Trusted Agent profile Β· Bath and North East Somerset

Andrews Bath reviews in Bath and North East Somerset

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,428 reviews across 2 platforms

1 Princes Buildings, George Street, Bath, BA1 2EY, Bath and North East Somerset, BA1 2EY

Part of Andrews, see every office.

Andrews's office in Bath and North East Somerset, at 1 Princes Buildings, is rated 4.8 out of 5 across 2,428 reviews on two platforms, including 283 Google reviews rated 4.6.

Google logo

4.6 / 5

283

Reviews on Google

This office

Trustpilot logo

2,145

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya πŸ˜€

Mark Β· 19 July 2022

5/5

Trustpilot

Very attentive to all my…

Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.

Amanii Β· 19 January 2024

Agent replied Β· 27 October 2024

Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you

Pakkan Β· 1 March 2024

Agent replied Β· 27 October 2024

Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys

5/5

Trustpilot

Steve was very patient and kind to me…

Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.

Toyin Β· 27 August 2022

4/5

Trustpilot

Great experience

Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience

Simi Β· 27 February 2023

5/5

Google

Great letting agency! Zoe has been so helpful with our entire letting process, from the minute we walked into the viewing to processing our offer it has been a wonderful, stress-free experience. Thank you Zoe.

Sarah Β· 25 October 2021

5/5

Trustpilot

Great customer relationship from…

Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks

Ndubuisi Β· 15 August 2024

Agent replied Β· 27 October 2024

Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.

5/5

Trustpilot

Fantastic service from start to finish-…

Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything

James Β· 4 June 2024

Agent replied Β· 27 October 2024

Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa

5/5

Trustpilot

Best services

One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.

Atheek Β· 15 January 2024

Agent replied Β· 27 October 2024

Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys

5/5

Trustpilot

Isaac from Andrews Pleasant and Friendly

Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him

Charles Β· 25 May 2022

5/5

Trustpilot

Great first experience

We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys

Teaching Β· 26 June 2023

5/5

Trustpilot

Top service

Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.

A Β· 26 June 2023

5/5

Trustpilot

property sale

I have just sold a property in Bath and was privileged to been assigned Emma from andrews estate agents in bear flat Bath. Emma liaised with myself , the buyer and both sets of solicitors! She was fantastic! She dealt with every enquiry from myself and other parties and I really felt that I was in safe hands ! I cannot thank her and Andrews property group enough for there professionalism.

David Β· 24 March 2023

5/5

Trustpilot

Good professionals

Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service

Rahim Β· 24 July 2024

Agent replied Β· 27 October 2024

Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!

5/5

Trustpilot

Real helpful company

Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.

Richard Β· 23 July 2024

Agent replied Β· 27 October 2024

Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys

5/5

Trustpilot

My purchase through Andrews at the cheam branch

My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.

Nicola Β· 13 February 2023

5/5

Google

We appreciate Kasia Zur's help in making the move process easy and stress-free for us. This relocation procedure is, in my opinion, one of the best I have encountered thus far. Also, I would want to thank Andrews for adopting an all electronic approach and for hiring employees like Kasia Zur who go above and beyond to meet the demands of their customers.

ADEGOKE Β· 25 October 2023

5/5

Trustpilot

Great experience

I registered with Bath central whilst looking for a property to rent, I was really happy with the service and would recommend to others

Simon Β· 25 March 2024

Agent replied Β· 27 October 2024

Hi Simon, thanks for sharing your experience. Fantastic to see your dealings with us were worthy of the full five stars! Thanks again, Rhys

5/5

Trustpilot

The team work good and useful monika is…

The team work good and useful monika is helping us all the time !πŸ₯°

27386369 Β· 20 September 2024

Agent replied Β· 27 October 2024

Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.

5/5

Trustpilot

Excellent knowledge

Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble

MR Β· 27 June 2024

Agent replied Β· 27 October 2024

Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys

1/5

Trustpilot

Awful Awful Awful

Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL

T Β· 11 October 2022

Agent replied Β· 27 October 2024

I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive

5/5

Trustpilot

Shannon was very helpful in showing…

Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.

Pralhad Β· 1 August 2023

1/5

Trustpilot

These guys are incredibly greedy and…

These guys are incredibly greedy and have more than played their part in the ridiculously high rents in Bristol. They have called up friends of mine who let properties through them constantly telling them they should increase the rent that they charge to their tenants. These guys are disgusting and have no souls. A friend of mine who has an 11 year old child has been made homeless because of them. She was paying Β£1400 per month for a 3 bedroom house but they wanted the rent to meet other rents in the area which have been pushed up to over Β£2000 per month due to the housing crisis in Bristol..rents which have been pushed up by people like them! Please don't do business with these people

Rush Β· 22 February 2022

5/5

Trustpilot

Fantastic service

Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.

Karina Β· 18 January 2024

Agent replied Β· 27 October 2024

Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys

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