Trusted Agent profile · Bath and North East Somerset

Andrews Midsomer Norton reviews in Bath and North East Somerset

4.9

★★★★★ Excellent

2,079 reviews across 1 platform

Norton House, 74-76 High Street, Midsomer Norton, BA3 2DG, Bath and North East Somerset, BA3 2DG

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at Norton House, is rated 4.9 out of 5 across 2,079 reviews on 1 platform.

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2,079

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Awards

ESTAS

Industry awards

Andrews Bath and North East Somerset won ESTAS awards in one year, most recently 2020.

ESTAS winner in one year: 2020.

ESTAS awards by year, 2020
  • 2020 1 Silver, 1 Bronze and 2 Best in County ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Landlords), South West (Bristol, Dorset, Somerset)
    • BronzeESTAS 2020: Lettings (Tenants), South West
    • Best in CountyESTAS 2020: Somerset, Lettings (Landlords)
    • Best in CountyESTAS 2020: Somerset, Lettings (Tenants)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have met with Richard and he was…

We have met with Richard and he was very helpful to us. Many thanks again!

Deniz · 24 May 2024

Agent replied · 24 October 2024

Hi Deniz, thank you for the five star review. Brilliant to see that Richard was very helpful to yourselves. Thanks , Lisa

5/5

Trustpilot

Great customer service.

Great customer service.Just had a chat with Richard and he was very friendly and nice.

Dumitrita · 22 May 2024

Agent replied · 24 October 2024

Hi Dumitrita, thank you for the review. Great to see Richard was looking after you! Thanks, Rhys

5/5

Trustpilot

Really great experience

Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.

Joshua · 8 April 2023

5/5

Trustpilot

Really great experience

Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.

Joshua · 8 April 2023

5/5

Trustpilot

The service always top Molly and Freya…

The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️

Abdou · 15 September 2023

Agent replied · 24 October 2024

Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys

5/5

Trustpilot

Tara and her team is great..reasonable…

Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.

Jay · 27 April 2023

5/5

Trustpilot

Matt Wood

Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !

Amy · 23 February 2024

Agent replied · 24 October 2024

Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys

5/5

Trustpilot

Mortgage advisor - first time buyers

Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.

Frank · 20 July 2023

5/5

Trustpilot

Isaac Biggerstaff - estate agent

Isaac was very professional when showing us around the property, maintaining a friendly and informative manner throughout. He was very knowledgeable about the property.

Isobel · 8 May 2022

5/5

Trustpilot

Agent shamiya was on time

Agent shamiya was on time. And her communication skills were perfect.

FRED · 16 July 2024

Agent replied · 24 October 2024

Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.

5/5

Trustpilot

Richard hi is very good person very…

Richard hi is very good person very helpfull and frendly thanks for everything. Eryk

Semiljano · 22 May 2024

Agent replied · 24 October 2024

Thank you for the positive review, we know Richard will really appreciate seeing your feedback. Thanks again, Rhys

5/5

Trustpilot

Customer friendly staff

Customer friendly staff, spoke with Richard, he was super helpful and nice

Jennifer · 27 June 2024

Agent replied · 24 October 2024

Hi Jennifer, we really appreciate you taking the time to leave us a review. Thanks you for sharing your experience, we know Richard will be so pleased to see your feedback. Thanks, Rhys

5/5

Trustpilot

Kind and welcoming staffs

The staffs are kind, professional and and very helpful. Always there to provide answers to all questions and proffer practicable advise to client challenges.

RUTH · 18 October 2023

Agent replied · 24 October 2024

Hi Ruth, we really appreciate you leaving us a five star review, it's certainly a great way to start our day! Thank you, Rhys.

5/5

Trustpilot

Always a Quick response from Louise and…

Always a Quick response from Louise and very friendly with my situation. Definitely happy with my experience.

Bacon · 21 March 2024

Agent replied · 24 October 2024

Thank you for the five star review. Fantastic to see that Louise has been able to help you with everything so far and that you've had a brilliant experience. Thanks again, Rhys

5/5

Trustpilot

Viewing experience for a studio

Arranged a viewing promptly without any fuss. Listened to my requirements. Excellent service.

Sue · 5 June 2024

Agent replied · 24 October 2024

Hi Sue, thank you for the five star review. Brilliant the team in Reigate have been on hand to provide you with an excellent service. Thanks, Lisa

5/5

Trustpilot

Excellent service

There could not be a bad word to be said about the service that Mukul provided my family and I. Despite the ups and downs of the process of moving house, Mukul remained informative and knowledgeable, in constant contact with updates, proactive in seeking different solutions and was a source of reassurance throughout the long process. We could not say enough thanks for his help and highly recommend him.

Xyrus · 24 August 2022

5/5

Trustpilot

Hi i was treated with kindness and…

Hi i was treated with kindness and respect and very good listening peoples

Mr · 1 June 2024

Agent replied · 24 October 2024

Hi Nicolae, thank you for the kind review. Brilliant to see the team treated you as we'd expect, with kindness and respect. Thanks, Rhys

5/5

Trustpilot

Gregs had been amazing and very…

Gregs had been amazing and very supportiveGloucester branch

Rishav · 27 August 2024

Agent replied · 24 October 2024

Thank you, Rishav! We're thrilled to hear that Gregs provided amazing support at our Gloucester branch. Your feedback is greatly appreciated!

5/5

Trustpilot

Thank you Lisa Bird-Parsons for all of…

Thank you Lisa Bird-Parsons for all of your help and kindness throughout the process!

Amber · 25 April 2023

5/5

Trustpilot

It went well

It went wellUnfortunately not suitable for I and my friendWe both want rooms that has wardrobe in it basically

Mey · 29 January 2024

Agent replied · 24 October 2024

Thank you for the five star review, we hope we can help you find your new home in the future.

4/5

Trustpilot

Matt was very helpful and was…

Matt was very helpful and was explaining everything very well. He was friendly and approachable.

Parvathy · 19 March 2023

5/5

Trustpilot

Isaac was very welcoming and…

Isaac was very welcoming and knowledgeable when showing us around a property on the Caberfeigh Close development. Very pleasant and responsive. Thank you!

KP · 7 May 2022

5/5

Trustpilot

Natasha was very efficient arranging…

Natasha was very efficient arranging access on behalf of our mutual client. Great working with you.

Mr · 7 February 2023

5/5

Trustpilot

Thanks for the viewing James

Thanks for the viewing James. Really helpful and knowledgeable. Appreciate your time to answer all my questions.

Mirabai · 28 February 2024

Agent replied · 24 October 2024

Hi Mirabai, thank you for sharing your experience, fantastic to see that James shared his wealth of knowledge about all things property with you on your viewing, thanks again, Rhys.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Midsomer Norton

Has Andrews Midsomer Norton won any awards?

Yes. Andrews Midsomer Norton won Silver for Lettings (Landlords) in South West (Bristol, Dorset, Somerset) and Bronze for Lettings (Tenants) in South West at the ESTAS 2020 awards, and 2 other industry awards since 2020.

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