Trusted Agent profile

Andrews Bath Bear Flat reviews

4.9

★★★★★ Excellent

1,953 reviews across 2 platforms

9 Wellsway, Bear Flat, Bath, BA2 4QL, Bath and North East Somerset BA2 4QL

Andrews's Bath and North East Somerset office at 9 Wellsway is rated 4.9 out of 5 across 1,953 reviews on two platforms, including 189 Google reviews rated 4.7. The 1,764 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

189

Reviews on Google

This office

Trustpilot logo

1,764

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews has been amazing with my…

Andrews has been amazing with my managed letting. From my first meeting with Hayley to getting the tenant in, I have not had to worry about anything. As a new landlord, I needed all the help i could get and Hayley/Gracie took me on a hassle free journey covering maintenance, EICR, tenant vetting etc. Really pleased, Thank you Hayley and Gracie, you saved me so much effort and I could relax knowing I am in safe hands.

Customer · 17 December 2025

Agent replied · 27 October 2024

Thank you for your wonderful feedback! We're thrilled to hear that Hayley and Gracie made your experience hassle-free. Your satisfaction is our priority, and we're glad you felt in safe hands. Best wishes , Lisa

5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Andrews (Bear Flat). From our first meeting with Emily I knew we were in safe hands, she clearly had a great understanding of the market & set realistic expectations whilst also aiming to get the best price & more importantly the best buyer for our property. She was enthusiastic & always on the end of the phone should we have any queries or questions. The rest of the team matched her enthusiasm & patience. Special shout out to Sophia & Keith too. We sold our property within a week & also had an offer accepted on our dream property. The process took less than 3 months from start to finish & was smooth at every stage thanks to great communication from our Andrews with everyone in the chain. I wouldn’t hesitate to recommend Andrews (Bear Flat) again. Many thanks!

Vicki · 18 November 2025

Agent replied · 27 October 2024

Hi Vicki, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily, Sophia, Keith, and the team at Andrews Bath Bear Flat . Your satisfaction is our priority, and we're delighted to have helped you find your dream property. We appreciate your recommendation! Best wishes , Lisa

5/5

Trustpilot

Ella Didcott has been extremely helpful…

Ella Didcott has been extremely helpful in the process of supporting me and my friends get prepared and settled into the property. She is very lovely, patient and helpful, feel lucky to have been supported very well from her 😊

Grace · 27 August 2026

Agent replied · 22 September 2026

Dear Grace , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ella. Your satisfaction is our priority, and we're glad Ella could assist you and your friends so well. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa

5/5

Trustpilot

The overall experience was amazing

The overall experience was amazing. I was helped by Harpindar Kour who did an excellent Job explaining complex terms for me and was kind and patient. She communicated very well and was very responsive to my emails.

Hazel · 11 September 2026

Agent replied · 22 September 2026

Dear Hazel, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar Kour. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best regards, Andrews Head Office

5/5

Trustpilot

Smooth process.

Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.

Jj · 14 September 2026

Agent replied · 22 September 2026

Hi Jj, Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa

4/5

Trustpilot

Professional & Helpful

Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.

G · 18 September 2026

Agent replied · 22 September 2026

Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Google

We had such a great experience with the team at Andrews, and I honestly couldn't fault a single thing. Aaron's mortgage advice and assistance were easy to understand, friendly, and helpful, which was perfect for us as nervous FTBs! Jake was an amazing standout too, he advocated endlessly for us when we were being pulled in different directions by our solicitors, and honestly, kind of saved the whole process. A massive thank you to Sophia and Keith as well!

Sasha · 1 September 2025

Agent replied · 22 September 2025

Thank you, Sasha, for your wonderful feedback! We're thrilled to hear about your positive experience with Aaron, Jake, Sophia, and Keith. Your kind words mean a lot to us, and we're delighted to have been part of your journey as first-time buyers. Best wishes in your new home , Lisa

5/5

Trustpilot

Can’t thank Jenna and Sammi enough!

I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.

Kaitlyn · 22 May 2026

Agent replied · 23 May 2026

Dear Kaitlyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support! Best regards, Andrews Head Office

5/5

Trustpilot

Our consultant Ella was fantastic

Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!

Izzy · 26 August 2026

Agent replied · 22 September 2026

Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

J · 11 May 2026

Agent replied · 23 May 2026

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

5/5

Google

I can't praise this estate agents highly enough! Sophie and Emma have just helped me through a buying process. It was a bit complicated as I am relocating from abroad but this didn't faze them at all! Sophie was great at arranging and letting in surveyors etc to carry out inspections on the property and both she and Emma gave me excellent advice. They were incredibly patient and understanding and went the 'extra mile'! They helped move the process along by liaising with all parties involved - including the solicitors. I can honestly say that I've never had so much active involvement from estate agents when buying or selling. Thank you both!

Judith · 4 July 2025

Agent replied · 9 August 2025

Thank you, Judith, for your wonderful feedback! We're thrilled Sophie and Emma could assist you so effectively during your relocation. Your kind words mean a lot to us, and we're delighted to have made your buying process smoother. Wishing you all the best in your new home! Best wishes , Lisa

5/5

Trustpilot

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

Honeymol · 6 May 2026

Agent replied · 23 May 2026

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

5/5

Trustpilot

Exceptional Support Throughout Our Move

We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.

Mina · 15 May 2026

Agent replied · 23 May 2026

Dear Mina Assad Ibrahim, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

Andrew · 11 May 2026

Agent replied · 23 May 2026

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

Such a lovely team

Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around

Wardat · 17 August 2026

Agent replied · 22 September 2026

Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Trustpilot

Very positive experience seeing…

Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.

Hamza · 19 August 2026

Agent replied · 22 September 2026

Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

A big Thank You to Nathan Avery for his exceptional guidance and support. He truly knows his job and went above and beyond to help us, even when things weren’t easy. Despite the challenges with my husband’s credit history, Nathan gave us clear, helpful advice and never gave up on us. His patience and professionalism meant so much, and now, our home is a reality.

Vanya · 16 July 2025

Agent replied · 25 July 2025

Thank you, Vanya, for your wonderful feedback! We're thrilled Nathan could assist you so effectively. Your satisfaction is our priority, and we're delighted your home dream is now a reality. If you need further assistance, feel free to reach out. Best wishes, Jake

5/5

Trustpilot

Ben was welcoming and friendly and gave…

Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!

Shivangi · 19 August 2026

Agent replied · 22 September 2026

Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa

5/5

Trustpilot

Letting

Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.

Becca · 8 August 2026

Agent replied · 22 September 2026

Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!

1/5

Trustpilot

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

Michelle · 8 May 2026

Agent replied · 23 May 2026

Dear Michelle Jane, Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation. Best regards, Alison

5/5

Trustpilot

“Monika”

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Michael · 29 April 2026

Agent replied · 23 May 2026

Dear Michael , Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa

5/5

Trustpilot

Daryn + Andrews Property Group

Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.

Theo · 20 August 2026

Agent replied · 22 September 2026

Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.

5/5

Google

I viewed and, eventually completed on my first home via Andrews Bear Flat, Bath. I found Jake Horwood and the Team to be incredibly patient, prompt and, professional. Jake in particular went out of his way to ensure that I was kept updated on the progression of my transaction, including any information I or my lawyer were required to provide. Jake was diligent and expedient in following up with the Vendor’s lawyers and mitigating any delays in the process. Jake was calm and kept me appraised of what to expect at every stage. Before viewing my home I had experienced three previous purchases falling through. Jake’s empathy in his approach was much appreciated and, went far in easing the strain of what can be a very stressful process.

Maria · 20 December 2024

Agent replied · 24 December 2024

Thank you, Maria, for your wonderful review! We're thrilled Jake and the team made your home-buying experience smooth and stress-free. Your kind words mean a lot to us. Congratulations on your new home! Best wishes, Lisa

5/5

Trustpilot

We had an excellent experience with our…

We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond, not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.

ASIF · 24 April 2026

Agent replied · 23 May 2026

Dear Asif Khan, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Simon Murray. It's great to know he made the process smooth and beneficial for you. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Andrews Head Office

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Read Andrews's Google reviews

Questions about Andrews Bath Bear Flat

How many reviews does Andrews Bath Bear Flat have?

Andrews's Bath and North East Somerset office has 1,953 reviews across two platforms: 189 on Google, 1,764 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrews Bath Bear Flat's rating?

Andrews Bath Bear Flat is rated 4.9 out of 5 across all 1,953 reviews, and 4.7 out of 5 on Google from 189 reviews, checked 9 October 2026.

Where is Andrews's Bath and North East Somerset office?

Andrews Bath Bear Flat, 9 Wellsway, Bear Flat, Bath, BA2 4QL, Bath and North East Somerset BA2 4QL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.