Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just purchased a property through Knight Frank Bath, they were a pleasure to deal with. Francesca Leighton-Scott and Giselle Holman were so responsive, helpful and knowledgable and went out of their way to help. Would not hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
Suzanne · 26 October 2020
Agent replied · 25 October 2024
Thank you Suzanne. I am delighted that everything worked out the way it was meant to, and I do hope that you have settled well into your new home. Kindest regards, Francesca.
★★★★★ 5/5
GoogleThe overall experience of appointing Knight Frank Bath was excellent from the instruction to completion of the sale of our property- it proved to be a protracted sale, but Francesca Leighton-Scott kept the sale on track to fruition. Highly recommend Knight Frank as selling agents.
Colin · 27 October 2019
Agent replied · 25 October 2024
Thank you for your kind words Colin, it was a pleasure to work with you both. Please don't hesitate to contact me if I can be of any assistance in the future.
Thanks,
Fran
★★★★★ 5/5
GoogleI have known Charlie Taylor and his team at the Bath branch of Knight Frank for some years - not directly in its estate agent role but as consistent supporters of local events and charities. Among other events they have sponsored the Bath RNLI Christmas Fair for several years and all the charming and helpful staff, led by Charlie - support the event itself. They are true participating members of the Bath community, which is reflected in their professional success.
Malcolm · 27 October 2017
★★★★★ 5/5
GoogleWhen it came to selling the house on Lansdown, that had been home to our family since the early 1960s, we were delighted that we chose Knight Frank. From the start, when we were first thinking of selling, Matthew Leonard and his team provided a highly professional and personal service. Always available, always ready with sound advice (and reassuring words when needed) nothing was too much trouble. We are very grateful and would highly recommend Matthew and the Bath office of Knight Frank.
Jeremy · 27 October 2017
★★★★★ 5/5
GoogleFantastic experience selling our company’s property through Knight Frank in Bath, after having a less positive experience with other estate agents. Sam went above and beyond to get the best price and manage the sale from start to finish, offering honest and open feedback. Would not hesitate to recommend Sam to anyone selling in Bath, and we will be using him for anything in the area in the future!
Oliver · 26 October 2021
★★★★★ 5/5
TrustpilotExcellent service in sourcing a property in Chiswick
Fabienne Rosin from Knight Frank's Chiswick office did an outstanding job in sourcing a property that was not yet on the market and guiding use though a complex process and acting as excellent conduit between us (the buyers) and the vendor.
Christopher · 18 December 2025
★★★★★ 5/5
GoogleKnight Frank did a great job marketing and selling our property. Matthew Leonard was attentive and helpful throughout as was the local viewing agent who knew the area and made such a difference. Communication from the team was excellent and we wouldn't hesitate to recommend KF Bath.
Simon · 27 October 2017
Agent replied · 25 October 2024
Dear Simon
Many thanks for taking the time to provide us with a review, much appreciated.
Best wishes, Francesca
★★★★★ 5/5
GoogleFrancesca was great to work with. She was professional, responded to queries very quickly and kept us up to date with the progress of our purchase. I would highly recommend working with her.PositiveResponsiveness, Quality, Professionalism
Klaire · 26 October 2021
Agent replied · 25 October 2024
Thank you so much Klaire, it was a pleasure working with you! Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotAs a tenant
As a tenant, I’ve had a very positive experience with Knight Frank, and I would especially like to recognize Ellie Brown for the excellent job she is doing as our property manager.
Alexandra · 20 February 2026
★★★★★ 5/5
TrustpilotFully oriented customer service
Fully oriented customer service, great experience!
Fernando · 18 December 2025
Agent replied · 23 December 2025
Thank you for your kind words! I’m so pleased everything went smoothly and happy I could assist you.
Shannon
★★★★★ 5/5
GoogleFrancesca was great and very responsive, which was made tougher as we are based in the US and buying a holiday home in the UK.
Mark · 26 October 2022
Agent replied · 25 October 2024
Dear Mark
Thank you for your kind words, it was great working with you, albeit remotely. I hope you will thoroughly enjoy the property!
Kind regards, Francesca
★★★★★ 5/5
GoogleI have never come across an estate agents as amazing as Knight Frank - their work ethic, kindness/ humanness and and responsiveness are second to none. Francesca in particular has been formidable- her intelligence and ability to work with empathy ensures everything is dealt with and arranged smoothly between the sellers and buyers- she has a gift and only through working with her as a buyer have I realised how a fantastic agent can make a huge difference. I don’t usually write reviews but my experience has been overwhelmingly positive - and I am taken back by how amazing Francesca has conducted herself. Do not even think about looking elsewhere - this is the estate agent to go to.
Sarah · 26 October 2021
Agent replied · 25 October 2024
Thank you Sarah, I am so pleased that everything worked out the way it was meant to, and I really hope that you will enjoy every moment in your new home. Kindest regards, Francesca.
★★★★★ 5/5
GoogleWe recently purchased a property through Knight Frank in Bath.
We viewed many houses for sale in the area with other estate agents. We viewed …
Phil · 17 April 2025
Agent replied · 17 April 2026
Thanks so much Phil, I hope that you and Joe are settling in well to your new home and life in the countryside. Hope to see you soon, Francesca.
★★★★★ 4/5
GoogleKnight Frank took on the joint task of selling our home of 33 years in Bath at a most difficult time. The house had been on the market for most of 2019 during the Brexit arguments and nothing happened. After a gap of 3 months it went on the market again and sold in10 days. Sam Daniels put a lot of energy and enthusiasm into getting interest revived with spectacular results. He generated three other offers at competing prices and kept us fully informed of progress. We would like to thank him and the Knight Frank team for all their efforts.
Kenneth · 26 October 2020
Agent replied · 25 October 2024
Thank you Ken, is was an absolute pleasure working with you both. For not, you know where to find me if you need me. Wishing you all the very best
★★★★★ 5/5
GoogleFrom our very first meeting with Francesca we were impressed with her professionalism, attitude and knowledge of our local area with regards to selling our house, something she used to great effect when selling to the very first couple that viewed it. She was always friendly, calm and gave 100% commitment in all of her dealings with us. We would highly recommend Francesca as an excellent estate agent.
Caroline · 27 October 2017
★★★★★ 5/5
GoogleI have just exchanged on my house - finally! These are not the easiest times in which to sell a house for reasons which need no explanation. Despite circumstances beyond all our control, Francesca at Knight Frank remained enthusiastic and committed throughout. She handles all situations, however tricky or awkward with a grace which is admirable. I have both bought and sold a house with Knight Frank Bath and in both instances Charlie, Francesa and their team have made these processes as smooth and easy as they can be.
Clare · 27 October 2019
Agent replied · 25 October 2024
Thank you for your wonderful feedback Clare, I and the team really do appreciate it and are all so pleased we finally got there. Kindest regards, Francesca
★★★★★ 5/5
GoogleFrancesca has helped us twice to sell our house. On the first occasion our buyer unfortunately pulled out at the last minute, however Francesca showed real resilience and skill in demonstrating the best attributes of our property to the market and in due course achieved a sale price for us we consider above market level.
As an Estate Manager for John Lewis I have many years of experience of agents, albeit in the field of retail property. Im happy to confirm that she possesses all the many qualities that make for an excellent agent.
Simon · 27 October 2019
Agent replied · 25 October 2024
Thank you, Simon, I am so pleased that we got there on take two - it was a great off market result.
★★★★★ 5/5
GoogleFrancesca recently sold my house in Bathford and was absolutely excellent. She understands the Bath market incredibly well, and managed our expectations about pricing in way that turned out to be spot on. We had to sell quite unexpectedly because we had found the perfect property to buy - before we'd even put ours on the market. What I was particularly impressed with was that she could have pushed the buyer for a little more money which would have secured her more commission, but she didn't because she realised how important the relationship with the (cash) buyers was, to secure the deal in a tricky market. This meant that when a few post SSTC issues were identified, she had a good relationship and was able to work with the buyer to resolve the issues so everyone was happy. What could have been a massively stressful process was made easy by Fran.
I think Knight Frank are currently right on the money in terms of pricing and the market. They have a great database of potential clients and are clearly well connected with the nationals, as our house featured as one of the houses of the week in the Times!
All the Bath team supported Francesca well - the other lady who did the viewings was equally as passionate and informed as Fran, and the back office were great at managing the viewings and keeping me informed, as well as chasing the relevant parties through to the successful exchange.
Couldn't recommend Knight Frank and Francesca highly enough!
ChrisnSarah · 27 October 2019
Agent replied · 25 October 2024
Thank you for taking the time to provide such a lovely and detailed review, on behalf of the whole team we really do appreciate it. It’s been a pleasure to work with you, and I hope that everything goes well with the onward move and all of the new adventures that are in store! Kindest regards, Fran
★★★★★ 5/5
GoogleWe have just sold our house through Knight Frank. It wasn't straightforward at times but Francesca Leighton-Scott, who managed the sale, was brilliant and supportive throughout the entire process. Fran communicated with us really well through every stage and mediated with our buyers when things got a bit rough. She was very supportive when things got stressful and we never once wavered in our belief that she would get our sale over the line. We are immensely grateful to Fran and would recommend her without hesitation.
Emma · 27 October 2019
Agent replied · 25 October 2024
Thank you so much Emma, it has been a journey but it has been really great working with you. Very best wishes to you and the family, kindest regards Fran
★★★★★ 5/5
TrustpilotDiligent professionals that distinguish from other estate agents
Knight Frank were the appointed estate agent for a property we have just purchased. Whereas other estate agents had dismissed us, Knight Frank took us seriously, were supportive, and provided services in order that we could be progressable.
Matt · 22 September 2025
★★★★★ 5/5
GoogleThe Bath office of Knight Frank sold our family home in Spring of this year (2025). …
Neil · 17 May 2025
Agent replied · 8 September 2025
Thank you so much for your kind words Neil. It was a real privilege to help with the sale of your family home. I'm so pleased you felt supported throughout the process, clear guidance is exactly what we aim for here. Wishing you all the … More
★★★★★ 5/5
GoogleWe arranged a 'Free Market Appraisal" with Knight Frank, Bath following renovations to our house. We were delighted with the professionalism of Sam Daniels, their Senior Negotiator. He took the time to carefully appraise our house and then gave a detailed explanation of the current market conditions. He followed up with lengthy email and a believable guide price. We were very impressed, especially since we made it totally clear we won't be selling for at least 15 years!
Steven · 13 January 2020
Agent replied · 11 January 2025
Thanks Steven it was a pleasure to be invited to appraise your home, it was beautiful and your qualify of work was just stunning. I look forward to keeping in touch and in 15 or so years helping you with your move. With best wishes, Sam.
★★★★★ 5/5
GoogleWe chose Knight Frank because Sam understood what makes our property special, and what we wanted to achieve.
After a couple of false starts Sam found our perfect buyers who love the house as much as us and were worth the wait! Happy clients, Thankyou!
Louisa · 28 February 2024
Agent replied · 25 October 2024
Thanks so much for your kind words! Delighted we could find the perfect match for your special property. Thrilled you're happy with the outcome and thanks again for entrusting us. All the best, Sam.
★★★★★ 5/5
GoogleWe have both sold and bought through Knight Frank Bath. They are very professional, straight forward and honest. They give you really good advice and know the market very well. They provided regular updates of progress and status. Always there when you needed it and responded very quickly to requests etc. Not pompous like some and much more realistic about values (buying and selling) than many. Hopefully won't need to use them for a good few years but heartily recommend them.
David · 27 October 2018
Agent replied · 25 October 2024
Many thanks for your kind words David. I hope you are happy and settled in your new home. Hoped to see you soon, Very best wishes Charlie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.