Allen & Harris Bath reviews in Bath and North East Somerset

★★★★★ 5/5

Google

Great service as always from Allen and Harris and in particular Lydia Furze. Never had any issues with them, anytime I have had a maintenance issue it has been dealt with promptly and the trades people they use are also brilliant. Five Star.

Dylan · 24 October 2023

★★★★★ 5/5

Google

Looking for suitable student accommodation in Bath has been really challenging - especially for first-timers. Lots of Landlords and agents who don't answer calls or emails, and so on. The team at A+H have been a class above - helpful and professional throughout, and we've been really impressed. Special shout-out to Corey F who's been doing a great job, patiently and helping us out. I'd definitely recommend this team to anyone dealing with student accommodation.

Lucy · 24 October 2023

★★★★★ 5/5

Trustpilot

Best estate agent ever

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent. He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal. I highly recommend using Allen and Harris.

Lisa · 9 May 2024

★★★★★ 1/5

Google

Avoid Allen & Harris at all costs. Their property management team is completely untrained and unprofessional. They made multiple major errors with my tenancy, costing me thousands of pounds. Communication is non-existent, emails go …

Ethan · 17 November 2025

★★★★★ 5/5

Google

I have been really pleased with how Allen and Harris helped helped me throughout my tenancy, particularly Lydia who has always gone the extra mile to help me get any issues with the property fixed and is very communicative :)

Joshua · 24 October 2023

★★★★★ 5/5

Google

Big thanks to Matthew and his team at Allen and Harris's Bath branch for making our house sale go so smoothly. Communication throughout was excellent, all the team involved with our sale were very knowledgeable, professional and responsive. Highly recommended.

Sam · 24 October 2023

★★★★★ 1/5

Trustpilot

TERRIBLE

That’s is me again. After a very stressful negotiation with this company we decided to continue in the purchase of the apartment and couldn’t be worst. After a lack of information in the home report that builds with more than 4 floors bead to have lift by new regulations and just a few lenders accept to mortgage apartments in 5 floors without lift we got one. Lender tried 3 times to organise the service but Alen and Harris have not organised the appointment so they came to us telling the seller will put apartment back to market. Terrible service,terrible organisation, terrible customer service. Maybe now they will sell to their friend.

Edna · 18 July 2025

★★★★★ 5/5

Trustpilot

Excellent service from Bath branch

Adelaide, the property agent at the Bath branch, was outstanding and my experience with this company has been first rate. She responded quickly to my queries, was proactive in recommending properties to view and was pleasant to interact with. I was most impressed with her knowledge of the property market. I would recommend Adelaide and this company most highly.

Susan · 21 June 2024

★★★★★ 5/5

Google

I've been a landlord using A&H since 2022. They are the best letting agent I've encountered so far. Their replies are always prompt, their contractors do a good job, and they coordinate everything effectively.

Wenkai · 15 November 2025

★★★★★ 5/5

Google

Thanks to Matthew Turner for his friendly chat about mortgage options. I appreciated his honest and expert advise.

Davide · 27 October 2024

★★★★★ 5/5

Google

We have been working with Allen & Harris for years, and they are a great company to work with, they communicate everything very well, friendly and approachable team (Thank you Lewis and Juliette) A* Effort all around.

K · 24 October 2023

★★★★★ 5/5

Google

Allen Harris have looked after my property for years now, they have always been fantastic agents, friendly, and quick to respond, with both correspondence, and any maintenance issues i may have. Their staff are really helpful and attentive. I look forward to many more years with them as my agent.

Adrian · 11 May 2025

★★★★★ 5/5

Trustpilot

Paisley office - Professional, friendly, great experience

What a great experience we had selling our parents’ house. Allen and Harris were totally professional and took all the hassle out of selling a property which is 2 ½ hours away from me. The Matterport walkthrough showed the house beautifully. Allen & Harris did all the viewings - 15 in the space of 2 weeks - and secured a great price for us. They were friendly, respectful and kept us informed at all times. This was the Paisley office - a great team!

Good · 30 May 2025

★★★★★ 5/5

Google

It was a pleasure working with the experienced team at Allen and Harris. They guided my wife and I from the point of enquiring about the property to getting our keys. They respond promptly and communicate professionally to ensure whatever queries you may have are adequately dealt with. They remain on hand to help even after you move! A company with a warm, friendly and professional bunch! A true joy to work with.

Chukwuma · 26 May 2024

★★★★★ 5/5

Google

Ash has been a pleasure to work with very professional would highly recommend! C.J

Chris · 10 November 2024

★★★★★ 5/5

Google

Excellent service from the team, including Adelaide, Nisha, Corey and James. Highly recommended

Richard · 10 April 2026

★★★★★ 1/5

Google

Shocking justify yourselves to your faults that you hide behind false accusations. Shocking contractors that arent qualified for works in properties. For a well known estate agent doesnt mean anything as they dont have right staff to sort issues to properties. Once you face them the curtain fulls an they shine their true colours under pressure. Left myself living with damp and mould, always covering for the landlord. Be warned to rent from this shambles of a place. Only truth that hurts, I dont need you to justify any more bullcrap as heard enough, dont reply with any nonsense to make you look pretty! They promise things at the start to make a sell to let. Things soon change when you sign up for the property. Be wary! I think instead of vetting tenants, they should also vet landlords instead they cover things up for them as the agent!

Dan · 28 November 2023

★★★★★ 5/5

Google

Glen, Lewis and team do a great job looking after the properties they manage for us, we also get great tenant feedback about the way A&H operate which is great to see.

William · 28 November 2023

★★★★★ 5/5

Google

My partner and I have been renting through Allen and Harris for just over a year. In that time we have had fantastic communication and response to any query we have raised or needed discussing. We have recently gone through a large leak situation in our property, the response and turn around to ensure our property was safe and clean once again has been second to none. Every member of team I have dealt with, including the maintenance team/workmen have been great. The leaked happened late at night and team members were at the property until the early hours, refusing to leave until the situation was resolved (even refusing to let me buy them dinner as a thank you) I honestly couldn’t recommend the team enough for property management and customer care.

Thomas · 28 November 2023

★★★★★ 1/5

Google

Multiple mistakes along the renting process including moving into a dirty house and giving false personal information to energy companies...Landlords agreed to let us leave contract early but it's now been 3 weeks and we haven't gotten our money back, that was supposed to be given back in 5-7 working days. Allen & Harris say that the landlords have our money and they are chasing them but it's hard to believe, nor is it professional. This is money we have been asking for for almost 2 months that was needed to be able to move into another property. We made these circumstances clear to the team but they are not only lacking compassion in their communication with us, but are now not following promises either. NOT good customer service, and from reading other reviews I get the impression that there is preferential treatment of certain clients, while others are not given any respect or empathy.

Andrea · 28 November 2023

★★★★★ 5/5

Google

I want to say an enormous thank you to Lydia Furze for her diligence and sensitivity in helping me with my apartment in Clifton - you are an asset to Allen & Harris

James · 24 October 2023

★★★★★ 5/5

Google

We appreciated Matt's help and advice while we were looking at properties recently. His professional insights were invaluable in helping us refine our search and move forward with confidence.

Natalie · 15 November 2025

★★★★★ 1/5

Google

If I could give 0 I would moved out of a property 2 months ago been waiting for deposit back ever since landlord confirm release and 2 months down the line after over 100?” Emails and calls I’m still waiting it should be in by Thursday by next week no updates just endless lies this is initially from frome branch no communication at all I still don’t understand what the problem is I had to borrow more money for a new deposit costing me money I don’t have and every time I mentioned compensation it was glossed over only saving grace is ash from bath branch who after 2 emails has been in contact and found out some info so thank you ash but definitely avoid company at all cost !!!

Garybaker · 24 October 2023

★★★★★ 1/5

Google

I dealt with Allen & Harris lettings (Bath) and the whole encounter was a shambles. The agents appear friendly and helpful on the phone but do not follow through on their word. Communication is appalling and the management of the branch is completely incompetent. Apparently they have recently aquired another agency and their portfolio has increased but customer service is suffering the consequence. The issues included cancelling a viewing 5 minutes before because they didnt have the keys (knowing that I had driven down for 2.5 hours), failing to return calls, having to deal with 7 different agents to rent the property, being delayed by 4 hours on move in day as they hadn't done the inventory (when they had said it was being done whilst I was on the phone at 9AM) and finally they only gave one front door key as they had lost the back door keys and other front door key.

David · 24 October 2023