Trusted Agent profile · Bath and North East Somerset
★★★★★
1,986 reviews across 2 platforms
9 Wellsway, Bear Flat, Bath, BA2 4QL, Bath and North East Somerset, BA2 4QL
Andrews's office in Bath and North East Somerset, at 9 Wellsway, is rated 4.9 out of 5 across 1,986 reviews on two platforms, including 199 Google reviews rated 4.7.
Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
5/5
TrustpilotBear Flats Bath Excellent experience
Bear Flats, Bath are Absolutely excellent. Absolutely excellent - Andrews at Bear Flats, Bath.Keith, Emma and Emily are thorough and follow things through. On top of the job and eager to ensure a sale is bought to a successful conclusion.
Thank you so much for leaving us a review fantastic to see that the team at Andrews Bear Flat were able to support you each step of your sale. Thanks again, Rhys
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
5/5
TrustpilotSales consultant Keli Viana
Sales consultant, Keli Viana was amazing throughout the process, very helpful and on top of everything.
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
GoogleWe sold our flat and bought a house both through Andrews and found the team was very helpful throughout the process. The recommended solicitors, DC Law, were not good at all but the Andrews team, particularly Keith and Tania, put a lot of effort into coordinating between parties to get us to completion on the date we wanted.
5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotPositive experience looking to rent
Mark from the lettings team was extremely helpful and personable, he went out of his way to help us in looking for a rental property. Our experience was wholly positive and I would recommend to anyone looking for a rental in the Bath area.
Hi Thomas, thank you for taking the time to leave us a five stair review. Fantastic to see that Mark and the team at Andrews lettings in Bath were able to deliver such a brilliant experience for you. Thanks, Rhys
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotWe have received an offer on our house…
We have received an offer on our house through the Bath office with Emily & Emma. They have both been incredibly helpful, knowledgeable and have kept us informed throughout the process. It has been great to work with them. Thank you.
Hi Lucy, thank you for the five star review. Amazing to see that Emily & Emma have been such a good source of knowledge and support for you through your sale. Thanks again, Rhys
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
GoogleHad a very smooth experience with my recent purchase here. Isaac was professional and friendly and took on board everything I said at each viewing. This actually led to Isaac picking one out which I had missed but was exactly what I was looking for. Good communication between Andrew's themselves, and the other involved parties i.e. mortgage advisor and solicitors.
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleEmma Mussert was outstanding. She was defiant, hardworking & incredibly supportive whilst always remaining professional. Her communication was second to none & is a great value to Andrew’s. Thank you so much
5/5
GoogleMy brother and I have just sold my late Mother's house using the services pf Andrews, Bear Flat office and, in particular, the excellent help of Emma. Andrews have been very much on the ball at every stage of the process, extrmely helpful and gave sound advice. To be honest we felt that Emma at Andrews was so knowledgeable and proactive we have asked the question why did we really need a solicitor?. First class service from Emma and congratulations to them for their support in making what can potentially be a stressful activity. Thank you once again, we would certainly recommend Andrews to people involved the sale and/or purchase of properties.
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