Trusted Agent profile · Bath and North East Somerset

Andrews Midsomer Norton reviews in Bath and North East Somerset

4.9

★★★★★ Excellent

2,079 reviews across 1 platform

Norton House, 74-76 High Street, Midsomer Norton, BA3 2DG, Bath and North East Somerset, BA3 2DG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at Norton House, is rated 4.9 out of 5 across 2,079 reviews on 1 platform.

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2,079

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Awards

ESTAS

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2020.

ESTAS winner in one year: 2020.

ESTAS awards by year, 2020
  • 2020 1 Silver, 1 Bronze and 2 Best in County ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Landlords), South West (Bristol, Dorset, Somerset)
    • BronzeESTAS 2020: Lettings (Tenants), South West
    • Best in CountyESTAS 2020: Somerset, Lettings (Landlords)
    • Best in CountyESTAS 2020: Somerset, Lettings (Tenants)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

The reigate branch team have been…

The reigate branch team have been extremely professional and helpful with our search for a new rental property.

Auburn · 7 February 2024

Agent replied · 24 October 2024

Hi Auburn, thank you for the five star review. Great to see the team in Reigate have been so helpful in your search and we wish you all the best in finding your new home. Thanks, Rhys

5/5

Trustpilot

Property viewing

Great to meet with Nancy Henley to show us around a property. She is extremely pleasant and professional and gave us a good tour.

Lindsey · 18 September 2023

Agent replied · 24 October 2024

Hi Lindsey, thank you for the review for the team, particularly Nancy who always takes great pride in her work and always puts our customers first. Wishing you all the best with your property search. Thanks, Rhys

5/5

Trustpilot

Junior was very friendly

Junior was very friendly, turned up on time and made the viewing very smooth.

Customer · 30 March 2023

5/5

Trustpilot

Very efficient service

Very efficient service. Speedy, professional and reliable

Pauline · 29 August 2024

Agent replied · 24 October 2024

Thank you, Pauline. We're very happy to hear you found our service efficient, professional, and reliable.

5/5

Trustpilot

Very professional, and attentive

I had a viewing booked with Junior Zziwa, and all I could say is that he was very professional while showing me the apartment, and was also helpful in terms of providing all the necessary information for the tenancy agreement. Everyone at the agency that I have spoken to were 5* with me, and they were always available to help.

Ana · 24 May 2023

5/5

Trustpilot

Very kind and helpful wasn’t afraid to…

Very kind and helpful wasn’t afraid to help with my questions

Dan · 17 June 2024

Agent replied · 24 October 2024

Hi Dan, thank you for the five star review. Great to see you've had such an excellent experience with us, thanks again, Rhys

5/5

Trustpilot

Really good experience

Nancy was really friendly and very welcoming. She explained everything to us very well and we are very happy with our experience

Customer · 7 May 2022

5/5

Trustpilot

Renting with the help of Jean-Pierre and Di

Working with Jean-Pierre and Di was a delight. We all know how stressful renting a property can be, particularly during these times, but they really made the process smooth and easy for us. Their great communication and their honesty (something you rarely find with estate agents) were what impressed us most. Both my flatmate and I are very grateful to them both and would recommend their service to anyone!

Jonny · 16 June 2022

5/5

Trustpilot

Nancy was great

Nancy was great when showing me around the property. Unfortunately, it's quite hard to tell the sizing when it is still furnished.

Tabzie · 30 April 2022

5/5

Trustpilot

Great customer service and swift…

Great customer service and swift communication when dealing with the team in the Bath location.

Simon · 25 March 2024

Agent replied · 24 October 2024

Hi Simon, thanks for leaving us a review. Great to see that you've had such a good experience with our Bath team, thanks again, Rhys

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service. Brian who organised the sale was always on hand to answer queries and my property was put up for sale very quickly. Brian fully supported me throughout the sale, particularly liaising with both mine and the buyers' solicitors to ensure everything was on track and that we were ready for completion. Very grateful for Andrews' support.

Teresa · 9 June 2023

4/5

Trustpilot

review

Agents (Maria Morgan and Ellen McDermott) were very responsive to queries. Process is also smooth.

Dean · 3 February 2023

5/5

Trustpilot

It was a nice experience with Isabelle…

It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.

Shibu · 30 April 2024

Agent replied · 24 October 2024

Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys

5/5

Trustpilot

Andrews are great

Andrews are great. I had an amazing experience with Andrews. What i like about Andrews is that they call themselves to the clients if there is any property available to let or for sale. I had an great experience with one of the staff who's name is Nancy Henley, very cooperative and helpful. She always response fast.

Danish · 29 July 2023

5/5

Trustpilot

Staff help in guiding us through the…

Staff help in guiding us through the rental process was top notch

Constance · 13 May 2024

Agent replied · 24 October 2024

Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys

5/5

Trustpilot

Great Service

Becky Hudson was extremely helpful when it came to selling my property.

Ally · 25 April 2023

5/5

Trustpilot

Nancy and Stephen has been very helpful…

Nancy and Stephen has been very helpful with viewing property. It was a great experience

L · 16 January 2023

5/5

Trustpilot

Great service by Andrew’s

Great service by Andrew’s considering the challenges faced during this transaction. Would work with them again.

Miss · 16 February 2024

Agent replied · 24 October 2024

Hi Kerry, thank you for leaving us a five star review. We are so pleased to see you had such a brilliant experience with us. Thanks again, Rhys

5/5

Trustpilot

Professional and honest estate agent

Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.

Amenu · 11 July 2023

5/5

Trustpilot

5 stars

Reece was extremely helpful and accommodating in finding my first property.

Olly · 12 May 2023

5/5

Trustpilot

It was a really good experience

It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.

Nisa · 4 September 2022

5/5

Trustpilot

They’re lovely staff

Soma · 3 October 2024

Agent replied · 24 October 2024

Thanks for the lovely feedback about our team, Soma.

5/5

Trustpilot

Very pleased with result of our house sale through Andrews.

Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.

David · 22 February 2023

5/5

Trustpilot

Excellent service

A wonderful service from the service sales man , listens and explains very well

Denford · 11 March 2024

Agent replied · 24 October 2024

Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys

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Questions about Andrews Midsomer Norton

Has Andrews Midsomer Norton won any awards?

Yes. Andrews Midsomer Norton won Silver for Lettings (Landlords) in South West (Bristol, Dorset, Somerset) and Bronze for Lettings (Tenants) in South West at the ESTAS 2020 awards, and 2 other industry awards since 2020.

Reviews may appear on more than one platform.

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