Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleSeen many properties with Michael. I have found him to be very professional and knowledgeable. Has a good communication and understanding of needs and is able to show more suitable properties. Definitely recommend
Taj Β· 16 October 2023
Agent replied Β· 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
β
β
β
β
β
5/5
GoogleAmazing service, very helpful and there to support through the whole process. Special shout-out to Simon for being patient and making sure that everything was sorted out for us!!! Would 100% recommend π β¦
Laetisha Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for leaving us this great review Laetisha, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
β
β
β
β
β
5/5
GoogleChancellors have been very accommodating to every question or query I have had and respond quickly to emails. They have helped my find my first home and their customer service is wonderful.
Steph Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Steph for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleMichael (chancellorβs, Basingstoke) has been absolutely fantastic throughout the whole process. Informative, helpful, reassuring and nothing has been too much trouble.
Benjamin Β· 13 February 2024
Agent replied Β· 12 June 2024
Hi Benjamin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
β
β
β
β
β
5/5
GoogleGetting an apartment with children has been tough in Basingstoke but Simon n Piers are always available to help with my numerous calls and emails. Thank you
Esther Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi Esther, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
β
β
β
β
β
5/5
GoogleThe agents knew exactly what we wanted in a flat and went above and beyond in ensuring we got it. They are also very professional and do their best to assure you every step of the way. We love our new flat so much! it's huge, spacious and perfectly located. Couldn't be more grateful to the team coming through.
Bolu Β· 13 June 2023
β
β
β
β
β
5/5
GoogleSimon is is a great individual who does deals with his clients genuinely with good advice and particular care.
Fahad Β· 13 June 2022
β
β
β
β
β
1/5
GoogleVery unprofessional and definitely will not wanna try go through let with them property again.
Veronika Β· 16 October 2023
Agent replied Β· 12 June 2024
Hello Veronika, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
β
β
β
β
β
5/5
GoogleKind and informative. Very helpful staff through the process and very quick responses.
Maria Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you MΓ‘ria for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleAlthough there were issues while organising and sorting out paperwork, there were people within the business who would be there to help as much as possible and were open and transparent with everything they did. They made sure I was moved in properly and did everything they could to make sure things happened swiftly.
Sam Β· 13 June 2022
β
β
β
β
β
5/5
GoogleVery nice young lady, had all the answers I asked!
Carole Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleHighly recommend,brilliant service,very helpful and professional agents. Five star..
Ernestas Β· 13 June 2023
Agent replied Β· 12 June 2024
Hi Ernestas, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
β
β
β
β
β
5/5
GoogleFriendly staff, fitted us in for a viewing the same day with no issues. Helped us buy the property we adored. Amber Wickens showed us around the property and completed all the admin in order for us to make and offer and it was accepted. Good company, reliable and helpful.
H Β· 13 June 2022
β
β
β
β
β
5/5
GoogleGreat customer service
Bede Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Bede for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleTheyβve been very helpful & honest throughout the process. Weβd definitely recommend them
Julia Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you for leaving us this great review Julia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
β
β
β
β
β
5/5
GoogleGreat letting agents, professional on time and very responsive. Definitely recommend for all looking for a place to rent.
Joanna Β· 13 June 2023
β
β
β
β
β
5/5
GoogleRating only, no written review.
Limbu Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
β
β
β
β
β
4/5
GoogleGood customer care
LAWRENCE Β· 22 August 2025
β
β
β
β
β
5/5
GoogleRating only, no written review.
Shubham Β· 3 August 2024
Agent replied Β· 24 August 2024
Thanks for this fantastic review!
β
β
β
β
β
5/5
GoogleBest service
Awata Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for leaving this great review!
β
β
β
β
β
5/5
GoogleRating only, no written review.
Johan Β· 25 July 2024
Agent replied Β· 24 August 2024
We are incredibly grateful that you took the time out to leave us a 5-Star review.
β
β
β
β
β
1/5
GoogleRating only, no written review.
Caroline Β· 13 June 2023
Agent replied Β· 12 June 2024
Hello Caroline, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
β
β
β
β
β
4/5
GoogleRating only, no written review.
Efren Β· 13 June 2023
β
β
β
β
β
5/5
GoogleRating only, no written review.
SHAH Β· 13 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.