Their advice as our trusted advisors was much appreciated throughout the process. Victoria used her initiative and kept feedback and dialogue detailed and clear, always reaching out by phone when anything needed further clarification or explanation.
Katie · 21 May 2026
Agent replied · 23 May 2026
Thank you very much for your kind feedback. It was a pleasure to support you throughout the process.
I’m delighted to hear you felt well informed and cared for, and I truly appreciate your recognition of the team’s efforts.
Wish you and the family all the best!
Victoria and the Knight Fran Esher Team
★★★★★ 5/5
GoogleWe have been looking for a property for over a year and when we approached Knight Frank we got a professional service from our first telephone call to the office. Sam Daniels listened to our requirements, knew so much about the property we were interested in and gave us the time to look around with no sale pitch or forced agenda !!! for negotiating the price, the legal part of the sale and to arranging moving in Knight Frank were with us every step of the way - Thank you Sam for finding us our new home - great asset to the Bath Office as well as the rest of the team. Highly recommend.
The · 26 October 2023
Agent replied · 25 October 2024
Thank you for your kind review; I am so pleased for you all; it was an absolute pleasure working with you, and thank you for always being so kind. I wish you all the happiness if your new home and will always be happy to help you in the future. Keep well, and best wishes, Sam
★★★★★ 5/5
GoogleI appointed Knight Frank in Bath to market my property in the surrounding countryside, which is an unusual one - highly designed, with an unconventional living space - that requires a creative approach. It was therefore a choice between Knight Frank, as a well-networked local office with a strong established brand, or one of the more recent entrants specialising in niche properties. On the basis of my discussions with Francesca Leighton-Scott, and her wish to push the design/architecture angle hard, I chose Knight Frank. I am so glad I did! Their approach has been superb, with all the tailoring and perfectionism of an architect (or the owner of such a property). That includes amazing photo shoots - two, not one, at my request - a stunning brochure with well-crafted text which I co-authored, and a round of journalism, including successfully landing Sunday Times "Property of the Week" for me. Last but not least, the visits themselves have been conducted not by a junior agent but by Steve Dean, a former business owner who spent hours with me getting to know the property and all the thinking behind it, building a real rapport with me and a passion for the building. He then conveyed this to viewers to remarkable effect (all have commented). In summary, this has been a Rolls-Royce service from an elite outfit. The firm's establishment-friendly brand and good reputation are complemented, at Knight Frank Bath, with an astute and stylish engagement with the "modern house" and "designed" market. Many thanks to the team of Fran, Steve, Phoebe and Florence. Superb, and I would recommend them wholeheartedly to anyone with an interesting property to sell.
November 2024 update: I have used the Knight Frank team in Bath (named above) a second time, on a separate property sale. The service has been every bit as good as last time, tailored for the different style of property and type of buyer. This one was a cosy cottage in a village and again the essence of the place was understood by Fran and Steve, brilliantly captured in photos and text, and conveyed successfully to the market. Great communication and strategising throughout, culminating in a sale at the asking price. Who could ask for more? As previously, highly recommended.
Tim · 10 October 2025
Agent replied · 25 October 2024
Thank you so much for this Tim, it is great to know that our collective efforts as a team are creating such a positive experience for our clients as this is exactly what we strive to do! We have all thoroughly enjoyed working with you to date and look forward to continuing to build this relationship in the future. Kindest regards, Fran, Steve, Phoebe, Florence and the Bath Knight Frank team.
★★★★★ 5/5
TrustpilotAmazing company
Knight Frank is an amazing company. From start to finish everyone was very responsive, helpful and agile. I’ve worked with both David de Almeida and Dom Pepper, and I am so grateful for both of their works..
Ece · 9 September 2026
Agent replied · 22 September 2026
Dear Ece,
Thank you so much for your kind words and recommendation. It was a pleasure assisting you, and I'm delighted to hear that you had such a positive experience with Knight Frank
We truly appreciate your trust in us and wish you all the best in your next adventure. Should you ever need any assistance in the future, please don't hesitate to get in touch.
Kind regards,
Dom and the Knight Frank team
★★★★★ 5/5
GoogleSam was a dream to work with on our dream purchase. Having been looking for a few years and becoming disheartened, our perfect property came onto the market late last year and Sam and the team were fantastic. We felt he understood our needs, represented our interests and fought for us, but at the same time he was direct, realistic and professional throughout - including closing the deal and post purchase follow up. Would not hesitate to recommend 💪
James · 26 October 2023
Agent replied · 25 October 2024
Thank you for much for your kind review James; it was lovely to work with you both, and I am so happy to hear that this is your dream home. You know where to find me if you need any help in the future. Thank you once again. All the best, Sam
★★★★★ 5/5
TrustpilotWith a flat managed by KnightFrank for…
With a flat managed by KnightFrank for the past 6 yrs, the experience working with the property management team, especially Ellie Brown has always been a pleasure. Thanks Ellie for the swift response, strong willingness to solve problem and considerate sense in dealing with all kind of issues:)
Y · 20 February 2026
★★★★★ 5/5
GoogleWe've now had the opportunity to work with Sam Daniels at Knight Frank on two occasions. Both transactions were large and had some complexity. Sam guided us through each with a sure hand. He understands the importance of timing and would deftly keep the process moving for all parties. Sam gave us advice that has turned out to be spot on ---he really understands real estate and how to get a transaction completed to the satisfaction of all parties. We are grateful for his diligent help.
Ken · 22 September 2025
Agent replied · 22 October 2025
Thank you so much for your kind words. It’s been a real pleasure working with you on both occasions, and I’m delighted that we were able to achieve such positive outcomes together. Thank you.
★★★★★ 5/5
TrustpilotHouse Sale
We sold our house through Knight Frank during Winter 2024/25. Helen was brilliant from the off. Through the highs and lows of the process, I always felt she was on the ball, pushing and cajoling to ensure the sale progressed. Our chain was tricky, to say the least and in the final days when it all got very tense, Helen’s skill and expertise in managing people and the conveyancing process shone through. Without Helen, I don’t believe we would have managed to keep the chain together. Thank you!
Rebecca · 22 March 2025
★★★★★ 5/5
GoogleExcellent service from the whole team. Fran deserves a special mention for steering our sale through at a time when the market was tricky. She is very calm, empathetic, communicates clearly and gave really sound advice throughout. She was a joy to deal with and made the process smooth and painless. Thank you Fran and the Knight Frank team.
Jane · 10 October 2024
Agent replied · 25 October 2024
Thank you so much Jane, I thoroughly enjoyed working with you and I am so pleased with the wonderful result we achieved. Here’s to the next exciting chapter! Kindest regards, Fran.
★★★★★ 5/5
TrustpilotLouna Del Barrio has been incredibly helpful
Louna Del Barrio has been incredibly helpful in the search for our new flat. Super responsive, proactive, and professional throughout the process. Great experience working with her.
BR · 19 October 2025
Agent replied · 22 October 2025
Thank you so much for your review Baptiste, glad to hear you had a great experience, I will continue to remain available whenever you need me. Best, Louna
★★★★★ 5/5
TrustpilotWorking with Beth Tighe at Knight Frank
Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.
Altaf · 16 September 2026
Agent replied · 22 September 2026
Dear Altaf,
Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale!
Best,
Beth
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