5/5
TrustpilotIsaac is extremely friendly
Isaac is extremely friendly, helpful, approachable and patient. These qualities are essential in customer service and beneficial for Andrews reputation.
Trusted Agent profile · Bath and North East Somerset
Andrews Midsomer Norton reviews in Bath and North East Somerset
★★★★★
2,080 reviews across 1 platform
Norton House, 74-76 High Street, Midsomer Norton, BA3 2DG, Bath and North East Somerset, BA3 2DG
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at Norton House, is rated 4.9 out of 5 across 2,080 reviews on 1 platform.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Agent replied · 24 October 2024
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Agent replied · 24 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotI am so happy with Andrews team…
I am so happy with Andrews team support, especially Ed, Ellen and Maria.When one of the landlord was cancelled my offer just before signing the agreement, Ed had given me a word that I will give you a preference for next property soon. He did it as per his words.I am so much thankful to Ed and his team.Much appreciated Ed for your kind support. Thank you again.
5/5
TrustpilotNancy was very helpful in securing the…
Nancy was very helpful in securing the property for us. She is attentive and provided excellent service. Happy to recommend.
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotEmily has been fantastic- a credit to Andrews.
Emily has been fantastic. Friendly but very efficient from the start. Regular contact with myself which is reassuring and needed.
5/5
TrustpilotGreat customer service
Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 24 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 24 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Agent replied · 24 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotProfessional and knowledgeable team who…
Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
5/5
TrustpilotSteve was very helpful throughout the…
Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Agent replied · 24 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
TrustpilotGreat service very helpful
Agent replied · 24 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2020.
ESTAS winner in one year: 2020.
ESTAS awards by year, 2020
2020 1 Silver, 1 Bronze and 2 Best in County ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South West (Bristol, Dorset, Somerset)
- BronzeESTAS 2020: Lettings (Tenants), South West
- Best in County (2)ESTAS 2020
- Somerset: Lettings (Landlords)
- Somerset: Lettings (Tenants)
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Andrews Midsomer Norton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bath and North East Somerset.
Questions about Andrews Midsomer Norton
Has Andrews Midsomer Norton won any awards?
Yes. Andrews Midsomer Norton won Silver for Lettings (Landlords) in South West (Bristol, Dorset, Somerset) and Bronze for Lettings (Tenants) in South West at the ESTAS 2020 awards, and 2 other industry awards since 2020.
