5/5
TrustpilotSammi
Great service from Sammi, was really informing and helpful.
Agent replied · 27 October 2024
Thanks for your feedback Jack. It's great to hear that Sammi provided you with excellent service.
Trusted Agent profile · Bath and North East Somerset
Andrews Bath reviews in Bath and North East Somerset
★★★★★
2,428 reviews across 2 platforms
1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY
Part of Andrews, see every office.
Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,428 reviews on two platforms, including 283 Google reviews rated 4.6.
Reviews
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHolly was very professional and a…
Holly was very professional and a pleasure to communicate with and very helpful. Thanks Holly !
5/5
TrustpilotHouse viewing with Shannon.
Shannon was very helpful, careful and quick to answer to my questions!
5/5
TrustpilotThey contract us to look after their…Household white goods
They contract us to look after their tenants household appliances. Nice company to work with.
Agent replied · 27 October 2024
Hi Neil , Thank you for the five star review. It is always great to hear that from our contractors. Thanks , Lisa
5/5
TrustpilotExcellent service from Zak at the Bath office
Having viewed a number of properties recently with Zak from the Bath office, we wanted to have the opportunity to thank him for the excellent service he has provided and commend his professionalism. He is well-informed about the properties and area he is covering, readily achieved a clear understanding of our requirements and priorities and maintained excellent communication about viewings. Zak could not have been more helpful.
5/5
TrustpilotJodie at Andrews Lettings
Jodie at Andrews Letting was very efficient and fully across the property I was enquiring about
5/5
TrustpilotShamiya and Isabelle from the Bristol…
Shamiya and Isabelle from the Bristol branch were so lovely and helpful.
Agent replied · 27 October 2024
Thank you, Jess! We're thrilled to hear that Shamiya and Isabelle provided such excellent service. We'll be sure to pass along your kind words to them.
5/5
TrustpilotThank you Claire & Ashley for all the…
Thank you Claire & Ashley for all the effort & help you gave us. Highly recommended Andrews. “
5/5
TrustpilotAndrews estate agents
Courtney was very good in dealing with my late mothers property all round professional service and kept me informed by mobile was very helpful
5/5
TrustpilotI would like to thank all staff at…
I would like to thank all staff at Andrews Group, especially Tara and Monika for helping us.
5/5
GoogleEmily Woodman, Great viewing, answered all my questions very clearly and was really polite. Thanks
Agent replied · 24 October 2024
Thank you for the five star review. Amazing to see that Emily was on hand to help you with any questions you had whilst out viewing. Thanks again, Rhys
5/5
TrustpilotWe have met with Richard and he was…
We have met with Richard and he was very helpful to us. Many thanks again!
Agent replied · 27 October 2024
Hi Deniz, thank you for the five star review. Brilliant to see that Richard was very helpful to yourselves. Thanks , Lisa
5/5
TrustpilotGreat customer service.
Great customer service.Just had a chat with Richard and he was very friendly and nice.
Agent replied · 27 October 2024
Hi Dumitrita, thank you for the review. Great to see Richard was looking after you! Thanks, Rhys
5/5
TrustpilotReally great experience
Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.
5/5
TrustpilotReally great experience
Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.
5/5
GoogleIt’s our first time renting through Andrews and Zoe was lovely and super helpful! She has kept us informed throughout the whole process and nothing was too much.PositiveProfessionalism
5/5
TrustpilotThe service always top Molly and Freya…
The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️
Agent replied · 27 October 2024
Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys
5/5
TrustpilotTara and her team is great..reasonable…
Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.
5/5
TrustpilotMatt Wood
Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !
Agent replied · 27 October 2024
Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys
5/5
TrustpilotMortgage advisor - first time buyers
Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.
5/5
TrustpilotHelpful
Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!
Agent replied · 27 October 2024
Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.
5/5
TrustpilotIsaac Biggerstaff - estate agent
Isaac was very professional when showing us around the property, maintaining a friendly and informative manner throughout. He was very knowledgeable about the property.
5/5
GoogleAndrews are the best estate agents in Bath. Monica Bruton did an outstanding job and I can´t recommend her enough.
Agent replied · 24 October 2024
Thank you for the five star review, brilliant to see that Monica was able to meet all your needs, we know she will be super pleased with your feedback and we certainly love being called the best agent in Bath! Thanks, Rhys
1/5
GoogleWish there are negative points to give! Andrews office in central Bath (Princes Buildings) accepted my offer on a flat and asked for all the documents to proceed. They did everything to push me through the initial process and lied about taking the property off the market (They even went that far to say their computer system update prevented them from taking the ad off.). Then they gazumped me and asked for a counter offer in the last minute. On the one hand, they promised me not to arrange other viewings after my offer was accepted. On the other hand, they used my offer as a leverage to pressure another buyer and started a bidding war. So much time wasted and trust broken because these agents have no integrity. They are ready to raise the "legally we can gazump you before the completion" card as soon as there are a few pennies incentives. I will never work with these agents and do not recommend anyone who values morality and trustworthiness to use their service. I am happy I did not fall into their trap and waste a few thousands more. I do feel sorry that someone else raised the offer because of the Andrews' game. If I had known I was used by the agent, I would not have given an offer just to cause the loss of another buyer.
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