Trusted Agent profile · Bath and North East Somerset
★★★★★
489 reviews across 2 platforms
6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ
Part of Chase Buchanan, see every office.
Chase Buchanan's office in Bath and North East Somerset, at 6 Wellsway, is rated 4.5 out of 5 across 489 reviews on two platforms, including 59 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Chase Buchanan Bear Flat hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
GoogleFantastic estate agents, great local knowledge, friendly but professional staff, without the usual pushy sales approach. Buying a house through the Fidelis office in Bath was painless. We've bought multiple houses over the years and had to deal with some shoddy estate agents, I can wholeheartedly say that the team at Fidelis are the exception to the rule. They couldn't do more to help accommodate our needs. Highly recommended. 5 *
5/5
TrustpilotKnowledgeable and Supportive Agent
I recently rented my first home through Chase Buchanan, and the experience was fantastic. My agent, Tom, was knowledgeable, supportive, and made the entire process smooth and stress-free. I highly recommend Chase Buchanan for their professionalism and commitment to clients.
Hi Wary, thank you for sharing your experience and congratulations on your first rental with us. Should you have any other queries, please do get in touch.
5/5
TrustpilotVery professional and so helpful…
Very professional and so helpful finding new tenants for my property. I had so much trust in the team to get the right tenants to fulfill my needs in my property and long term. Will definitely be back in the future if needed anything else or help with! Thanks again Chase Buchanan
Hi Molly, thank you for your review. We're thrilled to see you had such a positive experience with us and should you need anything in the future, please let us know. Best wishes!
5/5
GoogleExcellent estate agents. Very knowledgeable about the local market, extremely helpful and very driven. We could not fault the whole team but in particular Mark was the person that led the process and focused on our sale, without his tenacious attitude our sale would not have happened. Thank you team Fidelis.
5/5
TrustpilotDaniel Johns
Daniel Johns, the estate agent who handles my purchase, was exceptionally helpful, courteous and kept things moving and checking all along, which I found incredibly helpful. The purchase went through very smoothly thanks to him.
Good morning, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotGreat experience!
We had a great experience buying our first home through Chase Buchanan from first viewing to completion. Adèle and the team were incredibly communicative and helpful throughout the process and resolved any questions promptly. Would highly recommend!
Hi Roisin, thank you for the great feedback. We hope yo love your new home and are alwasy here to help if you need us.
5/5
TrustpilotChanged my wary opinion of estate agents
Despite multiple setbacks in our sale the team persisted and helped navigate the ups and downs of the property market. They were all extremely supportive and also good listeners when it got too much. They provided valuable advice and contacts. Thank you
Hi Priam, thank you for sharing your experience with the team. We're happy to hear that they navigated you through the ups and downs to progress your sale. If you need any further help, please do let us know.
5/5
GoogleWe can highly recommend Fidelis, especially Alex and the lettings team. Alex went the extra mile to help us, and she was very professional and approachable. She's very astute in matching up tenants and properties, and has an excellent sense of what will be a good fit. A very positive experience with Fidelis.
5/5
TrustpilotSale of flat
Hi, I felt I wanted to say how well John at Chase did in selling my flat recently.All his team were very polite and I always felt confident in them.No pressure to accept low offers as with others no pressure to reduce the price without giving it a fair chance first.
Hi Roland, congratulations on the sale of your flat! We were delighted to have assisted with this and will pass on your compliments to John and the rest of the team. Wishing you all the best for 2024.
5/5
TrustpilotI’ve been using the Clifton Branch for…
I’ve been using the Clifton Branch for many years and have always find the Staff very welcoming and easy to deal with. If you are looking to rent a property either as landlord or a tenant I would highly recommend you go to Chase Buchanan before anybody else.
Hi Justin, thank you for your loyalty and feedback. We're delighted to hear that you've consistently found our Clifton Branch staff welcoming and easy to deal with over the years. We look forward to assisting you for many more years to come!
5/5
TrustpilotThe Bath branch are outstanding! Very pleased
Recently dealt with the Bath branch of Chase Buchanan for the first time, from instruction to move in the process was smooth and professional. I was always updated on progress and thought the staff were very personable. As a landlord, I would highly recommend this letting agency.
Hi Rich, thank you for your feedback and instructing us to let out your property. We're thrilled to hear that everything went smoothly and our Bath team kept you informed throughout the process. If you need anything further, please let us know. Best wishes!
5/5
TrustpilotI want to say a big thank you to Emma…
I want to say a big thank you to Emma at Chase Buchanan, Twickenham branch. She assisted us with letting our property. She is professional and knowledgeable and kept us updated during the whole process. I can highly recommended Emma and the team at Chase Buchanan. I’ve received a 5* service from start to finish. Thank you
1/5
TrustpilotChase buncham plymout rent out rodent…
Chase buncham plymouth rent out rodent infested property'and the reason is cracks in the flooring behind the skirting boards which allow access they then lie on behalf of the landlord to chare the tenants for the work to because they failed a legal requirment
Hi Alan, we're sorry to see you have left another review on our page. Our records show no reports of pest concerns, however, we would welcome the opportunity to deal with this for you. Please contact your Property Manager and we will be happy to help.
5/5
GoogleFidelis has been managing my property on the rental market and has been the sole agent for the sell. The team working for Patrick is extremely professional both on the managing and selling side. Their professional advice and expertise is second to none and they have an intimate knowledge of the Bath market. I will strongly recommend Fidelis to anyone looking to buy, sell or managed a property.
5/5
GoogleCan happily recommend Fidelis estate agents. We sold and purchased our new home through Fidelis. Its was a difficult transaction with a number of hurdles, but due to Patrick and Mark's hard work, we got it over the line. Fidelis' professionalism and willingness to go the extra mile really makes them stand out amongst other agents.PositiveResponsiveness, Professionalism
5/5
TrustpilotTom was very helpful in finding…
Tom was very helpful in finding properties to rent
5/5
GoogleFidelis estate agents have sold my house in Bath during very challenging times Mark and his team acted very professionally at all time keeping me up-to date with viewings and would adapt and change the marketing of property to ensure viewings were continuous they would also listen to my views and take these on board. WELL DONEPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at Fidelis take a genuine interest in the selling of your property and although times have been tough there is a belief that it will happen, and it did! Persistence and communication were exemplary throughout our transaction. Thank you to Patrick and the team, it was a pleasure to do business with you.PositiveProfessionalism
5/5
GoogleHaving just completed on the successful sale of my flat, I am so pleased I decided to use Fidelis as opposed to one of the larger chains. From start to finish Mark's advice was spot on, the whole process was remarkably stress free and the service I received was first rate. I would not hesitate to recommend Fidelis to anyone considering selling anywhere in Bath.
5/5
TrustpilotFantastic
Gemma from Trowbridge branch has been fantastic. Full of enthusiasm, checking in on all stages of this process. Cant fault her, 5 stars ⭐️⭐️⭐️⭐️⭐️
Hi Sarah, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
TrustpilotReally wonderful experience.
Really wonderful experience.I was dubious to begin with as I know the current market is somewhat cut throat.However, with a little bit of persuasion and compromise I was happy we manage to find the right property for the 5 of us.2 adults 3 kids.
Hi there, congratulations on your new home and thank you for taking the time to leave a review. We're thrilled to have helped and if you need anything in the future, please do get in touch. Best wishes!
5/5
TrustpilotHouse selling made easy by Chase Buchanan
My experience was made excellent because of the confidence and experience staff at Chase Buchanan provided. Communication was swift and to the point. Their dedication to showing many potential buyers the property, I was selling was commendable.
Hi Richard, thank you for your kind words. We're thrilled to hear our team brought confidence and dedication whilst showing potential buyers your property. Should you need anything further, please do not hesitate to reach out.
5/5
TrustpilotExcellent retirement advice.
Just had a brief consult with Alex, he was fantastic. He confirmed thing I knew and advised me of other factors regarding retirement. I look forward to meeting with him in the future.
Hi Jonathan, thank you for sharing your experience with Alex. If you need anything else, please do let us know. Best wishes!
5/5
TrustpilotExcellent service provider. Really appreciate their hard work to satisfy their customers
I feel really greatfull to get a house through chase Buchanan they are very helpful and provide excellent service ever I love there customer service they are doing great job. I highly recommend to chase Buchanan to my friends and other family members.
Hi Kalpna, congratulations on your new home and thank you for your kind feedback, it's lovely to hear that the team provided excellent service throughout your search with us. Please let us know if you need anything else in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Buchanan Bear Flat hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
