Trusted Agent profile · Basingstoke

The Property Explorer Basingstoke reviews

4.7

★★★★★ Excellent

855 reviews across 2 platforms

Arena Business Centre, Basingstoke, RG21 4EB

The Property Explorer's office in Basingstoke, at Arena Business Centre, is rated 4.7 out of 5 across 855 reviews on two platforms, including 287 Google reviews rated 4.7.

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4.7 / 5

287

Reviews on Google

This office

Trustpilot logo

568

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

Really great service from The Property Explorer. House sold quickly for asking price. Kev helped us every step of the way including putting in calls to the estate agent we were dealing with to buy when things weren't moving along as quickly as we hoped. We were first time sellers but Kev went above and beyond what I was expecting when appointing an estate agent. He made sure he kept in touch regularly and helped keep our buyers happy even though we slowed the process down as we were buying a probate house. I will be using Property Explorer again if needed.

Al · 26 April 2025

5/5

Google

10 out of 10 for The whole Team at the Property Explorer!! We purchased and sold with The Property Explorer in 2016 & 2018 so it was a no brainer for us to come back to the team here.. No problem was too big. They always went above and beyond and a huge huge shout out to Stuart their Mortgage Advisor!! Thank you so so much for getting it across the line! Without you, it wouldn’t have been possible!.. Scott and I will always recommend you and come to you for any mortgage advise so thank you!!

Chantelle · 9 April 2025

5/5

Trustpilot

I would highly recommend Property…

I would highly recommend Property Explorer to sell properties. They are a great team of people who helped us sell our house and always kept us updated of progress. A big shout out to Kevin Cheeseman who was our main contact, what a great guy and wish him and Property Explorer every success for the future. If you need a great Solicitor as well please contact Clare Leach at Neale Turk in Basingstoke, very helpful and competitively priced. Thanks again everyone.

MR · 28 March 2025

5/5

Trustpilot

Great Service from The Property…

Great Service from The Property Explorer! We had a fantastic experience with The Property Explorer. Kevin provided excellent service and guided us every step of the way as we bought our first house. He was professional, helpful, and made the whole process smooth and stress-free. We’re so happy with our new home and would definitely recommend Kevin and The Property Explorer to anyone looking to buy or sell!

Thevarajah · 8 August 2025

5/5

Google

We made a sudden decision to move after 54 years in our house. Ollie valued our house & hurried it online as we were going on holiday in two weeks. He successfully found us a buyer 4 days later so that we were able to secure a property we had seen. We are now in the capable hands of Kevin & the Solicitor they recommended & feel happy to go away for 3 weeks while it all proceeds. Many thanks for your guidance Ollie

Margaret · 13 June 2026

5/5

Google

In response to the review left by fredsimon123 i would like to add that his review is completely wrongful and incorrect. The team at property explorer, kevin cheeseman in particular, bend over backwards to help with sales and purchasing of properties. The property he is relating to was my parents property and i would like to add has now been sold successfully, had surveys done before the sale completion and none of which have highlighted such issues. Here is a prime example of someone who was hoping to bag themself a bargain but came unstuck because kevin refused to pander to him as did my parents. Im very glad to hear he has now found a property but in all honesty if its that fantastic why decide now this late to leave such a damning review for someone who is trying to help people to move on and sell or buy a property, (especially in the current climate) i find this to be very sad indeed. So to close dont believe all you read and if i or anyone was ever to want to buy or sell in the future i would not hesitate to use kevin or any of his team at the property explorer.

Alison · 16 June 2023

Agent replied · 7 July 2023

Hi Alison, thanks for taking the time to review our service. I was delighted to read your feedback!! Hope your parents are doing well, enjoy the sunshine ☀️ Warm regards, Oliver Brooks Director

5/5

Google

From the very first phone call and the first meeting with Oliver, we knew this was the agent to sell our property and we were not disappointed. The Property was sold within 2 weeks!. Kevin looked after us and kept us informed through the whole process and sorting any issues on the way. We would like to thank the whole team at The Property Explorer (Basingstoke) they were excellent from start to finish. We would highly recommend to anyone thinking of selling/buying a property.

Mark · 13 May 2026

5/5

Trustpilot

Wendy is truly exceptional

Wendy is truly exceptional! Her dedication, kindness, and professionalism made my tenancy experience unforgettable. She went above and beyond, always available and responsive. Her excellent reference was the icing on the cake. I'm so grateful for her support and guidance. If you're looking for a reliable and caring agent, look no further! Five stars isn't enough, she's truly outstanding!"

Isatou · 4 September 2025

5/5

Google

I highly recommend Property explorer if you are thinking of selling your house From the first meeting we felt like they understood we were selling our family home and the emotional attachment that goes alongside the decision. They answered all our questions thoroughly and were always on the end of the phone to keep us involved in the whole process. I would certainly use them again.

Sue · 13 August 2026

5/5

Trustpilot

From the very first phone call.

From the very first phone call and the first meeting with Oliver, we knew this was the agent to sell our property and we were not disappointed. The Property was sold within 2 weeks!. Kevin looked after us and kept us informed through the whole process and sorting any issues on the way. We would like to thank the whole team at The Property Explorer (Basingstoke) they were excellent from start to finish. We would highly recommend to anyone thinking of selling/buying a property.

Mark · 4 May 2026

5/5

Google

Really positive experience, very reactive and helpful. Thank you Wendy, Jonathan and Megan for all your support. Jon and Anna

Jonrw1988 · 13 November 2025

Agent replied · 13 October 2026

Hi Jon and Anna, Thank you for the positive feedback. We're so pleased to hear you had such a positive experience and found the team reactive and helpful throughout the process. Kind regards, The Property Explorer Team

5/5

Google

Honest, positive and supportive service from start to finish. Especially from Kevin and Ollie. Also used mortgage services, Stuart is great!

Chloe · 13 July 2026

5/5

Trustpilot

I highly recommend Property explorer if your looking to sell your house

I highly recommend Property explorer if you are thinking of selling your house From the first meeting we felt like they understood we were selling our family home and the emotional attachment that goes alongside the decision. They answered all our questions thoroughly and were always on the end of the phone to keep us involved in the whole process. I would certainly use them again.

Sue · 16 July 2026

5/5

Google

We have just used the services of property explorer to sell our house, and I couldn’t recommend them highly enough. From the first moment that we met Oliver, to all of the hard work that both himself and Kevin put into selling our house and ensuring that the chain went as smoothly as possible, the service we have received from Oliver, Kevin and the team has been exceptional. Everyone is professional, supportive, kind and very understanding. Nothing has been too much trouble. Kevin kept the lines of communication open at all times, and was always responsive and helpful. We also used the services of Stuart, the property explorer mortgage advisor, who was also fantastic and has been incredibly helpful. When we went into the process of selling our house, we didn’t have a solicitor. We used Lamb Brooks, who were recommended by the property explorer, and I am very glad that we did. They were instrumental into a smooth and stress free process from offer to exchange. Incredibly helpful at every point we needed them. Thank you properly explorer for making this whole process a lot easier and more enjoyable then we ever thought it would be.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 25 August 2022

Agent replied · 8 June 2023

Hi Kate, Thank you for taking the time to review our services at such a busy time of year, your detailed feedback will definitely help others make the right choices. I am so pleased we got you guys over the line!! Thoroughly enjoy your new home, and feel free to pop in for a coffee next time you are in town. Thanks again, Oliver Brooks Company Director

5/5

Google

I would like to leave a very positive comment for Kevin Cheeseman. Although not being our direct agent in the purchase of our new home, Kevin has always been extremely proactive and available to share updates. He really did work hard to keep a fairly long chain together, always making sure communication was clear and timely between all parties involved. His commitment and professionalism truly made a difference during what it has been a rather stressful process for us.We really appreciated his support, responsiveness, and positive attitude throughout. Thank you, Kevin, for going above and beyond!

Stefania · 25 March 2026

5/5

Google

From start to finish The Property Explorer excelled. They achieved a higher price than a previously appointed agent and worked tirelessly to bring the chain together. We were kept informed at all times and always knew where the issues were. We used a solicitor suggested by The Property Explorer and could not fault them either. We would recommend The Property Explorer to everyone.

Rosemarie · 13 November 2025

Agent replied · 15 April 2026

Hi Rosemarie, Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience from start to finish, and that we were able to secure a stronger sale price for you and keep the chain moving smoothly. We truly appreciate the recommendation and wish you all the very best going forward. Warm regards, The Property Explorer Team

5/5

Google

I would like to highly recommend The Property Explorer. The whole process was very smooth and quick from initial first meeting with Oliver until we successfully exchanged the contracts. I was very pleased with the photos and virtual tour, the quality is exceptional. The house was sold after only one day of viewings. From the day we accepted the offer on our house Kevin was our key person who was helping with everything very quickly and efficiently. He always responded to phone calls and emails. Once again thank you for everything!

Daniela · 13 July 2022

Agent replied · 8 June 2023

Thank you Daniela, I am so happy that you are happy. The Property Explorer has always been blessed with repeat business and recommendations, its what's kept us competitive over the last 20 years against the larger corporate agents backed by banks or building society's. Its our service standard that separates us from the rest!! Best wishes and thanks again for taking the time out to review our services. Oliver Brooks, Director.

5/5

Google

Today we have completed the exchange of contracts stage !! 7 weeks ago I was discussing with The Property Explorer agent( Danny:) about putting an offer on the property and now we will have the dream house...OURS!! We have been lucky with great sellers, but most of all with a great team that The Property Explorer helped us to build! We came with no broker advisor, no solicitors in place, nothing! Just the interest to buy the property! They offered us free mortgage advisor that provided us the best information in order to take the decision that suits our needs, they also offered us support in finding the solicitors we wanted( nothing imposed, we were free to choose who we want or from the quotes provided for our guidance) The solicitors we choose are locally and I think that was the best decision as we got that trust straight away especially that we meet them, seen their offices and nothing felt weird. In terms of communication and updates, we have been constantly in touch with our solicitors or our agency contact and in this way everyone was aware of the progress. I'm so pleased with the results and happy that I had such an amazing experience. All teams impacted in the process should work and collaborate like one team for the best service and experience ever!! Well done The Property Explorer team!! And Thank you Danny and Kevin for making our dream come true!!

Elena · 8 June 2022

Agent replied · 8 June 2023

Wow what fantastic feedback!! I am always delighted to read such positive posts, thank you so much for sharing. Wishing you well in your new home. Best wishes, Oliver Brooks Company Director

5/5

Google

Director Oliver Brooks, Kevin Cheeseman, and the team at The Property Explorer were absolutely fantastic throughout the entire process of selling our property. We were incredibly impressed by their professionalism and the friendly service they provided. From our initial meeting with Oliver right up until we successfully exchanged contracts, the whole experience was incredibly smooth and completely stress-free. I would highly recommend The Property Explorer to anyone.

Tracey · 13 June 2026

5/5

Trustpilot

A great experience

Would highly recommend Ollie and team for anyone looking to sell or buy property in the Basingstoke area. Special mention to Danny and Kevin who supported us with our move, always available when we needed advice and quick to follow up to ensure things moved forward. We also chose our solicitors through their recommendation and Hayley at Rowberry Morris was an absolute star throughout the whole process. Overall a smooth move from start to finish which only took around 10 weeks!

Georgia · 2 September 2024

5/5

Trustpilot

Oliver Brooks and Kevin Cheeseman

Director Oliver Brooks, Kevin Cheeseman, and the team at The Property Explorer were absolutely fantastic throughout the entire process of selling our property. We were incredibly impressed by their professionalism and the friendly service they provided. From our initial meeting with Oliver right up until we successfully exchanged contracts, the whole experience was incredibly smooth and completely stress-free. I would highly recommend The Property Explorer to anyone.

Tracey · 29 May 2026

5/5

Trustpilot

Super Simon

We had the pleasure of selling our property with Simon from the Property Explorer Farnborough office. This man is a phenomenally hard worker with compassion and a commitment to selling our home at the price he advised. I live abroad, and Simon was such a great help and communicator. From beginning to end, Simon was a delight to deal with and went above and beyond to help us in every way. Without a shadow of a doubt, I highly recommend Simon and the team. Thank you again. Ian & Maureen

Ian · 26 July 2024

5/5

Google

Great service throughout, the Property Explorer are a highly professional team and were always available to talk to and offer advice about any queries we had. Ollie came to value our house that we had lived in for over 25 years and made the difficult decision to put our house on the market much easier. Danny was brilliant throughout our sales process and we achieved a price for our house that we were very happy with. Then Kev helped to get us over the line to completion. Thanks for all your hard work. I must also mention Janine at Lamb Brooks, who was extremely helpful in getting our sale and purchase finalised. She is very professional and was always quick to answer any questions that we had.

Stefanie · 25 July 2024

5/5

Google

Would recommend The Property Explorer. Viewing and offer accepted quickly. Once confirmed Kevin kept me informed of issues and updates in the run up to exchange. Looking forward to moving in the next couple of weeks. Thanks for everything Kevin.

Debbie · 19 November 2024

Agent replied · 10 December 2024

Hi Debbie, Thank you for your kind words! All the best with your moving journey. Kind Regards, The Property Explorer

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