Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma and Emily and the whole team were really helpful, kind, and all round lovely throughout my property search. This is the only office that sent me relevant properties as and when they came on the market, despite me asking all of the agents I viewed places with to do so. Unsurprisingly, we have ended up buying through them, and they were supportive throughout the whole process. Genuinely lovely people, who have made the whole process simple, answering all of my stupid questions.
Ella · 25 October 2023
★★★★★ 5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Ricky · 16 August 2024
Agent replied · 27 October 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleExcellent service from the Andrews Team at Bath Bear Flat, from the initial online viewing with Dylan through to completion they have been helpful, supportive and efficient during what was at times a challenging purchase. Particular thanks to Emma, without whom I’m sure we wouldn’t have made it to completion.PositiveResponsiveness, Professionalism
J · 25 October 2021
★★★★★ 5/5
GoogleMe and my boyfriend recently started renting a property through Andrews. James Fox was extremely helpful in making this process easy for us. He was so friendly and willing to answer any questions we may have. For us, it was the most positive moving/renting experience we have had so far.PositiveResponsiveness, Professionalism
LEAH · 25 October 2021
★★★★★ 5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Phil · 24 April 2024
Agent replied · 27 October 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Ils2000 · 28 September 2024
Agent replied · 27 October 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
★★★★★ 5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
Ohara · 19 June 2023
★★★★★ 5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
ALEXANDRU · 5 August 2024
Agent replied · 27 October 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
★★★★★ 5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Lucy · 24 October 2023
Agent replied · 27 October 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
John · 21 February 2023
★★★★★ 5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Cathy · 22 April 2024
Agent replied · 27 October 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotCatherine working from the Bath…
Catherine working from the Bath office.Came to value a property for me .She was knowledgeable on time and produced a well thought out valuation.We are pleased and grateful Thank you .Peter moore
Christopher · 8 August 2024
Agent replied · 27 October 2024
Thank you, Peter. We're pleased to hear that Catherine provided you with a well thought out valuation. We'll pass on the feedback.
★★★★★ 5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Umer · 20 February 2024
Agent replied · 27 October 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 27 October 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 27 October 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
★★★★★ 5/5
GoogleWould like to say a big thanks to James (and all of the team) for helping with a big move from Brighton. Moving from further afield is always stressful, but James really went the extra mile to help us with everything. Kind, professional, and supportive; would definitely recommend!PositiveResponsiveness, Professionalism
Liam · 12 November 2021
★★★★★ 5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Hannah · 1 August 2024
Agent replied · 27 October 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
★★★★★ 5/5
GoogleEmma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
William · 26 June 2024
Agent replied · 24 October 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
★★★★★ 5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
NIKHITHA · 4 June 2023
★★★★★ 5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
SARB · 27 February 2023
★★★★★ 5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Epheanyi · 10 July 2024
Agent replied · 27 October 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
Customer · 28 June 2023
★★★★★ 5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Jurgen · 25 April 2024
Agent replied · 27 October 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
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